Wellsboro Electric Company

Thank you for your service, your bravery and everything you have done to keep our nation free and safe.

Wellsboro Electric Co. has contracted with American Energy Services to test our poles in the Stony Fork area beginning Tuesday, September 12, 2023. This work will last two weeks and requires them to physically visit each pole either by foot or ATV. Their vehicles are clearly marked with the Wellsboro Electric Company emblem, and they will have ID. If you want to verify if they should be on your property, feel free to contact us (570)724-3516. Your cooperation is greatly appreciated.

Attaching signs on our poles creates a safety hazard to our line crew. Nails, screws, tacks and staples can puncture their rubber gloves and safety equipment and put their safety at risk. The safety of our line crew is of the utmost priority. They are someone's spouse, parent, friend and coworker. Please help keep them safe.

First Energy will be performing maintenance on the 115kV transmission line that transports electric to Wellsboro Electric’s substation. The maintenance will occur from 11AM-2PM on August 16th, 2023. In the event of rain, the repairs will be rescheduled to August 17th and 18th. Customers may see a yellow helicopter hovering near the line with a lineman making repairs. There is no cause for alarm if the helicopter is close too the lines as First Energy has trained professionals completing the maintenance.

https://www.puc.pa.gov/press-release/2023/puc-offers-storm-safety-tips-as-severe-thunderstorms-approach

PUC Offers Storm Safety Tips as Severe Thunderstorms Approach PA Public Utility Commission regulates the services you rely on: electric, natural gas, pipeline, motor carrier, rail, telecomm, water and wastewater.

We are thankful for those who served and to those who gave their lives. Thank you for your sacrifice.

Safety is in your hands. Every Dig. Every Time. Always call 811 before you dig.

https://www.puc.pa.gov/press-release/2023/puc-offers-spring-storm-utility-safety-tips

PUC Offers Spring Storm Utility Safety Tips PA Public Utility Commission regulates the services you rely on: electric, natural gas, pipeline, motor carrier, rail, telecomm, water and wastewater.

SCAM ALERT!! - A scammer is contacting our customers and threatening immediate disconnection of service for not paying their electric bill. If you are past due on your account, Wellsboro Electric will send you a written disconnect notice before we contact you by phone. Be extremely cautious about releasing any personal information over the phone. We will never ask you for credit card information, request you to send money Western Union or to purchase a reloadable card or gift card. If you have any doubt about the legitimacy of a call of this nature, contact us directly at 570-724-3516 and contact the Federal Trade Commission http://reportfraud.ftc.gov/ and the state attorney general. Never dial the phone number provided by the scammer.

Report Fraud Protect your community by reporting fraud, scams, and bad business practices

The power outage yesterday that affected the Stony Fork circuit and the East Avenue and Main Street circuit was caused by a property owner or contractor cutting a tree which fell on our lines. The property owner failed to notify us of the incident. If you have plans to cut or trim trees near our lines, we ask you to notify us prior to starting the project. This will allow us to assess the job and to avoid a prolonged outage. Providing reliable service and keeping our customers safe is important to us. As always, if you see down power lines call us immediately and stay clear of the area.

https://www.puc.pa.gov/press-release/2023/puc-highlights-winter-utility-bill-checklist-offers-steps-for-consumers-to-help-moderate-cold-weather-energy-costs

PUC Highlights ‘Winter Utility Bill Checklist’ – Offers Steps for Consumers to Help Moderate Cold Weather Energy Costs PA Public Utility Commission regulates the services you rely on: electric, natural gas, pipeline, motor carrier, rail, telecomm, water and wastewater.

SCAM ALERT!! - A scammer is contacting our customers and threatening immediate disconnection of service for not paying their electric bill. If you are past due on your account, Wellsboro Electric would send you a written disconnect notice before we contact you by phone. Be extremely cautious about releasing any personal information over the phone. We will never ask you for credit card information, request that you send money Western Union or to purchase a prepaid debit card. If you have any doubt about the legitimacy of a call of this nature, contact us directly at 570-724-3516 and contact the local police. Never dial the phone number provided by the scammer.

Wellsboro Electric has received word that PJM is concerned with having enough resources to meet the evening peak (6-8 PM) today and the morning peak (8-10 AM) on Christmas day. PJM administers the wholesale electricity market to ensure there are enough generating resources in place to meet the load. We would ask customers to conserve electricity as much as possible during the hours mentioned to alleviate rolling blackouts. WECO may be required to enact rolling blackouts to help preserve the PJM system if PJM is unable to find enough generating resources to meet the Peaks over the next 24 hours. Our customers should know that Wellsboro Electric has contracted enough resources to meet our customer needs through this Winter season. Any help in reducing loads during this cold weather spell would be greatly appreciated.

PUC Asks Consumers to Conserve Electricity Throughout the Holiday Weekend Because of Extreme Cold PA Public Utility Commission regulates the services you rely on: electric, natural gas, pipeline, motor carrier, rail, telecomm, water and wastewater.

Wellsboro Electric has contracted Treesmiths to perform right-of-way trimming in Delmar Township along Route 6 West, Horse Thief Run Road, Wolf Run Road and Phippen Road then proceeding to Hills Creek Lake. The foreman is currently patrolling these lines for trees that are contacting or close to contacting the power lines. If any trees are found on your property that require trimming, the Treesmiths foreman will attempt to contact you for permission to trim the trees. Tree trimming will not begin until January 2023. Our tree trimming program is conducted mainly for safety and reliability to prevent outage. If you have any questions or concerns, contact our office (570) 724-3516.

https://www.puc.pa.gov/press-release/2022/puc-offers-winter-storm-utility-safety-tips

PUC Offers Winter Storm Utility Safety Tips PA Public Utility Commission regulates the services you rely on: electric, natural gas, pipeline, motor carrier, rail, telecomm, water and wastewater.

To all who have served or are currently serving in our military, we thank you for your service and sacrifice.

POSITION ANNOUNCEMENT - C&T Enterprises, Inc. is accepting applications for a full-time Accounting Assistant at Wellsboro Electric Company. The position entails providing efficient and accurate accounting and general clerical support to the finance department and other staff, as needed. Bachelor’s degree in accounting or business desired or associate degree and/or 3 years’ experience in lieu of education. Incumbent must be able to prioritize and balance multiple tasks in a fast-paced environment. Responsibilities include data entry, accounts payable, work order processing, asset management, account reconciliation, and assisting with inventory. Serve as backup support to customer service department up to and including payment posting, billing functions, and assisting customers with their account. The successful candidate will have strong verbal and written communication skills and be proficient in Microsoft Office Suite, primarily Microsoft Excel. Must be willing and able to collaborate with management and coworkers as well as work independently with little or no supervision. We offer a competitive compensation and benefits package. Send resume to Wellsboro Electric Co., Attn. Management, PO Box 138, Wellsboro PA 16901 or via email to: [email protected]. Deadline to apply is November 28, 2022. An Equal Opportunity Employer

Congratulations to E. Davis and Bruce S. They each won a $50 bill credit as part of our Easy Pay and SmartHub promotion. You can be our next winner by registering for SmartHub or enrolling in Easy Pay. Register for both and double your chances. All current Easy Pay and SmartHub users are automatically entered. To register for SmartHub, go to our website wellsboroelectric.com click on the SmartHub icon then click on the New User link. You can register for Easy Pay through SmartHub by clicking on Billing and Payments then click Auto Pay Program or contact us and we will send you the Easy Pay enrollment form.

And the winners are . . . James H. and Richard C. They each won a $50 bill credit as part of our Easy Pay and SmartHub promotion. You can be our next winner by registering for SmartHub or enrolling in Easy Pay. Register for both and double your chances. All current Easy Pay and SmartHub users are automatically entered. To register for SmartHub, go to our website wellsboroelectric.com click on the SmartHub icon then click on the New User link. You can register for Easy Pay through SmartHub by clicking on Billing and Payments then click Auto Pay Program or contact us and we will send you the Easy Pay enrollment form. Good Luck!

Today is National 811 Day. Stay safe. Call 8-1-1 before any digging or excavation work.

We have winners! Congratulations to David H. and Joseph H. our August Easy Pay and SmartHub promotion winners. They each won a $50 bill credit. Want to be the next winner? Register for SmartHub or enroll in Easy Pay. Register for both and double your chances. All current Easy Pay and SmartHub users are automatically entered. To register for SmartHub, go to our website wellsboroelectric.com click on the SmartHub icon then click on the New User link. You can register for Easy Pay through SmartHub by clicking on Billing and Payments then click Auto Pay Program or contact us and we will send you the Easy Pay enrollment form.

Wellsboro Electric Co. has contracted with American Energy Services to test our poles in the right of way on the Stony Fork Road and Route 287 South starting Tuesday, August 9, 2022. This work requires them to physically visit each pole either by foot or ATV. Their vehicles are clearly marked with an American Energy Services emblem, and they will have ID. If you want to verify if they should be on your property, feel free to contact us (570)724-3516. Your cooperation is greatly appreciated.

We are aware customers on the Stony Fork circuit have been experiencing periodic blinks over the past two weeks. Our crews have been performing pole to pole inspections along with installing special sensors to help us isolate and locate the reason for the blinks. This afternoon the line crew found a bird that came in contact with our lines on Faulkner Rd. which caused todays blink.

The reclosers we installed a year ago are working as they should by letting a fault clear and bringing the power right back on. When a fault occurs from animal or tree contacts the recloser is designed to open up by de-energizing the line and then it re-energizes. If the fault cleared then the interruption will look like a blink (1-2 sec.), If the fault remained then the recloser will run through its operation again and if it makes to a third attempt (3 blinks/interruptions) then the fault is permanent and the power will remain out until a crew comes out to find the issue and repair it.

Providing safe and reliable electric is our priority, so we continue working on additional ways to protect our equipment from animal contacts which in turn will help to keep your power flowing when you need it most. We apologize for any inconvenience the blinks have caused and as always if you experience blinks or service interruptions, please contact our office.

Attaching signs on our poles creates a serious safety hazard to our line crew. Nails, screws, tacks and staples can puncture their rubber gloves and safety equipment and put their safety at risk. The safety of our line crew is of the utmost priority. They are someone's spouse, parent, friend and coworker. Please help keep them safe.

Our July Easy Pay and SmartHub promotion winners are Ronald D. and Daniel R. Both winners received a $50 bill credit. Each month through the end of the year, we will draw one Easy Pay user and one SmartHub user to win a $50 bill credit. Register for both and double your chances. All current Easy Pay and SmartHub users are automatically entered. To register for SmartHub, go to our website wellsboroelectric.com click on the SmartHub icon then click on the New User link. You can register for Easy Pay through SmartHub by clicking on Billing and Payments then click Auto Pay Program or contact us and we will send you the Easy Pay enrollment form. Good Luck!!

The lucky winners for our Easy Pay and SmartHub promotion are Jane Reese and John S. Both winners received a $50 bill credit. Each month through the end of the year, we will draw one Easy Pay user and one SmartHub user to win a $50 bill credit. Register for both and double your chances. All current Easy Pay and SmartHub users are automatically entered. To register for SmartHub, go to our website wellsboroelectric.com click on the SmartHub icon then click on the New User link. You can register for Easy Pay through SmartHub by clicking on Billing and Payments then click Auto Pay Program or contact us and we will send you the Easy Pay enrollment form. Good Luck!!

Call 8-1-1 before you dig. It's for your safety and it's the law.

We have contracted Treesmiths to perform right-of-way trimming on the Middlebury Township circuit of our system. Beginning March 25, they will be patrolling our lines for trees that are contacting or close to contacting the power lines. If they find any trees on your property that require trimming, the Treesmiths foreman will attempt to contact you prior to performing any work. Our tree trimming program is conducted mainly for safety and reliability. If you have any questions or concerns regarding this matter, contact our office (570) 724-3516.

POSITION ANNOUNCEMENT - FULL-TIME CALL CENTER OPERATOR
C&T Enterprises will receive letters of interest for the position of Call Center Operator. This position is located at our Call Center in the Wellsboro Electric Company building. Normal hours for this position are third shift 12 a.m. to 8 a.m. However, shifts can include first and second shifts, holidays, weekends, and other irregular hours due to meetings, trainings or coverage for outages and/or shift coverages. This position requires a High School Diploma or G.E.D. and one year of customer service.

If you should have any questions regarding this position, please contact Carol Geiser at 570-724-9454.
Qualified applicants should send a letter of interest and job qualifications by 4:00 p.m. March 28, 2022, to:
Carol Geiser
Manager, Call Center
33 Austin Street
Wellsboro PA 16901
Fax: 570-723-1924
E-Mail: [email protected]

We have contracted with Exelon to survey the Charleston Township circuit using a drone. They will begin Thursday, March 3 through Saturday, March 5. Their vehicles will be clearly marked with the Wellsboro Electric Company emblem, and they will carry identification and a letter of authorization. If you have any questions, please contact our office (570)724-3516.

For more information https://pahaf.org/

https://www.puc.pa.gov/press-release/2022/puc-offers-safety-tips-as-winter-storm-izzy-approaches

PUC Offers Safety Tips as Winter Storm Izzy Approaches PA Public Utility Commission regulates the services you rely on: electric, natural gas, pipeline, motor carrier, rail, telecomm, water and wastewater.

Energy usage is a key factor in the size of winter energy bills. Here are some ways you can control that usage with these energy saving tips.

• Pay attention to the thermostat – Every degree you raise or lower the temperature could impact energy costs by up to 3%. Also, consider a programmable thermostat to automatically lower temperatures at night or while you are away from home.

• Keep furnaces and ducts clean – Regular furnace maintenance along with clean filters and ducts help ensure efficient operation of your heating system.

• Winterize your home – Seal tiny cracks and air leaks around windows, doors and outside faucets.

• Run full loads – Waiting for full loads in washers and dishwashers can help reduce the use of hot water and limit the amount of energy needed to heat that water.

Our office will be closed December 23 and 24 so our employees can spend time with their family and friends. In observance of New Year's, we will be closed December 31. If you need to report an outage, call 570-724-3516.

We are experiencing wide spread outages due to the high winds. All our crews are working to restore outages as quickly and safely as possible. Stay away from down power lines. Do not report outages or down power lines on FB. Call us. 570-724-3516