John Low Pharmacy

Don't forget, we can help with a variety of medical complaints within the pharmacy. Please call us on 01207 504131 to see if we can be of assistance 💊🩹💊🩹

Also, we will close at 5pm on Friday 23rd of August and reopen at 8:30am Tuesday 27th of August. Don't leave things too late, please order your prescriptions in advance. Have a lovely Bank Holiday weekend!

📣📣 UPDATE!📣📣

Card payments are back up and running. Thank you for for understanding.

📢📢 CUSTOMER INFORMATION 📢📢

Due to a fault with our card provider, we are currently unable to accept card payments. Cash only until further notice.

Apologies for any inconvenience caused. We will update as soon as the issue is resolved.

💊💊THINK PHARMACY FIRST!! 💊💊

Pop in to speak to our pharmacy team, or give us a call on 01207 504131, to see if we can help you with a number of treatable conditions*

💊 Urinary tract infections (women aged 16 to 64 years)
💊 Impetigo (adults, and children aged 1 year and over)
💊 Sinusitis (adults, and children aged 12 years and over)
💊 Sore throats (adults, and children aged 5 years and over)
💊 Shingles (adults aged 18 years and over)
💊 Infected insect bites (adults, and children aged 1 year and over)
💊 Earache/Ear infection (children aged 1 to 17 years old)

*Subject to age and eligibility

Support your local pharmacies today, by signing the petition to have the government review the funding for pharmacies.

- basic drug costs not being met
- £1.3 billion shortfall in funding
- 10 pharmacies on average, closing per week
- medicines shortage issues

On Thursday 20th June, our pharmacy may look a little different as we highlight the national campaign.

Community pharmacies are going through the worst crisis in living memory.

1,400 community pharmacies have closed in the last decade.

10 pharmacies are closing a week, and three quarters of pharmacies are in the red.

We’re asking you to back our campaign to help keep pharmacies open.

Going on holiday? ✈️ Coming back from holiday? 🛬 Been having fun in the sun? ☀️ Enjoying the swimming pool and sea?? 🏖

Are your ears now feeling a bit full, popping, hearing a bit muffled??

Did you know, it could be a build up of wax?? Temperature, swimming, and flying, can all affect your ears, and cause wax to make itself known! Contact us in the pharmacy to book an appointment, on 01207 504131.

You may have heard in the media that local pharmacies are under threat from NHS cuts. Pharmacy funding has plummeted by 30% in a decade, while costs have gone up sharply.

Thousands of pharmacies could be forced to close, unless the government puts in fresh investment.

This would reduce access to care and put extra pressure on GPs and hospitals across England.

Pharmacies like ours want to help the NHS get back on its feet after the coronavirus pandemic, by taking on new services that help people stay well and live independently in the community, instead of needing hospital care. Above all we want to provide a consistently excellent service for you, our valued patients.

Instead, many pharmacies are on the brink of collapse.

Be assured we will endeavour to maintain the highest level of support that is possible, given the pressures on us due to the current funding situation.

Please sign the online petion, write to your local MP, or sign the petition form located on the pharmacy counter.

Thank you for your continued support.

Measles alert
If you visited our A&E Department at Durham between 9.00pm and midnight on Friday 24th May, you (and anyone with you) may have had contact with a person who had measles. This means that if you (or your child if they were with you) are not fully vaccinated against measles with two doses of the measles, mumps and rubella (MMR) vaccine, you or your child may be at risk of developing measles.
Measles is an infection that spreads very easily. It can occur suddenly, and people can become unwell quickly.
You should speak to your GP or NHS 111 if you or your child get a high temperature with a cough, runny nose, sore red eyes or rash within the 3 weeks after attending the A&E at UHND at the same time as someone with measles.
You should call your GP or NHS 111 - before visiting them in person or going to hospital - to avoid spreading measles to others.
There is currently increased frequency of measles generally and it can be passed to others before symptoms develop. The best protection is to have two doses of the MMR vaccine.

For more information and advice, visit our website at:
https://www.cddft.nhs.uk/news-and-media/latest-news/measles-cases-are-on-the-rise-what-to-do-if-you-think-you-or-your-child-has-measles.aspx

https://cddft.nhs.uk/news-and-media/latest-news/measles-alert.aspx

Government guidance can also be found at:
https://www.gov.uk/government/publications/national-measles-guidelines/measles-factsheet

❓️Struggling to get through to the GP??

❓️Unable to get an appointment??

❓️Needing some advice/reassurance??

🤔 Did you know, you can now contact the pharmacy for advice and treatment for seven new conditions and ailments*? Contact us in the pharmacy to see if we can help. Call 01207 504131.

*Subject to age and criteria.

Thank you to all of our patients who help contribute towards our Willow Burn box ❤️

⭐️⭐️⭐️ Bank Holiday ⭐️⭐️⭐️

We will close at 5pm on Friday 3rd of May, and reopen at 8:30am on Tuesday 7th of May.

For available pharmacies over the bank holiday, please see the NENC County Durham website.

If you need assistance please contact 111. For a medical emergency contact 999.

Have a lovely weekend everyone!

💊💊💊💊A reminder that the price of prescriptions will increase from tomorrow💊💊💊💊

Price increases will also apply to Prescription Pre Payment and HRT certificates. Any prescriptions collected on or after May 1st 2024, regardless of prescription issue date, will be charged at the new rate.

❓️❓️❓️Did you know we offer a private ear wax removal service??❓️❓️❓️

£20 consultation fee, and a further £35 if there is any wax needing to be removed.

£55 in total for both ears, no hidden charges or extras.

Call us at the pharmacy on 01207 504131, to make your appointment

⭐️⭐️⭐️Patient information⭐️⭐️⭐️

Prescription charges are increasing next month.

Price increases will also apply to Prescription Pre Payment and HRT certificates. Any prescriptions collected on or after May 1st 2024, regardless of prescription issue date, will be charged at the new rate.

A variety of conditions can now be treated without having to worry about a GP appointment. Contact us at the pharmacy on 01207 504131, for advice and treatment (*subject to age, eligibility and criteria*)

Did you know we can now help with over the counter treatment and advice for seven common conditions?

💊 Urinary tract infections (women aged 16 to 64 years)
💊 Impetigo (adults, and children aged 1 year and over)
💊 Sinusitis (adults, and children aged 12 years and over)
💊 Sore throats (adults, and children aged 5 years and over)
💊 Shingles (adults aged 18 years and over)
💊 Infected insect bites (adults, and children aged 1 year and over)
💊 Earache/Ear infection (children aged 1 to 17 years old)

Please pop in to the pharmacy, or call us directly on 01207 504131, to speak to our pharmacy team.

⭐⭐Christmas opening hours⭐⭐

Our business hours are as usual for next week, 8:30am until 5pm, Monday to Friday.

We will be closed Christmas Day and Boxing day, and will reopen at 8:30am on Wednesday 27th December. The following week, we will be closed on New Year's Day. Normal business hours will resume on Tuesday 2nd January.

Please ensure you have your prescriptions ordered, and allow 3-4 working days before collecting from to do so to get your prescriptions out. Please be kind and courteous with our team at this time.

Merry Christmas and a Happy New Year from all at John Lows 🎄🎄🎄

Please be aware, we are unable to accept card payments at this time. Cash payment only until further notice. Apologies for any inconvenience caused.

💉💉Flu season has arrived!! 💉💉

Vaccines available for those 65 and over, and those under 65 with eligible criteria: Includes diabetes, immunosuppression, carers, asthma and many others. Please contact the pharmacy on the day you would like to attend, and we will take your details over the phone ready for your arrival.

Now available at our front counter! Please let us know how we're doing..... what we're doing well, and areas we could improve. All feedback welcome!

Good morning. We are still particularly short staffed again today. Again, we will deal with our patients as quickly as is safe to do so, but delays and longer wait times should be expected. Please be courteous and patient with our team at this time. Thank you for your cooperation and understanding

We are particularly short staffed due to staff illness. We will serve our patients as quickly as is safe to do so, but please be aware that longer waits are likely. Thank for your your understanding.

Good morning Derwentside!

Just to make people aware, we are fully back up and running with card payments. Apologies for the delay in notification. Have a fabulous day!

***⚠️Important information⚠️***

Please be aware, we are unable to accept any card payments until further notice. We will update as soon as we can.

Apologies for any inconvenience caused.

Pharmacy funding has been cut at an alarming rate. Please help your local pharmacies by signing the petition, so we can continue to provide care, support and assistance in our local communities.

Save our pharmacies - protect vital NHS services Our local NHS pharmacies are on the brink of collapse, despite having proven during the pandemic that they are more needed now than ever. Since 2015, their funding has been cut by 30% and 720 pharmacies have permanently closed, putting vital NHS services at risk. Without fair funding from the Govern...

***Update!!!***

Our card machine is now up and running again. Thank you for your patience and understanding.

Apologies again for any inconvenience caused.

***Important information***

Please be aware, we are unable to accept any card payments at this time. Cash only please.

We are currently trying to resolve this issue, and will update as soon as we can.

Apologies for any inconvenience caused.