We are committed to making shopping fuss-free and enjoyable for you. We will do our best to respond as soon as we can.
Kindly read through the following terms prior to making your purchase. Through procuring our merchandises and services would mean that you have acknowledged the following terms, have understood them, and have agreed to abide and adhere to them.
♥ Purchasing:
Do visit d'MerryLane or you can send us an email at [email protected]. Alternatively, you can PM us in FB or comment on the picture.
We will revert as soon as we receive your enquiries. We will hold your order only for 24 hours. If payment is not received then, the item will be released at our sole discretion.
♥ Delivery:
All orders will be processed within 1-2 working days upon verification of payment. Mailing of items will be carried out during working hours, Monday to Friday excluding weekends and public holidays (Singapore)
Customers are strongly encouraged to opt for Registered postage to prevent lost parcels / damaged items during mail to customer. d'MerryLane will not be liable for any lost of parcels should your option be regular postage.
♥ Payment:
Currently we only accept Internet Bank Transfers. Please email or PM us once you have made the payment. We will verify them as soon as we can and drop you a confirmation email after which. d'MerryLane aims to verify all internet banking payment efficiently. It is the customer responsibility to provide relevant details required for d'MerryLane to process his/her order so as to minimize delays if we are unable to verify payments.
♥ Products:
Colors of products may differ due to color calibration of individual's computer and it might appear darker in reality due to strong studio lighting used. A difference of 0.5”-0.8” between the item(s) received from what which was provided for in our given measurements may not be considered as a defect. d'MerryLane will not be liable should you purchase our merchandise from any third party. We will not accede to any request for exchanges. No refund or exchange will be entertained for sale items. Hope you love what we bring to you and enjoy shopping! ♥
