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Air Botswana invites suitably qualified, passionate, safety focused and result-oriented individuals to apply for the position of Flight Attendant.

www.airbotswana.co.bw

1. ADMIN ASSISTANT (x1)
2. SALES PERSON (x2)
3. CLEANER (x1)
4. RECIEVING CLERK (x1)
5. CASHIER (x1)

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Service Desk Controller

Qualifications: Degree in IT or any relevant field

Job Details
Office Technique (PTY) Ltd is currently looking for an experienced Service Desk Controller. Office Technique is the market leader in business automation solutions and is the sole authorised dealer of Konica Minolta Multi-Function Printers in Botswana.
Successful applicants must be familiar with customer call handling and logging, organising and planning field technician dispatch supported by effective and clear communication. The successful applicant will be expected to establish and maintain excellent customer contact and call handling standards, and support and communicate with the technical team, thus ensuring customers, both internal and external, receive an outstanding level of service.

The ideal candidate must possess the following skills, experiences and/or abilities:

Key Competencies
• Be an excellent communicator with first class customer handling skills
• Experience of working in a helpdesk preferably IT Based.
• Have a confident and pleasant telephone skills
• Possess strong decision making and prioritization skills
• Be committed, self-driven and a team player
• Have well developed IT skills particularly Microsoft packages i.e. Word and Excel.
• Knowledge of SAP / BPO / SAGE ERP systems would be advantageous

Responsibilities
• Allocate service calls to field technicians and ensure that all KPI's and SLA's are adhered to and achieved
• Monitor service calls and ensure they are closed within the expected time frames.
• Remotely monitor assets and log calls where necessary
• Place order for parts on behalf of the technicians and ensure replacements are done as necessary.
• Ensuring that all Health and Safety and Environmental procedures are followed at all times
• Provide excellent customer service and support at all times making follow-up on all calls and updating the customers as necessary.

If you are an experienced Service Desk Controller, please send your CV (ONLY) detailing your experience and academic qualifications to [email protected]

Only shortlisted applicants will be requested to submit their educational certificates for verification.

https://www.facebook.com/KonicaMinoltaBW/

Konica Minolta Botswana Konica Minolta Botswana provides innovative solutions that make 'The Connected Office' a reality.

Job opportunities

Job Opportunities

CV AND APPLICATION TIPS

• When writing someone a your referee please make sure that you have talked to them and they are willing to testify and speak good about you.Also keep in contact with those people.

•Dont just write a letter or cv by yourself and think that it is good, give it to someone you trust to look at it and get their opinion.

• Always tailor your letter in such a way that it will get the recruiter's attention, avoid redundancy as your cv is there to speak for you.

• If you're applying for your dream job go any extra mile by printing a coloured resume as well as other documents and maybe using a much thicker A4 paper than the one we're used to, that may give you a psychological advantage in the recruiter's mind and you might get interview for your dream job.

•When ever you're applying put some effort into arranging your documents and think of yourself as a recruiter, would you hire yourself if you were a recruiter that is:
"Would I hire myself or someone if they submitted their documents in such a way?

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Continuous personal development is key, acquire as much unique skill as possible to the extent that you'll be on demand and not easily replaceable.

GOOD MORNING....... We're still on Cv tips

📌TAKE NOTE OF THE FOLLOWING:

A CV reviewer takes approximately 30 to 50 seconds to view your CV and it has to get his/ her attention if it does not then you have less than 50% chance of being called for an interview.

Just like an advert it has to grab your attention from the word go!!! Then you are likely to purchase that product or be interested in knowing more about it.

Contact us for a CV revamp, interview training and other human resources related issues..

Good day Gaborone,

JCI Gaborone will be hosting a training on the 3rd July... let us invite our friends and family to come benefit from this opportunity of a lifetime. The skills acquired from this training will be of use in our everyday life. The link will be shared with those who paid for the training...

Lets grow together and make a difference in the society...

Every morning while you preparing for work take a moment and look at yourself on that mirror and say,' I am unstoppable, nothing can stop me", do not just say it, BELIEVE IT!-Bame Mothei (Managing Director Staffwise).

We offer All Human Resources Services
from consultation,
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Review and implementation company policies etc,
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contact us on 74347263 or mail [email protected]

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Dear Employee,

Take advantage of your HR, they are there to serve you. Communicate some more, ask questions, seek counselling and support. Your Human Resources should never be your enemy!

Sincerely,

Human Resources

Dear Client,

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Strive for continious growth and improvement of your Skills and Knowledge.
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