Hinduja Global Solutions

Building pathways for growth!
Geeta Rajput, General Manager - Operations at HGS, recently spoke at a NASSCOM event at Kakaraparti Bhavanarayana College, Vijaywada, Andhra Pradesh. She shared valuable insights with students about the BPM industry, highlighting the essential skills and knowledge for a successful career. Take a look at some moments from the event.

Discover how HGS enhanced a Canada-based financial services firm’s operations, boosting efficiency in online bookkeeping, tax prep, and document management for small businesses. Result: An outstanding NPS of 100+!

100+ NPS for Offshore Bookkeeping Team HGS agents proficiently scrape and sort document data, ensuring accuracy and readability

Customer retention analytics is a powerful tool that telecom companies can utilize to not only understand customer behavior but to enhance customer loyalty and reduce churn rates.

Harnessing Customer Retention Analytics in Telecom Telecom companies can utilize customer retention analytics to understand customer behavior, enhance customer loyalty, and reduce churn rates.

Boston! We're in town for our AI Roundtable Dinner Series on August 21st. Join us to learn more about how to empower innovation and gain a competitive edge through AI integration. https://bit.ly/3W4cFFF

Discover the impact of data analytics on the banking industry and why customer data is crucial for personalized banking services.

Thriving in a Data-Driven Age: How Banks are Personalizing Experience Learn how banks leverage data analytics to provide personalized banking facilities.

Align, deliver, & drive impact!

Ashish Chaturvedi - Senior Vice President, Operations, HGS APAC, will share his insights as a panelist at the NASSCOM webinar. This session will explore strategies and best practices for crafting impact-driven value propositions in BPM, aligning key value drivers with client needs.

Digital marketers are constantly on the search for innovative ways to reach and engage with their target audience. One of the most powerful tools in their arsenal is predictive analytics.

How Predictive Analytics is Shaping the Future of Digital Marketing Digital marketers use predictive analytics to engage with their audience.

South Africa is emerging as a major player in the global customer experience (CX) landscape. Learn more:

The Rise of South Africa as a Global CX Hub South Africa has transformed into a prime destination for global CX. Read more.

Our people at lit up this with creativity and connection.
From fun caricatures to heartfelt notes and friendship bands that brought us even closer, it was a day filled with joy. Check out these unforgettable moments!

What happens in Vegas should definitely be told to the rest of the world! That's why we're excited to announce that we are proud sponsors, speakers and attendees at next week's Ai4 Conference. Stop by and say hello!

With available cybersecurity roles skyrocketing, Abid Khan, HGS Global Head of cybersecurity Strategy and Resilience believes AI can augment your existing team and bridge the cybersecurity talent gap.
https://bit.ly/4bxT7O6

AI to Supercharge Cybersecurity Teams - Bridging the Cybersecurity Talent Gap with AI Abid Khan, Global Head - Cyber Security Strategy and Resilience at HGS, discusses how companies can view AI as a force multiplier that allows them to unlock a range of benefits that make their security teams more efficient, proactive, and insightful.

BREAKING: HGS Agent X Experiences Triple Growth for Active Users and Clients, Revolutionizing Contact Center Operations. Learn more:

HGS Agent X Experiences Triple Growth for Active Users and Clients, Revolutionizing Contact Center Operations HGS Agent X Experiences Triple Growth for Active Users and Clients, Revolutionizing Contact Center Operations

Retailers now have the opportunity to undergo digital transformation to boost purchases among existing customers and target high-value ones.

Digital Transformation Strategies to Enhance Customer Loyalty in Retail Retailers now have the opportunity to undergo digital transformation to boost purchases among existing customers and target high-value ones.

Calling Superheroes!
transformed into a league of heroes for a superhero-themed day filled with fun and excitement. Dressed as their favourite icons and striking epic poses with legendary props, our wall of superheroes was truly a sight to behold. Check out these super moments!

A day of friendship and appreciation! Our team celebrated this with their work buddies, crafting a Wall of Fame with heartfelt notes, exchanging friendship bands & chocolates, and sharing endless smiles. Check out these joyful moments!

Last day of CIO Symposium & Awards in Colorado Springs! Stop by and see us - it's been so great connecting with so many like-minded folks.

Cultivating leaders and elevating success with ASPIRE Women Leadership Program. Discover how Sumaiya from Human Resource, India, advanced her career!

“The Leadership Development Program by Aspire featured a comprehensive curriculum with expert-led sessions, providing insights into effective leadership and strategic management. The program blended theoretical knowledge with practical application through case studies and workshops, significantly enhancing problem-solving and decision-making skills. Facilitated by Ms. Manisha Dayanand, the workshops offered invaluable insights, improved communication skills, and increased confidence in strategic decision-making, along with valuable networking opportunities.”

By leveraging AI and machine learning, telecom companies can unlock new opportunities, optimize their operations, and deliver exceptional services to their customers.

Personalizing Telecom Services with AI and Machine Learning By leveraging AI and machine learning, telecom companies can unlock new opportunities, optimize their operations, and deliver exceptional CX.

Our incredible team from organized a book donation drive, part of a larger effort across 3 cities. With dedicated volunteers, we distributed books to children, opening doors to endless opportunities.
Together, we and create a future where every child can grow and excel.

We were the proud sponsors of the 29th Annual Jays Care Foundation Golf Classic and had an amazing time, FORE sure! Thanks to all that came out to make it a fun day for a good cause.

The future of AI in fraud detection looks promising, with several trends expected to shape the industry. Explore the impact of AI in banking and financial institutions on detecting fraudulent activities with greater accuracy.

Revolutionizing Fraud Detection: The Impact of AI in Banking Explore the impact of AI in banking and financial institutions on detecting fraudulent activities with greater accuracy.

Celebrating Innovation with !
We’re thrilled to share that we have won the Innovative Service of the Year award at the 2nd Business Innovation Awards 2024, hosted by Feather Touch. Our trailblazing Protrac platform has been recognized for its excellence, showcasing our team's commitment to innovation and efficiency in IT operations.
A huge thank you to our dedicated team for their outstanding efforts!

Instead of relying on intuition or basic trends, data analytics leverages data to generate more accurate forecasts of customer demands. Learn more.

Demand Forecasting Using Data Analytics: Turning Data into Profits Data analytics leverages data to generate forecasts of customer demands.

Who's shaping the future at work?
Join our dynamic young talent as they reveal what they really want at work. Stay tuned!

To the friends who make each day brighter and more fun, thank you for everything! Let's keep celebrating together & don’t forget to wish your work buddies a Happy Friendship Day! 😆