Sherpa

Congratulations to the Minor-Premiers Sydney Swans! 🏆 We're looking forward to seeing them 'Shake Down the Thunder' in their Qualifying Final this weekend! While they were kicking goals on the field, here's a little reminder of how they were kicking merch goals off the field this year, too. 🏉

Check out how same day delivery helped boost Sydney Swans' merch sales with Sherpa’s flexible fulfilment! 👇

🔗 https://hubs.ly/Q02NL-nQ0

How same day delivery boosted Sydney Swans' Merch Sales What if you could turn a routine sales spike into an extraordinary event?  That's exactly what happened when the Sydney Swans partnered with Sherpa. 

Our smart routing technology simplifies the complex. By continuously optimising routes, we ensure your packages arrive not just on time but in perfect order. It’s seamless, it’s efficient, and it’s designed to keep you ahead.

No code, no goods. Worried about the safety of your deliveries? Upgrade to our Secure Handover Same Day delivery service! Ensure your valuable items reach the right hands with our added layer of protection. 🛡️✨

From your oven, florist, chemist, food and grocery store to your customer’s doorstep. Our driver network is trained and rewarded to deliver the same day reliably, speedily, and handled with care and precision! 🚚 Learn more about Sherpa’s delivery protocols.

Ready to make your warehouse work smarter? The Sherpa Scan & Sort App, your ultimate tool for efficient package sorting and driver pickups to help organise all your same day delivery pick-ups. 🚚✨

In partnership with industry leaders, we've established protocols to guarantee the secure handling and delivery of your medications. Opt for options like age restriction, fragility care, or specific recipient designation to ensure your items are delivered with the utmost care and precision.

We’re so grateful for the amazing mothers who support the Sherpa delivery network, in particular this Mother’s Day weekend, which was one of the busiest events on the the retail calendar. Here’s to you, today and every day!

Cut down the time you spend on customer delivery questions! Give your customers the control they crave and the peace of mind they deserve. Explore the tracking features on the Sherpa platform >>

When is it the right time to scale up on-demand delivery? Listening and aligning with your customers' needs, their willingness to embrace speed at a premium, keeping an eye on the competitive landscape and ensuring your operations can handle the pace — the signals are there. Be sure you’re reviewing and adjusting regularly.

Whenever you're ready to open your doors, our drivers are ready to complete your deliveries as usual. We're here to keep things running smoothly for you today.

Ever wondered how looking backward could actually propel your business forward? Reverse logistics is a full circle of opportunity. 🔄 Refining your processes, not just for efficiency, but as a step towards redefining your customer experience and enhancing sustainability.

Big news for our Sherpa Driver community!

We're thrilled to announce our new partnership with Marsh and RideProtect, bringing exclusive, tailor-made insurance to our dedicated Sherpa Driver Partners. This comprehensive car insurance is designed to meet the unique needs of the gig economy, ensuring both professional and personal coverage.

Learn more about the partnership from Sherpa CEO Ben Nowlan and Marsh Head of Buying Groups & Sharing Economy, Dimitri Hursalas. > https://hubs.ly/Q02tg-ps0

Sherpa partners with Marsh to offer exclusive insurance to gig drivers Sherpa has partnered with Marsh to offer exclusive, comprehensive car insurance tailored for gig economy drivers.

Bringing your inventory closer can transform delivery times from days to just hours. This strategic move can support your Same Day offers, an opportunity to boosts your customer engagement. How are you leveraging the power of strategic proximity to gain that competitive edge?

Delivering joy, one Mum-ent at a time! 🌻 Did you know? During major event days, like Mother's Day, our delivery performance remains near-perfect. Our fleet and technology scale seamlessly alongside your spikes in delivery volume, ensuring your special moments are celebrated right on time.

We hope you're all enjoying an egg-cellent long weekend! 🐰🍫 Sit back, relax, and don't forget that our wonderful llama-bunnies are out on the road ready to deliver your last-minute Easter treats. Hoppy Easter, everyone!

On this St. Patrick’s Day, a huge shout-out to our driver partners who keep the Sherpa network going strong! ☘️ You keep deliveries on the go until 9 PM, even on Sundays. To our customers, may your celebrations be lucky and your deliveries timely. Cheers to everyone who make it all happen.
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We’re honoured to shine a spotlight on Maliha Khan, our Head of Product, this International Women’s Day. As the leader of the Sherpa product journey, she’s been a pivotal figure in the business and a beacon for the progress of women in technology. A wonderful example of the women in our team and beyond who are making significant contributions to our sector.

Feedback from our community drives us to constantly enhance the delivery experience for high-end goods. Retailers are now utilising our cutting edge security and safety measures in their delivery process to enhance the journey from store to customers is an extension of the product’s excellence - secure, safe, and special.✨ How are you setting your standards for high value of goods delivery?

Is it too much to link these two things? Yes, but we did it anyway. Shout out to all the Swifties around the country!

Highlights from the Retail Fulfilment Summit 2024: As Sherpa Delivery comes into our 10th year, CEO Ben Nowlan delivered his insights on the changes and future of on-demand and same day delivery. Here’s a glimpse:

Delivery On Your Customer’s Terms: “It’s not how fast you can get it; it’s about getting it when you want.” This insight is reshaping how we think about customer satisfaction in delivery services.

Data-Driven Decisions: “Go back to the data. What do your customers really want?” Ben’s advice underlines the importance of diving deep into customer data and checkout behaviours to tailor experiences that meet actual needs.

Rethinking Delivery’s Role: “Delivery shouldn’t be an afterthought; it starts with marketing.” Understanding customer cohorts, lifetime value, and conversion metrics from the outset can redefine delivery strategies for the better.

Love knows no wait! 💕 This Valentine's Day, we set records with an astounding volume of flowers whisked away on Feb 14th! 🌹We cherished celebrating the 14th with all our retail customers and driver partners. Swipe to discover Sherpa's most romantic cities of 2024! 💖

As you spread love, we’re here to ensure that every package travels swiftly and securely, filled with care and attention. Here’s to a day filled with seamless deliveries and cherished moments.✨
Happy Valentine’s Day from all of us! 💕🌹

To all you retailers getting ready for the season of love, we hope you’re able to make Cupid’s. Our Sherpa driver network is in place to ensure every love token, big or small, makes its grand entrance on time! 💕🚗

Hey Retailers, are you ready to dazzle your customers this Valentine’s Day? Partner with Sherpa to ensure a seamless same-day delivery of your gifts and capture your customers’ hearts. Whether it’s a bouquet of roses, a box of chocolates, or a sentimental gift, we’re here to make your customers’ Valentine’s Day extra special!

🚚Dive into a world of efficiency with Sherpa’s Bundling feature! Just like finding peace in a busy store, our Bundling service offers a serene solution to your delivery needs.📦✨
⏰Single Pickup Time: One pickup, multiple deliveries - streamlined for your convenience.
📈Bulk Upload Ease: Load your deliveries in a snap with our bulk upload option.
📍Efficient Routing: Our top-notch tech plans the best routes, saving time and energy.

While the nation embraces the public holiday vibes this Friday, we want to assure you that we’ll be keeping the wheels turning with business as usual! Because we understand that urgent deliveries don’t take a day off. Your seamless service is our commitment, even on holidays! 🚗🚚🎉

In the fast-paced world of gig economy delivery, your vehicle becomes your office, and time is of the essence. However, the demanding nature of the job can sometimes lead to one significant concern: driver fatigue. Recognising the importance of staying alert and focused, this blog post explores valuable tips and strategies to help you avoid the pitfalls of exhaustion and maintain peak performance. ✨🚀
http://tinyurl.com/29kj4w89

As we bid farewell to an incredible year, here’s to new beginnings, fresh opportunities, and endless possibilities in the upcoming year! 🎉 🍾Wishing you all a Happy New Year filled with joy, success, and seamless deliveries. Thank you for being part of our journey! Cheers to a year ahead filled with innovation and prosperity! 🎇