Service NSW Business Bureau

Your go-to for personalised business support. About Service NSW Business Bureau

Welcome to the Service NSW Business Bureau page.

The Service NSW Business Bureau offers free, personalised support and tailored advice for your business. The goal of our page is to engage with you, business owners, and provide an additional channel for your enquiries. This page is managed by the NSW Department of Customer Service. You’ll find us online during business hours (8am – 4pm, Monday to Friday). We’ll do our best to respond to

13/08/2024

All the NSW business ladies, put your hands up!

Do you have a business idea, but don’t know where to start? Get help from a network of business leaders to bring it to life.

Apply for the latest round of the NSW Government supported Tech Ready Women Female Founder Startup Program, an 8-week course where you’ll have access to online workshops, world-class mentors and a community of like-minded female founders.

The NSW Government will also be offering 50 scholarships to reduce the cost of the program. Applications close on Monday 19 August: www.techreadywomen.academy/femalefounderprogram

05/08/2024

Our mobile Business Concierges are on board the Kangaroo Bus, a dedicated Mobile Service Centre, to bring personalised support to businesses in rural and remote NSW.

The team is making their way around the state, stopping at places like Goodooga, Tibooburra, Menindee, Goolgowi and Darlington Point, to help customers with their business needs.

Find a Mobile Service Centre near you at: https://www.service.nsw.gov.au/campaign/mobile-service-centres

01/08/2024

New workplace laws will take effect from 26 August.

Review the changes to see how you may be impacted here: https://www.fairwork.gov.au/about-us/workplace-laws/legislation-changes/closing-loopholes

Fair Work Ombudsman

30/07/2024

Are you a small business owner experiencing financial difficulty? Reach out to the Small Business Debt Helpline for free, independent and confidential guidance and support.

📞 Connect with a financial counsellor from the Small Business Debt Helpline on 1800 413 828 or via live chat at sbdh.org.au to get your business back on track.

23/07/2024

Following the CrowdStrike and Microsoft outages, it’s important to be aware of scams. Act with caution if you receive unsolicited calls, emails or other messages asking you to download a software patch or provide remote access to fix or protect your computer.

For more information about the CrowdStrike software update, visit: https://www.cyber.gov.au/about-us/view-all-content/alerts-and-advisories/widespread-outages-relating-crowdstrike-software-update

18/07/2024

Looking for ways to improve your cash flow and reduce late payments?

We’ve got you covered with 5 tips for getting invoices paid faster: www.service.nsw.gov.au/business/tips-and-insights/tips-for-getting-paid-faster

16/07/2024

Join ID Support NSW for a free webinar with information to help you keep your customers' personal information safe.

In 30 minutes, you’ll learn how to reduce cyber security risks, what to do if a cyber incident occurs and more.

The live session begins at 11am AEST on Friday 19 July.

Book now at www.nsw.gov.au/id-support-nsw/events/keeping-your-customers-personal-information-safe-webinar-3

12/07/2024

Want to learn how to deliver a meaningful Acknowledgement of Country?

TAFE NSW is offering a Microskill course that offers practical tips for delivering an acknowledgement with authenticity, respect and confidence.

Learn online and on-demand in as little as 2 hours. Enrol today at https://store.training.tafensw.edu.au/product/acknowledgement-of-country-microskill/

10/07/2024

Running a small business can be challenging. If you’re experiencing difficulties paying your tax bill in full and on time, support is available.

Find out what options are available to you at https://www.ato.gov.au/businesses-and-organisations/small-business-newsroom/support-available-to-businesses-experiencing-difficulties

09/07/2024

Did you know that small businesses can claim tax deductions for most business expenses? Take this free course from the Australian Taxation Office and master your deductions today.

Learn more at https://smallbusiness.taxsuperandyou.gov.au/claiming-small-business-tax-deductions

04/07/2024

Share your experience as a small business owner in NSW and help us identify ways to better support the small business community! 🗣️

The NSW Small Business Commissioner is reviewing the experiences of small businesses in NSW when new laws, regulations and rules are being developed.

The review closes on Friday 12 July 2024. Learn more and have your say at https://www.nsw.gov.au/have-your-say/regulation-small-business-experience

03/07/2024

We’re bringing free one-on-one business support to rural and remote Aboriginal communities across NSW.
The “Kangaroo Bus”, a dedicated Mobile Service Centre, has started rolling into towns and our Business Concierges are on board to help businesses:

- navigate government regulations and processes
- apply for business licences and permits
- access support to expand locally and overseas.

Business Concierges can also refer you to a Business Connect advisor for free, tailored, independent advice on things like business planning, marketing and cash flow.

Find a location near you at www.service.nsw.gov.au/campaign/mobile-service-centres

01/07/2024
30/06/2024

An important change to the National Minimum Wage and minimum award wages will take effect today. Find out more below.

The new National Minimum Wage and minimum award wages are now available through our Pay Calculator and Pay Guides. We’re updating other website information and resources with the new pay rates, which will be available from 1 July 2024.

The National Minimum Wage will increase to $915.90 per week or $24.10 per hour and all minimum award wages will increase by 3.75%. The new minimum wages will apply from the first full pay period on or after 1 July 2024.

Find out more about the minimum wage increase here: https://www.fairwork.gov.au/about-us/workplace-laws/annual-wage-review/2023-2024-annual-wage-review

24/06/2024

💥 Has your business unlocked the powers of social media?

Organic social can deepen your connection with your customers, while paid social media ads can help you lock in on your target audience and reach new customers.

We sat down with Julien, a Business Connect advisor for some pro social media marketing tips. Read more at https://www.service.nsw.gov.au/business/tips-and-insights/business-social-media

14/06/2024

Did you know that 43% of cyber crime in Australia targets small businesses? 😱
In just one hour, you could boost your team's cyber safety skills to protect your data from scammers and hackers. Enrol in the free online Cyber Wardens program now at https://cyberwardens.com.au/?utm_source=referral&utm_medium=f2f&utm_campaign=cosboa

11/06/2024

Do you need support to create a mentally healthy workplace?

The NSW Government has teamed up with Transitioning Well to provide free workplace mental health coaching. One-on-one sessions with an expert can help make your business a safer and more productive workplace.

Find out more and book a session at https://www.nsw.gov.au/mental-health-at-work/free-training-and-coaching/coaching

07/06/2024

When your small business is facing uncertainty, taking action can feel daunting. Restructuring may be one way to ensure your business's success into the future.
Learn more about small business restructuring: www.service.nsw.gov.au/business/tips-and-insights/small-business-restructuring

31/05/2024

What do business and yoga have in common?

Flexibility is key to success 💪 Learn from experts about how to adapt to change with free City of Sydney Reboot lunchtime webinars, proudly supported by Service NSW Business Connect. Save the dates to your calendar now!

Find out more and register at https://whatson.cityofsydney.nsw.gov.au/programs/reboot

31/05/2024

On this World No To***co Day, it’s important to remember that no smoking means no va**ng.

To keep your business smoke-free, there are a range of resources available for you to display, including this poster. Order for free from NSW Health at www.health.nsw.gov.au/tobacco/Pages/smoke-free-resources.aspx

Did you know that wherever smoking is prohibited, va**ng is too?
Make sure your workers and customers know the rules by displaying 'No Smoking means No Va**ng' posters, free from NSW Health. Order now at www.health.nsw.gov.au/tobacco/Pages/smoke-free-resources.aspx.

30/05/2024

We know business owners don’t have time to waste. 🗑️

Use the NSW Environment Protection Authority Bin Trim app to avoid and reduce waste. Follow the steps to set up a Bin Trim app account, complete a waste assessment and apply for a Bin Trim Equipment Rebate.

Learn more at https://apps.epa.nsw.gov.au/bintrimapp/

27/05/2024

SafeWork NSW has introduced a new strategy for preventing psychological harm in the workplace.

The strategy provides businesses with programs and advice to protect workers’ health and prevent lost participation and productivity.

Learn more about the strategy below:

27/05/2024

Reduce business waste, save money and help the environment with the NSW Environment Protection Authority Bin Trim Equipment Rebate.

Zero Co received a $50,000 rebate on equipment to help put business waste back into the production process.

Learn more about the Bin Trim Equipment Rebate at: www.epa.nsw.gov.au/working-together/grants/business-recycling/bin-trim-rebates-program

21/05/2024

When it comes to unlocking profit, effective cashflow is the key. 🗝️

Anastasia, an independent advisor who works with Business Connect, gives her 4 essential tips to help businesses stay on top of it.

Read the article here: www.service.nsw.gov.au/business/tips-and-insights/cash-flow

20/05/2024

✨ Ready to sprinkle some magic dust on your business strategy?

Join an upcoming City of Sydney Reboot webinar on Tuesday 21 or 28 May, proudly supported by Service NSW Business Connect.

Register today, and learn how to improve your retail experience and foster diversity in the workplace: https://whatson.cityofsydney.nsw.gov.au/programs/reboot

16/05/2024

Looking to expand your business horizon? 🌅
You can get free, independent advice from Business Connect to reach your business potential through marketing, business planning and exploring new markets.
Like Ken from Surveyor Lifeguard Towers, you can speak with an independent advisor with real-life business experience. Find out more at www.service.nsw.gov.au/business/business-connect

08/05/2024

🌸 Looking to sprinkle some extra love by planning a special Mother’s Day promotion for your business?

Like mums say, honesty is the best policy. Keep in mind that you must only display accurate purchase prices and no misleading information to keep your customers happy.

To check that your prices are displayed correctly, visit https://www.accc.gov.au/business/pricing/price-displays

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Click here to claim your Sponsored Listing.

Videos (show all)

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