Viare

Intelligent. Order Management. Master fulfilment with the world's smartest routing engine and easy to use order processing.

Be faster, more efficient and deliver amazing customer experiences every time.

31/08/2023

There's no doubt that Click & Collect benefits both a business and its customers; businesses generate more opportunities to upsell while reducing shipping and warehousing costs and customers gain a greater level of flexibility and convenience.

Learn more about Viare's Click & Collect Solution in our video. https://hubs.li/Q020T71j0

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17/07/2023

When eStar and Viare team up at the highly anticipated Online Retailer Conference in Sydney on July 19, they'll be helping to offer some great insights and thought-provoking discussions.

eStar CEO, Matt Brovelli, will be taking the stage as a moderator for some highly engaging tech talks. Alongside Rob MacDonald, Senior Online Loyalty Manager at Air New Zealand, they will be diving deep into the topic of unlocking the power of ecommerce. Prepare to gain valuable insights and strategies that can transform the way you do business.

And that's not all. Matt will also be moderating 3 conference track sessions that feature infleuntial speakers from David Jones, Priceline, and MESHKI.

These sessions are not to be missed! Each one will provide valuable takeaways and innovative ideas to propel your business forward. The Online Retailer Conference is your gateway to success in the ecommerce world, and we can't wait to connect with you there: https://hubs.li/Q01XnGCY0

11/07/2023

The teams from eStar and Viare are excited to announce that they'll be exhibiting at the upcoming Online Retailer Conference in Sydney. This premier event is the ultimate meeting destination for the ecommerce industry, offering strategic insights, innovative solutions, and valuable connections that can make a real difference to your online retail business, regardless of what stage you're at.

Join us at booth D142, where we'll be showcasing our cutting-edge eCommerce platform and OMS software. Discover how these innovative solutions can help you streamline operations, enhance efficiency, and deliver exceptional customer experiences.

When you visit our booth, you'll also have the chance to WIN an iPad! Simply drop by booth D142 and enter our draw for this amazing prize.

Be sure to mark your calendars for June 19 and 20, and visit us at booth D142. See you there: https://hubs.li/Q01X4pGd0

06/06/2023

Join Viare and eStar at Online Retailer Australia on the 19th and 20th July in Sydney! This unmissable two-day conference brings together attendees across digital, retail, technology, marketing, and eCommerce. Those attending gain access to strategic insights, solutions, technologies, and connections that can make a difference to their business. Read more: https://tinyurl.com/tr55b4bh

15/05/2023

Franchise and cooperative structures in retail are common and have many benefits, particularly for the bricks and mortar stores, which are then locally owned and operated. This article discusses the internal challenges in solving franchise and cooperatives online fulfilment. Read more: https://tinyurl.com/7e68z2pz

19/04/2023

Viare Digital Picking is able to drive massive efficiencies for picking. Visual and audible cues for incorrect and successful scans give instant validation that the correct item has been picked. Moreover, they are faster and easier to use than manual picklists and reduce cost. Watch Viare Digital Picking in action here: https://tinyurl.com/yc6p52te

27/03/2023

With the ever-increasing demands of online shoppers, improving order fulfillment processes has become a top priority. In-store fulfillment is gaining popularity as a solution for retailers. It's an omnichannel retail approach that uses retail stores as miniature distribution centers to fulfill online orders.

In our latest blog, we discuss five benefits of in-store fulfillment that can help retailers streamline their operations, reduce costs, and improve customer satisfaction. By leveraging nearby stores, eCommerce orders can be fulfilled and shipped to customers faster, giving them access to more inventory.

Get all the details here: https://hubs.li/Q01GXbny0

19/03/2023

As eCommerce continues to grow, retailers are seeking new ways to improve their omnichannel fulfillment processes to meet the demands of online shoppers. In-store fulfillment, also known as ship-from-store, is gaining popularity as an omnichannel retail approach.

But what is in-store fulfillment? And how does it benefit retailers?

Our new blog outlines what in-store fulfillment actually is, along with 5 key benefits. Get the full story here: https://hubs.li/Q01GXbjT0

02/03/2023

Last week our Viare team had a great couple of days attending the Retail Fulfilment Summit in Melbourne. Dan Matenga, Fulfilment Operations Manager at Briscoe Group and Mark Greaves Viare, Chief Fulfilment Officer at Viare spoke at the Summit. They discussed store based fulfilment, its benefits and what is required to make it work. View their presentation here:https://tinyurl.com/kt8p8adm

20/02/2023

Retail Fulfilment Summit kicks of at the Pullman Hotel Albert Park in Melbourne this week. Catch Viare Chief Fulfilment Officer Mark Greaves discussing how you can improve order fulfilment through enhanced eCommerce, inventory, warehousing, and last mile strategies on Thursday 23rd February at 12:30pm. To see the world's smartest routing engine and easy to use order processing first hand , book a demo here: https://hubs.ly/Q01CGQ400

16/02/2023

With eCommerce now accounting for a much larger portion of sales, the return from investing in efficiency gains has never been greater. Mark Greaves Chief Fulfilment Officer at Viare discusses the need to focus on improving profitability from your eCommerce channel. Read more: https://tinyurl.com/jy2nkk9n

12/02/2023

One week to go before Retail Fulfilment Summit! If you would like to know more about how Viare is helping retailers be faster, more efficient and deliver amazing customer experiences every time, please come and say hello at our stand. Register here: https://hubs.li/Q01BWlb90

08/02/2023

Part of the challenge of being involved with eCommerce and retail technology, is attempting to predict, plan and build the future of these technologies. Viare Chief Technology Officer Matt Neale discusses the future of eCommerce technology and independent systems. Read more: https://tinyurl.com/2p8hdk67

07/02/2023

Keen to see what all the hype is about? The Viare team will be hosting on-site demos during Retail Fulfilment Summit on 22nd and 23rd February in Melbourne. This is your chance to see the world's smartest routing engine and easy to use order processing first hand. Book a demo here: https://hubs.li/Q01B6scB0

31/01/2023

Viare Chief Fulfilment Officer, Mark Greaves, will be speaking on Thursday 23rd February at 12:30pm at the Retail Fulfilment Summit. Mark will discuss how you can improve order fulfilment through enhanced eCommerce, inventory, warehousing, and last mile strategies. Mark will be joined by Dan Matenga, Fulfilment Operations Manager at Briscoe Group. Briscoes Group New Zealand comprises of three brands; Briscoes Homewares, Rebel Sport, and Living & Giving and is widely recognised as having some of the best fulfilment in the region. Register here: https://tinyurl.com/mwpvsy57

25/01/2023

Join Viare at the Retail Fulfilment Summit 2023 in Melbourne on 22nd and 23rd February. This unmissable event is Australia's most prominent event for the retail industry, offering sought after case studies from leading retailers who shine light on current problems and provide insight on how to continuously improve eCommerce and fulfilment strategies. Mark Greaves will be speaking on the 23rd February, discussing how you can improve order fulfilment through enhanced eCommerce, inventory, warehousing, and last mile strategies. The Viare team will be hosting on-site demos during the summit. Learn more: https://tinyurl.com/2p942rye

18/12/2022

Instore fulfilment can yield a lot of value for retailers, think:

✅ Decreased order to dispatch time
✅ Lower order voids
✅ Reduced freight costs
✅ Increased sales orders
✅ Repeat and happy customers

But executing it to achieve these benefits can be difficult without the right software in place.

Here’s a play-by-play of how renowned NZ retail brand, the Briscoe Group executed in-store fulfilment, with a little help from Viare: https://hubs.ly/Q01tpwrY0

15/12/2022

Click & Collect demand continues to grow faster than the rest of online orders and remains a key growth strategy for online. As a fulfilment model, Click & Collect is a win-win for retailers and customers. Click & Collect should be part of all retailer’s growth strategies, even if you are already offering it. Mark Greaves Viare Chief Fulfilment Officer discuss Click & Collect and strategies to supercharge it. Read more: https://tinyurl.com/hxk4836p &Collect

09/12/2022

The Briscoe Group is synonymous with New Zealand retail. Here’s the story of how they reduced order to dispatch time by three days and tripled online sales: https://hubs.ly/Q01tpwr20

07/12/2022

The week of Black Friday/Cyber Monday is predicted to be 25% of sales for the whole Christmas shopping period. Despite record inflation, eStar and Viare clients saw a rapid start to the peak period from previous years with overall Black Friday/Cyber Monday weekend up on last year's results. Read more: https://tinyurl.com/2p9bhw4p

29/11/2022

As we now move out of the Covid lockdown driven growth of online and into the inflation fuelled economic challenges of today, it has never been a better time for Retailers to step back and review their online fulfilment. Mark Greaves Viare Chief Fulfilment Officer discusses why Reviewing your Online Fulfilment and why a modern Order Management System is a must. Read more: https://tinyurl.com/529a4dh6

25/11/2022

Our team enjoyed playing Briscoes a Viare client's, charity golf day to raise funds for Cure Kids last week.
Pictured from left to right; Briscoe Group PM Morgan McConnell, Viare Chief Fulfilment Officer Mark Greaves, Viare Account Director Jared telling, and Chairman of the eStar Board Al Munro.

14/11/2022

Patrick Gaskin outlines a pathway to a fresh new fulfilment approach. Inflation is impacting consumers and retailers alike at a scale not seen for decades. Whilst many cost increases are outside of our control, it always pays to focus on efficiency and see what you can do about the things you can control. Read more: https://tinyurl.com/mtstnpym

09/11/2022

If you've been wondering how much your organisation could save by investing in an order management system, the first question you're probably asking is, "What's the ROI?"

Not always an easy question to answer, since an intelligent order management system comes with a number of intangible benefits, but we haven't let that stop us. We’ve developed a new calculator that shows ROI in year one and over a 3-year period. It will help you evaluate what investing in an order management system could do for your business, and it takes less than two minutes and a few details about your current operations.

Access it here: https://hubs.li/Q01rSd310

ROI Calculator 03/11/2022

So, you're thinking seriously about bringing an order management system on board, because you know you'll benefit from smarter order routing, digital picking, additional delivery options and store-based fulfilment can transform your online performance.

But how much will you need to invest? And most importantly, what sort of ROI can you expect?

To help you discover the efficiencies you can gain and whether Viare's order management system is for you, we've built a calculator that shows ROI in year one and over a 3-year period.

Access it here:

ROI Calculator Build your business case for a modern order management system by calculating your ROI

30/10/2022

Viare welcomes Mark Greaves to the team as our Chief Fulfilment Officer. Mark has joined Viare to support eStar and Viare by providing both our clients and internal teams with access to his extensive order fulfilment knowledge. With over 20 years’ experience within the retail sector, he has held senior roles in retailers like Briscoe Group, Onceit, Rodd & Gunn and Paper Plus. Read more: https://tinyurl.com/ya5t37sw

Timeline photos 07/09/2022

Patrick Gaskin looks into the latest fulfilment developments. Two years has been a long time in the world of online fulfilment and the focus at this year’s Retail Fulfilment Summit, which returned after an absence of two years, certainly reflected that. Read more: https://tinyurl.com/ru6kum32

Timeline photos 29/08/2022

Kylie Williams discusses why it still pays to be face to face. Online Retailer is Australia’s largest eCommerce conference and expo - uniting a plethora of eCommerce, digital, marketing and retail leaders for over 10 years. After what seemed like a very long hiatus (the last in person Online Retailer was in 2019), and with so much have happened globally, the 2022 Online Retailer at the International Convention Center in Sydney drew much awaited anticipation. Read more: https://tinyurl.com/3u95hshn

Timeline photos 09/05/2022

Join Viare at the Retail Fulfilment Summit 2022 in Sydney on 31st May- 1st June. This unmissable event is Australia’s most prestigious Retail Fulfilment Summit and aims to advance the capacity, flexibility and speed of your fulfilment strategy to meet increased demand.

Patrick Gaskin will be speaking on the 1st June about how to master omnichannel fulfilment. Learn more here: https://tinyurl.com/4k4p4e5a

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