SIGMA EMEA

Seeking technical expertise for your projects? SIGMA has you covered!
Our resource pool includes skilled professionals across domains like IT/BSS, application development, infrastructure support, digital transformation, and more.

With our expertise in billing, charging, mobile payments, CRM development, and solution architecture, we help you stay ahead in the digital landscape.

Partner with SIGMA and unlock the power of specialized knowledge.

Why is Cybersecurity Important in Telecom?🌐

1- Telecom companies handle sensitive customer data, from billing information to call logs and location data. If this data were to fall into the wrong hands, it could be used for fraud, identity theft, or even for blackmailing individuals or businesses.

2- A data breach in telecom can have far-reaching consequences – not just for the company itself but for its customers and partners as well, resulting in significant financial, legal, and reputational damage.

3- Given the interconnected nature of telecom, a data breach at one company can quickly spread to others. This could compromise service for millions of customers, cost businesses billions, or even threaten national security.

4- Cyber-attacks on telcos can result in network disruptions or downtime, which can have a significant impact on customers and businesses.

Contact SIGMA today for a comprehensive cybersecurity assessment.
Let's build a robust defense strategy!

With the onset of the communication and information technology era, telecom companies believed that they could win large segments of customers amidst fierce competition with their peers by making offers to reduce the price of mobile minutes. Their concept then developed with the spread of internet and social media, so telecom companies turned to making offers on consumer consumption, megabytes and free browsing. Now, after resorting to international research companies, service providers have discovered that the matter has become different for acquiring Customers and maintaining their loyalty which is constantly gained through:

1- Understanding Customer Expectations
2- Delivering Omni Channel Engagement experiences
3- Personalizing Customer Experience Engagement
4- Customizing Service Offerings
5- Reaching out to unhappy Customers
6- Proactive Problem Resolution

For this, telecom solutions have emerged instrumental tools, enabling organizations to tailor their services to the unique needs and preferences of individual customers. This level of customization not only improves the overall customer satisfaction, but also establishes a foundation for long-lasting loyalty, making the customer no.1 marketeer for the service provider.

Contact SIGMA for innovative telecom solutions that enhances your journey for a superior customer experience!🌐✨

A good management team will ensure that the ideas, visions, and goals are kept alive! 📶

Because they are individuals of high talent, they can easily spot others of similar talents and hire them. This is why big companies have been able to succeed over the decades, because they have a strong management team with sharp planning which inspires confidence to investors.

Embrace success with SIGMA's Strategic Management and Effective Planning!

Some experts march to the beat of their own drums, while our experts play harmonious symphonies that strike a chord.

SIGMA is proud to have a tribe, small giants who play big.

This is SIGMA BSS team 💪

Meet Wael El Ebiary, the bold leader of SIGMA EMEA, a daring professional with over 20 years of expertise in multinational environments. He brings a unique influence with his sharp personality, creating a distinctive management style that captivates and motivates. His exceptional leadership skills inspire teams to reach new heights, fostering an environment where innovation thrives. Wael is also a results-driven professional known for exceptional communication and negotiation skills, with a rich database of connections that extends far beyond the boardroom to a rich regional network.

With a keen eye for analysis and forecasting, our CEO possesses the ability to anticipate trends and make strategic decisions, embodying the spirit of a true leader who is committed to excellence, surpassing benchmarks, and steering our company to new heights.

Unleashing Business Potential through IT Managed Services 💼💪

IT Managed Services are at the front line for transforming the telecom industry, employing the power of cloud computing, cybersecurity advancements, and automation to propel businesses into a more efficient and competitive future.

Cloud computing is the core of this transformation, offering telecom companies the ability to scale their infrastructure and services rapidly. Through cloud, they can seamlessly manage vast amounts of data, host applications, and provide services to a global audience. This scalability ensures that telecom businesses can meet the growing demand for data and connectivity, all while maintaining flexibility and cost-effectiveness.

Simultaneously, cybersecurity advancements have become of greatest importance in safeguarding the sensitive information and networks of telecom companies. IT Managed Services leverage cutting-edge security solutions to protect against cyberattacks and data breaches. These services deploy advanced threat detection and prevention measures, ensuring that customer data remains secure, and networks remain resilient.

Automation is another key driver of progress in the telecom sector. Through AI and machine learning, IT Managed Services can optimize network management, automate routine tasks, and enhance the customer experience. This not only reduces operational costs but also ensures the rapid deployment of services and features.

By optimizing cloud computing, cybersecurity, and automation, IT Managed Services empower telecom companies to stay agile, innovative, and customer-centric, enabling seamless service delivery, robust security, and efficient network management.

Discover the untapped potential of your business with SIGMA IT Managed Services!

Evolving Telecommunications: 📶🚀
The Power of Seamless BSS Expansions and Upgrades

BSS (Business Support System) expansions and upgrades play a pivotal role in driving growth and enabling adaptation to the ever-evolving landscape of telecom trends and market dynamics. This is because in a rapidly changing industry marked by technological advancements, increasing customer demands, and shifting regulatory requirements, BSS systems serve as the backbone of telecom operations. Thus, by investing in BSS, telecom companies can enhance their ability to manage customer relationships (CRM), streamline billing processes, and optimize order management. It not only meets the increasing demands of tech-savvy customers, but also allows for the seamless integration of new services and features while causing no disruptions or inconveniences to their customers.

Business Support Systems should allow enabling IoT connectivity and implementing advanced analytics to harness the full potential of the digital age. IoT connectivity allows an extensive array of devices and sensors to communicate and share data seamlessly, ushering in a new era of automation, efficiency, and innovation. By collecting and analyzing this wealth of data, advanced analytics not only provide valuable insights into operational efficiencies but also uncover opportunities for enhanced decision-making and customer experiences. Together, IoT and advanced analytics empower businesses and industries to optimize processes, reduce costs, and develop predictive solutions that drive productivity and foster a more connected and intelligent future. This combination serves as a cornerstone for a transformative change and a more sustainable and intelligent world. It also empowers businesses to remain agile, introducing innovative products and delivering top-notch services.

Take the first step towards innovation, efficiency, and growth.
Contact SIGMA now to explore how your business can adapt, thrive, and stay ahead in the dynamic telecom landscape!

The telecom industry is undergoing a profound transformation, and at the heart of this revolution is the Internet of Things (IoT). 🌐
SIGMA stands at the forefront of this wave, driving connectivity and innovation to new heights.🚀

🔹 Seamless Connectivity: IoT enables a network of interconnected devices, creating a seamless ecosystem where data flows effortlessly. From smart homes to industrial automation, IoT is redefining connectivity.

🔹 Transforming Industries: IoT is reshaping industries, optimizing processes, and unlocking new possibilities. From healthcare to manufacturing, transportation to agriculture, IoT is driving innovation and efficiency.

🔹 Endless Opportunities: With billions of devices expected to be connected, the potential for innovation is limitless. From smart cities to connected cars, smart grids to wearable tech, IoT is transforming the way we live and work.

🔹 Enhanced Customer Experiences: IoT empowers telecom providers to deliver personalized and context-aware services. From smart customer support to predictive maintenance, IoT enriches customer experiences.

🔹 Data Insights: The wealth of data generated by IoT devices provides valuable insights for businesses. Telecom companies leverage this data to optimize network performance, enhance service offerings, and make data-driven decisions.

🔹 Security and Privacy: As IoT expands, ensuring robust security and privacy measures becomes crucial. At SIGMA, we prioritize the protection of IoT ecosystems, implementing advanced security protocols and practices.

🔹 SIGMA's Expertise: As a leading player in the telecom industry, SIGMA is at the forefront of IoT advancements. We provide cutting-edge solutions, consulting, and implementation services to help businesses harness the power of IoT.

Join the IoT revolution with SIGMA and unlock endless possibilities for connectivity, innovation, and growth.
Embrace the future of telecom with IoT at your side. 💪🌐

Experience the benefits of SIGMA Managed Services, built on three key components: IT MS Strategy, IT MS Design, and IT MS Delivery.

✅ Achieve cost savings and revenue growth
✅ Ensure operational excellence
✅ Prioritize core business functions
✅ Maintain stable business operations
✅ Enhance the end-user experience
✅ Improve customer satisfaction

Choose SIGMA for inclusive and comprehensive Managed Services that cover a wide scope of functions, including NOC management, service desk and incident management, end-user support, infrastructure and application management, field support, performance and capacity management, security and compliance, and more.

Elevate your IT operations with SIGMA Managed Services. 💻

SIGMA EMEA at Gitex Dubai 2023 🇦🇪

Filled with enthusiasm and energy following our rebranding last week, SIGMA participated in Gitex Dubai 2023, one of the most prestigious technology events in the Middle East. It was an opportunity where SIGMA unveiled its innovative re-branding strategy and showcased its commitment to innovation, evolution, and growth.

In a series of productive meetings, our CCO Ahmed El Nabarawy had the chance to sit down with our esteemed clients and partners, discussing our exciting new direction and how we can further enhance our collaboration to leverage cutting-edge technologies and solutions in the ever-evolving landscape of the digital world, and he was delighted to receive an overwhelmingly positive response from all them.

We are pleased to announce that we have reached important agreements with our clients and partners, outlining our collaboration plans for the coming months. Together, we are embarking on a journey that promises to be filled with innovation, excellence, and mutual growth, bringing innovations to life together.

Stay tuned for more updates from SIGMA!

Our mission and vision bind us together across borders.
Though we are many; we stand as one. We stand as SIGMA.


Check our rebranding story 🔗
https://youtu.be/Kt_ZSFIHiF0?si=qzdtmNQnqCvUngLa

”There is no victory without suffering”🎖️🇪🇬
On the occasion of the 6th of October victory’s golden jubilee, we honor the triumphs of the past and embrace the promises of the future.

…”من رحم الصعوبات تولد الانتصارات”
بمناسبة اليوبيل الذهبي لنصر السادس من أكتوبر، نكرم انتصارات الماضي ونحتضن …وعود المستقبل

A teamwork means: Less Me, More We.

Celebrating the sustained remarkable performance of our teams, the Pakistan office recently gathered for a joyful employee engagement and Hi-Tea dinner filled with laughter, delicious treats, and meaningful conversations.
Because SEGMATEK believes that fostering a positive work environment can lead to remarkable accomplishments..

Honoring the Prophet's birthday, SEGMATEK wishes all its teams and partners a blessed Mawlid Nabawi, praying God for mercy and guidance while meditating on the essence and targets of the message received by the Honorable Prophet. 🕌

بمناسبة المولد النبوي الشريف، تتقدم أسرة SEGMATEK بأطيب التمنيات لجميع فرقها وشركائها في هذه المناسبة المباركة، داعين المولى عز وجل أن يشمل أمتنا الكريمة بالرحمة والهداية، متأملين جوهر الرسالة التي تلقاها النبي الكريم وأهدافها.

Success Partners in Syria!

During our visit to Syria, in an ambiance that was filled with warmth reflecting the fruitful collaboration and successful outcomes of our partnership, SEGMATEK team enjoyed a memorable dinner with its esteemed partners, Nexign and Arab Information Management Systems (AIMS).

Nexign and AIMS have been and will continue to be our instrumental exceptional partners. With their unwavering support and expertise, we have navigated challenges and achieved remarkable milestones that have not only strengthened our businesses but also enriched the lives of those we serve.

To many more prosperous years of partnership!
Ahmed El Nabarawy
Mohamed Kadry

Celebrating Team Unity and Collaboration at SEGAMTEK!

Last week, SEGMATEK Egypt CCO, Ahmed Elnabarawy and Client Engagement Director, Mohamed Kadry met with our wonderful team in Syria, where they engaged in meaningful discussions and brainstorming sessions to foster a sense of cohesive unity and mutual growth.

The insightful guidance and shared expertise from all members of the team left an ineffaceable mark on each participant, inspiring them to reach new heights of excellence, by strengthening the ties of our bond as a unit for continuous learning and knowledge exchange.

Victory belongs to the most persevering 🇪🇬
In honor of Egypt's resilience, unity, and progress.
Happy revolution day!

"النصر ينتمي لمن هم أكثر مثابرة"...
تكريما لعزيمة مصر ووحدتها وتقدمها في ذكرى ثورة 23 يوليو 1952.

As the new Islamic year dawns, SEGMATEK extends heartfelt wishes to all its teams and clients around the globe, wishing them a new chapter of prosperity, success, and galore blessings.
Happy Islamic New Year!

مع اقتراب فجر العام الهجري الجديد، تتقدم أسرة SEGMATEK بالتهنئة لموظفيها وعملائها في جميع أنحاء العالم، متمنية لهم فصلًا جديدًا من الازدهار والنجاح والبركات.
عام هجري سعيد!

SEGMATEK is proud to announce our embracement among 135 of the world’s leading CSPs and technology ecosystem participants as the Signatories for the API manifesto of TM forum.

We understand the importance of adhering to ODA standards and principles that enables us to integrate with technological capabilities and deliver innovative solutions that meet the ever-changing needs of our clients.

Communications service providers are saying goodbye to traditional OSS/BSS. Over 135 of the world’s CSPs and partners have demonstrated their endorsement of TM Forum’s Open Digital Architecture ( ), committing to creating simpler IT solutions that are easier and cheaper to deploy and integrate.

Join the ODA movement and sign up ODA Manifesto today: https://ow.ly/BVpr50P4jmV

Exciting news ✨

SEGMATEK has been selected for a Professional Services Project alongside a prominent partner, focusing on FlowOne Infrastructure Support and Main DR at a major telecom operator in Egypt.🏆

This is a significant achievement that highlights the exceptional efforts and unwavering commitment of our dedicated team. They have exceeded expectations in delivering seamless services for the ongoing project.

We extend our sincerest appreciation to the team for their outstanding contributions, which have earned recognition and admiration from our esteemed partners and the telecom operator team. We are incredibly proud of their exceptional dedication and remarkable achievements.

📧Email:
[email protected]
🌐Website:
www.Segmatek.com