TMB Systems LTD
Voice and Data Solution providers specialising in the hospitality industry
Happy World Environment Day! Today represents the biggest international day for the environment. Led by the UNs Environment Programme since 1973, World Environment Day has grown to be the largest global platform for environmental outreach and is celebrated by millions around the world. It aims to bring people together and put the spotlight on key environmental issues of today. This year's focus is land restoration, desertification and drought resilience, https://youtu.be/Cfl9QVOnRgQ
Learn about our tree planting! https://lnkd.in/dEUZqhYX
World Environment Day 2024: will you join Generation Restoration? World Environment Day on 5th June is the biggest international day for the environment each year. Led by the United Nations Environment Programme (UNEP), the...
TMB hold regular all hands calls where we share updates, news and thanks with the team. Teams makes this possible, and it's a great example of where we can get most of the team together which is something that would be a logistical and economic challenge without this technology. At the end of the call we asked everyone to give a big smile and cheesy thumbs up. Happy Friday!
Happy International Girls in ICT day!
Happy Earth Day!
This year’s Earth Day is themed ‘Planet vs Plastics’. This event brings light to the global commitment of tackling the plastic crisis and aiming for a 60% reduction in plastic production by 2040. In support of this cause, TMB will be:
· Raising internal awareness to how we, as a company and individuals, can reduce our single-use plastic usage. We’ll be sharing information and ideas on the importance of Earth Day and what we’ll be doing to make a difference.
· Signing the Global Plastic Treaty – The petition is a pledge for governmental organisations to take action.
· Challenging our staff by participating in a virtual Plastic Pollution quiz
· We continue to work with Treeapp to plant trees around the world! Treeapp
TMB continually look for news ways that we can operate sustainably which is reflected in our newly-published Sustainability Report 2024. TMB also have ‘cloud-first’ approach, this strategy is better for the environment than traditional on-premise. Cloud services use less energy meaning less carbon emissions, and reduces the need for maintenance visits / cooling systems.
https://lnkd.in/eZvTmMjz
A wonderful three days at Barcelona this week, where we were able to connect with customers, industry colleagues, and friends! Tony Burton & Gary Bristow engaged in scheduled meetings with hoteliers and attended talks surrounding pressing industry topics. An overall invaluable and informative experience which we’ll take away and put into practice for our customers over the coming weeks and months!
TMB are very pleased to have onboarded IT support for the Westin Palace in Madrid! Our IT offering provides the hotel with a tailored support and maintenance package for their needs. Having provided and supported IT in the hospitality sector for 20 years, TMB were able to seamlessly take over support for Westin Palace. Welcome to TMB!
TMB opening hours over Easter. Our support team will be available 24/7 throughout the holiday period for our customers.
Happy Easter!
We’re excited to announce the launch of our Access Control website. Due to the growth of the business and demand for access control services, we have decided to create a new platform for our access control offering. Our access control team are experts in delivering door locking solutions, CCTV & other security solutions for hotels & businesses.
Check it out via this link: https://tmbaccess.com/
Did you know?
During Q1 of 2024, TMB have worked in, or will be working in, 16 different countries across Europe.
At TMB we’re taking small steps to becoming more environmentally responsible. After recently partnering with Treeapp to make our contribution to global reforestation, we’re mapping out plans for how we'll make an impact in 2024.
By the end of the year, TMB will be responsible for…
- Almost 600 m² of land reforested
- 39.3 tonnes of CO2 absorbed by the trees we’ve planted
- 3 workdays created for local communities
TMB are pleased to be upgrading access control systems at Bodelwyddan Castle. Our Engineers will be installing SALTO Systems XS4 One:
With the XS4 One battery-operated electronic smart lock simplifies installation in virtually any kind of door. Now it is possible to integrate all your physical security needs through networked, easy to install, stand-alone locks and wireless smart door locks, giving you real-time access control for virtually all the doors in your building.
Using smart keys and mobile technology with the SALTO XS4 One allows users to manage access rights quickly and keyless, which is more secure than using mechanical keys. There is also additional value in the flexibility, convenience and operational efficiency.
https://saltosystems.com/en-gb/products/xs4-one-eu/
TMB are pleased to be upgrading access control systems at Warner Alvaston Hall. Our Engineers will be installing SALTO Systems XS4 One:
With the XS4 One battery-operated electronic smart lock simplifies installation in virtually any kind of door. Now it is possible to integrate all your physical security needs through networked, easy to install, stand-alone locks and wireless smart door locks, giving you real-time access control for virtually all the doors in your building.
Using smart keys and mobile technology with the SALTO XS4 One allows users to manage access rights quickly and keyless, which is more secure than using mechanical keys. There is also additional value in the flexibility, convenience and operational efficiency.
https://saltosystems.com/en-gb/products/xs4-one-eu/
TMB achieves ISO/IEC 27001:2022 Accreditation, Demonstrating our Commitment to Information Security Excellence
TMB proudly announces the successful attainment of the prestigious ISO/IEC 27001:2022 accreditation, a globally recognized standard for information security management systems (ISMS). This achievement reflects TMB's unwavering dedication to maintaining the highest standards of information security and data protection for its customers, stakeholders and team.
The ISO/IEC 27001:2022 certification was awarded to TMB following a rigorous and comprehensive audit of its information security practices, policies, and procedures. The accreditation affirms that TMB has successfully demonstrated compliance with the strict requirements outlined by the International Organization for Standardization (ISO) in relation to information security risk management and safeguarding sensitive information and data.
With the ISO/IEC 27001:2022 certification, TMB validates its commitment to safeguarding critical assets, including customer data, intellectual property, and confidential information, against a constantly evolving threat landscape. This accreditation assures customers, partners, and stakeholders that TMB employs best practices in identifying potential risks, implementing robust security controls, and continuously monitoring and improving its information security management framework.
"Our team has worked tirelessly to achieve ISO/IEC 27001:2022 accreditation, and we are very pleased to be recognized for our dedication to maintaining the highest level of information security," said Tony Burton, Managing Director of TMB. "This milestone underscores our commitment to ensuring the utmost confidentiality, integrity, and availability of information entrusted to us by our clients and partners."
ISO/IEC 27001:2022 is a globally respected standard that helps organizations develop a systematic approach to managing sensitive company information, including data handling, access controls, employee awareness, and incident response. By adhering to these international best practices, TMB demonstrates its ability to protect against potential data breaches, cyberattacks, and other security incidents, ultimately providing a higher level of confidence and trust to its customers and partners.
This achievement further reinforces TMB's position as the industry leader in
hospitality managed services and cyber security, serving its clients with
exceptional services and products that meet the most stringent security
requirements.
For more information about how TMB can help with your cyber security please contact us.
We’ve worked with Tiger for many years.. they have a great range of products and new innovations!
We love working with proactive partners - and we love this! Pictured, Tony Burton, Managing Director at TMB Systems LTD pictured with their TigerTMS Authorised Partner Certificate!
The Access Control & CCTV team at TMB enjoyed a team building day yesterday. After business and team updates in the morning the afternoon was spent completing a number of events designed to develop team building skills as well as having some fun in the light rain!
Due to our continued exciting growth we are currently recruiting for a Project Coordinator and also a Telephony Support Technician.. for more details please see our website
Careers | TMB Systems Group At the heart of TMB is the relationship with our customers and all of our team share a passion to deliver over and above what our customers require...
TMB are very proud of two members of the team and their recent sporting achievements!
Stuart Taylor completed the Great North Run in 2hrs and 53 minutes. This half marathon is an iconic event with over 57,000 runners. Stuart ran to raise money for diabetes uk (https://greatnorthrun.enthuse.com/pf/stuart-taylor-514a8?utm_source=EnthuseSendGrid&utm_medium=Email&utm_campaign=website&fbclid=IwAR2JieFTSbzB81CjvrQSk9g0fqDqpVuhtI6U398X-cgpmzOfox__AAivSkM)
Tony Burton completed the Bournemouth International Triathlon, which comprises of 1.5km swim, 40km bike ride and 10km run. Tony's time was 2hrs and 32 minutes.
Congratulations to Stuart and Tony!
Yesterday was the TMB Charity Walk to raise money for a local charity, the Christchurch Support Kabin.
The walk was 25km along the Jurassic Coast, including a stop at Swanage for fish and chips! The weather was mostly kind and a good time was had by all!
The all-important link for donations is: https://lnkd.in/g8H85YX2
For more information on the Christchurch Support Kabin: https://lnkd.in/gezXbPSx
48 hours to go and 15% chance of rain!
https://www.justgiving.com/fundraising/tmbcharityevent?utm_source=Sharethis&utm_medium=fundraising&utm_content=tmbcharityevent&utm_campaign=pfp-email&utm_term=417cfdba39964bcb9b430253be48b876.
TMB are very pleased to announce our Charity Walk which is taking place next week! This is to raise vital funds for a local charity, the Christchurch Support Kabin.
TMB are very please to announce that Sarah has re-joined the company.
Sarah has re-joined the team as a Project Manager after a short break working in an unrelated industry. With several years experience of Project Management at TMB, Sarah has an in-depth knowledge and understanding of hospitality technology, and is looking forward to working with our customers, colleagues and suppliers again.
Welcome [back] to the team Sarah!
We are very pleased to announce that Jon Biles has joined TMB as Sales Manager.
Jon has a wealth of experience in Hospitality Technology having worked in the sector for nearly twenty years. He will be involved in advising new customers on all aspects of the TMB offering, from hosted and on-premise telecoms to Managed IT Services.
Welcome to the TMB team, Jon!
We are very pleased to announce that Taii Kadim has joined TMB as an Account Manager.
Taii is experienced in account management, and with a strong history of working in the hospitality (and corporate) environment has an in-depth understanding of the unique requirements of our customers.
Welcome to the TMB team, Taii!
Due to the continued growth of our Access Control and Security department, TMB are delighted to announce that Matt Smalley and Joe Warner have joined the team as Field Engineers!
Both Matt & Joe have a wealth of experience in the installation and maintenance of Access Control and CCTV solutions.. welcome to the TMB team!
We are very pleased to announce that Dean Austin has joined TMB as an Account Manager.
Dean has a wealth of experience and most recently has spent 12 years as Senior Business Development Manager for BT Local Business, specializing in PBX and Hosted phone solutions including the design and build of the system & high-end data connections.
Welcome to the TMB team, Dean!
We're hiring!
JOB ROLE: Account Manager
As Customer Account Manager your main responsibilities will be to manage existing desk-based accounts and to support the Key Account Managers in the team.
You will be a proactive self-starter to provide first class customer service.
No experience is necessary however candidates must demonstrate a comprehensive knowledge and interest in IT, this role would be ideal for someone starting their working career with the progression to Key Account Manager if they show an aptitude and ambition to develop their account management skills.
Key Responsibilities
Maximise and retain revenue for an assigned set of accounts
Supporting the Key Account Managers and wider sales team with quotes and renewals and other administration – this will be to help develop your skills and learn business processes.
Act as a point of contact for account queries or issues and liaise with the relevant internal department to resolve them quickly and efficiently
Liaise with the internal teams to manage opportunities. Seek support and guidance as needed to convert opportunities to sales
Develop the skills and knowledge required to sell TMB’s full portfolio of products and services
Ensure the CRM system is kept accurate and up-to-date
Ensure best practice in your approach to selling solutions to meet each customer’s requirements
Required Skills & Experience
Excellent interpersonal skills, with the ability to communicate confidently and professionally over the phone
Excellent time management and organisational skills and the ability to prioritise own workload
Enjoys working on own initiative
Able to handle account issues in a patient and friendly manner
Able to demonstrate a high level of computer literacy and Microsoft Office experience
Strong interest in technology and willingness to learn and share knowledge
Preferred
Some knowledge of hospitality industry / sector
Customer Service experience
Educated to degree level or equivalent however this is not essential
Please contact us here or on 01202 818888 option 2
Please see our Christmas opening hours!
Due to continued growth TMB are recruiting a 2nd Line Support Technician to help deliver best in class support to our hospitality clients.
Are you a passionate, highly motivated and experienced Support Technician with a strong background in installing, maintaining & supporting IT infrastructure, looking to take the next step towards progressing your career? Would you be interested in joining a progressive, market leading company that will invest in you & support your IT career for the long-term?
You will be working with a diverse range of technologies that will enhance your skills. You will be responsible for the escalation of technical support queries on the support desk & will be required to resolve these issues to ensure that tickets & incidents are resolved efficiently. You may be required (occasionally) to visit clients on-site to deal with break-fix issues.
You will be responsible for remotely resolving issues with workstations, servers, network issues & use N-Central to provide remote assistance. The successful candidate will need to be self-motivated & be able to work successfully alone as well as part of a wider team.
For a full job description / more information please contact us here or through [email protected]
TMB are extremely proud to be working with Legacy Hotels & Resorts Ltd where we are providing Project Management, IT and Telephony services to the new Hampton by Hilton High Wycombe.
The picture shows our PM Kay Spreadbury with the hotel team inspecting the dish and aerial installation on the roof of the hotel earlier this week. Looking forward to the opening!
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Unit 10, Silver Business Park, Christchurch
Dorset
BH233TA
Opening Hours
Monday | 8am - 5pm |
Tuesday | 8am - 5pm |
Wednesday | 8am - 5pm |
Thursday | 8am - 5pm |
Friday | 8am - 5pm |
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