Medical Directions

Medical Directions is your partner for medical practice accreditation. We guide you and your practic We are there to guide you through the entire process.

Medical Directions is an unique organisation devoted to providing specialised services to medical practices throughout Australia. We are dedicated to providing a comprehensive range of practice management services by being committed, professional, friendly, honest and loyal to our clients. Medical Directions' aim is to maintain the highest standard in knowledge and skill in order to achieve except

23/09/2022

Practice Manager – Temporary Contract Maternity Cover

Part Time 3-4 days a week, 8 month Fixed Term Contract

Hourly Rate: Based on experience by negotiation.

Farrell Street Family Practice is currently seeking a Practice Manager on a temporary eight month fixed term contract to cover maternity leave.

They are a busy 7 Doctor Practice located in Yandina on the beautiful Sunshine Coast.

You will be driving the business on behalf of the Doctor Owners to provide great patient care, staff wellbeing and profitability. Continue to foster a positive work environment and create a close working relationship for all their staff.

The role would suit someone who has worked in the Medical Industry and is looking to gain experience in a Practice Manager role.

Requirements/Areas of Responsibility
✅ Staff Management – rosters, training needs
✅ Reconciliation of payments; Medicare, Workcover, Private accounts etc.
✅ Identifying and troubleshooting operational issues, particularly first level IT issues.
✅ Regular reviewing of financials and KPIs.

To be considered for this role you must possess the following skill set:
✅ Previous experience working in a similar role in the Medical industry is advantages but not necessary
✅ Working knowledge of Medicare System/ PRODA/ WorkCover
✅ Be a problem solver, professional and articulate with excellent interpersonal, literacy and numeracy skills.
✅ Must have effective communications skills with people from diverse backgrounds
✅ Well developed organisational and time management skills

For further information please call Jessica Harrison 07 5446 8822 or send your application and CV to [email protected]

28/03/2022

Practice Manager Position Available
Sunshine Coast QLD

Our client requires a dynamic, friendly, and experienced Practice Manager to manage their small busy general practice in Caloundra.

This is a part time position - three days per week with two days for practice management duties and one day assisting reception.

Core Responsibilities:
✅Day-to-day administration/reception operations with skills in leading the medical and administration team
✅Manage accreditation process
✅Manage team performance of clinical and non-clinical employees
✅Patient private/Medicare/DVA/WorkCover billings, practice scheduling, scanning and filing, accounts payable/receivable including data entry
✅Support the practice principals and team
✅Reporting at end of month and KPI management.

Essential Criteria:
✅Previous experience in practice management
✅Experience in financial management and reporting processes
✅Understanding of the Medicare Schedule.
✅Ability to manage and communicate with a diverse range of team members
✅Demonstrate patient-focused approach, problem solving and leadership skills
✅Excellent interpersonal and communication skills
✅Understanding of Best Practice software

For further information please email [email protected] or call Kathryn Davis 0413 209 486.

05/01/2022

Casual medical reception roles available on the Sunshine Coast Qld.

Please call Gemma Marsay 0405 242 228 for more information.

Timeline photos 19/12/2021

MBS telehealth items have been made permanent, however there are some changes to telehealth arrangements from 1 January 2022 that GPs need to be aware of. Find out more here: https://bit.ly/3dV7ssF

14/12/2021

Noosa General Practice is a busy medical practice on the beautiful Sunshine Coast in Queensland. An exciting opportunity has become available for an experienced Practice Manager to join their awesome team.

⭐️ Great working conditions
⭐️ Supportive team
⭐️ Flexible hours
⭐️ Generous remuneration

For more information contact Kath 0413 209 486 or send your CV to [email protected]

08/12/2021

Controlled Drugs for Destruction

Queensland Health - The Medicines and Poisons Act 2019 has changed the way controlled drugs are required to be destroyed.

This fact sheet provides information on the disposal process.
https://www.health.qld.gov.au/__data/assets/pdf_file/0022/1113097/fs-disposal-s8-medicine-waste.pdf

28/11/2021

CHANGES TO THE 5th STANDARDS

- Telehealth Updates -
After reviewing the Standards, the RACGP has made changes relating to how telehealth is defined – these include suggestions, explanatory information, and supporting resources for practices that offer telehealth. These changes are in response to the new MBS item numbers for telehealth consultations during the COVID-19 pandemic and, also in anticipation that telehealth consultations may continue as a consultation type post-pandemic.

To find out where these changes have been made through the Standards, refer to the RACGP website:
https://www.racgp.org.au/running-a-practice/practice-standards/standards-newsletter/november-2021

Also, refer to the RACGP’s ‘Guide to providing telephone and video consultations in general practice’
https://www.racgp.org.au/getmedia/53011161-bcf0-4174-b49e-ff3a7154f691/Guide-to-providing-telephone-and-video-consultations-in-general-practice.pdf.aspx

- S*x & Gender Updates -
The RACGP has also made changes to the Standards regarding collecting and recording s*x, gender, and variations of s*x characteristics – this will assist practices to be responsive to their patients' needs and deliver better patient outcomes.

A new unflagged Indicator that asks practices to separately record (where relevant) each patient’s assigned s*x at birth, variations of s*x characteristics, and gender has been added under QI Standard 2 [Criterion QI2.1 – Health summaries]:
QI2.1C - Our active patient health records contain, where relevant, a record of each patient’s:
- assigned s*x at birth
- variations of s*x characteristics
- gender

Refer:https://www.racgp.org.au/FSDEDEV/media/documents/Running%20a%20practice/Practice%20standards/5th%20edition/Standards-for-general-practice-5th-edition.pdf =109

Supporting explanatory materials have also been added across other sections of the Standards – to find out more information refer to the RACGP’s website:
https://www.racgp.org.au/running-a-practice/practice-standards/standards-newsletter/november-2021

04/10/2021

In our busy day as practice managers, we want to find things fast!

KnowNOW! has a powerful search function that allows you to search through KnowNOW! by typing text into the search bar.

No matter where you are in KnowNOW!, the search bar will give you the option to find what you are looking for - fast!

⌨️ Type in keywords and the search function will sift through Word documents, PDFs, links, or any content uploaded or entered in KnowNOW!

🔎 Always find what you are looking for.

Keen to find out more? Sign up now for our free 30-day trial:
https://knownow.com.au/sign-up-today/

02/10/2021

EASY ACCESS TO MODERN AWARDS & THE NATIONAL EMPLOYMENT STANDARDS (NES)

How can KnowNOW! help with compliance for your practice team❓

Medical practice employers must ensure their employees have access to the:

✅ National Employment Standards
✅ Fair Work Information Statement
✅ Casual Employment Information Statement
✅ Health Professionals and Support Services Award
✅ Nurses Award
✅ Hair and Beauty Industry Award
(for those practices that employ beauticians)

KnowNOW! comes populated with all the above. Your practice team has easy access to this information, and it is available to them in an instant. How good is that❗️

Not using KnowNOW! yet? Sign up for your 30-day FREE trial now!
https://knownow.com.au/sign-up-today/

01/10/2021

KNOWNOW! REMINDER MANAGERS

How do you keep track of all the important dates, reminders, tasks, and events, happening in your practice?

💡 KnowNOW! makes it so easy to remember! 💡

🐘 Never forget those important dates!
📆 Keep track of your staff start date anniversaries – this is especially important now with the updates to casual employment terms.
🤔 Ensure that your doctors' and nurses’ registrations have been renewed each year.
✅ Get a reminder when PIP and WIP confirmation statements are due.
💉 Keep track of the practice team’s immunisation status.
🎁 Remember staff birthdays.
🛠 Record your medical equipment maintenance schedule.
👩‍⚕️ Daily, weekly, and monthly nurses’ duties can be monitored – to check for compliance
👩🏻‍🏫 Reception duties are easily tracked – to ensure procedures are being completed.

If you are not using KnowNOW! yet, why not sign up for a FREE trial and explore all its features for 30 days:
https://knownow.com.au/sign-up-today/

KnowNOW! keeps your practice compliant for accreditation under the RACGP Standards for general practice (5th edition). This powerful medical practice management tool – which was designed in Australia for Australian medical practices – helps organise practice managers and the practice team!
https://knownow.com.au/features-of-knownow/

28/09/2021

Noosa General Practice on the beautiful Sunshine Coast is looking for a dynamic and passionate practice manager to lead their fantastic team of highly experienced doctors, nurses, and admin staff.

To find out more about this exciting position, click on the link below:
https://www.seek.com.au/job/54046037?tracking=TMC-SAU-eDM-SharedJob-13246

08/09/2021
05/09/2021

😂

02/09/2021

What is two-factor authentication and why is it used?

In recent years, there has been an increase in the number of websites losing data. As cybercrime gets more sophisticated, we need to protect our data with something that’s stronger than just a password. That extra level of security is two-factor authentication.

✓ Two-factor authentication (2FA) is a security system using two different processes to verify the user.

✓ It provides a higher level of security than a single-factor authentication which is typically a password or passcode.

We have worked hard to incorporate 2FA into this major update of KnowNOW! For more information see the tutorial located on your settings page.

Sign up now for your free one month trial!

www.knownow.com.au

!

01/09/2021

WE ARE LIVE!

New version installed.

VIDEO TUTORIALS & HELP

We have created a video that explains all the new features!

This can be found on the 'SETTINGS' page – click the ⚙ (gear) icon and it's under VIDEO TUTORIALS.

If you have any issues, please don't hesitate to contact us:
• Email: [email protected]
• Phone: 1300 556 884

www.knownow.com.au

!

Timeline photos 27/08/2021

Wahoo!! 💃💃 Looking forward to our partnership 💖

Cubiko is pleased to announce its partnership with Medical Directions.

Medical Directions have extensive experience in practice management, specialising in the accreditation process.

Together we are working to assist practices to attain accreditation.

You can find more about how we work with Medical Directions here https://hubs.la/H0W06cf0

25/08/2021

NURSES AWARD 2020
The Fair Work Commission (FWC) reviews all modern awards every four years – following its latest review, the Nurses Award 2020 will commence operation on 9 September 2021.

Here is the: Future Nurses Award 2020 [MA000034]:https://www.fwc.gov.au/documents/documents/modern_awards/future-awards/ma000034-september-2021.pdf

15/08/2021

The RACGP has a COVID Safety Plan template available on their website:
https://www.racgp.org.au/clinical-resources/covid-19-resources/infection-control/covid-safety-plan-template

The template covers:
- practice access and patient flow
- physical distancing
- infection-control training
- use of PPE
- environmental cleaning and management
- record-keeping
- practice team management
- responding to a positive case in the practice team

Red Nose Australia - Home 13/08/2021

RED NOSE DAY
13 AUGUST 2021
https://rednose.org.au/

Red Nose Australia - Home Saving little lives. Providing support and working towards zero preventable deaths.

03/08/2021

A medical receptionist with a happy, positive disposition and who can work as part of a multi-faceted team is required in Bairnsdale, Victoria. The position will include some after-hours and weekend work, as well as sick leave and holiday leave cover.

If you would like to know more about this position, please visit our website: https://medicaldirections.com.au/jobs/medical-receptionist-bairnsdale/

If your medical practice is looking for new GPs or staff, let us help by advertising on our website: https://medicaldirections.com.au/medical-recruitment/employers-page-3/

02/08/2021

Look out for the August issue of our newsletter – lots of information for practice managers including our accreditation tip and a recipe to try 😊
https://mailchi.mp/78ea3c3995a7/practice_manager_mentoring_and_ava_is_here-6499991

Previous issues of the newsletter can be found on our website:
https://medicaldirections.com.au/category/monthly-newsletters/

OR ... you can subscribe and receive it every month:
https://medicaldirections.com.au/contact/

02/08/2021

NATIONAL STROKE WEEK
2-8 August 2021
The Stroke Foundation's guidelines provide recommendations for best-practice stroke care, based on the latest research. A link to the Clinical Guidelines for Stroke can be found on knowNOW! under Clinical > Doctors > Clinical Guidelines.
https://strokefoundation.org.au/en/What-we-do/For-health-professionals-and-researchers/Clinical-guidelines

https://strokefoundation.org.au/

29/07/2021

INTERNATIONAL FRIENDSHIP DAY
Friday 30 July 2021

Happy Friendship Day to all our friends in general practice world 😊

International Friendship Day is a day to appreciate and promote friendships – why not phone a friend who you haven’t spoken to for a while and see how they are going.

29/07/2021

The HotDoc website has a COVID-19 Vaccine Marketing Kit available to download – the kit includes:
- Images and copy for your Facebook and Instagram pages
- Waiting room posters
- Emails for you to send to your patients
https://try.hotdoc.com.au/vaccine-marketing-kit

Australia's World Hepatitis Day 2021 - Home 27/07/2021

WORLD HEPATITIS DAY
World Hepatitis Day is held annually on 28 July and aims to raise awareness of the global burden of viral hepatitis and to influence real change.
https://www.worldhepatitisday.org.au/

Australia's World Hepatitis Day 2021 - Home World Hepatitis Day 28 July in Australia is coordinated nationally by Hepatitis Australia and rolled out at local level by Hepatitis Australia member and partner organisations.

26/07/2021

NATIONAL STANDARD FOR LABELLING DISPENSED MEDICINES
The Australian Commission on Safety and Quality in Health Care (the Commission) has released a new 'National Standard for Labelling Dispensed Medicines' – this is now available on the Commission's website and provides guidance on the format and content for dispensed medicine labels. The Standard applies to all health professionals who dispense medicines, including nurse practitioners and general practitioners.https://www.safetyandquality.gov.au/sites/default/files/2021-07/national_standard_for_labelling_dispensed_medicines_july_2021_1.pdf

https://www.safetyandquality.gov.au/publications-and-resources/resource-library/national-standard-labelling-dispensed-medicines

National Pain Week 25/07/2021

NATIONAL PAIN WEEK 2021
Monday 26 July to Sunday 1 August
National Pain Week is an annual awareness event coordinated each year by Chronic Pain Australia. Chronic Pain Australia is dedicated to reducing the social (and other) barriers related to living with chronic pain.
https://www.nationalpainweek.org.au/

National Pain Week National Pain Week 202126th July - 1st AugustNational Pain Week is an annual awareness event coordinated each year by Chronic Pain Australia. Our free Facebook Live panel event begins at 1pm EST on Wed 28th July CLICK HERE to join News: Facebook Live event panel announcedJoin us on Wednesday 28th Ju...

25/07/2021

DONATELIFE WEEK
The 2021 DonateLife Week campaign runs from Sunday 25 July to Sunday 1 August. This annual campaign aims to raise awareness about organ and tissue donation.
https://www.donatelife.gov.au/news-events/events/2021-donatelife-week

20/07/2021

Are you looking to make your accreditation process easier❓
AVA could be your answer❗️
AVA works with practices remotely via video conferencing. AVA will view your practice remotely via video walkthrough conferencing and digital technology. Through AVA we can still provide our full suite of services but without the need for onsite practice visits.
https://medicaldirections.com.au/services/accreditation-virtual-support-ava/

If you would like a quote for AVA - or any of our services - you just need to submit a 'Request a Quote' form and we will get right back to you!
https://medicaldirections.com.au/services/request-a-quote/
https://medicaldirections.com.au/services/packages-2/

Want your practice to be the top-listed Clinic in Caloundra?
Click here to claim your Sponsored Listing.

Our Story

Medical Directions was founded on the vision of its Managing Director, Kathryn Davis.

Medical Directions provides expert practice management consultancy services to general practices, specialising in the accreditation process. With extensive medical experience in practice management, Medical Directions provides personalised consultancy services to private medical practices. We are dedicated to providing a comprehensive range of practice management services by being committed, professional, friendly, honest and loyal to our clients. Our aim is to maintain the highest standard in knowledge and skill to achieve exceptional results.

We take the worry out of the accreditation process by being committed to assisting medical practices through this process. Our team has all had general practice experience and keeps up to date with all the latest requirements of the RACGP Standards, best practice, and procedures.

We are there to guide you through the entire process. For an agreed fee, we will come to your practice anywhere in Australia, assess where you are up to in the accreditation process and take over from there. It’s that easy!

Medical Directions has also recently launched a Medical Recruitment page on our website and we are excited to offer medical practices and other health providers in Australia, a platform to advertise job vacancies in the medical industry on our website. We can also assist in finding employment for job seekers in the medical industry.

Videos (show all)

CHANGES TO THE 5th STANDARDS- Telehealth Updates -After reviewing the Standards, the RACGP has made changes relating to ...
AVA is here! If you are needing help with accreditation let us be there for you💖See our website for more detailshttps://...
AVA - Accreditation Virtual Assistance
Let Medical Directions help fill your job vacancy. Or, if you are in the medical industry and looking for work, we can a...

Telephone

Address


Caloundra, QLD
4551

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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