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LVMH Says No to "Purchasing" - Eliminating Parallel Trading Channels (Purchasing) in the Travel Retail/Duty-free Sector
On January 26th, local time, the global luxury goods giant LVMH Group announced its 2022 financial report data. The data shows that in 2022, LVMH Group's annual sales reached 79.2 billion euros and its operating profit reached 21.1 billion euros, up 23% year-on-year. Despite the influence of geopolitical and economic situation, record achievements were made in 2022.
All business groups have achieved significant organic revenue growth and increased global market share;
Fashion and leather goods business group has made outstanding performance, especially reaching a record level, with organic income increasing by 20%;
Business in Europe, Japan and the United States registered strong growth;
Louis Vuitton's revenue exceeded 20 billion euros for the first time;
The perfume business achieved strong growth, and Dior's Sauvage led again in 2022;
All watch and jewelry brands, especially Tiffany, Bulgari and TAG Heuer, maintain the momentum of continuous innovation;
Sephora sales rebounded significantly and continued to lead in the field of beauty product distribution;
Operating free cash flow exceeds 10 billion euros.
Thanks to the strong demand of local consumers and the recovery of international travel, sales in Europe and the United States have risen sharply. Japanese sales also achieved strong growth, but due to the influence of the pandemic in China, the overall sales performance in Asia was stable.
Wine and spirits business: revenue and income reached a record level
The wine and spirits business achieved a year-on-year growth of 19%, organic growth of 11%, and operating profit increased by 16%, both of which were record-breaking. Driven by the increasing supply pressure caused by continuous demand, champagne sales increased by 6%. The growth momentum in Europe, Japan and emerging markets is particularly strong.
Moët Hennessy benefited from its value creation strategy, and the price increase policy offset the impact of the pandemic in China and the disruption of logistics in the United States at the beginning of the year. Hennessy also strengthened its global portfolio of quality wines by acquiring ——Joseph Phelps Vineyard, one of the most famous wine estates in Napa Valley, California.
Fashion and leather goods business: LV, Dior, Celine, Fendi, Loro Piana, Loewe and Marc Jacobs performed well
The sales of fashion and leather goods business increased by 25% year-on-year, organically increased by 20%, and the operating profit increased by 22%. Many brands performed well.
Louis Vuitton brand revenue exceeded 20 billion euros for the first time; Dior maintained significant growth in all product lines; Celine achieved record sales growth, and brands such as Loewe, Fendi, Loro Piana and Marc Jacobs also performed very well in 2022.
Perfume and cosmetics business: perfume grows strongly.
The perfume and cosmetics business achieved a year-on-year growth of 17% and an organic growth of 10%. Due to the influence of selective distribution policy, operating profit decreased slightly.
Dior has performed very well, and its global leading position has been strengthened. Sauvage perfume has helped it become the world's leading perfume, and the sales of iconic women's perfumes Miss Dior and J'adore continue to grow. Guerlain, driven by the achievements of Abeille Royale skincare products, Aqua Allegoria series and L'Art et la Matière perfume, maintained its sales growth. Givenchy benefited from the strong performance of its perfume to keep growing. Thanks to the expansion of distribution network and the success of new products, Fenty Beauty's revenue has doubled.
Watch and jewelry business: rapid growth
The watch and jewelry business grew rapidly, with revenue increasing by 18% and operating profit increasing by 20%.
Tiffany's performance has set a record, the income of high-end jewelry has doubled, and the brand's new Lock bracelet series and other iconic series launched in North America have achieved great success. Bulgari achieved strong growth in sales, especially in Europe, Japan and the United States. Its iconic Serpenti series, high-end jewelry and high-end watchmaking series are its main growth drivers. Octo Finissimo Ultra watch broke a new record of thin size.
In the field of watchmaking, TAG Heuer has introduced innovative products such as Carrera Plasma, which is an avant-garde combination of watchmaking and laboratory cultivation of diamonds.
Selected retail department: Sephora performed well.
In 2022, the revenue of selected retail business increased by 26% year-on-year, and the operating profit increased by 48%.
With the strong rebound of store activities, Sephora has achieved record performance in revenue and profitability. The growth momentum in North America, Europe, the Middle East and most Southeast Asian countries is strong. DFS was affected by the pandemic in China in 2022, and the revenue of the flagship stores in Hongkong and Macau were affected by the suspension of domestic tourism.
Bernard Arnault, Chairman and CEO of LVMH Group, said in the performance conference call that although the situation of DFS has proved to be challenging, there is still potential for recovery after China relaxed its restrictions.
Full of confidence in 2023
Although the geopolitical and economic environment is still full of uncertainties, January started well, and LVMH Group is full of confidence in continuing to maintain its growth in 2022.
Bernard Arnault said, "China has begun to show signs of recovery. In Macao, the changes are very great. The store is full of passengers and consumption is recovering strongly. "
However, Bernard Arnault also said that China's recovery is still in the "early stage" and there is no guarantee that this accelerated recovery trend will continue.
"The China market started very strongly this year. If the trend of China's opening up this year can continue, then 2023 will be an excellent year, and we will be able to continue to seize the market and increase market share. The Group is full of confidence in the China market," Bernard Arnault said.
Bernard Arnault predicted that tourists from China will not return to China until at least the second half of this year.
"Refuse to keep the brand attractive through purchasing"
Bernard Arnault said in the performance conference call that he rejected and opposed the so-called "parallel export", and some of his peers bought products from foreign markets and then sold them at a discount price in China. Many colleagues adopted this sales channel because of revenue, and made huge revenue in this way during the epidemic, but we avoided this situation.
When referring to the purchasing market, Jean-Jacques Guiony, chief financial officer of LVMH, said, "We decided to cancel the parallel channels in global tourism retail, which was a costly decision because it reduced profitability. But this is the right decision and will keep our brand attractive. "
Against the backdrop of the industry's highly anticipated success of TFWA 2022, TFWA recently planned and announced its schedule of live online conferences and offline events throughout 2023.
The first offline event to kick off the year is the TFWA Asia Pacific Exhibition & Conference, which will return to the Marina Bay Sands Convention and Exhibition Centre in Singapore from 7 to 11 May.
The Regional Duty Free Conference, organised by TFWA on behalf of ASUTIL South American Duty Free Association, will return offline for the first time in five years. The live event will take place on 7 and 8 June at the Hilton Hotel in Puerto Madero, Buenos Aires, Argentina.
The end of the year will be the TFWA World Exhibition & Conference, the global event for duty free and travel retail, which last year saw more than 6,000 professional visitors gather in Cannes and this year will take place from 1 to 5 October.
The full year event will provide a platform for industry leaders to share market insights and bring duty free and travel retail professionals together for learning, networking and partnership building opportunities.
In addition to these business exhibitions, TFWA365 will also host webinars throughout the year. The first session of the year will be held on 9 February and will focus on what to expect from the travel outlook in the first half of 2023.
More details on these events will be announced soon.
Sales at major duty-free shops picked up significantly during the New Year's Day holiday, helped by a marked increase in the flow of visitors to Hainan and a series of promotional activities launched during the "Hainan Duty Free New Year's Eve Carnival Season".
In order to help the province's tourism consumption continue to rebound, GDF Duty Free City (hereinafter referred to as "GDF Duty Free City") launched a series of heavyweight promotional activities during the "Hainan Duty Free New Year's Eve Season". The sales amount of GDF Duty Free City increased by 77% compared to the New Year's Day holiday in 2022, further enhancing the recovery of the duty-free consumer business on the outlying islands.
As one of the important operating entities of Hainan's duty-free business, GDF Duty Free City has always made "introducing new brands, promoting new products and synchronising new launches" an important grasp in operating the duty-free business on the outlying islands. As of the end of December 2022, GDF Duty Free City was operating more than 600 brands with a business area of nearly 40,000 square metres.
Online and offline resonance
The main focus is on "first launch, first show, first exhibition, first shop".
It is understood that, from the strong presence of brands such as Panhaligon, Paradigm and Christie Louboutin, to the "overseas synchronization" of the first-line star products of Hermes, Gucci, Leporene, Helena, Estee Lauder and Lancôme, GDF Duty Free City has provided new choices of duty-free consumption for the majority of tourists over the past year, while also strongly In addition, GDF Duty Free City has also taken over the responsibility for the development of Hainan's duty-free market.
In addition, GDF Duty Free City signed a strategic cooperation agreement with French fashion designer brand Karl Lagerfeld to further expand the effect of "first launch, first show, first exhibition, first shop" and create a differentiated duty free development path by taking advantage of the spillover effect of the Consumer Expo. As a result, GDF Duty Free City was ranked among the "Top 100 Businesses in Hainan Province in 2022", and selected as one of the "Top 100 Enterprises in Hainan Province in 2022" and "Top 50 Service Enterprises in Hainan Province in 2022 ".
In order to meet the shopping needs of the majority of tourists in the context of regular epidemic prevention and control, GDF Duty Free City has taken the initiative to set up new online retail shopping channels such as Jitterbug live streaming with goods, which, combined with the existing "member shopping" platform, has not only achieved contactless shopping but also solved the problems of many consumers who were unable to buy duty-free goods in shops due to work travel and other reasons.
By the end of December 2022, the transaction amount of GDF Jitterbug member shopping had exceeded RMB 200 million, and the total number of live-streaming sessions had exceeded 1 billion times, with nearly 200,000 fans, and the live-streaming sessions had also been ranked among the top 10 global shopping top shops on the Jitterbug platform on related topics for many times. In addition, the number of GDF Duty Free City members has reached nearly 1.5 million, an increase of over 311% year-on-year.
Tapping into the potential of "travel retail + themed IP"
Creating an immersive shopping space
In 2022, GDF Duty Free City launched "First Anniversary Store Celebration", "520 Favourites Day - GDF Love Zebra Crossing", "GDF x COTY Fragrance Traveler Limited Time Store" "Thanksgiving Gift Pack for Medical Care in Qiong" "Meet GDF & National Day Duty Free Shopping Season" "2022 World Cup in GDF: Guess the Winner, Win a Free Gift " and other themed IP activities, accompanied by related marketing activities, to bring consumers a diversified and distinctive duty-free shopping experience.
In addition, GDF Duty Free City has also joined hands with brands such as Gucci, Armani, Tom Ford, Clarins, Key to the Skin, Kegel, Zumalonia and Gopet to open offline flash shops and launch shop exploration and punching activities in GDF Duty Free City, combining brand culture with GDF Duty Free City scenes through various ways such as game interaction, product experience and offline theme courses, allowing the majority of visitors to not only achieve immersive roaming and The brand culture is combined with the GDF Duty Free City scene through a variety of ways, including interactive games, product experiences and offline themed courses.
At the same time, GDF Duty Free City offers customized services such as member salons, private spas, brand tasting sessions and occasional afternoon tea & treatment services, allowing consumers to enjoy a different service experience while also setting a benchmark for high-end shopping in Hainan's travel retail, helping to build Hainan's international tourism consumption centre.
Hong Kong will soon resume customs clearance with the Mainland, with 48-hour proof of entry on nuclear acid test, and the travel and retail industry will soon blossom again in Hong Kong, where an average of 50 million mainland visitors enter Hong Kong every year.
On 5 January, the Hong Kong and Macao Affairs Office of the State Council published on its official website the Notice on Measures to Optimise the Movement of People between the Mainland and Hong Kong and Macao, the main contents of which include
entry of persons arriving from Hong Kong on the basis of a negative 48-hour nucleic acid test result
No longer implementing full nucleic acid test for persons entering from Hong Kong; persons with abnormal health declarations or symptoms such as fever will be subject to antigen testing by Customs.
Resumption of transit/transit services into the Mainland at Hong Kong and Macau international airports.
Resume the processing of endorsements for mainland residents travelling to Hong Kong for tourism and business.
Resumption of passenger transport between the Mainland and Hong Kong and Macao at land crossings and water crossings in a gradual and orderly manner.
Resume in an orderly manner Mainland residents' travel to Hong Kong and Macau.
Following the Central Government's announcement of major adjustments to the rules on inbound and outbound epidemic prevention with effect from 8 January 2023, the Hong Kong and Macao Affairs Office of the State Council issued a document clarifying the detailed description of customs clearance with the Mainland, which has aroused a high degree of concern in the industry. Hong Kong, which has been closed for nearly three years due to the epidemic, will finally have customs clearance with the Mainland, and Hong Kong's tourism industry, which is highly dependent on Mainland tourists, will see a rapid recovery.
Japanese beauty company KOSÉ has launched the new DECORTÉ Liposome Advanced Repair Cream in worldwide travel retail.
The line is the latest expression in the Liposome Advanced Repair series. The Liposome Advanced Repair Cream works on the epidermis while sleeping, resets and updates skin subjected to daytime skin damage and stress. It alleviates skin problems, leaving skin “reborn” the next morning, and prevents the acceleration of aging symptoms.
The company said it awakens and activates cell repair functions, ensuring users wake up to “vibrantly radiant, glossy skin”.
In related news, DECORTÉ launched the Purple Ribbon Project and Liposome Advanced Purple Ribbon Set on 1 November, including in travel retail. The limited edition comprises a trial size (20-day supply) of the new Liposome Advanced Repair Cream, and a 75ml bottle of the Liposome Advanced Repair Serum.
The Purple Ribbon Project seeks to work towards a society free of violence against women. In particular it supports the ‘Movement for the Elimination of All Forms of Violence Against Women’ from the Japanese Cabinet Office.
The company has launched a fund in partnership with the NPO All Japan Women’s Shelter Network to donate a portion of sales, supporting the operations and activities of the women’s shelters.
The ‘DECORTÉ Purple Light-up 2022’ was held in Miyash*ta Park, Shibuya, Tokyo on 12 November, calling for the eradication of all forms of violence against women. The park was decorated with the purple ribbon that is the symbol of the movement. The colour purple symbolises the liposomes and is in line with the theme of the movement.
On the same day, more than 300 locations in Japan, including the Tokyo Metropolitan Government Building and Skytree, were lit up in purple.
Duty Zero by cdf strikes the right notes to celebrate fifth anniversary
Duty Zero by cdf, the wines, spirits, to***co and gourmet food retailer at Hong Kong International Airport, is celebrating its fifth anniversary with an innovative campaign themed Barley & Beats.
The Hong Kong International Airport (HKIA) flagship store and the retailer’s downtown stores are showcasing more than 50 rare spirits and wines from all over the world. These include Brora Triptych single malt Scotch whisky (just 300 bottles worldwide) and the so-called ‘King of Japanese whisky’ Yamazaki 55 Years Old, valued at more than HK$6 million (US$770,000).
And the ‘Beats’ reference? Simple. Duty Zero by cdf has set up an interactive music zone airside at HKIA to “break the boundaries” of wine & spirits tasting. The electronic drums, inspired by wooden wine barrels, are used to interpret the sensory journey of Duty Zero by cdf’s Meta-Sensations.
Duty Zero by cdf said the campaign is in keeping with its mission to constantly innovate for the betterment of the travel retail industry. It hopes the new interactive zone, fine wine tasting events, promotions and member services will help revitalise the travel retail sector and contribute towards the full recovery of Hong Kong, hit hard for so long by the pandemic.
Taking Meta-Sensations as its brand concept, Duty Zero by cdf provides customers with a multi-sensory experience of sight, hearing and touch through the Barley & Beats celebration.
From now until 5 January, passengers can enjoy a cool drumming experience and a limited wine tour in Terminal 1’s East Hall South on Level 6.
Departing passengers can answer an ‘alcoholic personality’ psychological test, and Duty Zero by cdf will analyse and recommend the wines and spirits most suitable for the individual consumer’s life attitude.
Shoppers will receive three Duty Zero by cdf coupons, which can be used at the airport or online stores with a (HK$100/US$12.85) deduction upon spending HK$1,000/US$128.50) or at any of the retailer’s downtown locations (the new Central Ice House Street or Russell Street concept store in Causeway Bay and the Tung Chung shop – all HK$120/US$15.40).
Ten light boxes display extremely rare spirits, including Yamazaki 55 Years Old, which was recently sold at an auction price of HK$6.2 million (US$797,000); the Louis XIII Time Collection: City of Lights – 1900; Glenfiddich 50 Year Old single malt Scotch whisky; as well as rare items from renowned distilleries Brora and Port Ellen.
Duty Zero by cdf has also published a ‘5th Anniversary Rare and Exquisite’ e-booklet, which features a collection of international fine spirits for customers to browse (https://5years.dutyzero.com.hk)
Drumming up customer
As a central part of the campaign, Duty Zero has installed electronic drums made of wooden barrels designed to showcase terroir characteristics. The concept uses music to stimulate consumers’ taste buds, linking sound with fine wines and spirits.
Travellers can beat the electronic drums according to the music they choose. The ten light boxes displaying the rare liquors then synchronise with the music.
“Travellers can show their music talents and bring a joyful, festive atmosphere and vitality to Hong Kong Airport,” Duty Zero by cdf said.
Specialist in-store sommelier wine tasting advice
As reported, Duty Zero by cdf opened two Hong Kong concept stores on Ice House Street in Central and Russell Street in Causeway Bay in October, linking its existing duty free business with a duty paid format.
Passengers can order duty free products in the city and pick up the goods at the time of entry and exit into or from Hong Kong.
Sommeliers are stationed in the two concept stores to provide wine lovers with suggestions on Chinese wine, red and white wine, sake, and fine Cognac and whiskies.
LANCÔME AND CHINA DUTY FREE GROUP INTRODUCE A NEW ERA OF HIGH-PERFORMANCE ANTI-AGING WITH RÉNERGIE
Lancôme Travel Retail Asia Pacific joined forces with China Duty Free Group (CDFG) in the first-ever Rénergie O2O takeover in Hainan this December, debuting the new Rénergie H.C.F. Triple Serum - The Impossible Made Possible, with a stunning high-tech pop up and immersive virtual store bringing to life the science and technology behind its high-performance formula.
At the entrance of the pop up, travelers are welcomed by a first-of-its-kind, mechanical dummy of the new Rénergie H.C.F. Triple Serum showcasing its high-tech packaging design, with each derm-active ingredient held within separate chambers that protect them from air, light and impurities. The 3D LED screen in the middle of the pop-up highlights the disruptive, high-performance formula of Rénergie H.C.F. Triple Serum, which was a result of Lancôme’s breakthrough formulation science to the combine potent active ingredients which were previously deemed incompatible, now combined in one triple dose.
Consumers were then invited to experience Lancôme’s most advanced skin diagnosis tool, the Lancôme Skin Screen. Beauty advisors recommend a customized skincare regimen to suit each consumers’ skin in a private luxurious space, leveraging the Lancôme Skin Screen, powered by 20 years of research and artificial intelligence through a breakthrough combination of tri-polar light technology and cutting-edge AI algorithms to measure 13 key clinical skin parameters.
Additionally, a vending machine strategically positioned at the end of the consumer journey drives recruitment by allowing travelers to redeem a sample. The pop-up encompasses multiple O2O experiences that immerse shoppers into the Rénergie universe. Some key highlights include a 3D retailtainment experience and interactive wall activated by RFID sensors.
The new Rénergie Virtual Flagship features the Lancôme Global Skincare Brand Ambassador, Chinese actress Ni Ni, and has digitally interactive product touchpoints and immersive retail experiences surrounding the new Rénergie H.C.F Triple Serum. It is available from December. Adapting to changing online consumer needs, Lancôme Travel Retail Asia Pacific hopes to elevate consumer experience online through more educational and engaging elements.
“We are extremely elated to be partnering with China Duty Free Group on our new Rénergie H.C.F Triple Serum Launch to continue to push the boundaries in the omni-retail space and to constantly reinvent shopping experiences for Hainan travelers,” said Linda Wang, General Manager of Lancôme Travel Retail Asia Pacific.
“It is an honour for the China Duty Free Group family to once again partner with our friends at Lancôme Travel Retail Asia Pacific on yet another wonderful launch event this festive season. We are in awe and constantly resonate with the technological breakthroughs and innovations,” says Grace Wang, General Manager of Perfume and Cosmetics department, Central Merchandising Division at China Duty Free Group.
On December 12th, China Duty Free Cruises Service Co., Ltd. (hereinafter referred to as "Cdf Cruises"), a wholly-owned subsidiary of Cdf Group, officially announced a strategic cooperation between AIDA Cruises of CSSC Carnival Cruise Shipping(hereinafter referred to as "Carnival China"), and the two parties will jointly build a large-scale duty-free shopping mall in China for the first large domestic cruise ship of Carnival China.
AIDA Cruises handed over the exclusive right to operate the duty-free shop on the first domestic large cruise ship to Cdf Cruises. This is the second time that Carnival China has cooperated with Cdf Cruises, which will integrate superior resources, provide high-quality duty-free goods and services for AIDA Cruises with professional operation capability, and strive to make the maritime duty-free shop of AIDA Cruises a new benchmark in the field of cruise duty-free.
Regarding this strategic cooperation, Chen Ranfeng, CEO of Carnival China Co., Ltd. said, "As a brand-new independent brand of China Cruise, AIDA Cruises will deeply cultivate the China market, root China characteristics in the brand experience, and create a high-end cruise vacation experience that is really popular among Chinese people. This time, the two sides will give full play to the advantages of resource gathering and business synergy, jointly create a world-class one-stop boutique shopping experience for China guests, and promote the high-quality development of cruise tourism in China. "
Cdf Cruise Service Co., Ltd. said, "As the vanguard of domestic cruise duty-free service enterprises,Cdf Cruise Service Co., Ltd.has been deeply involved in the cruise industry for several years. The winning bid of AIDA Cruises is not only let us going up one flight of stairs on the ocean map, but also an affirmation of our operating ability in the cruise duty-free channel. We will continue to make every effort to create a new world of cruise duty-free shopping, and work with AIDA Cruises to cultivate the cruise duty-free business in China. "
AIDA Cruises will build a large-scale shopping space of nearly 2,000 square meters in China sea, and introduce high-end best-selling Guochao brand and cultural and creative products to provide Chinese visitors with a new shopping experience. The open shopping mall, which combines classic and modern, will gather more than ten categories of global fashion products, such as designer's new products, high-end jewelry, luxury clothing, domestic beauty products, custom jewelry, art collections, etc., and create a characteristic shopping market with the new generation trend culture, and stimulate the new vitality of consumption through the deep integration of online and offline scenes.
AIDA Cruises is a brand-new brand of Carnival China. Adhering to the brand concept of "Love and travel without boundaries", AIDA Cruises is committed to creating a more vivid new experience of maritime cultural travel for China guests through the "boat show" that integrates Chinese and western cultures. The first domestic large-scale cruise ship under construction, as the first cruise ship under the brand, will be delivered at the end of 2023. At the same time, its second domestic newly-built large cruise ship also officially entered the design and construction stage. As the first newly-built large-scale cruise ship, it has attracted much attention at home and abroad at the beginning of the project, with a gross tonnage of 135,500 tons, carrying 5,246 passengers and 2,125 guest rooms. The route deployment will operate in Shanghai as its home port throughout the year.
Cdf Group, a subsidiary of China Tourism Group, has been deeply involved in the cruise industry for more than ten years, covering major cruise companies at home and abroad. Winning the bid of AIDA Cruise will further expand the market share of Cruise, enhance the international competitiveness and professional operation level, bring better service experience to passengers, and promote the cruise industry and related service supporting capacity of to be stable and far-reaching.
A time of seeing mountains, rivers, lakes and sea is a romantic opener in a relationship, but the wedding experience of witnessing love after going over the sublime mountains must be the most interesting part of that romance.
Haikou, 8 December 2022 - CDF (Hainan) Hainan has teamed up with Hilton Group's Hainan Regional Hotel to hold a wedding ceremony with the theme of "'Hilton' Wedding - Absolutely 'CDF Style', will bring unforgettable romantic moments to each couple with attentive services and clever planning. Whether it's choosing an auspicious date, finding the venue of your choice, or dressing up in exquisite goodies and a warm ceremony, the beauty of love will continue to grow from here.
As a state-owned company approved by the State Council of China to conduct duty-free business nationwide, CDF has been closely following the development of national strategies and regional policies since its establishment, and has gradually developed into a representative and flagship enterprise of China's duty-free industry, adhering to the principle of "sharing the joy of shopping and extending the enjoyment of travel".
On 28 October 2022, with the official opening of Haikou International Duty Free City, the space for high-end consumer goods in Hainan duty free shopping was further opened, and a "two-way race" in the duty free market from the consumer side to the supply side was gradually put in place.
For wedding banquets booked before 31 December 2023 from the launch to 31 March 2023, couples can enjoy double bonus points at the Hilton Group's HHonors Club, one night in a newlywed suite, one night in a wedding anniversary room and up to 20% discount on baby's first month and birthday banquet; at the same time, they can also enjoy 20% discount on duty-free shopping at six CDF Hainan shops (individual brands are not applicable) and You can also enjoy a 20% discount on duty-free shopping at six CDF stores in Hainan (applicable to certain brands), VIP one-to-one "duty-free shopping butler" reception, exclusive discounts on duty-free imported liquor for newlyweds, duty-free themed tailor-made gifts, and many other benefits.
The cooperation covers the whole of Hainan, which will better meet the different needs of different locations and clientele. The rich activities not only provide couples with a unique sweet ceremony, but also create a new chapter of life in a festive atmosphere, bringing a unique and personalized wedding experience for the newlyweds.
Commenting on the partnership, Wang Wang, Vice President of CDF Hainan Operations Centre, said:
The Hilton Group is the world's leading international hotel group and has always maintained a strong momentum in Hainan. The cooperation between the two companies will fully grasp the new trend of good living in the new era and take advantage of the synergy of different industries. We are committed to making this a new experience that combines duty-free customised services and a hotel with a long history, forming a new benchmark for high-quality weddings in Hainan in the future.
As the domestic tourism market continues to rebound, CDF will continue to maintain its dominant position in Hainan's travel retail market and is committed to opening up a wider world to consumers and bringing more experiences with distinctive and innovative services. Under the leadership of China Tourism Group, CDF will always practice the concept of "honest management and quality service", further strengthen multi-disciplinary cooperation with an attitude of open communication and cooperation and innovation, help build Hainan Free Trade Port and International Tourism Consumption Centre, and bring more diversified new experiences of tourism shopping to consumers.
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We are a company that always adheres to the twelve-character concept of "innovation, quality, servic
Room 303, No. 23, Haiken Road, Haiken Street, Longhua District, Haikou City
Haikou, 570100
We are a company that always adheres to the twelve-character concept of "innovation, quality, service