The Chat Shop

Harness the power of conversation and define the nature of every visitor’s online journey. We understand the importance of smart, engaging interactions.

Ones that convert customers by reaching out and starting a conversation. Not only do intelligent conversations drive business growth, but they leave a lasting impression in the minds of people who could become customers for life. By combining smart AI technology with engaging human agents, The Chat Shop provides an effective blend of efficient, tech-driven responsiveness and warm human interaction

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Our Story

We increase sales leads by 50% and achieve 99% customer satisfaction with our US and UK-based team.

Sales and support services for aspirational brands in any industry. We’ve tackled everything from cosmetic surgery to financial investments. Partner with the best people in the market and a unique methodology.

We believe in Real People having Real Conversations, so get in touch if you fancy a natter.

Videos (show all)

LeasingOptions.co.uk gets £9 back for every £1 they spend with our award-winning managed live chat programme. Let's see ...
SuperAgents and the Omni-Channel Experience
The Basics: Canned Responses
The Basics: Chat Tech
Top Tips for Your Chat Flow and Scripting
The Basics: Pre-Chat Surveys
How to Hire (Awesome) Live Chat Agents
Whiteboard Wednesdays #3

Address


Building 3, Chiswick Park, 566 Chiswick High Road
London
W45YA

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