Nutrition Plus Community Health Market

Store hours have been expanded to allow for greater flexibility to customers:

Beginning Friday, June 12th - Monday-Friday 10:00 a.m. - 6:00 p.m.

Below you will find our updated recommendations and actions to promote a safe shopping experience at Nutrition Plus:

· Screening reminder at entrance: If you are sick or required to self-isolate, please stay home

· Wear a face mask or face covering while in store - as recommended

· Keep a safe social distance of 2 meters from others

· Use hand sanitizer provided at store entrance

· Avoid handling products not being purchased to minimize contact

· Team health is monitored daily prior to beginning work

· Frequent handwashing is required

· Plexiglas is present at all cash lanes

· Contactless payment accepted through Visa, Mastercard & Debit only

· Cleaning routine is established and maintained throughout the store

· High frequency areas are cleaned with greater frequency

· Personal shopping bags must remain at home to limit contact

· Email Orders with Curbside pickup offered Monday-Friday

Team Nutrition Plus is very grateful for your continued support of our Community Health Market.

Jason, Kim & Team Nutrition Plus

A RE-OPENING MESSAGE TO OUR COMMUNITY - MAY 26, 2020

We are pleased to be able to announce, effective Monday, June 1st, Nutrition Plus will once again be re-open for in-store shopping. We have worked tirelessly to ensure our core values of Health & Community, the cornerstones of our Market, are represented within our re-opening plan. Over the past ten weeks, we strived to minimize risk and protect our team and customers who have shown us unfaltering support. Now with the past ten weeks behind us but not forgotten, we prepare to re-open our store to the people that lift us up and make us proud to be TEAM NP every day. When we re-open on Monday June 1st you will notice some changes around our store. A compilation of best practices observed by our family over the past few months and implemented within Our Family Health Market staying true to our name while rigorously promoting health & Safety. Below are some of the areas where you will see prominent change:

In-Store Shopping Hours: We will be open to the public for in-store shopping at 12:00-6:00 pm Monday-Friday at this time. Our morning hours will be busy working for you to meet with our team, ensure cleanliness & accomplish baseline sanitization, maintain stock levels, and completion of daily curbside orders in a timely manner for pickup. We are regularly monitoring our decisions regarding hours of operation to ensure we are able to balance the health & safety of our team and within the stark reality of this new normal within retail environments.

Enhanced Communication: Our team meets daily at the beginning of every shift to prepare for the day ahead with the most up to date news & information pertinent to our operations. This ranges from customer service, best practices, community developments, health & safety as well as allowing a daily check-in with our team. We are also working regularly to communicate with our customers through email, Facebook, Instagram, and in-person when the opportunity presents.

Enhanced Cleaning Protocols: Our team meeting is followed by a team-wide cleaning shift to prepare the store for our customers. Workspace cleaning protocols have been implemented to promote regular attention to high use areas throughout the workday to support a sanitized workplace. Regular handwashing with soap and water is in place for all team members with easy access in multiple areas throughout the store.

Team Health: We have implemented a team health screening tool to ensure we are assessing the health of our team on a daily basis. We unequivocally support the health & wellness of our team and work to support the decisions being made by our team regarding their health at this time. We are continuously working to maintain a high level of personal health within our team including a daily check-in to promote clear and fluid communication with our organization.

Improved In-store Signage: To allow for a guided shopping experience promoting social distancing within our store including directional markers, social distancing cues, and reminders to promote safety among customers.

Enhanced Screening on Entry: Each customer will be greeted personally and screened prior to entry to store to ensure they are free of COVID 19 symptoms and have not been in contact with someone who is COVID 19 positive or traveled outside of Canada in the past 14 days. Once screened, we will ask each customer to use a cart to monitor access to ensure an acceptable level of customers is in the store at any given time. Customers are asked to plan ahead to allocate one family member to shop at any given time in support of our capacity policy.

Personal Protective Experience at NP: as of June 1st both our team and our customers will be required to wear a mask or face covering for shopping at Nutrition Plus. If a customer does not have a face covering for entry our curbside service is available for their convenience. All customers entering Nutrition Plus will also be provided hand sanitizer and required to use prior to entry. A Plexiglas barrier has been installed for the safety of the front cash experience for both our team and customers.

Returns & Exchanges: Returns for purchased between March 22 & June 1 will be honoured until June 30. All returned products will be subject to quarantine for 72 hours upon arrival at Nutrition Plus prior to re-stocking. Any purchases made June 1 onward, the regular return policy would apply.

Personal Shopping Bags: At this time we are asking all personal shopping bags to remain at home. We are working to offer you other options in-store.

Ongoing Curbside Service Offering: We have created and are working to maintain an opportunity for customers to pre-order via email and pick up at their convenience.

We look forward to seeing you back at Nutrition Plus. Please know, we are working in the best interests of a safe shopping experience for our team and customers. Team Nutrition Plus is very grateful for your continued support of our Community Health Market.

For now, be well, stay safe & take good care,

Jason, Kim & Team Nutrition Plus

A GREETING FROM NUTRITION PLUS! - MAY 26, 2020

Welcome to Nutrition Plus Community+Health+Market, we are Downtown Barrie’s local, family-owned natural health shopping experience.

Nutrition Plus is proud to have contributed to healthy living in our community for over 40 years. What sets us apart is the preventative role we play. Through our team of Holistic Health Consultants & Natural Grocers, we provide our customers with the tools they can use to live healthier. People who arrive at Nutrition Plus already have a vested interest in their health. It‘s all about positive change.

We strive to ensure our customer experience at Nutrition Plus provides a wide range of health products, excellent knowledge and expertise available through our team of natural health consultants. We offer an extensive selection of natural supplements, vitamins, herbs, health and beauty products as well as a full line of groceries and produce with an emphasis on natural, organic and gluten-free living. Nutrition Plus also offers an extensive lineup of healthy living products for our community focusing on natural health for the entire family.

Nutrition Plus is a community-oriented, independent family-owned business and is proudly located at 42 Maple Avenue in Downtown Barrie, Ontario.