DHL Express Service Point (WHSmith Broadstairs Westwood Cross)

Wishing a Happy Christmas to all our DHL Express UK followers! 🎄

Here are the 2023 Christmas and New Year Customer Service operating hours in case you should need to contact us over the festive period, this also applies to WhatsApp messages to 01163 265750. We hope you enjoy the holidays! 🎁

The final of 2023 explores the recently announced investment of £16 million that DHL Express has made towards electric ground service equipment and infrastructure, contributing to their goal of becoming completely electric by 2032 🌱.

We also give you some food for thought as the new year approaches, looking into how SMEs can source renewable energy, and the most common e-commerce mistakes seen when businesses ship internationally👇.

https://www.dhl.com/discover/en-gb/news-and-insights/latest-insights/weekly-trade-update-21-12-23

It’s wonderful to witness our DHL Employees helping Santa with his workload at this time of year! 🎁 Supporting causes ranging from Kids Inspire and the Hope Centre, to the Salvation Army and local food banks.

With 465 toys & gifts to the Salvation Army, our South Operations team organised support across the region for around 400 families this Christmas. Thank you to all the DHL employees who supported and are still supporting during this season of giving!

To celebrate the launch of the new LGBTQ+ Pride Supporters Kit with Harlequins, we’re giving fans the chance to win the LGBTQ+ shirt and the ultimate fan experience for the Pride fixture vs Leicester Tigers on the 26th January.

🏳️‍🌈 🎁 Enter here: https://express-resource.dhl.com/uk-ultimate-fan-competition-register.html?fbclid=IwAR38GJ_MHgchv-HbAOtMMScTFX-Zf_keyjV-E0DSvcoNXq0AhT_0RSLTEiI

In this week's , discover the importance of having green skilled employees, and the benefits it holds for the future of your business & our planet.

Plus, read some financial tips that have been put together to help you scale your business smoothly, and start planning your 2024 with a list of important Marketing dates around the world.

Get all the details in the link below. 👇

https://www.dhl.com/discover/en-gb/news-and-insights/latest-insights/weekly-trade-update-14-12-23

At DHL Express UK, we’re committed to developing the leaders of tomorrow. Our Graduate Development Programme is designed to provide university leavers with the skills, experience, and personal qualities they need to be successful 🎓

We asked some of our DHL Express graduates about their experience of the programme:
"I could not have wished for better experiences than what I have had so far at DHL Express" said Kieran Gilbourne, who first joined our Customer Service Development team. He tells us, “The Graduate scheme at DHL Express has transformed me as an individual!”

Our graduate Amy Kay joined our HR team in September 2023 and has already received two awards for going the extra mile! Amy told us, “The mentorship and guidance I have received at DHL Express has been invaluable. One of the primary reasons I was drawn to this program was the incredible opportunity it offers to move seamlessly across different departments and collaborate with a diverse range of talented individuals.” 🌟 📢

If you or anyone you know might be interested in kickstarting their career through the DHL Express Graduate Development Programme, then you can find more information here: https://careers.dhl.com/global/en/job/DPDHGLOBAL23007K4EXTERNALENGLOBAL/Graduate-Leadership-Development-Programme

Sending critical goods? Our DHL Special Services helps avoid delays and safeguard your reputation, with items delivered through our trusted network. We know that every minute counts, so make use of our fast and easy booking process.

Find more information here: https://www.dhl.com/discover/en-gb/ship-with-dhl/products-and-services/Sameday-and-special-services

Congratulations to Randeep Upil, our ‘Ambassadors of the Road’ Linehaul champion for the second year in a row!

Scoring 100% on his on-road driving assessment, Randeep has once again proven his continuous hard work and determination, on and off the roads. The annual competition tests our drivers on their maneuverability, driving skills, pre-vehicle checks and legal knowledge.

Following his win, we caught up with Randeep who told us that what keeps him motivated is “the great team in the office. They support me and others with their great communication. My manager saw something in me from day 1 and has supported me to get to where I am now ”.

Well done Randeep for another great win!

2023’s Small Business Saturday last week saw 11 million UK shoppers supporting SMEs, both online and on the high street!

In this week’s , explore further facts and figures from the weekend. Plus, discover how you can overcome growth stage hurdles in order to reach global expansion, and the read into the benefits that the combination of AI and humans could offer your business.

https://www.dhl.com/discover/en-gb/news-and-insights/latest-insights/weekly-trade-update-07-12-23

On this International Volunteers Day, we’re highlighting our superhero volunteers who took part in the ‘Superhero Winter Wonderwheels’ event at Dorney Lakes, Windsor.

As an official Corporate Friend of the Series, DHL also supported with the logistics, delivering thousands of ‘at home’ packs to countries as far afield as Japan, Canada and New Zealand.

Well done to our employees and all who took part to support those who need it!

With our DHL Special Services and Same Day, you can book a shipment of virtually any size or weight 💪 and we’ll get it to its destination within hours! ✈️

Our trusted team of experts are on hand 365 days a year 📆 to ensure you can get things where they need to be. With door-to-door delivery to over 220 countries and territories 🌍, we offer bespoke transport solutions that suit your business needs.

When every minute counts, you can trust us to get your urgent documents, mission-critical parts or high-value items there on time.

Find out more: https://www.dhl.com/discover/en-gb/ship-with-dhl/products-and-services/Sameday-and-special-services

📣 Exciting News! 🎉 Our Basildon Service Centre has officially moved to a brand new location! 🏢✨ We're thrilled to share that the new facility is even better than before, with greater capacity and enhanced operations.

A big round of applause to the amazing Basildon team and everyone who worked on the project for their hard work and dedication in making this relocation a resounding success, even during this busy period! 👏 Your commitment and teamwork are truly commendable.

We look forward to welcoming everyone to the new and improved Basildon site!

A £29.5 billion investment is being injected into the UK’s most thriving sectors, opening thousands of jobs with hopes to boost innovation across the nation.

In this week’s learn the impact this will have on SME’s. Plus, discover ways you can manage the demands of customer service, and get inspiration for some eco-friendly products you can add to your portfolio this peak season.

https://www.dhl.com/discover/en-gb/news-and-insights/latest-insights/weekly-trade-update-30-11-23

We’ve now moved into our new DHL Express Telford site! Well done to all our hard-working DHL Express colleagues for the successful relocation.

We look forward to seeing how you settle in to the larger and improved facility.

The 2023 Autumn statement is here. In this week’s investigate the new measures that are going to be the most impactful for SMEs.

Plus, get some inspiration for how you can market your products this holiday season, and learn about how AI is transforming business communications, all in the link below 👇.

https://www.dhl.com/discover/en-gb/news-and-insights/latest-insights/weekly-trade-update-23-11-23

Our emphasis on Safety First continues this with activity for DHL colleagues and local school children!
Our Health and Safety team will be reminding colleagues across the business about how to drive safely in winter conditions. We’ll also be out in local schools with the DHL UK Foundation, delivering the Trucks and Child Safety (TACS) programme. Our trained TACS team teaches children aged 7-11 about how to keep themselves safe around large vehicles, through live truck demonstrations and fun classroom sessions!

If a school you know would be interested in one of our year round TACS demos, ask them to register through the link below:

https://www.dhlukfoundation.org/tacs-form/

🌍 Want to know where in the world your customers are? Send us your website URL and email, and we'll send you a personalised report: https://www.dhl.com/discover/en-gb/e-commerce-advice/SimilarWeb-report-request

This International Men’s Day, our colleagues have been highlighting the importance of men’s health and wellbeing.
DHL Express Sort Supervisor, Carmen Ticu organised a 10k walk and a prize raffle in aid of Prostate Cancer. As a Brand Ambassador for Cancer Research, Carmen led these activities at DHL to raise both awareness and donations, providing support for men who need it.
Thank you to all DHL Express employees who participated in the activities to celebrate International Men’s Day 2023!

Our Senior Courier, Jack White, began his career with DHL Express in 2021 at Gatwick. Since then, he has been promoted, and this year, had the honour of winning the courier competition at our Ambassadors of the Road Grand Finale! We caught up with Jack on his win, where he shared his joy from the recognition of his hard work. “What keeps me motivated is knowing that I have an excellent team around me, and that we are all working towards giving excellent service.”

He tells us his most memorable moment is when the team successfully restructured the whole day of operations to deal with a last-minute disruption, but they still managed to provide great service as a team. Jack shares, “that day we all did a little more and cleared the floor.”

Congratulations Jack, for consistently excelling in your daily job and winning the Ambassadors of the Road competition!

In this week’s , learn how you can upskill your small business workforce with the FSB’s new training courses. Plus, read into the potential business benefits LinkedIn has to offer, and discover some sustainable logistics practices to consider implementing this peak season. 👇

https://www.dhl.com/discover/en-gb/news-and-insights/latest-insights/weekly-trade-update-16-11-23

We’re thrilled to be recognised as a Great Place to Work® in the UK again! With an even higher score than last year, we’re proud of all our amazing people who make us shine brighter than ever before 🏆 🌟

The latest Gen Next management development programme has started at DHL Express! Senior leaders from across the business welcomed those joining the programme with a 2 day intensive kick-off session. Over the next 12 months, they will enhance their skills and have the opportunity to develop into the next generation of logistics leaders.

From graduate development to management training, we aim to engage, inspire, and empower through education and growth.

With many of our DHL Express employees being former or serving members of the Armed Forces, on Remembrance Sunday we unite with the nation to commemorate those who have served to protect our freedom.

🎁 1 in 3 consumers will take advantage of Black Friday deals to save on their Christmas spending, according to Deloitte. 🎄 Discover consumer attitudes towards holiday spending, and how to leverage PPC advertising on a low budget in this week’s .

Plus, learn how to maximise the remainder of to grow your global export journey. Get the facts + figures in the link below:

https://www.dhl.com/discover/en-gb/news-and-insights/latest-insights/weekly-trade-update-09-11-23

In this week’s , learn about how you can utilise Pinterest to grow your brand and boost conversion rates. With its unique factor of high user intent, it holds considerable potential for SMEs.

Plus, explore some findings from the quarterly business barometer and dive into a guide to doing business in South Africa, with all the facts and figures to learn the possible opportunities.

https://www.dhl.com/discover/en-gb/news-and-insights/latest-insights/weekly-trade-update-02-11-23

Today is National Stress Awareness Day! 🕊️ We're sharing a top tip from Rayner Wilds, one of our many Mental Health First Aiders.

Boost morale and drive performance in your business by fostering employee wellbeing in the workplace. If you want to get started talking about mental health at work, follow Rayner's advice and try it over a brew! ☕

We’re delighted to have celebrated the official opening of our Maidstone Service Centre! Tracey Crouch, MP for Chatham and Aylesford, marked the occasion by meeting some of our local customers and having a tour of our facility. Many thanks to all who participated on the day!

Our final Ambassadors of the Road champions have been announced! 🏆

Congratulations to all the Courier and Linehaul competitors who took part in the rigorous challenges on maneuverability, on-road driving skills, pre-vehicle checks, and legal knowledge.

The Grand Final took place at Silverstone this year, where Jack White (Courier) and Randeep Upil (Linehaul) were crowned the 2023 winners, both scoring 100% on their driving assessments.

Watch this space to meet some of the finalists in the coming weeks!

In this week's , read about a new government funding scheme, aiming to help SMEs!

You can also discover some of the most important sales channels you could be utilising and explore the consumer trends that you should keep in mind during this peak season.

Read all of this and more in the link below 👇.

Innovation hubs given £75 million to support SMEs | 10 Most important sales channels for selling online | Small business news - DHL Guide 10 regional innovation hubs, known as Launchpads, are to be given £7.5million each in government funding, to drive innovation in SMEs that show potential for growth. George Freeman, the Minister of State at the Department for Science, Innovation and Technology states that "These Launchpads will pla...

Researchers predict the computer vision market growth to build from $9.40 billion in 2020 to $41.11 billion in 2030.

Computer vision is used for safety enhancement and demand prediction in logistics, but this AI powered technology can optimise other industries – such as retail, healthcare, and manufacturing.

Learn how computer vision can soon unlock many more opportunities for your business, read the report in the link below:

https://www.dhl.com/global-en/microsites/csi/computer-vision/understanding-computer-vision.html?

Understanding Computer Vision The real-world benefits of computer vision - what is arguably today’s most developed form of artificial intelligence (AI) - are becoming widely seen and accepted. And the tools of computer vision are showing themselves to be increasingly stable and dependable.