Citizens Advice Denbighshire

The winter break can be a stressful time for many with shorter days and colder weather while spending more time at home, and bills and payments for both heating and presents may mount up. It's important to check that you're receiving all the support you're entitled to and to know that advice and support (including debt and budgeting) from Citizens Advice Denbighshire is free for everybody.

Visit our website at www.CADenbighshire.co.uk to find out ways to get in touch with our advisers by phone, through our contact form, and online in our face-to-face virtual sessions - in-person advice sessions are available across Denbighshire each week, too.

All of our advice is free, independent, impartial, and confidential for everybody - no matter your circumstances.

Citizens Advice Denbighshire Swyffga Gofrestredig / Registered Address: 23 Stryd Fawr/High Street, Dinbych/Denbigh, Sir Ddinbych/Denbighshire, LL16 3HY

📣 Were you an employee of Pontins in Prestatyn?

If you need any free, confidential, independent and impartial advice or support please contact Citizens Advice Denbighshire.

We can -
▪️ look at any benefits you may be able to claim
▪️ discuss budgeting and any debt issues
▪️ check that any redundancy payments are correct

We can also refer you to our colleagues in Flintshire Citizens Advice for specialist employment advice if needed.

Please visit www.CADenbighshire.co.uk for details on how to get in touch.

Citizens Advice Denbighshire Swyffga Gofrestredig / Registered Address: 23 Stryd Fawr/High Street, Dinbych/Denbigh, Sir Ddinbych/Denbighshire, LL16 3HY

Will be at Rhyl Library between 2pm and 4pm on Tuesday, offering FREE sessions for anyone in Denbighshire. We can help you -
💻 Access online training
✍️Write your personal statement
🗣️Improve interview techniques
📃 Perfect your CV
✅ and so much more!

🌡️ Wrth i’r tywydd oeri, mae’n bwysig gwresogi eich cartref yn effeithlon.

Gallwn eich helpu i wirio sut i arbed a***n a chadw'n gynnes ⤵️
https://bitly.ws/XQLj

🌡️ As the weather gets colder, it’s important to heat your home efficiently.

We can help you check how to save money and stay warm at home⤵️
https://bitly.ws/XQLb

⚽Interactive games
👨‍⚕️ Confidence boosting activities
This event is free to unemployed Denbighshire residents
Email [email protected] or call 07824300769 for more information.
For more Barod events visit: www.denjobs.org/event/barod-timetable/

‼ Only 5 more days until our volunteer taster day in Ruthin Citizens Advice! Don't forget to register your interest in attending via the channels below.

Rhaid i'ch benthyciwr morgais fynd â chi i'r llys cyn y gallant fynd â'ch cartref.

Os nad ydych wedi cael gwrandawiad llys, ni all eich benthyciwr eich gorfodi i adael eich cartref.

Darganfod mwy ⤵️
https://bitly.ws/ZQf7

Your mortgage lender must take you to court before they can take your home.

If you haven’t had a court hearing, your lender can’t make you leave your home.

Find out more ⤵️
https://bitly.ws/ZQeY

Your mortgage lender must take you to court before they can take your home.

If you haven’t had a court hearing, your lender can’t make you leave your home.

Find out more ⤵️
https://bitly.ws/ZQeY

Are you looking for a career change or in need of a job?
We are holding a free event to showcase the wellbeing, care and other free support that is available whilst you prepare for your next steps in employment!
📅 24th November
🕒 Between 11.30am – 1.30pm
📍 Rhyl Library

Last week we celebrated - the time of year when we celebrate the amazing contribution made by our Trustees and recognise the difference they make. Some of our Trustees took the opportunity to get together for a walk and a meal in the local area.

Thank you for the time, commitment, and effort you bring to our charity to help us help our community!

‼ Another reminder that we are having a Volunteer Taster Day, Wednesday 22nd November from 11 AM - 1 PM
To register your interest and more information please see the information below.

It's Trustee's Week!🎉

We'd like to say a big 'thank you' to our trustees for all they do. The amount of time and commitment they give to Citizens Advice Denbighshire is overwhealming, diolch yn fawr i chi gyd

Your energy supplier can’t send you a bill for energy you used more than 12 months ago!

📣If your supplier tries to charge you for it, you should write to them.

Check our advice and letter example ⤵️

If you haven’t received an accurate energy bill in a while What to do if you haven't received an energy bill, how much of your next bill you'll have to pay, explains the 'back billing principle', what to do if you can't pay the bill.

Ni all eich cyflenwr ynni anfon bil atoch am ynni a ddefnyddiwyd gennych fwy na 12 mis yn ôl!

📣 Os yw'ch cyflenwr yn ceisio codi tâl arnoch amdano, dylech ysgrifennu ato.

Gwiriwch ein cyngor ac ein llythyrau enghreifftiol ⤵️

If you haven’t received an accurate energy bill in a while What to do if you haven't received an energy bill, how much of your next bill you'll have to pay, explains the 'back billing principle', what to do if you can't pay the bill.

‼ A reminder we are having a Volunteer Taster Day, Wednesday 22nd November from 11 AM - 1 PM

To register your interest and more information please see the information below.

The wellbeing team at Working Denbighshire have been celebrating Halloween by holding pumpkins decoration workshops at the Chill & Chat events 🎃

For more information about how our chill and chat events can help you visit:
➡️ https://www.denbighshire.gov.uk/en/news/news-detail.aspx?article=252f07f2-0a02-4955-b18f-39137b73647c

If you are unemployed and struggling with your wellbeing, we are holding other free events throughout November. Visit our timetable:
➡️ https://www.denjobs.org/event/barod-timetable/

We are having a volunteer taster day within Citizens Advice Denbighshire!

🕐 11 AM - 1 PM
📍 Ruthin, Citizens Advice Office

To find out more and register your interest please see the images attached, see you all there 😇

If you aren’t in education or employment and you are struggling with your wellbeing, our Barod team would like to invite you for lunch and a chat about how they can help you!
📅 Wednesday 8th of November 12pm – 2pm
📍 Costigan's Coworking Rhyl, 40 Bodfor St, Rhyl LL18 1AT

To book onto the workshop call/text: 07824 300769 or email: [email protected]
For more Barod events visit: https://www.denjobs.org/event/barod-october-timetable/

🌡️ Mae cartref cynnes yn ystod y misoedd oer yn hanfodol.

Gallwch arbed a***n trwy ddefnyddio'ch rheolyddion gwres canolog yn fwy effeithlon a gwirio tymheredd llif eich boeler.

Darganfod mwy ⤵️
https://bitly.ws/XQLj

🌡️ A warm home in the colder months is essential.

You can save money by using your central heating controls more efficiently and checking your boiler flow temperature.

Find out more ⤵️
https://bitly.ws/XQLb

🌡️ A warm home in the colder months is essential.

You can save money by using your central heating controls more efficiently and checking your boiler flow temperature.

Find out more ⤵️
https://bitly.ws/XQLb

We are having a volunteer taster day in Citizens Advice Denbighshire in Ruthin, 11am - 1pm!

📌For more information or contact details please see the image attached

Recently we held our AGM recognizing what we have achieved over the past year. Alongside this, we also congratulated a number of staff and volunteers for their long service with CAD, thank your all for your service and dedication.🎉

Before applying for universal credit please check that you've received a managed migration notice, this will include a deadline date indicating when you have to apply for universal credit by.

For advice and support please use the website or number below

You can get support if you're a carer looking after someone who has a disability, is getting old or has become ill.

This can be practical help to make day-to-day life easier or benefits like Carer's Allowance.

Read more ⤵️
https://bitly.ws/Q3JK

We are looking for more staff, trustees and volunteers to join us at Citizens Advice Denbighshire! 🎉

Find out more at the link below or scan the QR code attached:
www.cadenbighshire.co.uk

If you're finding it hard to pay your mortgage, you might be able to:
➡️ Reduce your household costs
➡️ Switch to a cheaper mortgage deal
➡️ Reduce your mortgage payments

Find out more ⤵️
https://bitly.ws/VPuT

If you’re behind on your rent payments, make sure you
Os ydych ar ei hôl hi gyda’ch rhent, sicrhewch eich bod:

➡️ Check you owe the right amount of rent
gyda'r swm cywir o rent
➡️ Speak to your landlord to agree on repayment
yn siarad â’ch landlord i gytuno ar ad-daliad
➡️ See if you can claim benefits to top up your income
yn gwirio os allwch chi hawlio budd-daliadau i ychwanegu at eich incwm

Here’s how you can deal with rent arrears
Dyma gyngor ar ddelio ag ôl-ddyledion rhent ⤵️
https://bitly.ws/Vkcv

Imagine being trapped in a cycle of spiraling debt.
Dychmygwch gael eich dal mewn cylch o ddyled gynyddol.

Everywhere you turn, there’s another barrier stopping you from getting some control over your finances.
Ymhobman y byddwch chi'n troi, mae rhwystr arall sy'n eich atal rhag cael rhywfaint o reolaeth dros eich a***n

This is Jason’s story ⤵️ / Dyma stori Jason ⤵️
https://bitly.ws/UDMt

This week is Gas Safety Week, a good time to raise awareness about the risks of Carbon Monoxide (CO) and how people can keep themselves safe.

‼ Here's how you can stay gas safe:

For more information visit GasSafetyWeek.co.uk, stay gas safe.

Bereaved parents who lost their partner between 9 April 2001 and 8 February 2023 may be eligible for backdated government payments.

In February the UK Government extended eligibility for Bereavement Support Payment and Widowed Parent’s Allowance to cohabiting parents with dependent children - these are benefits designed to help with the financial impact of losing a partner.

Previously these benefits were only available to eligible bereaved parents who were married or in a civil partnership, but the law was changed in February and a 12-month window for cohabiting parents to backdate their claims was opened.

This means parents whose partner died before 9 February 2023 have until 8 February 2024 to claim. After this, it will not be possible to claim Widowed Parent’s Allowance and parents will not get their full entitlement to a backdated payment of Bereavement Support Payment.

For more free, confidential, independent and impartial advice and support, you can contact our advisers for free at:

📞 08082 505 700
📧 [email protected]
🖥 attenduk.vc/area-1 (Monday to Friday, 9.30am to 4.30pm)

https://www.gov.uk/widowed-parents-allowance

Widowed Parent's Allowance Widowed Parent's Allowance - what you'll get, eligibility, how to claim, bereavement benefits claim form BB2.