Zesh Solutions

Zesh BPO Solutions is a NY-based call center with back offices in Dhaka & the Philippines.

William H. Gates Sr. Fellowship Program: An Invitation to Explore Data and Accelerate New Discoveries 03/05/2023

William H. Gates Sr. Fellowship Program: An Invitation to Explore Data and Accelerate New Discoveries William H. Gates Sr. Fellowship Program: An Invitation to Explore Data and Accelerate New Discoveries

03/05/2023
01/05/2023

Always be a hard-working soul as nothing good comes easy in life…. So make the best of your efforts to achieve your goals….

Happy May Day to all the workers in the world!!! 🀟

25/03/2023

The best way to celebrate Ramadan is with your family and friends…. Wishing you a blessed season of festivities with your loved ones…. May you all are showered with the choicest blessings of Allah…. Wishing you health, happiness, and glory…..
Ramadan Mubarak to you from the Zesh Solutions family.

Why companies outsource BPO companies for their customer service operations – Zesh Solutions 06/03/2023

Why do companies outsource BPO companies to increase customer satisfaction? Read our article

Why companies outsource BPO companies for their customer service operations – Zesh Solutions 24/7 Support, BPO Companies, Business process outsourcing, Call Center, Communication, Cost Savings, Customer Satisfaction, Customer Service, Hidden Costs, Multilingual call support, Outsourcing, Scalability, Specialized Skills, Third-party providersWhy companies outsource BPO companies for their cu...

Zeshsolutions Hiring Process 02/03/2023

Zesh Solutions is looking to expand its business and is seeking individuals or teams with Remote and Fulltime.

The following services are required:

1. Shopify store design and customization
2.Hot product research
3.Amazon account setup and management
4.Amazon SEO
5.Finding hot winning products for Shopify and Amazon dropshipping stores
6. Graphic design services
7. Expertise in Facebook and Google advertising
8. Product Description writer
9.. Any other relevant skills or services are welcome

Interested parties can fill out the provided form. No inbox

Zeshsolutions Hiring Process Please answer all questions carefully. If you don't follow the procedure your proposal will be declined.

26/02/2023

Providing the best live chat service requires attention to several key factors. Here are some tips to help you provide the best live chat service possible:

Be responsive: Respond to customer inquiries quickly and efficiently. Aim to respond to messages within a few seconds or minutes at most. Customers appreciate prompt attention and are more likely to be satisfied with your service if you respond quickly.

Be friendly and professional: Greet customers warmly and professionally, and use a friendly and conversational tone. Be polite, patient, and helpful throughout the interaction, even if the customer is frustrated or upset.

Be knowledgeable: Ensure that your team is well-trained and knowledgeable about your product or service. This will help them to answer customer questions accurately and effectively.

Use canned responses and templates: Use canned responses and templates to help your team respond to customer inquiries quickly and efficiently. This will also ensure that your team provides consistent answers and messaging to customers.

Personalize the conversation: Whenever possible, use the customer's name and refer to their previous conversations to personalize the conversation. This will help customers feel valued and build rapport with your team.

Monitor and improve: Monitor your live chat conversations regularly and identify areas where you can improve. This could include improving response times, adding more information to canned responses, or improving the training of your team.

Continuously optimize: Continuously optimize your live chat service to improve the customer experience. Use feedback from customers to identify areas for improvement, and consider using analytics to track metrics like response times and customer satisfaction.

By following these tips, you can provide the best live chat service possible, which will help you to improve customer satisfaction and build long-term customer loyalty.

13/02/2023

"Exciting news! Please join us in welcoming Shahadat Hossain Chowdhury as the newest member of the Zesh Solutions team as the Business Development Manager! With his expertise and experience, we are confident that he will be a valuable addition to our company. Let's give him a warm welcome and wish him all the best in his new role! "

08/02/2023

About Zesh Solutions:
Zesh Solutions is a leading call center company that provides comprehensive support for clients in various industries, including mortgage outbound sales, tax settlement, and solar act sales. Our team of over 200 highly trained and experienced agents is dedicated to providing excellent customer service and delivering results for our clients.

Job Description:
We are seeking a motivated and driven Outbound Sales Agent to join our team. The ideal candidate will have experience in outbound sales and a passion for delivering results for our clients. As an Outbound Sales

Agent, you will be responsible for:
1.Generating leads and acquiring customers for our mortgage, tax settlement, and solar act sales services.
2.Building relationships with potential customers and providing personalized solutions to meet their needs.
3.Using telemarketing, email marketing, and direct mail campaigns to reach potential customers.
4.Keeping up-to-date with industry developments and utilizing this knowledge to close sales and provide knowledgeable support to customers.
5.Meeting or exceeding sales targets and delivering results for our clients.

Requirements:
1+ years of experience in outbound sales, with a track record of meeting or exceeding sales targets.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Knowledge of the mortgage, tax settlement, and/or solar act sales industries is a plus.
Flexibility to work a flexible schedule, including weekends and evenings.

Salary: 25000-35000 BDT
Location: Dhaka

If you are motivated, results-driven, and passionate about delivering excellent customer service, we would love to hear from you! Please apply to join our team at Zesh Solutions.

To apply https://forms.gle/3VcndY8bFUNa2hSd7

03/02/2023

Job Title: Business Development Manager

Company: Zesh Solutions

About Zesh Solutions:
Zesh Solutions is a full-service digital agency that provides a wide range of services, including customer service, virtual assistance, web development, graphic design, and digital marketing. We are passionate about delivering top-notch services to our clients and helping them achieve their business goals through innovative solutions.

Location: Banasree, Dhaka

Job type: Full time

Job Overview:
We are seeking a highly motivated Business Development Manager to join our growing team. As a Business Development Manager, you will generate new business and build relationships with potential clients. You will also identify new market opportunities, develop business strategies, and execute successful sales campaigns.

Responsibilities:
Identifying new business opportunities and developing sales strategies to increase revenue
Building and maintaining relationships with potential clients
Conducting market research and keeping up-to-date with industry trends
Developing and delivering presentations to potential clients
Negotiating contracts and closing deals
Collaborating with internal teams to ensure successful project delivery

Requirements:
2-5 years of experience in business development
Proven track record of success in closing deals and generating new business
Excellent communication and interpersonal skills
Ability to think strategically and develop creative solutions
Strong negotiation and closing skills
Bachelor's degree in Marketing, Business Administration, or a related field

Salary: Negotiable

To apply, please submit your resume and a cover letter explaining why you would be a good fit for this role. to [email protected]

Zesh Solutions is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Address


Taskin Tower( 2nd Floor) House No/259, Block-B Opposite Of Gp House, Bashundhara R/A
Bhatara
1227

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