Stark Technology

Is Your IT service unreliable and slow? If the answer is yes, Managed IT Solutions can give you the IT support and Infrastructure management you exactly need through out the 24/7 to stabilize your technology systems with free headache.

Managed IT services offer a wide range of Hybrid IT services, with responsibilities ranging from specific on-demand response to 24/7/365 coverage of IT duties.

Organizations can leverage managed IT to reduce in-house IT workload or fill gaps left by existing IT roles and skills.

Managed IT Services available for on-premises IT assets and infrastructure, as well as for cloud resources.

Managed IT service can reduce in-house overhead, increase IT efficiency, and improve uptime management.

Check out all of our IT Professional Services
https://starktechnology.net/

We are immediately hiring an IT System Administrator in Cairo.

Responsibilities:
• Responsible for the deployment, configuration and operation of systems, servers, networks and clusters in multiple environments and over large scale.
• Create technical documentation, manuals, and IT policies.
• Technically engage in and often lead the technical resolution and incident management either face-to-face or over the phone, to help resolve issues.
• Characterize, define & reproduce complex customer issues in test/lab environments.
• Responsible for systems/networks maintenance, health checks and backups.
• Respond within agreed SLAs.

Work Experience:
• Minimum 3+ years of experience in Information Technology Infrastructure and Systems/Network Administration.
• Good Experience with Microsoft Active Directory services (AD DC – DNS – DHCP – File Services – WSUS – WDS).
• Good Experience with Microsoft 365 Services.
• Good Experience with Linux environments/OS administration tasks.
• Good Experience with Docker Containers.
• Good Experience with Virtualization Technologies (ESXi – Hyper-V).
• Good Experience with Host Management (iDRAC – iLO).
• Good Experience with Storages (NAS – SAN)
• Good Experience with Backup Solutions and Data Protection (Veeam).
• Good Experience with Endpoint Security for Business Tools (Kaspersky Endpoint Security for Business).
• Good Experience with L2 and L3 network setup (Cisco – Huawei).
• Good Experience with firewalls management and deployment (FortiGate – Sophos).
• Good Experience with network monitoring tools and services (PRTG – Zabbix).
• Good Experience with IT Asset Management and Inventory Systems.
• Good Experience with IT Service Support Services and Ticketing System.

Education:
• Bachelor’s degree in computer science or computer engineering or IT relevant is a plus.
Send your updated CV to [email protected]

Stark Technology IT professional services company

Job Description:
- Providing SW/HW support across Stark Technology according to the plans.
- Location: Cairo, القاهرة
- Serve as the first point of contact for customers seeking technical assistance.
- Perform troubleshooting through diagnostic techniques and pertinent questions.
- Determine the best solution based on the issue and details provided.
- Walk through the problem-solving process.
- Direct unresolved issues to the next level of support.
- Provide accurate information on IT products or services.
- Record events and problems and their resolution in logs.
- Follow-up and update issues status and information.
- Pass on any feedback or suggestions to the appropriate internal team.
- Identify and suggest possible improvements on procedures.
Education
- B.Sc. in Electrical Engineering with Communications / Computer Science as a major or equivalent
Experience
- 1-2 year of experience as IT Help Desk.
Language
- Fluency in both written and spoken English and Arabic languages.
Desired Qualifications
- Good knowledge with network fundamentals,(CCNA S&R) Level.
- Good knowledge of desktop support “ HW / SW “.
- Good knowledge of Firewall, Web Filtering and Backup methods.
- Good knowledge of Microsoft domain services.
Terms and Conditions:
- Contract Duration: 1 Year, renewable
- Reporting to IT Manager
Entitlements/Benefits:
- Flexible working hours based on the nature of your position and the countries you are serving
Send your updated CV to [email protected]

Stark Technology IT professional services company

Technical Support Engineer Team Leader
Job Description:
- Providing SW/HW support across Stark Technology according to the plans.
- Location: Alexandria, الاسكندرية
- Provide daily direction and communication to employees so that customer service requests are answered in a timely, efficient and knowledgeable manner.
- Perform troubleshooting through diagnostic techniques and pertinent questions.
- Determine the best solution based on the issue and details provided.
- Walk through the problem-solving process.
- Direct unresolved issues to the next level of support.
- Provide accurate information on IT products or services.
- Record events, problems, and their resolution in logs.
- Follow-up and update issues status and information.
- Pass on any feedback or suggestions to the appropriate internal team.
- Identify and suggest possible improvements on procedures.
Education
- B.Sc. in Electrical Engineering with Communications / Computer Science as a major or equivalent
Experience: 3-4 year of experience as Technical Support Engineer Team Leader
Language
- Fluency in both written and spoken English and Arabic languages.
Desired Qualifications
- Good knowledge with network fundamentals, (CCNA S&R) Level.
- Good knowledge of desktop support Layer
- Good knowledge of Firewall, Web Filtering and Backup methods.
- Good knowledge of Microsoft domain services.
Terms and Conditions:
- Contract Duration: 1 Year, renewable
- Reporting to IT Manager
Entitlements/Benefits:
- Flexible working hours based on the nature of your position and the countries you are serving
Send your updated CV to [email protected]

Job Description:
- Providing SW/HW support across Stark Technology according to the plans.
- Location: Alexandria, الاسكندرية
- Serve as the first point of contact for customers seeking technical assistance.
- Perform troubleshooting through diagnostic techniques and pertinent questions.
- Determine the best solution based on the issue and details provided.
- Walk through the problem-solving process.
- Direct unresolved issues to the next level of support.
- Provide accurate information on IT products or services.
- Record events and problems and their resolution in logs.
- Follow-up and update issues status and information.
- Pass on any feedback or suggestions to the appropriate internal team.
- Identify and suggest possible improvements on procedures.
Education
- B.Sc. in Electrical Engineering with Communications / Computer Science as a major or equivalent
Experience
- 1-2 year of experience as IT Help Desk.
Language
- Fluency in both written and spoken English and Arabic languages.
Desired Qualifications
- Good knowledge with network fundamentals,(CCNA S&R) Level.
- Good knowledge of desktop support “ HW / SW “.
- Good knowledge of Firewall, Web Filtering and Backup methods.
- Good knowledge of Microsoft domain services.
Terms and Conditions:
- Contract Duration: 1 Year, renewable
- Reporting to IT Manager
Entitlements/Benefits:
- Flexible working hours based on the nature of your position and the countries you are serving
Send your updated CV to [email protected]

Job Description:
- Providing SW/HW support across Stark Technology according to the plans.
- Location: Cairo
- Serve as the first point of contact for customers seeking technical assistance.
- Perform troubleshooting through diagnostic techniques and pertinent questions.
- Determine the best solution based on the issue and details provided.
- Walk through the problem-solving process.
- Direct unresolved issues to the next level of support.
- Provide accurate information on IT products or services.
- Record events and problems and their resolution in logs.
- Follow-up and update issues status and information.
- Pass on any feedback or suggestions to the appropriate internal team.
- Identify and suggest possible improvements on procedures.
Education
- B.Sc. in Electrical Engineering with Communications / Computer Science as a major or equivalent
Experience
- 1-2 year of experience as IT Help Desk.
Language
- Fluency in both written and spoken English and Arabic languages.
Desired Qualifications
- Good knowledge with network fundamentals,(CCNA S&R) Level.
- Good knowledge of desktop support “ HW / SW “.
- Good knowledge of Firewall, Web Filtering and Backup methods.
- Good knowledge of Microsoft domain services.
Terms and Conditions:
- Contract Duration: 1 Year, renewable
- Reporting to IT Manager
Entitlements/Benefits:
- Flexible working hours based on the nature of your position and the countries you are serving
Send your updated CV to [email protected]