IBT: No. 1 BPO Company in Middle East

IBT is an end-to-end BPO [Business Process Outsourcing] Services provider & well established Company based in Dubai, UAE.

IBT is one of the fast growing companies in UAE with over 300 qualified professionals. We strive to build long term relationships based on mutual trust resulting from meeting customer expectations. IBT delivers digital transformation and end-to-end Outsourcing services from ideation to ex*****on, facilitating over 1000+ enterprise clients to outperform the competition. “Born digital,” IBT takes an

10/09/2024

Optimize and secure your data operations with IBT’s Data Center Management Outsourcing. Our expert team manages your data center with a focus on efficiency, reliability, and security, helping you reduce operational costs and complexity. Rely on IBT to keep your data center at peak performance while you concentrate on your core business activities!

Contact IBT: No. 1 BPO Company in Middle East

For more information, please visit www.ibtevolve.com or call +97142468888

09/09/2024

At IBT: No. 1 BPO Company in Middle East , we are driven by the principles of
1. Power,
2. Speed,
3. Precision.

Just like our high-performance supercars that proudly display our brand on the busy roads in 🇦🇪 - 🇦🇪 , our strategy is designed to drive excellence and showcase unmatched quality. Starting from , or , we provide services that propel your business forward, powered by our cutting-edge solutions, swift ex*****on, and meticulous attention to detail.

Our team ensures that every aspect of our service is crafted to help your business navigate and thrive in an ever-changing market environment.
With IBT: No. 1 BPO Company in Middle East as your partner, you can expect nothing less than superior service excellence, tailored to meet the demands of today and prepare you for the challenges of tomorrow.

Best, Team IBT: No. 1 BPO Company in Middle East

09/09/2024

IBT’s IT Engineer staffing solution provides top-tier L1, L2, and L3 support to meet your organization’s technical needs. Our skilled professionals are equipped to handle everything from routine maintenance to complex troubleshooting, ensuring that your IT infrastructure operates smoothly. Trust IBT to supply the right talent that aligns with your technology goals.

Contact IBT: No. 1 BPO Company in Middle East
For more information, please visit www.ibtevolve.com or call +97142468888

08/09/2024

Turn inquiries into sales with IBT’s Inbound Sales service. Our team specializes in engaging customers through meaningful conversations, offering tailored solutions that drive conversions. We prioritize building lasting relationships, ensuring that each interaction not only meets but exceeds customer expectations. Let IBT transform your inbound sales with a customer-centric approach that delivers results!

Contact IBT: No. 1 BPO Company in Middle East

For more information, please visit www.ibtevolve.com or call +97142468888

07/09/2024

Maximize your IT efficiency with IBT’s IT Helpdesk Outsourcing. Available 24/7, our experienced team provides expert support tailored to your specific needs, ensuring quick resolution of issues and minimizing downtime. By outsourcing your IT helpdesk to IBT, you gain access to top-tier expertise without the overhead, allowing your internal teams to stay focused on core business goals.

Contact IBT: No. 1 BPO Company in Middle East

For more information, please visit www.ibtevolve.com or call +97142468888

06/09/2024

Streamline your order management with IBT's Order Taking service! Our team ensures accurate and prompt handling of every customer order, reducing errors and enhancing the overall experience. With attention to detail and efficient processes, IBT transforms order taking into a smooth and reliable service that your customers can depend on.

Contact IBT: No. 1 BPO Company in Middle East

For more information, please visit www.ibtevolve.com or call +97142468888

05/09/2024

IBT's Non-Technical Support goes beyond answering queries—it's about creating positive experiences. Our team excels in providing empathetic, clear, and efficient assistance, ensuring that your customers feel heard and valued. Trust IBT to elevate your customer support with unmatched quality and care.

Contact IBT: No. 1 BPO Company in Middle East

For more information, please visit www.ibtevolve.com or call +97142468888

04/09/2024

IBT’s Remote Infrastructure Management service offers a comprehensive approach to IT maintenance and monitoring from any location. With cutting-edge technology and real-time analytics, we minimize disruptions and keep your infrastructure running efficiently. Let IBT manage your IT landscape so you can focus on scaling your business!

Contact IBT: No. 1 BPO Company in Middle East

For more information, please visit www.ibtevolve.com or call +97142468888

03/09/2024

IBT's Technical Customer Support provides precise and effective solutions for even the most complex issues. Our team of experts is dedicated to delivering quick, accurate assistance that enhances your customers' confidence and satisfaction. Count on IBT to be the technical backbone of your customer experience strategy.

Contact IBT: No. 1 BPO Company in Middle East

For more information, please visit www.ibtevolve.com or call +97142468888

02/09/2024

Enhance every customer interaction with IBT's exceptional Customer Service! Our team uses advanced tools and personalized approaches to resolve issues swiftly, fostering positive experiences that drive loyalty. We don't just solve problems—we anticipate needs to keep your customers delighted—partner with IBT to redefine your customer journey.

Contact IBT: No. 1 BPO Company in Middle East
For more information, please visit www.ibtevolve.com or call +97142468888

01/09/2024

IBT provides robust IT Support Services, ensuring that your technology infrastructure is reliable and secure. Our skilled team offers proactive monitoring, rapid issue resolution, and continuous optimization to keep your systems at peak performance. Trust IBT to handle your IT needs so you can focus on driving innovation and growth!

Contact IBT: No. 1 BPO Company in Middle East
For more information, please visit www.ibtevolve com or call +97142468888

30/08/2024

Specializing in Recruitment Executive outsourcing, we offer strategic solutions to enhance your hiring process. Delegate your recruitment needs to our dedicated team, recognized for their expertise in talent acquisition. We tailor our services to streamline hiring procedures and support organizational growth effectively. Partner with us for proactive recruitment management and strategic insights that drive workforce excellence.

Contact IBT: No. 1 BPO Company in Middle East
For more information, please visit www.ibtevolve.com or call +97142468888

29/08/2024

IBT specializes in AI Chatbot outsourcing, providing advanced solutions to enhance customer interaction. Delegate your AI chatbot needs to our dedicated team, recognized for their expertise in artificial intelligence technology. We tailor our approach to deliver intelligent and responsive chatbot solutions, optimizing user experience. Partner with us for cutting-edge AI chatbot deployment and strategic integration that transforms customer engagement and business efficiency.

Contact IBT: No. 1 BPO Company in Middle East
For more information, please visit www.ibtevolve.com or call +97142468888

28/08/2024

IBT excels in outsourcing Live Chat Management, offering strategic solutions to boost customer interaction. Entrust your live chat management needs to our dedicated team, known for their expertise in online customer engagement. We tailor our approach to ensure timely and personalized support, enhancing customer satisfaction. Partner with us for effective live chat solutions and proactive customer service strategies that enhance your digital presence and customer relationships.

Contact IBT: No. 1 BPO Company in Middle East
For more information, please visit www.ibtevolve.com or call +97142468888

27/08/2024

Specializing in HR Executive outsourcing, we offer customized solutions to optimize human resource management. Delegate your HR executive needs to our dedicated team, renowned for their expertise in workforce strategy and management. We tailor our services to streamline operations and support organizational growth effectively. Partner with us for proactive HR management and strategic insights that enhance productivity and employee satisfaction.

Contact IBT: No. 1 BPO Company in Middle East
For more information, please visit www.ibtevolve.com or call +97142468888

26/08/2024

IBT stands out in WhatsApp Management outsourcing, providing strategic solutions to elevate communication channels. Trust our dedicated team to handle your WhatsApp management needs with expertise and precision. We tailor our strategies to ensure seamless interaction and enhanced customer engagement, bolstering your brand's digital presence. Partner with us for effective WhatsApp management and personalized messaging strategies that foster meaningful connections and business expansion.

Contact IBT: No. 1 BPO Company in Middle East
For more information, please visit www.ibtevolve.com or call +97142468888

25/08/2024

IBT excels in Complaint Management outsourcing, offering specialized solutions to address issues efficiently. Entrust your complaint management needs to our dedicated team, recognized for their skill in resolving customer concerns. We tailor our strategies to ensure quick resolutions and enhance customer satisfaction, reinforcing brand loyalty. Partner with us for effective complaint handling and proactive customer support that bolsters your business reputation.

Contact IBT: No. 1 BPO Company in Middle East
For more information, please visit www.ibtevolve.com or call +97142468888

24/08/2024

At IBT, we specialize in outsourcing Product & Services Promotion, crafting strategic campaigns to enhance market visibility. Entrust your promotional needs to our expert team, recognized for their innovative approach to driving customer engagement. We tailor our strategies to effectively showcase your offerings, boosting brand awareness and sales. Partner with us for dynamic promotional solutions that elevate your business presence and profitability.

Contact IBT: No. 1 BPO Company in Middle East
For more information, please visit www.ibtevolve.com or call +97142468888

23/08/2024

IBT excels in outsourcing Lead Generation services, offering dynamic solutions to fuel business expansion. Trust our dedicated team to handle your lead generation needs with precision and expertise. We design custom strategies to capture and nurture leads effectively, maximizing your market reach and return on investment. Partner with us for proactive lead generation campaigns and strategic insights that drive sustained growth and business success.

Contact IBT: No. 1 BPO Company in Middle East
For more information, please visit www.ibtevolve.com or call +97142468888

22/08/2024

Specializing in Virtual Assistant outsourcing, we provide customized solutions to optimize administrative tasks. Delegate your virtual assistant needs to our dedicated team, known for their efficiency in supporting businesses. We tailor our services to streamline operations and enhance productivity. Partner with us for proactive assistance and seamless coordination that accelerates efficiency and business success.

Contact IBT: No. 1 BPO Company in Middle East
For more information, please visit www.ibtevolve.com or call +97142468888

21/08/2024

Specializing in Cross Selling outsourcing, IBT delivers targeted strategies to boost sales and customer engagement. Delegate your cross-selling initiatives to our dedicated team, renowned for expertise in maximizing revenue opportunities. We tailor our approach to effectively promote complementary products and services, enhancing your business profitability. Partner with us for proactive sales support and personalized campaigns that drive growth and customer satisfaction.

Contact IBT: No. 1 BPO Company in Middle East
For more information, please visit www.ibtevolve.com or call +97142468888

20/08/2024

IBT excels in outsourcing General Inquiry services, offering comprehensive solutions to manage customer queries effectively. Entrust your general inquiry needs to our expert team, recognized for their proficiency in handling diverse customer interactions. We ensure prompt and accurate responses, enhancing customer satisfaction and operational efficiency. Partner with us for reliable support and tailored solutions that elevate your customer service standards and business performance.

Contact IBT: No. 1 BPO Company in Middle East
For more information, please visit www.ibtevolve.com or call +97142468888

19/08/2024

We specialize in outsourcing Emergency Response Lines, providing crucial solutions for rapid and dependable service delivery. Entrust your emergency line needs to our dedicated team, recognized leaders in efficient management of urgent situations. We ensure swift handling of critical calls, ensuring public safety and peace of mind. Partner with us for reliable emergency response support and comprehensive management that safeguards communities and businesses alike.

Contact IBT: No. 1 BPO Company in Middle East
For more information, please visit www.ibtevolve.com or call +97142468888

18/08/2024

At IBT, we excel in outsourcing Procurement Executive services, offering bespoke solutions to streamline purchasing processes. Entrust your procurement needs to IBT, a leader in the industry recognized for strategic sourcing and supplier management. Our dedicated team ensures efficient procurement operations, optimizing costs and enhancing supply chain efficiency. Partner with IBT for dependable procurement support and strategic guidance that drives business success.

Contact IBT: No. 1 BPO Company in Middle East
For more information, please visit www.ibtevolve.com or call +97142468888

17/08/2024

IBT specializes in Whistle blower Services outsourcing, providing confidential solutions to safeguard organizational integrity. Outsource your whistleblowing needs to IBT, a leader in the industry recognized for secure and effective service delivery. Our dedicated team ensures prompt and confidential handling of whistle blower reports, fostering transparency and compliance. Partner with IBT for dependable support and ethical management that strengthens your corporate governance framework.

Contact IBT: No. 1 BPO Company in Middle East
For more information, please visit www.ibtevolve.com or call +97142468888

16/08/2024

IBT excels in Helpdesk Management outsourcing, offering specialized solutions to optimize support operations. Outsource your helpdesk management needs to IBT, a leader in the industry renowned for efficient service delivery. Our dedicated team ensures seamless handling of customer inquiries and technical support issues, enhancing overall customer satisfaction. Partner with IBT for reliable service and strategic management that drives operational excellence and business success.

Contact IBT: No. 1 BPO Company in Middle East
For more information, please visit www.ibtevolve.com or call +97142468888

15/08/2024

From all of us at IBT: No. 1 BPO Company in Middle East , we recognize the significance of Independence Day for both Pakistan and India.

🌟 Each nation’s unique journey and rich heritage highlight a shared spirit of freedom and pride. 🌍

As we reflect on their paths, we embrace the values of unity and progress that connect us. 🤝

This day is a reminder of the strength in diversity and the promise of a brighter, more harmonious future.

We honor the sacrifices and achievements of both nations and look forward to continued collaboration and growth. 🌟

Best,
IBT: No. 1 BPO Company in Middle East

15/08/2024

At IBT, we specialize in outsourcing Payroll Executive services, delivering customized solutions to optimize your financial operations. Outsource your payroll needs to IBT, a leader in the industry known for precise and efficient payroll management. Our dedicated team ensures accurate handling of payroll tasks, maintaining compliance and enhancing operational efficiency. Partner with IBT for reliable payroll processing and strategic financial support that supports your business growth.

Contact IBT: No. 1 BPO Company in Middle East
For more information, please visit www.ibtevolve.com or call +97142468888

14/08/2024

IBT is your premier choice for Booking & Reservation outsourcing solutions. Entrust your booking and reservation needs to IBT, where we excel in providing tailored services that streamline operations. Our experienced team guarantees efficient handling of all bookings, ensuring precision and reliability. Partner with IBT for seamless service delivery and customer satisfaction that propels your business forward.

Contact IBT: No. 1 BPO Company in Middle East
For more information, please visit www.ibtevolve.com or call +97142468888

13/08/2024

IBT specializes in Virtual Reception outsourcing, offering tailored solutions to enhance client communication. Outsource your virtual reception needs to IBT, a recognized leader in the industry. Our dedicated team ensures professional handling of calls and inquiries, providing a seamless front-office experience. Partner with IBT for reliable service delivery and efficient reception management that supports your business operations effectively.

Contact IBT: No. 1 BPO Company in Middle East
For more information, please visit www.ibtevolve.com or call +97142468888

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Our Story

IBT is an end-to-end ICT solutions provider & well established Company based in Dubai, UAE, providing Consultancy and Total Turn-Key Solutions in ICT Infrastructure and Managed Services.

IBT is one of the fast growing companies in UAE with over 120 qualified professionals. We strive to build long term relationships based on mutual trust resulting from meeting customer expectations.

IBT have presence in 4 Countries including UAE, United Kingdom, United States and India.

IBT designs, implements and supports the full lifecycle of services surrounding today's IT technology and provides ongoing co-managed solutions that allow large, mid-sized and smaller companies to maintain and safeguard their business-critical ICT operations.

IBT has been providing Remote Managed Services and On Site Maintenance delivered through our NOC Center which is functioning 24x7x365. The monitoring and management of converged technologies today includes networks, systems and applications for both performance and security. These often include the monitoring of advanced technologies and applications such as IP Telephony, Video and Wireless which are being implemented by companies to support critical business functions.

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1901/1908, Al Shafar Tower/1 Tecom
Dubai
124372

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