Traducciones Naranjo, S. A.

ntil the client expresses total satisfaction on the quality of the translation received. Mission Statement: Traducciones Naranjo, S. A., is committed to providing the best translation possible as requested and expected by the client and until total satisfaction is explicitly expressed on the quality of the translation received. Industries / markets / subject areas:
Entertainment, Healthcare, Law/Legal, Medical/Life Sciences/Pharmaceutical, Safety, Advertising (marketing), Advertising (media), Agriculture, Architecture, Art/literary, Automotive, Business products, Chemical, Construction, Consumer products, Energy, Engineering, Environmental, Environmental Engineering, Finance / Banking / Accounting, Financial/markets, Government, Higher Education, Homeopathy, Insurance, Investment / Securities, Journalism, Logistics, Management, Manufacturing/Industrial, Marketing/Communications, Pharmaceutical, Security, Social sciences, Telecommunications, Tourism, Training/Education. Job / document types
Articles, Audio, Books, Brochures, Catalogs, Contracts and agreements, Corporate letters, Dictionaries, Economic/Trade materials, Educational records/documents, Financial statements, Flyers, Immigration documents, Labels/Packaging, Legal content, Legal documents, Letters/Emails, Manuals, Manuals (employee), Manuals (non-technical), Manuals (pharmaceutical), Manuals (technical), Marketing, Medical records/documents, Newsletters, Surveys, User guides, Veterinary records/documents. Services/Products Offered
Consulting, Content development, Document translation, Editing, Engineering, Glossary/Terminology, Historical data digitalization, Interpreting, Language training, Proofreading, Summarizing, Technical writing, Telephone interpreting, Translation. Languages offered/supported:
English, Spanish. Is willing to work with other languages upon request. Process / workflow description:
Way in which Traducciones Naranjo, S. A., manages and processes a typical job from quoting to delivery.

-The client contacts the company through the email by sending the document to be quoted.
-Traducciones Naranjo, S. A., sends the quotation of the document, the time frame it takes Traducciones Naranjo, S. A., to carry out the translation and the terms of payment to the email provided by the client.
-Traducciones Naranjo, S. A., reports only three times to the client; 1) for quoting and establishing terms of payment, 2) halfway to the due date in order to send 50% of the job done, making sure that the client is satisfied with this first 50% of the job, coordinating money transfer from bank to bank, 3) verifying that 100% of the money transfer was received at the company´s bank account and turning in the second 50% of the job on the due date against the money transfer at the company´s bank account. The due date can be changed by Traducciones Naranjo, S. A., only if the money transfer is not received at the designated bank account, by God´s force, a natural disaster, electronic delays, bank delays, local or national computer systems´ falldown which are all out of Traducciones Naranjo, S. Quality process:
Description of the company's quality assurance process. The translation is reviewed by Traducciones Naranjo, S. A., as many times as it is necessary until Traducciones Naranjo, S. A., is totally sure that the company is providing the best translation possible to the client. Once the first 50% of the translation is sent to the client, he can contact Traducciones Naranjo, S. by email, if he decides to change any word for another that better fits the translation he needs. Therefore, both parties have discussed on the best terms to be used on the translation halfway to the due date and the client must explicitly express by email that he agrees on all the changes after both parties have discussed all the changes involved. Right afterwards, all the changes are applied to both, the first 50% as well as for the second 50% of the job. Therefore, the final job turned in to the client is a translation he has already agreed to be the best translation possible for the document that he initially provided to Traducciones Naranjo, S. to be translated.