TopLeft

We're Proud to Announce that TopLeft has achieved SOC 2 Type Certification, a testament to our commitment to data security and confidentiality.

This certification validates our diligent security practices, and our dedication to protecting your valuable information.

Hey MSPs and Clients! 👋

TopLeft Founder and CEO Wim Kerkhoff will be attending IT Nation Connect in Orlando, Florida this coming November 6th to 8th!

If you're planning to be there, let's connect! Let's grab a meal and chat about your goals. DM Wim or email him to schedule a meeting.

See you in Orlando!

We constantly speak with Project Managers who are in a difficult position, as their clients want to know when their projects start and end, technicians need guidance on priorities, and their bosses always want answers. However, project managers are often busy trying to figure out all the reports, so they don't have time to make things better or plan ahead.

Join us on October 24th at 4 PM Pacific Time for The Secrets of Project Flow webinar with Agile expert Steve Psaradellis. With over 30 years of IT and project management experience, Steve will reveal how he sped up project timelines and eliminated roadblocks—without extra hires or overtime. 💡

Key Takeaways:

🚀 How Steve completed projects 50% faster and the strategies behind it.
💼 Tips to manage team workloads and prevent delays.
❓ Live Q&A to answer your project management questions.

Don't miss out—register now! https://hubs.la/Q02S-7Q30

📣 Attention MSPs! 📣

Join us on October 24th at 4 PM Pacific Time for our webinar, The Secrets of Project Flow, featuring Steve Psaradellis, an Agile expert with over 30 years of IT and project management experience. Steve is the CEO of TEBA, an MSP in Australia, and a long-time TopLeft user.

Steve will share his proven process to speed up project timelines, manage team workloads, and prevent unplanned project changes. He'll also showcase real-world examples, including how he completed projects 50% faster without needing extra hires or overtime. This has become a huge competitive advantage for his team!

This is your chance to learn from a pro and ask questions live! Don't miss out on this opportunity to improve your project delivery.

🗓️ Save the Date and Register Now: https://hubs.la/Q02S-dGM0

The Secrets of Project Flow: Why Multi-tasking is killing your projects In this webinar imparts the effective strategies to reduce bottlenecks, project delivery, and overall workflow for MSPs of all sizes.

Hey there, MSP Project Managers! Do you feel like you're stuck in a never-ending loop of juggling tasks, answering client questions about project timelines, and chasing down status updates?

📈 Managing projects can be tough, but with the right approach, efficiency can significantly improve.

💡 Join Steve Psaradellis on October 24th for a free webinar where he'll share how he increased project throughput by 50% without hiring more staff or working overtime.

✨ BIG PROMISE: In this free webinar, Steve will share how to streamline project flow and maximize results, with bonus content for larger MSPs and an interactive Q&A to pick his brain!

👉 Sign up here: https://hubs.la/Q02S-yzh0

Learn how effective task prioritization and effective resource management can help you streamline ticket flow, eliminate bottlenecks, and improve response times on your service delivery team.

Join Judi Baker as she walks through her process of transforming service delivery using TopLeft, sharing real-world prioritization techniques for triaging tickets, reducing bottlenecks and prioritizing tasks. Discover how these strategies can significantly improve your service delivery performance.

📅 Date: Oct 8, 2024 01:00 PM Pacific Time (US and Canada)

🔗 Register now: https://hubs.la/Q02RTW_80

Delivering More and Faster: Best Practices for Efficient Service Delivery Registration Page Learn the practical strategies for addressing chaos and streamlining workflows to optimize service delivery, plus the helpful insights and concepts from the Phoenix Project.

🚨 ONE WEEK until our exclusive webinar with Judi Baker: Service Desk Best Practices🚨

Join us on Oct 8, 2024, at 1:00 PM PST to learn how Judi Baker transformed her service delivery process by prioritizing tasks, streamline ticket flow, and eliminate bottlenecks. She’ll walk you through how TopLeft helped her manage ticket flow from triage to emergencies, prioritize tickets effectively, and use key metrics to optimize operations for smoother workflows and faster response times. Whether you're struggling with chaotic scheduling or bottlenecks, this session is packed with actionable strategies you won’t want to miss!

🔗 Secure your spot today: https://hubs.la/Q02RTDjy0

Few days left!
Join us at ScaleCon2024, October 1-5, to see how TopLeft can transform your MSP! 🎉 Stop by our booth for live demos, and exclusive swag! 🎁

Don't miss networking and dinner 🍻 with Wim and Mohammad.

📅 October 1-5
📍 The Line at Las Vegas

Appalachian Network Services boosts efficiency & SLA adherence by 90% with TopLeft! Their Engineering Manager, Chase Effler, shares how TopLeft:

1) Increasing time tracking from 35 to 75% utilization!
2) Switch from reprimanding to uplifting MSP technicians
3) Achieving Over 90% SLA: Time Tracking Success Tips
4) Getting projects done faster, prioritizing better
5) Chase improved tech utilization from 30% to 75%

Watch the full testimonial here and discover how TopLeft can improve your IT support:

Chase Effler Testimonial | Appalachian Network Services Inc. Summary:Chase Effler from Appalachian Network Services shares how Top Left improved their ticket management, boosting SLA adherence from 60% to over 90% thro...

Running Agile projects in a Waterfall tool doesn’t have to be a struggle. Watch this video from Enterprise Agile Coach Melvyn Bulkes to learn key strategies for managing projects efficiently and delivering on time.

What you’ll learn in the video:

* Combining Agile & Waterfall mindsets
* Effective stakeholder collaboration
* Maximizing value and profitability with budgeting and contracts
* Boosting MSP efficiency with top project management tools
* Optimizing project flow with metrics
* Expert industry advice

🔗 Watch the Video: https://hubs.la/Q02QVtzX0
🔗 Reserve Your Spot: https://hubs.la/Q02QVJS60

📅 Course starts October 2, 2024

TopLeft Agile Certification Course 2024 | Join Now TopLeft Agile Certification Course, a 2-day workshop on Agile, is now open for registration. MSP owners, project managers, & service managers can take advantage of this workshop.

⏳ A week left MSPs! ⏳

Join TopLeft in Las Vegas, October 1-5 to see how we can revolutionize your MSP's operations! Stop by TopLeft Booth at The Linq for live demos, grab some exclusive swag, and enter our raffle! 🎉💸

Don’t miss our free dinner with Wim and Mohammad to chat about how to chat on all things MSP (Wim is an MSP owner), leadership, hiring, Agile, Kanban....

TopLeft integrates seamlessly with ConnectWise, Autotask, and HaloPSA to help you take back control of your work and get work done faster!

See you there!

Streamline your MSP operations and boost technician efficiency with TopLeft.

Tired of juggling multiple tools and struggling with inefficient scheduling? Te'nyl Simpson from Morgan Birgé shares how TopLeft has helped her team by providing a centralized platform for scheduling, dispatching, and tracking technician work.

Key benefits highlighted by Te'nyl:

Enhanced visibility and control: Easily visualize your team's workload, identify bottlenecks, and allocate resources effectively.
Improved technician productivity: Empower techs to focus on high-priority tasks and seamlessly transition between tickets, maximizing their time utilization.
Streamlined communication and collaboration: Centralize communication and ensure everyone is on the same page, reducing miscommunication and delays.
Faster response times: Address urgent issues promptly and provide exceptional service to your clients.

Ready to take your MSP to the next level? Learn how TopLeft can help you streamline your operations and improve technician efficiency. Watch Te'nyl's full testimonial here: https://hubs.la/Q02QKr070

Te'neyl Simpson Testimonial | Morgan Birgé SummaryMorgan Birgé improved efficiency and ticket management by implementing Top Left, leading to better utilization and faster response times for customers...

📣 Calling all ConnectWise, Autotask, and HaloPSA users! 📣

🚀 Join Us at ScaleCon 2024! 🚀
TopLeft is heading to Las Vegas for the MSP growth event of the year, ScaleCon2024, from October 1-5, 2024! Stop by our booth for live demos, grab some exclusive swag, and enter our raffle for a chance to win big! 💰🎉

We're also hosting a dinner with Wim and Mohammad 🍽️ – a perfect chance to network, relax, and enjoy great food.

📍 Find us at Booth – don’t miss out on insights, giveaways, and exciting opportunities!

Are you ready to level up your Agile knowledge? 💪
Our Agile Certification Course is more than just project management; it's a pathway to becoming a more effective leader.

🎓 Learn how to:
📌 Build high-performing teams
📌 Foster a culture of innovation
📌 Deliver exceptional results

Enroll today! Early bird discount of $300 (OFF) is now available for registration until September 15.

Register now and Join us on October 2nd! 👉[Link to registration: https://hubs.la/Q02N9sg-0

TopLeft Agile Certification Course 2024 | Join Now TopLeft Agile Certification Course, a 2-day workshop on Agile, is now open for registration. MSP owners, project managers, & service managers can take advantage of this workshop.

Looking to double your company’s efficiency and service delivery? Discover how Kanban can help you achieve that in our FREE webinar (the DISPATCH ELIMINATOR) on September 12, featuring industry expert Te'neyl Simpson. Don’t miss this opportunity to learn proven strategies that can transform your workflow and drive real results for your business.

Register here

The Dispatch Eliminator Workshop Know the real culprits of your under-productivity with this 5 Time Thieves webinar with Wim Kerkhoff

Tired of costly rework and misalignment in your projects? 💸❌

Agile and Waterfall methodologies can be a tricky combination, but with the right guidance, you can achieve incredible results.

Our Agile Certification Course, led by industry expert Melvyn Bulkes, will teach you how to effectively integrate these approaches and save your organization thousands.

Don't miss out! ⏰ Early bird discount of $300 (off) awaits for registrations until September 15. Join us on October 2nd [Link to registration: https://hubs.la/Q02MQSsT0]

🚀 On September 24th, join us for an exclusive TopLeft Webinar: Product Updates + Introducing the Accelerator Program featuring Wim Kerkhoff, Founder & CEO with 20 years of experience, and Matt Fox, VP of Product. In just 1.5 hours, you'll get the latest product updates and a deep dive into our new Accelerator Program designed to supercharge your MSP's efficiency.

👥 Who should attend? Active clients, past users, and anyone looking to stay ahead with the latest TopLeft updates and strategies.

Don’t miss out—register today to explore the latest TopLeft updates and discover how our Accelerator Program can help you fully leverage these tools, streamline your operations, and achieve lasting efficiency improvements!

Register here 👉 https://hubs.la/Q02MS8xC0

FREE “Dispatch Eliminiator” Training: Discover how top MSPs are using kanban to reduce admin work, empower technicians, and increase service delivery capacity to streamline operations and achieve better results. Join us on September 12th for a hands-on webinar with Te'neyl Simpson of Morgan Brioge to learn how Kanban can transform your workflow and start delivering results right away.

Register Now: https://hubs.la/Q02MMRRP0

Want to transform your projects from chaos to clarity? 🌪️➡️✅

Our Agile Certification Course is designed to equip you with the skills to streamline your workflows and boost your team's efficiency.

Key benefits:
• Time-saving: Reduce project timelines by up to 50%.
• Expert guidance: Learn from seasoned Agile coach Melvyn Bulkes.
• Flexible learning: Just 1.5 hours per week.

There’s more! Sign up now until Sept 15 and you’ll an early bird discount of $300-off your seat.

Join us on October 2nd! 📅 [Link to registration: https://hubs.la/Q02MvCjn0]

Learning how identifying and eliminating the Five Time Thieves can help you make informed decisions for your MSP that lead to increased productivity and flow for your team.

Don't miss this opportunity to take back control of your time and reduce neglected work.


REGISTER NOW🖱️https://hubs.la/Q02LHzyD0

TopLeft's 5 Time Thieves Webinar Know the real culprits of your under-productivity with this 5 Time Thieves webinar with Wim Kerkhoff

🚨 Attention MSPs! 🚨

Discover actionable tips on how to expose the five elusive time thieves that are silently draining your MSP’s productivity.

Register Here: 👉 https://hubs.la/Q02LHzF60

On August 26, we’re diving into the five sneaky time thieves that are stealing your productivity—and we’ll show you exactly how to fight back. Stop letting invisible work and time thieves derail your focus—take control with strategies that will make an immediate impact. Get all the details and have your burning questions answered here: https://hubs.la/Q02LGBPF0

TopLeft will have a FREE webinar with the one and only, Manuel Palachuk, on Wednesday, August 14th! Join us at 10:00 AM PST / 1:00 PM EST for an exclusive session packed with firehose of strategies that will help you and your team Get to the Next Level.

Space is limited, so register now!
https://hubs.la/Q02GV9KK0

MSPs, complacency is the enemy of growth! This new blog from TopLeft dives into why immediate action is crucial for optimizing your operations. Don't wait! Take control and streamline your business today!

Why immediate action is the key to optimizing MSP operations Every day, your MSP faces a myriad of tasks and challenges that require actions in a short span of time. The cost of waiting—whether in lost efficiency, missed opportunities, or team frustration—can often outweigh the perceived benefits of delaying action. Why put it off if there’s an opportun...

We're thrilled to announce a FREE webinar with the one and only, Manuel Palachuk, on Wednesday, August 14th! Join us at 10:00 AM PST / 1:00 PM EST tap into a firehose of strategies that will help you and your team Get to the Next Level (the title of one of his books).

After several years, I am excited to bring back the one, the only, Manuel Palachuk for a joint webinar! Along with his brother Karl, he’s been around for a very long time in the MSP industry, first working actively in MSPs and later providing coaching, mentorship and leadership to many others. You may have heard him provide a keynote at a conference in the past. Not only is he packed with knowledge and wisdom on MSP Operations, Agile, and Culture, but his energy is infectious. Hearing him always gets me fired up to execute more, and I know it will do the same for you!

Register here: https://hubs.la/Q02GV79B0