Finura Group
WealthTech strategy and ex*****on company. Wealth management | Superannuation | Financial advice.
We're an independent WealthTech strategy and ex*****on company with specialist knowledge in wealth management, superannuation and financial advice. Founded in 2021, Finura works with over 40 companies across Australia and the UK. With the fast-moving pace of technology development and a talent shortage, we have a unique skill set that combines technical expertise with hands-on experience in financ
In the ever-changing world of advice, the allure of cutting-edge technology can be captivating. But are we falling prey to 'tech dazzle'?
We're not fans of a lot of tech jargon, but Danni, a seasoned voice in our industry, has nailed this one π
π»
Danni cautions against overlooking core operational essentials and pursuing the next big thing. The bright, shiny object. Whatever you want to call this distraction.
At the heart of her insight lies a critical truth: before diving headfirst into new technologies, businesses must strengthen their core processes and systems.
Process efficiency, regulatory compliance, cyber security, client engagement, and staff training are not mere checkboxesβthey're the foundation of success.
This is where we excel - unravelling the difference between 'tech dazzle' and a genuine tech need.
Book a call with us today π https://bit.ly/4fNsvMt
The key to successful technology decisions lies in understanding the people who use it π
It's not just about having the best tech; it's about ensuring it aligns with the daily realities of your team.
We take the time to learn how your team works, their pain points, and what's driving their challenges. We often find a disconnect between what business owners think and what's happening day-to-day, especially with remote and offshore teams. Sometimes, it's not a technology problem at all.
We pause and reassess, ensuring we address the real issues first. It's about getting the complete picture before moving forward with any tech solutions.
Are you keen to see how your business stacks up on the tech front? Take our Tech Health Survey to get started π https://bit.ly/46F0TVJ
Meet Caspar Jacobs, our Partner Consultant with over 15 years in Financial Services.
His passion for solving complex problems and finding solutions that provide clients with outstanding results offers enormous value to our clients.
"We have a great team that collaborates well together and brings different experiences to our clients. Being able to get good results for our clients has often led us to consult with them on multiple other projects. Our clients are happy with our ability to not only provide guidance but being able to execute."
Our sweet spots include:
π Navigating rapid tech advancements and rising regulations
π‘ Blending technical expertise with hands-on industry experience
π€ Working closely with your team to implement and manage tech changes
π Using data-driven insights for sustainable strategies
Are you ready to work with a team that understands your business and industry?
Meet the team and learn more here π https://bit.ly/3STGC9l
Empowering your team with the right technology not only ensures their output is more efficient, but the end result for clients and your business can be exponentially better.
Accessible online resources like Canva have enabled business owners to present their brands professionally, quickly, and easily. In the right hands, your team can create stunning, brand-consistent content in a flash.
But it also feeds into your business processes and guidelines to ensure you have complete control over your brand look and feel no matter who creates the content.
The engine is technology, but the control lies with you. Do you leverage all of your technology in the same way?
Maybe it's time to turn the tables and ensure your tech is providing the right outcomes for your business ππ»
We like learning more about your practice and its health before our initial consultation.
We have developed a simple 3-step pre-engagement practice health check specific to the needs of the wealth sector. This framework provides insights into practice-wide technology usage and levels of adoption, enabling benchmarking and identifying areas for improvement and further engagement.
It looks like this:
π Step 1: Questionnaire - get clarity around what you do today and how well you do it
π Step 2: Health quiz - what is our current level of maturity relative to our peers
π Step 3: Prioritise - what areas should we focus on and deep dive into for exploration?
But you don't need to work with us to benchmark your business - start with our Technology Health Check.
You will better understand your gaps and opportunities, and we will even give you some action steps to get started.
Take our survey here ππ» https://bit.ly/46F0TVJ
Planning on implementing new tech? You might want to hit pause and have a read of this...
As Dipal, a Senior Consultant at Finura, says: "Short-term cheaper solutions may cost more in the long term".
This is particularly relevant in the field of wealth tech for advice firms. Technology landscapes are quickly moving, and financial technology is no different.
But beware of the quick fix.
Opting for quick, inexpensive fixes can lead to hidden costs such as system inefficiencies, security vulnerabilities, and limited scalability. When businesses choose cheaper wealth tech solutions without considering if it is feasible for their long-term growth, they risk facing integration challenges, inadequate support, and higher maintenance costs over time.
By investing in robust wealth tech solutions upfront, businesses are equipped for future industry changes, capitalise on emerging opportunities, and maintain a competitive edge in the dynamic financial services sector π‘π
Ready to invest in long-term success? Contact us today to gain insights from consultants with deep industry knowledge in wealth management, superannuation, and financial advice.
π https://bit.ly/3YvLFQS
In life, growth is a never-ending journey.
And this is all too true when it comes to your business too. With the speed of technology, and subsequent customer demands changing so quickly, it's no wonder that systems implemented a few years ago may no longer cut it.
Consistent updates and proactive management ensure your technology remains aligned with business needs. True tech success comes from continuously refining and adapting your systems to meet evolving goals.
By viewing your tech as an evolving partner, you can drive sustained growth and efficiency.
Contact our team to find out how we can help you to stay agile π https://bit.ly/4fNsvMt
Are you currently spending enough on technology?
We know that technology is at the core of an advice practice, driving every level of activity that supports your service offerings to clients.
Yet, the average spend is still only 5% of revenue.
There is room for improvement, but where do you start?
Take our Technology Health Check and work out where your weaknesses and opportunities lie ππ» https://bit.ly/46F0TVJ
Are you curious about where your business stands in the fast-moving world of tech? Take our Technology Health Check Survey to find out.
Based on your answers, you will receive an assessment across critical areas, including management, client engagement, advice, cash flow, social media, cyber security, revenue management, technology, compliance, integrations, and AI.
Gain practical insights on how to:
ππ» Optimise your advice process
ππ» Enhance client interactions
ππ» Ensure efficiency and compliance
ππ» Stay ahead with forward-thinking strategies
Ready to transform and boost your business?
Take the here π https://bit.ly/46F0TVJ
Are you hesitant about transitioning from one financial planning tool or CRM to another?
Dipal Khatri, senior consultant at Finura, was recently featured as a guest speaker on the AdviceTech Podcast.
Patrick Gardner and Dipal take a deep dive into navigating platforms for advice docs, CRM, and revenue management, pulling apart:
π Client portal options
π Transition tips for financial planning tools
π The 'hybrid approach' for business success
Listen to the full podcast here π https://bit.ly/3WWZ9nw
Is it time for a technology upgrade? Or should you leave it alone?
When you want your business to run smoother, sometimes taking proper stock of your current processes, efficiencies - and shortfalls - should be your first step.
After all, pouring time and money into upgrading a perfectly functioning system instead of addressing a gap in your business can stifle growth and waste valuable resources. Then, you can ensure that any new investments you make are the right ones.
Find out more about how we can help you identify and optimise key areas of your business for targeted improvements to your business πhttps://bit.ly/4chqN2U
Are you struggling to align your technology with your business processes and people?
Getting a deeper understanding of certain elements of your business can transform your operations and drive efficiency.
Always try to bridge the gap between your business vision and daily reality ππ»
π https://bit.ly/3YvLFQS
Say goodbye to endless Google searches and hello to a well-organised, regularly updated library of strategies and templates.
Streamlining your advice process and staying ahead of changing legislation has never been easier, thanks to our Advice Library.
Our robust resource hub is authored by industry experts and includes:
π 120+ Advice Strategies
π 50+ Client Education Flyers
π SOA and ROA Templates
π Insurance Product Text
Let us handle the heavy lifting of technical content, ensuring you and your business have everything you need for efficient and effective advice delivery ππ»
Ready to get ahead? Find out more about our Advice Library here π https://bit.ly/3XZQzoY
When you start to think about how your technology all fits together, inevitably, this leads to a discussion around client portals.
Cyber security concerns often drive it, as well as the need for collaboration and a place to house documents for clients. But now businesses are thinking about what the future looks like and how they can improve the client experience.
Aron Satchell discusses client expectations based on their everyday lives and how we need to look at how we work with clients in the advice world in order to keep pace.
Speak to us if you want to learn more about how we can support your goals π https://bit.ly/4cwx7op
"In the realm of tech adoption, it's not just about the tools themselves; it's about cultivating a culture of adaptability. By involving your entire team in the process, you ensure that technological advancements are seamlessly integrated and embraced."
- Caspar Jacobs, Head of Data, Integrations & Solution Design
In today's tech-driven environment, it's not just about implementing the latest technology - it's about making sure everyone's on board with the changes.
When your whole team is involved, they become fellow advocates and the driving force behind new ideas and solutions ππ»
Ready to take your business tech to the next level? Let's chat π¬ https://bit.ly/3S1GpQS
Peter recently spoke with Professional Planner about technology selection and managing security issues.
"It's crucial not just to rely on the security measures of cloud platforms like AWS [Amazon Web Services] or [Microsoft] Azure but to ensure that the software companies themselves maintain high internal security standards," Worn says.
With Finura's recent ISO27001 certification, we're all too familiar with the need for technology companies to have appropriate risk management plans in place for the security of data. With the increase in AI start-ups, many new tech providers don't have data security standards in place, and this can put users at risk.
Peter stressed the need for businesses to have "continuous training and awareness programs for employees on cybersecurity best practices', to ensure they have robust measures in place to combat data risks.
You can read the full article here ππ» https://bit.ly/4eVBryV
There are moments in our business when we can truly recognise a win for the whole team - this is one of those moments.
Finura Group has achieved ISO27001 certification, and we're pretty excited about it ππ»
For those who aren't familiar with what it means, here is a little insight...
ππ» ISO27001 is the world's best-known standard for information security management systems (ISMS)
ππ» It means an organisation has systems in place to manage risks related to the security of data owned or handled by the company
ππ» An ISMS implemented according to this standard is a tool for risk management, cyber-resilience and operational excellence
Not only does this certification underpin our approach to serving our institutional and IFA clients, but it also supports our new software (launching soon) and our future work of improving the way financial services organisations use technology to deliver advice.
This was a solid effort by our whole team to jump through some serious hoops to get this certification - we couldn't be more proud of their effort and our collective achievement of getting our ISO27001 certification ππ»
We have a few more things we're working on, and we can't wait to share ππ»
We are thrilled to welcome Simon Betchley to the Finura team! π₯³
Simon joins us to enhance our work with IFAs, licensees, and institutions. His expertise and network will strengthen our impact within the advice community.
With Simon on board, we will continue to drive great technology adoption, helping advice organisations to improve their bottom line and client experience.
Welcome to the team, Simon! ππ»
Our very own Dipal Khatri, Senior Consultant, recently spoke with Patrick Gardner on the AdviceTech Podcast.
Dipal and Pat discussed how Finura can be used to optimise your practice's tech stack through audits, consolidation of tools, cybersecurity best practices, and responsible adoption of AI features.
As Dipal says, there's 'no one-size-fits-all approach' to technology suitability or integration.
You can listen to the full episode here ποΈ https://bit.ly/45YB7vk
Successful technology integration in advice firms hinges on key steps π
As Danni, an industry expert and our Head of Consulting Services, reveals, it all comes down to the following:
β‘οΈ Comprehensive Process Review: Understand end-to-end advice processes deeply
β‘οΈ Team Engagement: Involve all team members to ensure alignment
β‘οΈ Strategic Technology Selection: Choose tech that meets operational goals
β‘οΈ Due Diligence on Providers: Ensure reliability and compatibility
β‘οΈ Resource Allocation: Dedicate resources for managing tech changes
β‘οΈ Committing to these principles enhances technological efficacy
Find out more about how we can support your business in adopting intelligent technology solutions π https://bit.ly/4cCbpiB
"Going through technology change in a business is like renovating a house while you're still living in it. You have to navigate around the dust and debris while trying to maintain daily routines. It's disruptive and uncomfortable, but necessary for that more efficient and updated end result."
- Danni Le Grande, Head of Consulting Services, Finura
Disruptions can be challenging.
However, keeping your eye on the long-term benefits is a great reminder that each disruption is a step toward your future success.
And, before long, your patience and perseverance will have led to more streamlined and advanced operations.
But you don't need to navigate it alone.
Reach out for a discussion to learn more about what we do and how we can help π https://bit.ly/4c0Tsdf
Does your technology cause overwhelm?
Should we stay with what we have?
Should we change to the 'new and better' option?
Are we getting our money's worth?
The best place to start assessing whether you have the right software is to take our quiz to discover your Technology Health Score.
You can then use the results to benchmark your performance with actionable steps for optimisation.
Our Tech Health Survey is:
β
Efficient and easy to use
β
Accessible - it's absolutely free
β
Instant, with immediate analysis and results
Answer questions about your current technology usage to get an overall score highlighting your strengths and areas for improvement. Use the results to identify and benchmark your performance with actionable steps for enhancement.
Ready to transform your tech health? Click the link to get started π https://bit.ly/3KG9KML
We were fortunate to have our Joint-Managing Director, Aron Satchell, speak as part of a panel discussion at the recent Ensombl All Licensee PD day.
Aron was amongst great company on the panel, where they were contributing to the discussion on all things technology selection and implementation in advice businesses.
An issue Aron was able to elaborate on was the common occurrence of advice businesses not embedding their new tech solution well enough. We often find that the business owner didn't engage the team during the selection process, and no one has taken ownership of the software.
"Time and again, solutions get picked, and you go back and talk to that business in 6 and 8 months - nothing's happened. It's fallen over. You've got to assign ownership within the business and really drive hard to implement those solutions," stated Aron.
There are some critical steps to improving your technology roadmap - speak to us if you want to learn more π https://bit.ly/4cwx7op
One recurring issue we see in the industry is the use of email to send sensitive documents βοΈ
Even if you're diligent as a business owner, all it takes is one team member's oversight to put your business at risk.
Our Outsourced CTO Service for IFAs can help you establish a secure and efficient data management system. We assess and enhance various tech areas to ensure your business is operating safely.
Discover more here ππ» https://bit.ly/4c0Tsdf
ποΈ Podcast: AI in Financial Planning ποΈ
We all know how ChatGPT works with creating content and even creative media. But is that the limit for your AI use?
The real benefit of AI in your practice comes from the ability to remove repetitive tasks and allow your team to do more meaningful work.
It can also help ensure your staff have the correct information when they need it and even the right onboarding experience - no more winging it and potentially making mistakes.
Selin Ertac of Tangelo Advice Consulting talks about how AI tools can help by being another resource in your business. You have the ability to capture information and store it for team education and client enquiries, as well as data mining to catch compliance issues.
Listen to Selin and Fraser Jack of The Cyber Collective speak with Finura's Danni Le Grande about staying ethical when using AI in Financial Planning π https://spoti.fi/4cjAq1z
ποΈ Podcast: AI in Financial Planning ποΈ
Do you know where client data gets stored in your AI tools?
With the growth in AI technology, if you're using these tools to enhance your advice document preparation, it's critical to understand how and where your client data is stored.
Why? Because you need to know and document the details to meet the requirements of the Privacy Act.
As Fraser Jack of The Cyber Collective states, "Did you do some homework? Did you document it?"
Listen to Fraser and Selin Ertac from Tangela Advice Consulting speak with Finura's Danni Le Grande about staying ethical when using AI in Financial Planning π https://spoti.fi/4cjAq1z
"On the hunt for AI solutions? Review your existing tech to see what AI features are available already."
- Dipal Khatri
Sometimes, the answer you've been searching for is right in front of youπ‘
With technology progressing at an exponential rate, seemingly advanced technology is now becoming a standard for many software applications. You might be surprised to find AI features are already available in your current tools.
As Dipal and the team often discover when working with new clients, there's no need to reinvent the wheel and purchase the latest shiny software.
ππ» Maximise your resources, save time, and drive innovation with what you already have.
Need some guidance to get your technology roadmap working better for efficiency and growth? Reach out for a discussion π https://bit.ly/3Rr3T1C
Innovative technology no longer allows you to 'wing it' and gain the significant edge in growth and efficiencies it offers.
Active consideration is crucial not only when choosing tech options but also when driving them to achieve the desired outcomes. Your involvement is key to harnessing the full potential of technology.
The brisk walk to keep up has now become a fast jog ππ»ββοΈ
Are you keeping up?
Take our Tech Health Survey to ascertain where you can make improvements ππ» https://bit.ly/3wx07MO
One of the common scenarios we see is business owners thinking their tech solutions are used in a particular way to improve processes and create efficiencies.
Do you know the most common tech we see open on the screens of team members? Microsoft Word.
Involving staff in new technology decisions and implementation can mean ownership and take-up from day one.
Our role is to help you make better technology decisions by not repeating mistakes of the past ππ»
Speak to us to learn more about our solutions π https://bit.ly/3UT4k5B
Our team spends a lot of time with our clients, deep-diving into their tech solutions, processes and teams.
We have the benefit of taking a helicopter view and being witness to a multitude of problems.
"Despite having an extensive arsenal of tech tools and robust processes, many firms struggle to harness their full potential", states Danni Le Grande.
"We often see a mismatch in expectationsβtrying to fit a square peg into a round hole by forcing tech to adapt to our specific needs instead of revisiting our processes to align with technological capabilities."
The tail (your technology) should not be wagging the dog (your business).
So, where should you start?
Begin with our Tech Health Survey ππ» https://bit.ly/3wx07MO
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Level 21, 357 Collins Street
Melbourne, VIC
3000
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