AusNet

We monitor comments on this page 9am to 4pm.

For electricity faults call 13 17 99 (24 hours)
For gas faults call 13 67 07 (24 hours)
Check the latest outage information www.outagetracker.com.au

23/12/2023

Severe weather on its way across Victoria as we head into Christmas, with thunderstorms, strong winds and heavy rain predicted. These conditions can mean a greater chance of trees falling onto powerlines, causing power outages.
Here are some tips to help you be power prepared:
- Fill an esky with ice in to keep your food and drinks cool
- Have battery operated torches and radios in a place easy to access - keep spare batteries handy too
- Charge your battery packs so they're ready to power your mobile phones.
- Make sure you can open your garage or fence manually so you can leave your home if the power goes out.
- If you have an electric water pump, stock up on bottled water
- If your power goes out, check Outage Tracker for latest restoration times: www.outagetracker.com.au
- Report faults and emergencies online www.ausnetservices.com.au/report-fault or on 13 17 99.
- If you're in immediate danger, call 000. For emergency services, call the SES on 13 25 00.
- Never enter floodwaters and assume any fallen or damaged powerlines are live
- See more tips at www.ausnetservices.com.au/powerprepared

Please stay safe this Christmas and share this information with friends and family.

21/12/2023

We’ve been taking a gander at a serious issue affecting birdlife in the Gippsland area.

A concerned Sale resident, who lives in a wetlands area popular with swans, eagles, pelicans and other large birds, reported earlier that birds were becoming injured or dying after flying into our transmission lines.

Our Field Operations team flocked out to investigate and find solutions. They installed bird diverters, reflective discs or tags attached to powerlines at certain intervals. As the sun reflects onto the discs, it draws attention to the lines and helps birds see and avoid them. You can see these bird diverters in action in the short video below.

One of our Senior Lines Engineers also began developing a birdproof overhead line design for our 66kV powerlines. This includes a pole-top arrangement to help protect swans and large birds, bird divertors on phase conductors and eco-friendly crossarm bird spikes.

The concerned resident hasn’t seen any more inured birds since the diverters were installed and has witnessed birds adjusting their flight paths to fly above the powerlines.

This is great news for our feathered friends but also for our customers in the Gippsland area. Not only are the birds being kept safe, reducing bird contact on powerlines also reduces the likelihood of outages!

19/12/2023

Hello and heads up Avonsleigh, Clematis, Clyde North, Cranbourne North, Devon Meadows, Emerald, Kinglake, Lang Lang, Maryknoll, Menzies Creek, Officer, Templestowe, Tonimbuk and Wattle Glen.

Due to the stormy weather across our network last week, our helicopters will now be in your area conducting aerial inspections of the powerlines on Wednesday 20th December.

We carry out these inspections to identify, monitor and repair any wear and tear on powerlines and poles to ensure the electricity supply across our network remains safe and reliable.

Want SMS alerts about upcoming aerial inspections in your area? Make sure your electricity retailer has your mobile number, they’ll pass it onto us so we can start sending you updates.

For more information visit: https://www.ausnetservices.com.au/safety/inspections/aerial-inspections

AusNet Services We monitor comments on this page 9am to 4pm.
For electricity faults call 13 17 99 (24 hours)
For gas

15/12/2023

We've made it easier for our customers to tell us when their power isn't working.

Report a Fault via our easy-to-use online form.

For more tips: https://www.ausnetservices.com.au/electricity/power-prepared?utm_source=facebook&utm_medium=organic&utm_campaign=power-prepared-23

13/12/2023

Severe thunderstorms and lightning has damaged parts of our network, causing significant outages in Wangaratta, Benalla, Seymour, Lang Lang and Officer areas. Helicopter patrols were able to identify the damaged areas and our crews are working to repair and get the power back on and quickly and safely as possible.

If you're a life support customer and haven't already done so, please activate your emergency plan now. Call 1800 818 832 anytime.
Keep checking our Outage Tracker for the latest updates: www.outagetracker.com.au
Read our info on what to do during an outage: www.ausnetservices.com.au/outages

AusNet Services We monitor comments on this page 9am to 4pm.
For electricity faults call 13 17 99 (24 hours)
For gas

12/12/2023

Severe weather is expected tomorrow (Wednesday 13 December) across Seymour, Benalla, Lilydale, South Morang, Beaconsfield, Traralgon, Leongatha, Bairnsdale and Wodonga.

Thunderstorms, damaging winds, heavy rain and hail are predicted. These severe conditions can mean a greater chance of trees falling onto powerlines, causing power outages.

It's time to get power prepared:
- Charge your mobile phone and power banks
- If you have an electric water pump, stock up on bottled water
- If you’re a life support customer, be ready to activate your emergency plan. Call us anytime on 1800 818 832.
- If your power goes out, check Outage Tracker for latest restoration times: www.outagetracker.com.au
- Report faults and emergencies online
www.ausnetservices.com.au/report-fault or on 13 17 99
- If you're in immediate danger, call 000
- For emergency services, call the SES on 13 25 00
- See more tips at www.ausnetservices.com.au/outagetips

Never enter floodwaters and assume any fallen or damaged powerlines are live.

Please stay safe and share this info with friends and family in these areas.

AusNet Services We monitor comments on this page 9am to 4pm.
For electricity faults call 13 17 99 (24 hours)
For gas

12/12/2023

A Total Fire Ban (TFB) day has been declared for the Northern Country tomorrow (Wednesday 13 December).

On TFB days, our bushfire mitigation technology operates on its highest setting to help protect your community. If it detects a fault, it’ll cut power to the area until we’ve patrolled the powerline and made sure it’s safe to turn the power back on.

This may increase the possibility of longer outages. Here are some tips to prepare: https://www.ausnetservices.com.au/electricity/power-prepared

Our leading-edge technology reduces the risk of bushfires caused by fallen or damaged powerlines. Find out more here: www.ausnetservices.com.au/refcl

AusNet Services We monitor comments on this page 9am to 4pm.
For electricity faults call 13 17 99 (24 hours)
For gas

11/12/2023

Hello and heads up Avonsleigh, Benalla, Chiltern, Clematis, Clyde North, Cranbourne North, Dartmouth, Devon Meadows, Earlston, Emerald, Euroa, Goulburn Weir, Kancoona, Kinglake, Lang Lang, Maryknoll, Menzies Creek, Myrtleford, Nagambie, Officer, Rutherglen, Tabilk, Tawonga, Mount Beauty, Templestowe, Tonimbuk, Violet Town, Wahring, Wangaratta, Wattle Glen, Whorouly and Wodonga.

Keep an eye out for our helicopters in your area from Tuesday 12th to Friday 15th December.

Trees brought down powerlines in Merriang South in November and high river flow in the Buffalo River combined with inaccessible terrain have delayed repairs. This has meant some properties have been running on generators for their electricity.

Our aerial crew are now preparing to perform a cable haul to safely pull three new cables across the Buffalo River. This involves attaching a long line to the helicopter, which in turn connects to the new cables and hauls them, one at a time, across the river into position.

Want SMS alerts about upcoming aerial activity in your area? Make sure your electricity retailer has your mobile number, they’ll pass it onto us so we can start sending you updates.

AusNet Services We monitor comments on this page 9am to 4pm.
For electricity faults call 13 17 99 (24 hours)
For gas

30/11/2023

Hello and heads up Arawata, Bairnsdale, Bona Vista, Bruthen, Churchill, Cloverlea, Darnum, Fairbank, Glengarry, Hazelwood North, Jumbunna, Kernot, Korumburra, Krowera, Lakes Entrance, Leongatha, Llowalong, Mirboo North, Morwell, Mount Eccles, Nilma, Outtrim, Tarwin Lower, Toora, Traralgon, Tyers, Warragul, Welshpool, Wild Dog Valley, Wonthaggi, Woodleigh, Yarragon, Yinnar and Yinnar South.

Our helicopters will be in your area conducting aerial inspections of the powerlines from Monday 4th to Friday 8th December.

We carry out these inspections to identify, monitor and repair any wear and tear on powerlines and poles to ensure the electricity supply across our network remains safe and reliable.

Want SMS alerts about upcoming aerial inspections in your area? Make sure your electricity retailer has your mobile number, they’ll pass it onto us so we can start sending you updates.

For more information visit: https://www.ausnetservices.com.au/safety/inspections/aerial-inspections

AusNet Services We monitor comments on this page 9am to 4pm.
For electricity faults call 13 17 99 (24 hours)
For gas

09/11/2023

Hi Mallacoota 👋

We’ll be carrying out essential maintenance works on the Mallacoota Area Grid Storage (MAGS) from Monday 13 November to Sunday 26 November.

From Sunday 19 November, we’ll be completing online testing during the mornings and afternoons. There is a possibility of short power interruptions during these periods. Our crew will be on standby to get your power back on ASAP if this happens.

There will be a short outage in the afternoon on both Wednesday 22 November and Thursday 23 November. You will be notified directly if these outages will affect your property.

For more information visit: https://www.ausnetservices.com.au/mags

Thanks for your patience and understanding as we carry out these important works.

27/10/2023

Hello Violet Town 👋

We’ll be carrying out some works on the Rapid Earth Fault Current Limiter (REFCL) we installed at the Violet Town zone substation.

The work includes installing fuse savers to ensure the REFCL site is fit for purpose and working as it should.

Some customers will experience a power outage on Wednesday 15 November from 8am to 4pm while this work takes place. We’ve directly communicated with these customers so they can prepare.

If you’re a life support customer, please be ready to activate your emergency plan on the day. Call our life support priority line on 1800 818 832 anytime.

Here are some tips to prepare: www.ausnetservices.com.au/outagetips

REFCLS reduce the risk of bushfires caused by fallen powerlines. More info: www.ausnetservices.com.au/refcl

Please share this information with friends and family in the Violet Town area.

19/10/2023

Hello Wonthaggi 👋

We’ll be carrying out some works on the Rapid Earth Fault Current Limiter (REFCL) we installed at the Wonthaggi zone substation.

This is part of final commissioning of the REFCL site to make sure it’s fit for purpose and working as it should.

Testing will occur from Monday 30 October to Saturday 18 November.

In the unlikely chance these works interrupt the power supply, our crew will work to get the power back on ASAP.

If you’re a life support customer, please be ready to activate your emergency plan during the testing period. Call our life support priority line on 1800 818 832 anytime.

Here are some tips to prepare: www.ausnetservices.com.au/outagetips

REFCLS reduce the risk of bushfires caused by fallen powerlines. More info: https://www.ausnetservices.com.au/projects-and-innovation/current-projects/rapid-earth-fault-current-limiter-program/wonthaggi-refcl

Please share this information with friends and family in the Wonthaggi area.

16/10/2023

Hi Eltham 👋

Traffic management is in place on Sherbourne Road today so we can repair a water pipe.

We appreciate and thank you for your patience.

13/10/2023

Hello Airly, Bairnsdale, Banksia Peninsula, Bellbird Creek, Bemm River, Bengworden, Boisdale, Briagolong, Brodribb River, Bushy Park, Cabbage Tree Creek, Cann River, Clifton Creek, Club Terrace, Clydebank, Eagle Point, Fernbank, Forge Creek, Goon Nure, Granite Rock, Hillside (Bairnsdale), Lindenow, Lindenow South, Llowalong, Lucknow, Maffra, Manorina, Meerlieu, Moornapa, Mossiface, Munro, Newlands Arm, Newmerella, Orbost, Paynesville, Perry Bridge, Raymond Island, Sarsfield, Stockdale, Stratford, Tonghi Creek, Valencia Creek, Walpa, Wiseleigh, Woodglen and Wy Yung.

Heads up! Our aerial inspections team have traded their usual helicopters for a fixed-wing aircraft.

From Sunday 15th to Friday 27th October they’ll be in your area conducting an Aerial LiDAR Survey on our Transmission network, as part of our annual vegetation management program.

LiDAR stands for Light Detection and Ranging, and the images we collect will help us find any trees or foliage that is too close to the powerlines. Keeping the easements clear means fewer power outages and reduces the risk of bushfires as we head into Summer.

Want SMS alerts about upcoming aerial inspections in your area? Make sure your electricity retailer has your mobile number, they’ll pass it onto us so we can start sending you updates.

For more information visit: https://www.ausnetservices.com.au/safety/inspections/aerial-inspections

AusNet Services We monitor comments on this page 9am to 4pm.
For electricity faults call 13 17 99 (24 hours)
For gas

06/10/2023

Hello Barjarg, Benalla, Boorhaman, Boorhaman East, Boorolite, Boralma, Boweya, Bowser, Buffalo River, Bungeet, Bungeet West, Byawatha, Chiltern, Docker, Dockers Plains, Eldorado, Gapsted, Glenrowan, Glenrowan West, Greta, Greta South, Greta West, Hansonville, Killawarra, Laceby, Lima South, Londrigan, Lurg, Maindample, Mansfield, Merriang, Merriang South, Merrijig (Mount Buller), Mount Bruno, Moyhu, Myrrhee, Myrtleford, North Wangaratta, Nug Nug, Oxley, Peechelba East, Springhurst, Swanpool, Taminick, Tarrawingee, Thoona, Upper Lurg, Upper Ryans Creek, Wangaratta, Wangaratta South, Winton and Winton North.

Heads up! Our aerial inspections team have traded their usual helicopters for a fixed-wing aircraft.

From Monday 9th to Sunday 15th October they’ll be in your area conducting an Aerial LiDAR Survey on our Transmission network, as part of our annual vegetation management program.

LiDAR stands for Light Detection and Ranging, and the images we collect will help us find any trees or foliage that is too close to the powerlines. Keeping the easements clear means fewer power outages and reduces the risk of bushfires as we head into summer.

Want SMS alerts about upcoming aerial inspections in your area? Make sure your electricity retailer has your mobile number, they’ll pass it onto us so we can start sending you updates.

For more information visit: https://www.ausnetservices.com.au/safety/inspections/aerial-inspections

AusNet Services We monitor comments on this page 9am to 4pm.
For electricity faults call 13 17 99 (24 hours)
For gas

Photos from AusNet Services's post 05/10/2023

Thank you Loch Sport for your patience and resilience while we worked to get your power back on yesterday.

Bushfires damaged 7 power poles on Tuesday morning causing an outage. We were able to supply power to most of the town overnight through generators, while we began restoration efforts.

A big shout out to our trusted delivery partner Downer Group for their quick and collaborative work repairing fire damaged poles in challenging conditions and getting the power flowing to Loch Sport again.

Photos from AusNet Services's post 03/10/2023

Hi again Loch Sport

Our crews were able to safely access the area with the help of local emergency services. Severe weather and fires damaged 7 power poles in Loch Sport this morning, which caused a power outage to around 1900 properties. Please stay safe as the fires are still in progress.

Generators will supply power to most of the town from 10pm tonight until we repair the damaged power poles and reconnect the town back to the network.

We're communicating with residents throughout the restoration process. If you're impacted by the outage but haven't received a SMS from us, make sure your electricity retailer (the company you pay your power bills to) has your correct mobile number. They'll pass it onto us and we can start sending you updates.

Please stay safe and share this with family and friends in the area. Stay away from fallen or damaged powerlines and assume any wires are live.

For more information please go to: https://www.ausnetservices.com.au/outages/storm-response-faq

03/10/2023

Hi Kalkallo 👋,

We’re carrying out some final tests to make sure the Kalkallo REFCL is working perfectly ahead of summer.

Testing will occur from Monday 9 October to Friday 13 October between 8am and 5pm.

In the unlikely chance these works interrupt the power supply, our crew will work to get the power back on ASAP.

If you’re a life support customer, please be ready to activate your emergency plan during the testing period. You can call our life support priority line anytime on 1800 818 832.

Here are some tips to prepare: www.ausnetservices.com.au/outagetips.

Thank you for your patience and understanding as we work to protect our communities from bushfires. Please share this information with friends and family in the Kalkallo area.

REFCLs reduce the risk of bushfires starting from fallen powerlines. More info: www.ausnetservices.com.au/kalkallo-refcl

03/10/2023

Hi Loch Sport

Our crews are working with local emergency services to safely access the area while fires are still active. Once we have safe access, we'll be able to assess the situation and update the estimated time your power is likely to be back on.

If you're in immediate danger, call 000.
For emergency services, call the SES on 13 25 00. Check the Vic Emergency website for latest safety advice: www.emergency.vic.gov.au.

Life support customers, please activate your life support emergency plan. Call us anytime on 1800 818 832.

Keep checking Outage Tracker for latest restoration times: www.outagetracker.com.au

For tips, visit https://www.ausnetservices.com.au/outages/storm-response-faq

Please stay safe and keep away from fallen or damaged powerlines. Assume any wires are live.

Thank you for your patience and understanding as we work as quickly and safely as possible to get your power back on.

03/10/2023

Severe weather is expected for the remainder of this week (3-5 October) across eastern and northern parts of the state including Wodonga, Benalla, Seymour, South Morang, Lilydale, Bairnsdale, Traralgon and surrounding areas.

Damaging winds up to 115km/h, possible flooding and heavy rainfall above 30mm is expected.

These severe conditions can mean a greater chance of trees falling onto powerlines, causing power outages.

It's time to get power prepared:
- Charge your mobile phone and power banks
- If you have an electric water pump, stock up on bottled water
- If you’re a life support customer, be ready to activate your emergency plan. Call us anytime on 1800 818 832.

- If your power goes out, check Outage Tracker for latest restoration times: www.outagetracker.com.au

- Report faults and emergencies online
www.ausnetservices.com.au/report-fault or on 13 17 99
- If you're in immediate danger, call 000
- For emergency services, call the SES on 13 25 00
- See more tips at www.ausnetservices.com.au/outagetips

Please stay safe and share this info with friends and family in these areas.

Never enter floodwaters and assume any fallen or damaged powerlines are live. Please stay safe and share this info with friends and family in the area.

17/09/2023

Hello Eltham 👋

We’re installing underground cables to improve the electricity supply to Metro Trains.

The works will take place between 7pm and 5am every night from Sunday 1 October until mid-November.

The works, which include trenching and rock breaking, will happen overnight in order to reduce traffic impacts. One lane of Sherbourne Road will be closed between the Bolton Road/Bridge Street roundabout and Meruka Drive.

Your power supply may be interrupted during these works. Our crew will be on standby to get your power back on ASAP if this happens.

If you’re a life support customer, please be ready to activate your emergency plan during the work periods. You can call our life support priority line anytime on 1800 818 832.

Here are some tips to prepare: www.ausnetservices.com.au/outagetips

Thank you for your patience and understanding. Please share this information with friends and family in the Eltham area.

AusNet Services We monitor comments on this page 9am to 4pm.
For electricity faults call 13 17 99 (24 hours)
For gas

08/09/2023

Great news! GPG Australia's Ryan Corner and Hawkesdale Windfarm is now connected to our transmission network, after successful energisation of the 500/132 kV RCHD Transformer at Tarrone Terminal Station.

Once complete, the Windfarm will provide enough clean energy to power 141,000 homes. The project has created over 300 local construction jobs in south-west Victoria since August 2022.

We’re proud to support the delivery of more clean energy to the grid with our project partners GPG Australia and Consolidated Power Projects Australia, as we strive towards our net-zero goals.

08/09/2023

Hello and heads up Addington, Amphitheatre, Ballarat, Bendigo, Blampied, Brown Hill, Bulgana, Campbells Bridge, Castlemaine, Concongella, Creswick, Crowlands, Dean, Eganstown, Elmhurst, Ercildoune, Glenlofty, Glenlogie Glenorchy, Greens Creek, Guildford, Horsham, Joel Joel, Joel South, Kangaroo Flat, Learmonth, Lexton, Maldon, Miners Rest, Mollongghip, Mount Lonarch, Newlyn, Newstead, Ravenswood, Riachella, Shepherds Flat, Wal Wal, Waubra, Wendouree and Yandoit.

As part of our yearly inspection program, our helicopters will be in your area conducting aerial inspections of the transmission lines from Monday 11 September to Monday 25 September.

We carry out these yearly inspections to ensure the Ballarat to Bendigo and Ballarat to Horsham transmission lines and easements are in a safe working condition prior to bushfire season. These inspections are not part of the Western Renewables Link project.

If you have registered for SMS or email updates from us, we’ll let you know the day before the inspection happens.

For more information visit: www.ausnetservices.com.au/transmission-lines

AusNet Services We monitor comments on this page 9am to 4pm.
For electricity faults call 13 17 99 (24 hours)
For gas

07/09/2023

Hi Mallacoota 👋

Our crews have been working hard to complete upgrades to Mallacoota Area Grid Storage (MAGS) and implement solutions that increase the system's reliability during outages.

We’re happy to share that MAGS successfully provided backup power to Mallacoota yesterday while our crews disconnected the town from the electricity grid to complete essential bushfire preparation work nearby.

These works involved a lot of careful planning to manage excess solar available in the grid due to yesterday's sunny weather. Find out more on our website: https://bit.ly/mags-update-september

While there’s still some remaining work to ensure MAGS is operating at its full potential, we’d like to say a big thank you for the community's patience over the past few months through ongoing improvement works.

AusNet Services We monitor comments on this page 9am to 4pm.
For electricity faults call 13 17 99 (24 hours)
For gas

07/09/2023

Severe weather is expected tomorrow (Friday 8 September) across Leongatha, Traralgon, Warragul and surrounding areas.

Damaging winds up to 120km/h and heavy rainfall are expected during the day and may continue into Saturday.

These severe conditions can mean a greater chance of trees falling onto powerlines, causing power outages.

It's time to get power prepared:
- Charge your mobile phone and power banks
- If you have an electric water pump, stock up on bottled water
- If you’re a life support customer, be ready to activate your emergency plan. Call us anytime on 1800 818 832.
- If your power goes out, check Outage Tracker for latest restoration times: www.outagetracker.com.au
- Report faults and emergencies online www.ausnetservices.com.au/report-fault or on 13 17 99
- If you're in immediate danger, call 000
- For emergency services, call the SES on 13 25 00
- See more tips at www.ausnetservices.com.au/outagetips

Please stay safe and share this info with friends and family in these areas.

Keep away from fallen powerlines and assume any wires are live.

AusNet Services We monitor comments on this page 9am to 4pm.
For electricity faults call 13 17 99 (24 hours)
For gas

01/09/2023

Hello and heads up Clyde North, Devon Meadows, Diamond Creek, Pakenham South, Panton Hill, Smiths Gully, St Andrews and Wattle Glen.

Our helicopters will be in your area conducting aerial inspections of the powerlines from Monday 4th to Wednesday 6th September.

We carry out these inspections to identify, monitor and repair any wear and tear on powerlines and poles to ensure the electricity supply across our network remains safe and reliable.

Want SMS alerts about upcoming aerial inspections in your area? Make sure your electricity retailer has your mobile number, they’ll pass it onto us so we can start sending you updates.

For more information visit: https://www.ausnetservices.com.au/safety/inspections/aerial-inspections

AusNet Services We monitor comments on this page 9am to 4pm.
For electricity faults call 13 17 99 (24 hours)
For gas

Photos from AusNet Services's post 21/08/2023

On Friday, a faulty underground cable under the Hume Hwy cut power to around 750 customers in Benalla. A big thank you to our dedicated crews and delivery partner Downer Group for working tirelessly to locate the faulty cable, bring in machinery to dig it up, and safely replace it to get the power back on during Saturday evening. 🦺⚡️

We reached out to impacted customers, so they were prepared for the evening and carried out welfare checks on all life support customers to ensure their safety. Thank you, Benalla, for your patience and support. 🙏

18/08/2023

Hello and heads up Foster, Glengarry, Glenmaggie, Kilcunda, Korumburra, Loch, Mirboo, Moe, Nyora, Poowong, Pound Creek, Rosedale, Tarwin Lower, Tinamba, Trafalgar and Yarragon.

Our helicopters will be in your area conducting aerial inspections of the powerlines from Monday 21st to Thursday 24th August.

We carry out these inspections to identify, monitor and repair any wear and tear on powerlines and poles and ensure the electricity supply across our network remains safe and reliable.

Want SMS alerts about upcoming aerial inspections in your area? Make sure your electricity retailer has your mobile number, they’ll pass it onto us so we can start sending you updates.

For more information visit: https://www.ausnetservices.com.au/safety/inspections/aerial-inspections

AusNet Services We monitor comments on this page 9am to 4pm.
For electricity faults call 13 17 99 (24 hours)
For gas

18/08/2023

Want to help shape how we deliver electricity to Victorians? Keen to share your ideas, concerns, or thoughts on electricity distribution? Then we’d love to hear from you!

We are looking for people who live or work within our electricity distribution network to participate in a series of 3-hour workshops between August 2023 and August 2024.

The workshops will be held online or in person in Morwell, Wangaratta and Epping.

For more information visit our Community Hub: https://communityhub.ausnetservices.com.au/edpr-2026-31-customer-workshops

AusNet Services We monitor comments on this page 9am to 4pm.
For electricity faults call 13 17 99 (24 hours)
For gas

11/08/2023

Hello Kalkallo 👋

We’ll be carrying out some works on the Rapid Earth Fault Current Limiter (REFCL) we installed at the Kalkallo zone substation.

Some customers will experience an outage on Thursday 24 August between 8.00am and 5.00pm.

These works include updating some equipment that ensures a safe and reliable site for the public and our teams carrying out maintenance .

If you’re a life support customer, please be ready to activate your emergency plan. You can call our life support priority line anytime on 1800 818 832.

Here are some tips to prepare: www.ausnetservices.com.au/outagetips

REFCLs reduce the risk of bushfires starting from fallen powerlines. More info: www.ausnetservices.com.au/kalkallo-refcl

Thank you for your patience and understanding as we work to protect our communities from bushfires. Please share this information with friends and family in the Kalkallo area.

Kalkallo REFCL Kalkallo REFCL

04/08/2023

Always a pleasure to help Foodbank Victoria spread the love (and fresh food!) where it's needed most in our community. ❤🥦🍊

04/08/2023

Hello and heads up Barnawartha, Beechworth, Bright, Chiltern, Dederang, Eurobin, Glen Creek, Kancoona, Myrtleford, Ovens, Porepunkah, Rosewhite and West Wodonga.

Our helicopters will be in your area conducting aerial inspections of the powerlines from Monday 7th to Thursday 10th August.

We carry out these inspections to identify, monitor and repair any wear and tear on powerlines and poles and ensure the electricity supply across our network remains safe and reliable.

Want SMS alerts about upcoming aerial inspections in your area? Make sure your electricity retailer has your mobile number, they’ll pass it onto us so we can start sending you updates.

For more information visit: https://www.ausnetservices.com.au/safety/inspections/aerial-inspections

AusNet Services We monitor comments on this page 9am to 4pm.
For electricity faults call 13 17 99 (24 hours)
For gas

02/08/2023

Hello Benalla 👋

We’ll be testing the Rapid Earth Fault Current Limiter (REFCL) we installed at the Benalla zone substation. This is part of final commissioning of the REFCL site to make sure it’s fit for purpose and working as it should.

Testing will occur on weekdays from between Monday 14 August to Friday 8 September between 8am and 5pm.

Your power supply may be interrupted during testing. Our crew will be on standby to get your power back on ASAP if this happens.

If you’re a life support customer, please be ready to activate your emergency plan during the testing period. Call our life support priority line on 1800 818 832 anytime.

Here are some tips to prepare: www.ausnetservices.com.au/outagetips

REFCLS reduce the risk of bushfires caused by fallen powerlines. More info: www.ausnetservices.com.au/refcl

Please share this information with friends and family in the Benalla and Strathbogie Shire areas.

Thank you for your patience and understanding as we work to protect our communities from bushfires.

AusNet Services We monitor comments on this page 9am to 4pm.
For electricity faults call 13 17 99 (24 hours)
For gas

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Hi Ringwood 👋Did you know our REFCL system in your area detected almost 50 faults last year - potentially avoiding that ...
Hi Myrtleford 👋Did you know our REFCL system detected over 30 faults in Myrtleford last year – potentially avoiding that...
Hi Bairnsdale 👋Did you know our REFCL system detected over 27 faults in Bairnsdale last year – potentially avoiding that...
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Melbourne, VIC

Other Energy Companies in Melbourne (show all)
Energy Matters Energy Matters
Melbourne

Energy Matters believes in a zero-carbon future. By being an advocate for sustainable, affordable

New Energy Tech Consumer Code New Energy Tech Consumer Code
15/222 Exhibition Street
Melbourne, 3000

With the rise in rooftop solar, battery storage and EV chargers, the way Australians manage their ene

On by EnergyAustralia On by EnergyAustralia
Collins Street
Melbourne, 3000

If you're after a new energy services provider with easier, more modern services, we're on it - reimagining energy services and other innovations that save you time.

Summit Green Energy Summit Green Energy
Melbourne, 3030

SUMMIT GREEN ENERGY works in partnership with TIMETOSAVE PTY LTD.Save money on the installation of energy-efficient products, reduce your energy bill and help the environment by ge...

Glow Green Pty Ltd Glow Green Pty Ltd
21 Paramount Boulevard Derrimut
Melbourne, 3030

Since inception in 2015 as an Accredited Person (AP) under the Victoria Government’s Energy Upgrad

Smart Energy Upgrades Smart Energy Upgrades
Melbourne

The Victorian Energy Upgrades (VEU) and NSW Energy Savings Scheme (ESS) provides financial incentives to install energy efficient refrigerator products and we help you claim those ...

Smart User - Sparkle Smart User - Sparkle
11 Howleys Road, Notting Hill
Melbourne, 3168

*Energy Saving *Working Under the VEU Program *Saving Bill

Allstar Energy Solutions Allstar Energy Solutions
Level 7, 303 Collins Street
Melbourne, 3000

Allstar Energy Solutions is is an Australian owned and operated, one-stop energy cost reduction solution provider.

ASEU - Australian State Energy Upgrades ASEU - Australian State Energy Upgrades
3/36 Merri Concourse Road, Campbellfield
Melbourne, 3061

ASEU got its Accreditation with ESC (Essential Services Commission) in 2019, for conducting Lighting and Shower roses installation under VEU Victorian Energy upgrade program.

Ozee Energy Ozee Energy
Collins Street
Melbourne, 3150

Building & Maintaining The Energy Infrastructures Throughout The World

Smart User Impact Smart User Impact
11 Howleys Road, Notting Hill
Melbourne, 3168

*Energy Saving *Working Under the VEU Program *Saving Bill

Aussie  Pinkgazz Delivery Aussie Pinkgazz Delivery
Melbourne

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