Service Geeni

⚡ Elevate your service game with Service Geeni's mobile engineer software! 🚀

Access smart dispatching, streamline paperwork, and generate quotes instantly while on the go. Our Mobile Worker App empowers engineers with real-time access to job details, customer data, and parts availability, leading to higher first-time fix rates. Bid farewell to unnecessary office trips.

Learn more: https://zurl.co/3lMA

✉️ Streamline your service scheduling with automated emails! ✉️

Service Geeni now offers automatic emailing of services, allowing you to set how far in advance you notify site contacts. They can easily confirm if the service can be done on the proposed date right from the email.

Our seamless integration updates the web app instantly, letting you adjust dates or confirm appointments without the hassle. It's efficiency and convenience, all in one.

Ready to optimise your scheduling? Let's connect!

📸 Enhance your job reports with annotated pictures and videos—effortlessly! 🎥

Service Geeni makes it simple to add visual details to your reports, ensuring clarity and precision every time.

Ready to take your service management to the next level? Speak to us today to discover how our tools can upgrade your operations.

https://zurl.co/Mamu

Struggling to Manage Subcontractors? Service Geeni Has Your Back!

Tired of spending hours managing subcontractor jobs? There's a better way! ✅

Introducing Service Geeni's NEW Subcontractor Module!

Here's how it simplifies your life:
• Schedule jobs with subcontractors as easily as your own team.
• Share job details securely without giving full system access.
• Get live updates, job notes, pictures, and completed forms.
• Automatically generate purchase orders and invoices.

Say goodbye to admin headaches and hello to full transparency for everyone!

Ready to take control? Book a FREE demo today and see how Service Geeni can revolutionize your subcontractor workflow! ➡️ https://zurl.co/ACn1

Drowning in paperwork? No-one likes it, but paperwork has got to be done… Or does it?🤔

Service Geeni can help reduce paperwork and human error by streamlining and automating tasks. Make the computers do the paperwork, leave yourself more time for important human things.

While every service business is different, here are some examples of how a service management tool can help eliminate paperwork and reduce the risk of human error.

Read on here https://zurl.co/4lXo

Why is Field Service Management Software Crucial for Modern Businesses?

In today's fast-paced business environment, seamless management of field operations is key to success. Field Service Management (FSM) software like Service Geeni streamlines processes, enhances customer satisfaction, and boosts efficiency.

⚙️ Key Benefits:
📅 Efficient Work Order Management
📱 Mobile Access for Real-Time Updates
📊 Comprehensive Reporting and Analytics
🔧 Enhanced Compliance and Safety Measures
💻 Seamless Integration with ERP/CRM Systems

Curious about how FSM software can transform your operations? Dive deeper into its features and benefits in our latest article: Key Features of Field Service Management Software.

https://zurl.co/0W8L

Ready to elevate your field service operations? Contact us today to learn how Service Geeni can tailor a solution that fits your business needs.

🚀 Join Our Team as an SEO Content Manager! 🚀

Key Computers is looking for an experienced SEO Content Manager to join our in-house marketing team and work with our brands Service Geeni and Cloud Geeni. If you have B2B SEO experience and are ready for a new challenge, this might be the perfect opportunity for you!

What You’ll Do:
- Develop and execute SEO strategies
- Increase organic leads and optimise content
- Build backlinks and report on SEO progress

What We’re Looking For:
- Proficiency with SEO tools (Moz, SEMRush, Ahrefs, Yoast)
- Experience in B2B SEO, ideally within the tech industry
- Strong technical SEO and keyword research skills

Perks:
- Flexible remote work (only 1 day/month in the office)
- 24 days holiday plus bank holidays
- Access to top SEO tools and learning platforms

Interested? Click the link to learn more and apply today! 📩

https://zurl.co/e1bw

Researching service management tools can be difficult. How do you know if you're comparing apples with apples?

Every tool seems to be shouting about vague benefits and fancy features you don't even know whether you need or not. On top of this, every industry seems having a different name for their version of the software.

Fear not! We've outlined some standard features you should expect to find in a Field Service Management Tool. No sales pitch, no marketing talk, just some information we hope you'll find useful.

Key Features of Field Service Management Software - Service Geeni What key features should you expect in your Field Service Management Software and what do they help you do?

What is your first time fix rate? How do you know if it's a good one? What should you be aiming for? What are other service businesses' FTFR?.... And what if you don't even know what your FTFR is? 😩

Answers to all those questions and more in our latest article...



https://zurl.co/s9tz

How to Improve First Time Fix Rates with a FSM Tool How to Improve First Time Fix Rates in the Maintenance & Repair Industry for positive growth rates, using a FSM tool.

Tired of endless paperwork and the risk of human error? Discover how service management software can revolutionise your workflow in the service industry.

Our latest article, "7 Ways to Reduce Paperwork and Human Error in the Service Industry," explores practical solutions like:

1. Creating Digital Work Orders: Eliminate manual entry errors and speed up the process.
2. Digital Scheduling and Dispatching: Ensure seamless communication with engineers.
3. Providing Mobile Access: Allow engineers to access and input job details on-site.
4. Managing Inventory Digitally: Streamline stock checks and orders.
5. Automating Invoicing and Payments: Improve cash flow and reduce admin tasks.
6. Compliance and Certifications: Simplify regulatory processes and reporting.
7. Integrating with Other Systems: Enhance efficiency by connecting your tools.

Learn how to make paperwork a thing of the past and focus on what really matters.

👉 Read the full article here: https://zurl.co/vBSm

How to Reduce Paperwork with Service Management Software If you want to reduce paperwork in service management you might want to look into using a service management tool.

We had an amazing time at Maintec 2024! A big thank you to everyone who visited our stand. We enjoyed connecting with you and discussing our solutions.

Let’s keep the momentum going! If you met us at Maintec and want to book a demo, why not get a free coffee too. ☕️

Any meetings booked from Maintec can get you a free voucher for your favourite coffee shop, get in touch today!

https://zurl.co/w316

Join Us Today at !

Service Geeni is excited to be at Maintec 2024. You can find us on stand 4-G50 in Hall 4 at the NEC Birmingham. Come by and discover how our innovative solutions can transform your service and maintenance operations.

Maintec 2024 is finally here, and we can't wait to meet you at stand 4-G50!

We’ve got some exciting demonstrations lined up for our brand new mobile software. 📲

Don’t miss out!

Are you going to Maintec 2024?

Make sure to visit us at stand 4-G50! Our team is ready to show you how our software solutions can revolutionise your maintenance operations.

See you there! https://zurl.co/krdA

We’re thrilled to share that we’ll be exhibiting at Maintec 2024 at the NEC in Birmingham!

Visit us at stand 4-G50 to see our latest products and features for our Service Management Software.

https://zurl.co/uuNJ

ATTENTION! We’re about to make your lives easier with our new sub-contractor module!

Our new module allows you to:

👉 Allocate jobs to external engineers – Our new module allows you to share information with your sub-contractor without giving them full system access.

👀 Have visibility of job status – The sub-contractor can feedback live status updates, notes, images and complete forms for any job. Giving you full visibility as a job progresses.

📄 Handle POs and invoices easily – Booking a job through the sub-contractor will automatically raise a PO, allowing you to keep close track of jobs you are allocating and jobs you’re being billed for. What’s even better, invoices will automatically be drafted with notes ready to send to your customer.

If our sub-contractor module sounds like a good fit for you and your organisation, get in touch today and book a demo!

https://zurl.co/MP1t

Do you find yourself burning too much time managing sub-contractor work? 😓

Or do you find yourself using more and more sub-contractors recently?

What if we told you we’ve made sub-contracting as easy allocating one of your own engineers?

With Service Geeni, you can eliminate admin and experience full transparency. Easier for you, your customers and your sub-contractors.

Book a demo to see the sub-contractor module in action!

https://zurl.co/svZh

⚡ Elevate your service game with Service Geeni's mobile engineer software! 🚀

Access smart dispatching, streamline paperwork, and generate quotes instantly while on the go. Our Mobile Worker App empowers engineers with real-time access to job details, customer data, and parts availability, leading to higher first-time fix rates. Bid farewell to unnecessary office trips.

Learn more: https://zurl.co/Nw29

Mobile Worker App Management - Service Geeni Mobile Worker app removes the need for mobile workers to be there to share business­ critical info, learn more on how Service Geeni can improve efficiencies.

Is your customer support leaving much to be desired? At Service Geeni, we're committed to delivering the best quality service. Here's what sets us apart:

🔧 Dedicated Customer Support Portal: Easily submit and track support requests with streamlined efficiency.

👀 Proactive Monitoring: We anticipate issues before they disrupt your operations, ensuring smooth sailing.

🇬🇧 UK Based Support Team: Prompt assistance from professionals who understand your needs.

📈 Real-time Status Updates: Stay informed every step of the way for peace of mind.

🎯 Tailored Support: Efficiently resolve critical issues with our tailored approach.

Upgrade your support experience today. Contact us to learn more!

https://zurl.co/5y0T

🌟 Exciting updates alert! 🌟

In case you missed it we have some exciting features here at Service Geeni:

🛠 New Contractor Module: Simplify subcontractor management and streamline job allocation.

📊 Scheduled Reporting: Share BI insights effortlessly with automated reporting.

📱 Mobile App Enhancements: Engineers can now add photos, raise tasks automatically, and enjoy improved device management.

🔔 Additional Notifications: Keep everyone informed with notifications like job start alerts for customers.

📧 Enhanced Communications: Secure file transfers and email tracking for seamless interactions.

📋 Organisational Features: From draft jobs to global edits, stay organised with ease.

Excited? Dive into these game-changing features and revolutionise your workflow! Need more info? Reach out to your Customer Success Manager today.

https://zurl.co/t5gS

New Feature Launch - March 2024 - Service Geeni New Features Coming this March (2024) include a new contractor module, scheduled reporting, mobile application enhancements, and more.

🔧 Is your warehouse facing the challenge of high production targets and razor-thin margins? 🔧

When equipment breaks down unexpectedly, it's not just productivity at stake—it's your reputation with customers due to missed SLAs. That's where service management software steps in to save the day, complementing your existing warehouse management software (WMS) and keeping operations running smoothly.

Here are three compelling reasons why you should consider exploring service management software:

👉 Maintenance Matters: Planned preventative maintenance (PPM) is your best defense against unplanned downtime. Service management software helps you stay ahead by scheduling maintenance tasks, spotting potential issues early, and reducing the risk of costly breakdowns.

👉 Enhanced Productivity: Beyond maintenance, service management software boosts employee efficiency by improving communication channels and automating routine tasks.

👉 Data-driven Insights: Harness the power of data with comprehensive reporting and insights offered by service management software.

Ready to supercharge your warehouse efficiency? Discover how leading companies like KNAPP leverage Service Geeni's service management software to streamline workflows and deliver exceptional results. Read the article now!



https://zurl.co/JD14

🚀 Attention service industry professionals! 🚀

The engineer shortage crisis is hitting service companies hard, impacting talent acquisition and essential job roles. Did you know that in just two years, the UK saw a staggering decrease of 700,000 engineers?

Discover how innovative technology like field service management software can revolutionise your operations, streamline processes, and efficiently manage subcontractors.

Don't miss out on strategies to overcome the engineer shortage and thrive in today's competitive landscape. Read more now!



https://zurl.co/HrP0

Addressing the Engineer Shortage in Service Companies with Field Service Management Software - Service Geeni Overcome critical engineer shortages by utilising tools such as Service Geeni's powerful field service management software

Struggling with engineer shortages? In just two years, the industry saw a staggering reduction of 700,000 engineers. Read our latest article for insights into the challenges service companies are facing. Learn about technology's critical role and proactive strategies for continued success.

https://zurl.co/FyNs

Service Geeni would like to wish you all a very Happy Easter Weekend!

Just a reminder we will be closed from Friday 29th March - Monday 1st April for the Bank Holiday.

Happy Easter everyone! 🐰🐣

📆 Optimise your maintenance calendar with Service Geeni's planned maintenance capabilities ⚡ Track all PPM jobs effortlessly, allocate resources efficiently, and automate parts ordering for upcoming work. Gain valuable insights with Service Geeni's reporting, facilitating data-driven decisions on past and future work, profitability, and resource allocation. Simplify your PPM process today. Learn more: https://zurl.co/Qn0J

📊 Let Service Geeni supercharge your reporting ⚡ Customise reports to your needs, track key data with KPI dashboards, and dive deep into insights for informed decisions. Schedule reports effortlessly for colleagues and clients, ensuring insights are always available when needed. Always make sure that you have the right data when you need it with Service Geeni. Learn more: https://zurl.co/goP2