Guestlogix

Guestlogix is a Travel Commerce company whose platform enables airlines to significantly increase a For more information visit www.guestlogix.com

Founded in 2002, the Guestlogix market leading solutions have enabled travel operators to become highly successful retailers. For over 19 years, the world’s leading airlines have relied on the Guestlogix payments and analytics solutions to help grow ancillary revenue while enhancing their passenger’s experience. The head office is located in Toronto, Canada with skilled teams in China, the USA and UK who service over 60 customers from across the globe.

Timeline photos 05/06/2021

We're so excited for Air Malta as they introduce mobile ordering and contactless fulfillment to their passengers! ✈️ We have had a busy year already as airlines choose our Travel Commerce Platform as a part of their recovery plan...
https://bit.ly/3vFi85s

You can now pre-order items from our onboard menu before your flight!

We are very happy and excited to announce that we are launching a pre-order service! With this, customers will have the option to order Meals and Boutique products when booking their flight ticket, and up to 48 hours prior to their flight!

This will not only give customers an opportunity to order Meals and Boutique products before their flight but also offers them a wider choice of options!

https://airmalta-web.guestlogix.io/concierge/discover

New Feature: Extending Contactless Travel to the Cabin 12/07/2020

We've extended contactless travel to the cabin! Read about our new platform feature below...

https://www.guestlogix.com/blog/new-feature-extending-contactless-travel-to-the-cabin

New Feature: Extending Contactless Travel to the Cabin Guestlogix Travel Commerce platform’s new in-flight retail feature addresses passenger and crew safety in-flight while increasing customer satisfaction and revenue.

Meeting the new realities of travel with new features that address traveler confidence. 11/25/2020

In case you missed it, check out our blog post on our features that help airlines meet the requirements of travel’s new realities with Covid-19..

https://lnkd.in/dqi7zip

Meeting the new realities of travel with new features that address traveler confidence. New features helps airlines meet new realities of COVID-19 with optimized products & information to address new passenger anxieties, questions and needs.

5 Tips for Hiring in a DevOps Culture 10/25/2019

Hiring tech talent for a DevOps workplace environment takes a keen eye. Here are our top do’s and don’t when it comes to interviewing new job applicants.
http://bit.ly/2Pir4vN

5 Tips for Hiring in a DevOps Culture The do’s and don’t of finding the perfect fit for technology hires in a DevOps workplace environment. Here’s what we suggest are the keys.

On the Map: Salam Al Yahya - Software Engineer 10/18/2019

We go in-depth with our contest winner, Salam Al Yahya to discover what he plans to do on his $20,000 Dream Adventure. And also, what he hopes to achieve in his new position.


http://bit.ly/2oSrPkl

On the Map: Salam Al Yahya - Software Engineer Meet the winner of our Dream Job, Dream Adventure Contest and find out where he plans to go on his $20,000, all-expenses-paid adventure.

Q4 Pancake Kick-off 10/16/2019

Getting set for Q4 with some gourmet pancakes, made in-house by our resident tech and batter experts.

Milesone party at Watson's 10/16/2019

Our team enjoying our company's latest and greatest achievement. We would tell you what we achieved - but then we'd have to hire you!

Townhall 2019 10/16/2019

As part of our yearly town hall get-together, our team takes various tours around the city to get the feel of how our platform can uncover unique and amazing experiences.

5 Reasons Why Airlines Need to Be Mobile First 10/11/2019

Digital natives love travel apps! And today’s traveler is more mobile-savvy than ever. In our latest post, we examine what it means for an airline to be mobile first in their strategy.
http://bit.ly/2B5u3iE

5 Reasons Why Airlines Need to Be Mobile First Airlines with a mobile first approach will appeal to digital travelers in a big way. Find out what passengers expect from their airline.

Dream Job, Dream Adventure Contest Winner Announced! 10/08/2019

EXTRA EXTRA!! One lucky winner has been chosen. Meet our newest team member and winner of the Dream Job, Dream Adventure Contest. Where would you travel if you could pick anywhere in the world?
http://bit.ly/35bUJwd

Dream Job, Dream Adventure Contest Winner Announced! Announcing the winner of our Dream Job, Dream Adventure Contest. Meet the lucky new dream team member and see where their dreams will take them.

Window Shopping: Exploring the Value of Travel Retail Therapy 10/07/2019

More than mere distraction, window-shopping gives airlines a way to interact with their passengers. Here’s how to capture more revenue by turning journey “dreaming” into journey purchasing.

http://bit.ly/2npDfeJ

Window Shopping: Exploring the Value of Travel Retail Therapy Travel retail tactics are generally overlooked during the dream phase of the journey. Here’s how to capture those dreamers and that revenue.

Why Travel Personalization is Half a Solution Without Content 09/27/2019

Your BlA travel personalization platform is only half of a solution. You also need a ton of bookable content to serve up to your passengers. In this post we discuss how airlines can tap into the gigantic travel and tourism market.
http://bit.ly/2nRz0bP

Why Travel Personalization is Half a Solution Without Content Travel personalization is nothing without high demand, bookable travel content and offers. Here’s how to tap into the huge ancillary market.

Airlines in the Era of Experiential Travel 09/20/2019

Experiential travel is beginning to dominate the market for global tourism. In this post we look at how an airline can take advantage of the unique preferences of the ‘new traveler’ and delight their customers, beyond the flight alone.
http://bit.ly/2Ih0IG7

Airlines in the Era of Experiential Travel Experiential travel is becoming more important than ever. Airlines need to pay attention to the new business they can leverage.

On the Map: Brian - Engineering Operations Manager 09/13/2019

We put Brian, Engineering Operations Manager, “on the map” in this instalment of our employee spotlight series. Check out what life at Guestlogix is like for him and what he looks for in other gCrew members.
http://bit.ly/3007N82

On the Map: Brian - Engineering Operations Manager Careers at Guestlogix help you make an impact! In our latest post, we put our Engineering Operations Manager “on the map.”

Why Airlines Should Embrace Travel Personalization 09/06/2019

Can airlines do travel personalization successfully? Let’s go beyond the buzzword and examine what airlines can do drive ancillary revenues and claim a larger piece of the travel and tourism market.
http://bit.ly/2UB3KKs

Why Airlines Should Embrace Travel Personalization Learn what travel personalization really means for airlines looking to increase their ancillary revenues and dominate in the tourism market.

On the Map: Mariak - Quality Assurance (Co-op) 09/05/2019

Read our latest employee profile to see how our co-ops are being challenged and rewarded at Guestlogix. Mariak in Quality Assurance has just returned to his program, but he leaves behind an amazing story and point of view.

http://bit.ly/32tD9Sb

On the Map: Mariak - Quality Assurance (Co-op) Why does Guestlogix use an agile approach? Read our latest On the Map and hear from our co-op why it enables team success.

Calling all job seekers: win a $20,000 dream adventure! 09/03/2019

Hey job seekers! Here's your chance to win big. Apply for an open position and get a chance to win an Adventure of a Lifetime. Good luck!

Calling all job seekers: win a $20,000 dream adventure! One lucky applicant will get their dream job at Guestlogix - and also a $20,000 trip to anywhere in the world. Here’s how to win.

Q&A with our SVP of Delivery, Sean Doran 08/23/2019

If you didn’t know, Guestlogix is a pretty unique place for developers to work. In this post, we sit down for a Q&A with Senior Vice President of Delivery, Sean Doran to discuss team structures, our company culture, and what kind of team member will make the greatest impact to our growth.
http://bit.ly/2TVP3Bj

Q&A with our SVP of Delivery, Sean Doran In this post, we sit down with SVP of Delivery, Sean Doran to talk about what makes Guestlogix a unique environment for developers.

Ancillary Revenue 2.0: Who Will Own the Future of Travel Retail? 08/01/2019

If airlines are only selling ancillaries during the booking path, they're only getting a fraction of the reward. There’s gold before, during, and after the cabin. Read more about what we see as the future of ancillary revenue and airline retail.
http://bit.ly/2yrLPvr

Ancillary Revenue 2.0: Who Will Own the Future of Travel Retail? Ancillary revenue generation enters the modern era. Here’s what airlines need to know about the future of selling travel products.

On the Map: Saurabh - Data Engineer 07/30/2019

We put Saurabh, our Data Engineer, “on the map” in this instalment of our employee spotlight series. Check out what life at Guestlogix is like for him and what it takes to be part of the data team.
http://bit.ly/315s8G4

On the Map: Saurabh - Data Engineer Careers at Guestlogix help you make an impact! In our latest post, we put our Data Engineer “on the map.”

Can You Sell Travel Experiences to Non-travelers? 07/25/2019

According to Google, travelers are searching out travel activities and in both origin and destination cities. So is it crazy to think that airlines can tap into this enormous opportunity? Follow the stats and see for yourself.
http://bit.ly/2M9KKjX

Can You Sell Travel Experiences to Non-travelers? If airlines aren’t tapping into the huge travel experience market, they’re missing out. Here’s how to use travel data to delight passengers.

Will Your Passenger App Survive the Dreaded Delete Button? 07/25/2019

What can you do to prevent your airline’s passenger app from being deleted in the first 90 days? Our latest post explores the best practices for gaining buy in on your passenger app to successfully enable strategies.
http://bit.ly/2ymDBEV

Will Your Passenger App Survive the Dreaded Delete Button? Travel personalization drives revenue and your passenger app is vital for delivering it. Here are some tips for keeping it from being deleted.

On the Map: Hank - Development Manager 07/25/2019

We put Hank, Development Manager, “on the map” in this instalment of our employee spotlight series. Check out what life at Guestlogix is like for him and what it takes to be part of the development team.
http://bit.ly/2ycqbek

On the Map: Hank - Development Manager Careers at Guestlogix help you make an impact! In our latest post, we put our Development Manager “on the map.”

The True Meaning of That Viral Hawaiian Video 07/24/2019

The True Meaning of That Viral Hawaiian Video - Travel personalization is really at the heart of this viral Hawaiian vacation video. At least, that’s our theory. Prove us wrong.
http://bit.ly/2JQ4Yh6

The True Meaning of That Viral Hawaiian Video Travel personalization is really at the heart of this viral Hawaiian vacation video. At least, that’s our theory. Prove us wrong.

On the Map: Sarah - Director of Acquisition and Growth 07/23/2019

We put Sarah, Director of Acquisition and Growth “on the map” in this installment of our employee corner. Check out what life at Guestlogix is really all about.
http://bit.ly/2y0xGFh

On the Map: Sarah - Director of Acquisition and Growth Careers at Guestlogix can take you places! Check out our latest “on the map” with our Director of Acquisition and Growth.

On the Map: Dominic - Software Developer (Co-op) 07/22/2019

We put our co-op student Dominic “on the map” in this installment of our employee spotlight series. Check out what life at Guestlogix is like for him and how this experience is preparing him for his long-term career plans.
http://bit.ly/2JLCoxn

On the Map: Dominic - Software Developer (Co-op) Guestlogix is a great place to begin your career path! In our latest post, we put our amazing co-op student “on the map”.

On the Map: Omar - Mobile Developer 07/19/2019

We put Omar, one of our Mobile Developers, “on the map” in this installment of our employee spotlight series. Check out what life at Guestlogix is like for him and what it takes to be part of the mobile development team.
http://bit.ly/2MabgtB

On the Map: Omar - Mobile Developer Careers at Guestlogix help you make an impact! In our latest post, we put one of our Mobile Developers “on the map.”

Using Your Airline's App to Promote Loyalty 07/18/2019

How can airline's build loyalty? By providing mobile travel technology that they'll actually love. In this post we examine the features that an airline's app needs to have to keep passengers delighted.
http://bit.ly/2xR3qwf

Using Your Airline's App to Promote Loyalty How can an airline create brand loyalty through their mobile travel technology? In this post we examine the future of mobile in travel retail.

On the Map: Justin - Product Manager 07/17/2019

We put Justin, Guestlogix Product Manager “on the map” in this installment of our employee spotlight series. Check out what life at Guestlogix is like for him and what he has in store for our mobile SDK.

http://bit.ly/2YWL0q1

On the Map: Justin - Product Manager We put Justin, Guestlogix Product Manager “on the map” in this installment of our employee spotlight series.

Let’s go to the Ax: The gCrew Throws Heavy Metal 07/12/2019

The gCrew Tosses Heavy Metal - Day - We recently took our team to Bad Axes, here in Toronto to blow off some steam. Not surprisingly, our developers scored the highest.
http://bit.ly/2l5V6Wy

Let’s go to the Ax: The gCrew Throws Heavy Metal We recently took our team to Bad Axes, here in Toronto to blow off some steam. Not surprisingly, our developers scored the highest.

How to Delight Your Passengers By Distracting Them 07/11/2019

Here are ways that airlines can improve the passenger experience, while also driving travel retail products and services using technology. It's not magic, but it does rely on distraction.
http://bit.ly/30DqsDx

How to Delight Your Passengers By Distracting Them Here are ways that airlines can improve the passenger experience, while also driving travel retail products and services using technology.

WomenHack in Toronto Delivers Great Talent 07/09/2019

Thanks to for connecting us with some great talent and helping us to fill out our dream team. Check out our latest post for more information the positions we’re looking to fill.
http://bit.ly/32lvpT9

WomenHack in Toronto Delivers Great Talent As part of our ongoing push to attract and hire new talent to our dream team, we attended WomenHack in Toronto. Find out what we’re looking for in our latest post.

How to Increase Ancillary Revenue by Consumerizing Data 07/04/2019

Our latest post looks at consumerizing travel data and driving ancillary revenue. And more so, why it’s mission critical for airlines to build loyalty with their passengers now, rather than later. Hint: big tech companies are going after the travel retail market.
http://bit.ly/2Nu9m9h

How to Increase Ancillary Revenue by Consumerizing Data We look at consumerizing travel data and driving ancillary revenue. It’s mission critical for airlines to get ahead of the competition. Here's why.

Why Should Airlines Think Like Retailers? 06/28/2019

Why Should Airlines Think Like Retailers?
http://bit.ly/2XCvcv0

Why Should Airlines Think Like Retailers? Travel retail is a huge business that airlines shouldn’t ignore. But it’s more than just having an e-commerce site. Read the full story.

Timeline photos 06/24/2019

Working at Guestlogix is pretty easy when you get to test out some travel retail products. Here's a post that shows how our latest field test went, and gives you a little insight into why working at Guestlogix is the best thing ever. Come join the dream team at http://bit.ly/2IEVLaM

http://bit.ly/2IGtTmK

Timeline photos 04/05/2019

What’s a destination without activities? Learn how your airline can drive revenue through activity offers beyond the booking path. Meet with Guestlogix’s Director of Acquisition & Growth Sarah Bouzebiba at the Ancillary Merchandising Conference in London to find out how http://bit.ly/2FRjxyO

04/03/2019

Want to present your customers with surprise and delight moments AFTER they’ve booked their flight? Let’s meet at the Ancillary Merchandising Conference in London to discuss how Guestlogix can help your airline do that. http://bit.ly/2WGVY14

Contact Us | Guestlogix Are you looking for answers regarding Guestlogix or ancillary revenue? Reach out and contact any of the Guestlogix offices to get started.

Meet the Guestlogix Team at Ancillary Merchandising Conference | London - April 9-11, 2019 04/02/2019

What if your airline could suggest the perfect trip itinerary to your customers? Personalizing pre-trip travel offers will be just one of the topics we’ll be discussing at the Ancillary Merchandising Conference in London on April 9-11. If you’ll be in there, let’s set up a time to talk http://bit.ly/2FSrxjb

Meet the Guestlogix Team at Ancillary Merchandising Conference | London - April 9-11, 2019 Meet with the Guestlogix team at the Ancillary Merchandising Conference in London on April 9-11, and find out you can drive ancillary revenue at every stage of the customer journey by leveraging technology, personalization and better retailing approaches.

Timeline photos 02/27/2019

Is your airline looking to increase revenue and improve the customer experience? Then look for Jae Oh at the 2019 Aviation Festival Asia in Singapore today. Jae will be walking the floors talking about how Guestlogix can help you drive new ancillary revenues AND offer customers a positive, seamless experience.

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That's a wrap on #APEXEXPO ,the home to our official pre-release of the new airline commerce platform. Next stop, Barcel...
Thanks for having us, Ryanair!

Address


30 St Clair Avenue West
Toronto, ON
M5V2H1

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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