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Empower your store associates with improved communication and collaboration tools and streamline workflow transforming experiences for both your workers and stores. Download our datasheet to discover how.

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Fractured communication can create confusion among store associates leading to inefficiencies in workflow. Consolidating on a single platform with Microsoft Teams makes it easier for store associates to communicate with all areas of the business, improving customer service and productivity.

See how Microsoft Teams helped Greek grocer Alfa Beta transform collaboration among its over 300 stores.

Alfa Beta introduces a fresh way to communicate with stores using the Microsoft Teams platform In the past, store managers received information through emails that they accessed via PC’s in a store office. Accessing the information took managers away from the shop floor, and there was no simple way to confirm with support offices once a task had been completed. Because many Alfa Beta employ...

The landscape for retailers is challenging. Put store associates at the forefront of your business with the right solutions that enhance communication, scheduling, and compliance while also reducing turnover.

Read on to learn how AI is reshaping the future of retail.

How AI is reshaping the retail workforce HR innovation expert Neil Pickering looks at how AI technology is reshaping the retail workforce and paving the way for a brighter future.

Retail workers often lack the proper communication and collaboration tools leading to inefficient processes and increased stress. Empower your store associates to work more efficiently, feel more engaged, and deliver high-caliber customer experiences.

Download the datasheet to learn more.

Teams

Empower the store associate

Retailers can enable their store associates to have the information they need to better serve their customers by simplifying communication with a single platform. Microsoft Teams improves communication among associates, and Tasks in Teams distributes tasks from the corporate level to individual stores streamlining workflows.

Find out how Microsoft Teams helped transform collaboration and efficiency for jeweler Kendra Scott.

Jewelry lifestyle brand Kendra Scott lets teamwork shine with Tasks in Microsoft Teams Kendra Scott’s unique culture is built on three pillars of “Family, Fashion, and Philanthropy,” and it shines when every team member has the tools to work effectively, support their well-being, and deliver great customer service. Today, the company uses task publishing in the Microsoft Tasks a...

By simplifying communication with a single platform, retailers can help their store associates have the time and information they need to better serve their customers. Discover how Microsoft Teams helped transform collaboration for jeweler Kendra Scott.

Streamline workflow

Give your frontline retail workers the tools they need to be more efficient, productive, and collaborative all in one secure environment with . Watch the video to see more.

Retail Day in the Life with Microsoft Teams Microsoft Teams empowers retail workers to be connected, productive, and focused on customers and tasks at hand with shift management, task management, and p...

Protecting the customer data that your store associates work with is a business imperative. Consolidating communication apps on Microsoft Teams reduces the risk of data leaks and enhances compliance with built-in protections.

Check out our infographic to learn more.

Are you confident in your data breach protection?

🌟Tech Spotlight🌟
Sam Wettig, aka - Samwise Gamgee, has taken on the role of Professional Services Manager and will be leading the Project Team!

Sam has been with us for over seven years and excelled as a Project Engineer, consistently delivering high-quality projects on time and within budget. He understands what it takes to succeed in project delivery.

Empower your sales associates with Microsoft Teams’ AI-centric solutions implemented by a . Download our new infographic to see how we can help your store teams improve communication, enhance collaboration, and boost efficiency with Microsoft solutions.

Elevate store operational efficiency

Enable your store associates with the right collaboration tools to make informed decisions so they can provide your customers with the best service.

Discover how 150-year-old Japanese brand Shiseido transformed communication and collaboration for its beauty professionals with Microsoft Teams.

Microsoft 365 F Plan deployed to 9,000 beauty professionals in Shiseido’s company-wide communication transformation using Teams Shiseido is making efforts to transform communication methods for approximately 9,000 beauty professionals throughout the country. With the 150th anniversary of Shiseido’s founding in October 2022, the name Beauty Consultant (BC), who handles customer reception and service at stores in Japan, were...

Automate your way to production efficiency. As a Microsoft partner, we can help you implement AI solutions to support innovation and connect existing solutions into one experience to boost collaboration among your sales associates. Check out this blog to learn more.

Next-generation AI on the frontline with Microsoft Teams | Microsoft 365 Blog Microsoft solutions like Viva and Teams transform your frontline workforce with time-to-value tools built for frontline needs across industries.

When asked about factors that can help relieve their workloads, store associates listed automating repetitive tasks second on their list.

Automate tasks and processes to optimize the operational efficiency of your stores. Microsoft has AI-powered solutions to elevate your workers’ efficiency with automation. Download our infographic to see how.

Elevating store operational efficiency with automation

The average turnover rate in retail is slightly above 60% according to the National Retail Federation. To foster communication, collaboration, and culture, many retailers are investing in new frontline capabilities like Microsoft Teams to increase the loyalty of their store associates and customers.

Empowering retail’s real superheroes: Frontline workers - Microsoft Industry Blogs Like so many of you, I got my first job in a retail store (after babysitting) and like many around the world it was my first introduction to the workplace. Retail always has been and always will be a people business with many employed on retail’s frontline. If ever there was any doubt about the

🌟Tech Spotlight🌟

Aaron Hickey has been elevated to Senior Systems and Security Engineer!

Aaron's role is pivotal in establishing and maintaining security practices while ensuring we adhere to industry standards. Despite his relatively short tenure with us, Aaron has demonstrated exceptional skills and professionalism, making him a valuable part of our team.

With the goal of preserving its people-focused culture, River Island, a 70-year-old British retailer, knew they needed to modernize their communication tools. By embracing Microsoft Teams, the retailer has opened communication with their store associates resulting in a positive impact on customer service.

Read on to learn how River Island went beyond simple communication to boost the efficiency of their customer service.

River Island responds to changing tides in retail with Microsoft Teams For 70 years, River Island has brought trend-led styles to British shoppers, with more than 250 stores in the United Kingdom, Ireland, and around the world today. Despite its remarkable growth and global scale, employees invariably note the close-knit family culture that defines the company. “At R...

How are you engaging with your sales associates? According to Microsoft Work Trend Index, 62% of frontline retail workers say that leadership does not prioritize workplace culture.

We can help you reshape your engagement with your store teams by offering automated solutions and AI-powered communication tools that foster unprecedented connectivity. Download our infographic to see how.

Prioritize your store associates to boost your bottom line

Store associates need tools that enable collaboration across knowledge and store teams. That can’t happen if they have fragmented technology.

Discover how Microsoft helped SSP Group enable its staff to seamlessly communicate and collaborate with colleagues across 35 countries.

SSP Group serves up transformational change with Microsoft SharePoint When I arrived, I inherited a very fragmented architecture. We had 35 different systems in 35 different countries and a lot of those systems were reaching end of life,” explains Mark Smith, Chief Digital & Technology Officer at SSP Group. “We had to face into that technology obsolescence. We...

According to the Microsoft Work Trend Index Special Report, 60% of frontline retail workers are excited about the job opportunities tech creates, yet more than a third say they feel as though they do not have the right tools to do their jobs effectively.

Read on to learn how you can equip your store teams with solutions that improve communication and drive efficiency.

Invest holistically in your retail workforce - Microsoft Industry Blogs Learn about the opportunity for retailers to better equip, develop, and engage the workers most critical to their success and survival.

Store associates play a vital role across some of the most important aspects of your business, including fostering communication and customer loyalty. But 61% of associates say messages from leadership are not making it to the frontline.

Strengthen your frontline retail communication. Download the infographic to learn three ways to connect store associates with the people and tools they need.

Strategies for effective store associate communication

Empower Your Business with Microsoft 365 E5!

Microsoft 365 E5 is the premium tier of Microsoft’s comprehensive suite of productivity and collaboration tools. It includes all the features of Microsoft 365 E3, along with additional advanced security, compliance, and analytics capabilities.

Read our blog for more details!
https://hubs.la/Q02tyT3y0

Microsoft365

In today’s world, where digital connections are as vital as the air we breathe, the security of wireless networks can't be taken lightly. With cyber threats evolving at an alarming pace, protecting sensitive information, and maintaining the integrity of our networks is more crucial than ever...

Read our new blog post written by one of our Techs!
https://hubs.la/Q02tyY110

Check out the RAMAC's disk storage unit, the IBM 350! It was massive, weighing over a ton and requiring forklifts for movement. Even large cargo airplanes were needed for delivery! This beast stored around 5MB of data on fifty 24-inch-diameter disks. With two access arms under servo control, it could effortlessly select disks and recording tracks. However, it took an average of 600ms to find a single record, compared to today's modern hard disk drives with seek times of 5-10ms. IBM was proud to claim that this monster could store as much data as 64,000 punched cards. Mind-blowing! 😲 😲

Wishing everyone a wonderful Easter long weekend! 🐰

This tip is helpful as it eliminates the need to hover over the "X" and click. Sometimes, pranksters will suggest pressing Alt + F4 to solve an issue...be cautious and avoid falling for it unless you intend to close your current task! 😂

🌟 Meet the Tech 🌟

Everyone meet Sam 😀
Sam is a Brisbane based employee from Newcastle who started with alltasksIT in Melbourne 14 years ago!

The first GUI was developed by researchers at Xerox Palo Research Center (parc) in the 1970's and was the start of a succession of computer graphic innovations to GUI's which has led us to where we are today! 🖥️

The Xerox PARC's Alto personal computer, developed in 1973, was the first computer to feature a graphical user interface (GUI) and the desktop metaphor. Though the Alto was not intended for sale, it became a hit among PARC and other Xerox facilities, as well as various universities. The Alto's impact on personal computer design was significant throughout the late 1970s and early 1980s. Notably, its influence can be seen in the Three Rivers PERQ, Apple Lisa and Macintosh, and the initial Sun workstations.

Congratulations to Service Desk Engineer, Nathan! 🌟

By completing the NSE4 and NSE5 FGM courses, Nathan is a Fortinet Certified Professional in Network Security! We celebrate his hard work and perseverance as he continues to enhance his knowledge and expertise in the field.

Keep up the fantastic work, Nathan! 👏

In a world where our every move online leaves a digital trail, protecting our cyber selves is a top priority.

But let's be real, who hasn't resorted to using memory tricks or, gasp 😯, sticky notes to keep track of our passwords? Enter the unsung champions of cybersecurity: password managers.

Learn more about how these lifesavers can keep your online accounts secure:
https://hubs.la/Q02ppqs40

As a sales professional, strategic planning of client and prospect visits is paramount. Maximizing time efficiency, minimizing unnecessary travel, and expanding outreach to potential customers are key objectives. In pursuit of these goals, Power BI emerges as a valuable asset. Offering robust functionalities, Power BI enables the creation and dissemination of interactive reports and dashboards...

Read our for more details:
https://hubs.la/Q02pyRq90