Nurse Rachel - Aesthetic Medicine Clinic

Nurse Rachel Matlock 👩‍⚕️
🌹The 10 Years Younger deal is live for August!
Only 5 places for this amazing offer!
Contact now to book!
😍booking for August only
😍 £50 non refundable deposit payable on booking

Hi all

I'm trialling a new booking system where you can book yourself in -

Please use for following link:

Aesthetic Nurse Software

Stunning lip enhancement today! ❤️

New treatment alert! ❤️

Vitaran is the first-ever 100% quality-controlled polynucleotide, embodying the highest level of aesthetic innovation. Derived from 100% purified fragments of trout DNA, VITARAN II is a bio-revitalising skin injectable that has anti-inflammatory qualities. By stimulating the synthesis of collagen and elastin, VITARAN II aids in skin rejuvenation while simultaneously stimulating fibroblasts and other growth factors. Aiding cellular stimulation and regeneration, VITARAN II works to repair the skin's natural barrier whilst allowing the skin to repair and rejuvenate itself.

❤️now welcoming new customers❤️
Usually £190 now £170 for all new clients
Registered Nurse, Advanced Aesthetic Practitioner, Advanced Clinical Practitioner, Prescriber Nurse 👩‍⚕️
BSc. MSc. Dip. RMN NMP

Juicy lip enhancement ❤️

Doing my own PRP today! Did you know by taking a sample of your blood and then separating out the parts of the blood - we can reinject the plasma rich protein part which contains growth factors to re stimulate collagen production? All natural with no side effects! I do this for under my eyes to add moisture, improve texture and help hollowness and dark circles 🥰

Slightly obsessed with these lips today! 🥰

Chemical peel and microneedle 🙏❤️
Tighten pores, rejuvenate skin tone, clear blemishes and shrink fine lines 💉
Usually £120 however £60 if booked for May and June 🤪
£10 deposit required to secure bookings

Beautiful natural lip enhancement today!

I love delivery day! ❤️

Just to let you all know - I will be on holiday from 29th April - May 14th so please book your appointments asap as I am filling up very quick!

Nurse Rachel Matlock 👩‍⚕️
Message now to discuss!

Now offering plasma fibroblast treatments
Full facial rejuvination and lifting packages available
💲 from £150
🤌🏻 forehead, frown, eyes, upper and lower eye lifts, nasolabial lines, lip lines and neck lines
🕰️ results last years
💉 semi invasive - downtime around 1 week

Message me for a consultation now ❤️

Privacy policy
Nurse Rachel Aesthetics Matlock is committed to protecting our customer’s privacy. We understand the importance of ensuring that the personal information entrusted to us is protected and respected and we therefore treat personal data in accordance with our obligations under the General Data Protection Regulation, in addition to our clinical confidential requirements.

This privacy policy sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal information and how we treat it.

INFORMATION WE COLLECT FROM YOU

Information you give to us;

* Enquiries – We may record your details in order to track and follow-up on enquiries, in addition to scheduling appointments. This includes information such as your name, e-mail address or phone number. This is so that we can supply you with the information that you have requested about our professional services, on the basis that it is necessary for our legitimate interests in promoting and in order to provide information and a quotation for our services.

Failing to provide us with this information for marketing purposes will have no impact upon the provision of your treatment.

* Medical Records – Information must be collected as part of your registration with the clinic. This includes information such as your name, address, date of birth, e-mail address, phone number, next of kin and medical history. This is so that we can perform the contract that we have with you, for internal record keeping, billing and accounting, and to respond to any queries, complaints or requests for further information. The basis on which we do so is that it is necessary for our performance of the contract we have with you or is necessary for our legitimate interests in managing our business and improving our professional services, and to comply with our regulatory obligations.

Failing to provide us with this information will result in us being unable to provide treatment.

* Staying in Touch – We provide a wide range of additional services for our patients. We would like to use the details on our database in order to inform you of these and the various services that the group provides, on the basis that it is necessary for our legitimate interests in promoting our professional services. If you do not wish us to use your personal data in this way, please unsubscribe using the relevant link in the email that we send you. All future marketing communications will also contain a simple way to opt out of receiving any further marketing communications.

WHO WE SHARE YOUR PERSONAL DATA WITH

We take our obligations under the General Data Protection Regulation and our clinical confidentiality requirements very seriously.

Sensitive information relating to your medical history will be kept confidential and will only be disclosed to the individuals involved with delivering your treatment.

We may share your personal information with:

* Other members of Health & Aesthetics staff as part of your ongoing care provisions

* In order to provide some of our professional services, we may use the input of selected third parties, where this is necessary for the performance of our contract with you. This will require the disclosure to such third parties of your contact details, as well as further personal data about you with your consent which is relevant to the services they provide. Selected third parties such as Pathology laboratories for diagnostic purposes, Pharmacies for prescriptive purposes in order to provide your agreed treatment. Opting out of sharing your information with these providers may affect our ability to treat you. All our suppliers have entered into appropriate confidentiality obligations and/or contractual data processing clauses with us.

* There may also be circumstances where we are under a duty to disclose your personal information or share your personal information in order to comply with any legal or regulatory requirement, obligation or request. This includes the police for the prevention or investigation of a crime, or our Insurers, legal advisors or other third parties who need access to it in the context of managing, investigating or defending claims or complaints.

YOUR INFORMATION

We cannot guarantee that the information you send us over the internet is secure, but once we receive it we will take all reasonable steps to protect the information you supply

Nurse Rachel Aesthetics Matlock will not transfer your data outside of the European Economic Area. Backups of electronically stored data are taken regularly, with strong encryption used to protect all files.

If you contact us with an enquiry about our professional services but you do not subsequently become a patient, it is our policy to keep your personal data unless you instruct us not to.

If you are or become a patient, we will retain contract information (including personal data) indefinitely.

Personal data relating to our professional contacts will be retained for so long as is necessary, or until you indicate otherwise to us, but we will aim to update our contacts’ preferences on a periodic basis.

YOUR RIGHTS

You have the right to ask us not to process your personal information, but where consent is withdrawn for the processing of personal data from your medical records, our ability to continue your treatments will be impaired.

You have the right to ask us not to process your personal information for marketing purposes. We will only contact you for marketing purposes if you have opted in to receive such communications. If you wish to stop receiving some or all marketing communications from us, you can let us know by email to [email protected]

In some circumstances, you have the right to be forgotten and we will erase all data held about you. Medical records are exempt from erasure. Requests for erasure should be made in writing to [email protected] and will be assessed on a case by case basis.

ACCESS TO INFORMATION

The General Data Protection Regulation gives you the right to access information held about you. Any requests should be made in writing to the Rachel Gregory, 2 poppy fields close, Matlock de43fp.

All records will be supplied within 1 month of receipt of the Subject Access Request.

All requests will be subject to the appropriate identification checks. Whilst there is no charge for the first copy of your record, we reserve the right to charge a small administrative fee for all subsequent copies of the same record.

CONTACT AND COMPLAINTS

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to the Rachel Gregory at the address above.

You have the right to complain to a supervisory authority if you feel that we have breached the terms outlaid in our Privacy Policy. Complaints can be made to the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or further information can be found at www.ico.org.uk

Reducing the look of marionettes 🥰

Filled now ❤️

Model call 📞 treatment free of charge!
Looking for 1 model who is happy to have plasma pen treatment to 3 areas, eyelids and two other areas of your choice. Must be willing to be filmed and be medically appropriate for the treatment

Extremely proud to say I am now fully registered with the JCCP who are essentially the governing body for aesthetic practitioners. Safe practice is essential!

Complaints Policy 💫
INTRODUCTION
This policy outlines procedures and responsibilities for Nurse Rachel Matlock (Rachel Gregory) for handling any concerns, issues or complaints that may arise.
This policy follows:
* The Local Authority Social Services and National Health Service Complaints (England) Regulations (2009). This sets out expectations for NHS providers in how to manage complaints.
* Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (Regulation 16).

RELEVANT CQC FUNDAMENTAL STANDARD/H+SC ACT REGULATION (2014)
* Regulation 16: “Complaints”.

PURPOSE AND OBJECTIVES
The purpose of this policy is to ensure that any complaints or concerns by service users are correctly managed.
Nurse Rachel Matlock although an independent body aspires to meet the principles set out in the NHS Constitution which are:
* The right to have any complaint made about our services dealt with efficiently and to have it properly investigated.
* The commitment to ensure service users are treated with courtesy and receive appropriate support throughout the handling of a complaint; and the fact that they have complained will not adversely affect their future treatment.
* When mistakes happen they shall be acknowledged; an apology made; an explanation given of what went wrong; and the problem rectified quickly and effectively.
* Demonstrating a commitment to ensure that the organisation learns lessons from complaints and uses these to improve services.
This policy serves to indicate how issues concerning service user concerns or complaints should be managed within the organisation.

DUTIES AND RESPONSIBILITIES
Rachel Gregory holds responsibility for ensuring the development, implementation and operation of this policy regarding
Nurse Rachel Gregory will be:
* Responsible for managing the procedures for handling and considering complaints.
* Ensuring that replies are drafted and signed in writing
* Responsible for ensuring that action is taken if necessary in the light of the outcome of a complaint or investigation.
* Responsible for the effective management of the complaints procedure.

POLICY STATEMENT
Everyone has the right to expect a positive experience and a good treatment outcome. In the event of concern or complaint, service users have a right to be listened to and to be treated with respect.
As an authorised provider, Nurse Rachel Matlock will manage complaints properly so user concerns are dealt with appropriately. Good complaint handling matters because it is an important way of ensuring our users receive the service they are entitled to expect.
Complaints are also a valuable source of feedback; they provide an audit trail and can be an early warning of failures in service delivery. When handled well, complaints provide an opportunity to improve service and reputation.

OUR AIMS & OBJECTIVES
* We aim to provide a service that meets the needs of our service users and we strive for a high standard of care;
* We welcome suggestions from service users and from our staff about the safety and quality of service, treatment and care we provide;
* We are committed to an effective and fair complaints system;
* We support a culture of openness and willingness to learn from incidents, including complaints.

OUR COMPLAINTS PRINCIPLES
* Service users are encouraged to provide suggestions, compliments, concerns and complaints and we offer a range of ways to do it.
* All complainants are treated with respect, sensitivity and confidentiality.
* All complaints are handled without prejudice or assumptions about how minor or serious they are. The emphasis is on resolving the problem.
* Service users and staff can make complaints on a confidential basis or anonymously if they wish, and be assured that their identity will be protected.
* Service users will not to be discriminated against or suffer any unjust adverse consequences as a result of making a complaint about standards of care and/or service.

MANAGING COMPLAINTS
* service users are supported to provide feedback about the service, including complaints, concerns, suggestions and compliments. All patients are provided with a link to write an anonymised patient review at the end of their consultation/treatment.
* Staff are expected to attempt resolution of complaints and concerns at the point of service, wherever possible and within the scope of their role and responsibility.
* Complaints that are not resolved at the point of service, or that are received in writing and require follow up, are regarded as formal complaints.
* An acknowledgement letter/email will be sent to the patient within 7 days from the complaint. A timeline for receiving a response will be provided to the patient.
* Rachel Gregory will carry out an analysis report into the complaint. This involves an assessment of the case and discussion with relevant staff members.
* The analysis report will contain a summary of events, learning points and an action plan.
* The patient will be sent a written response containing an expression of regret for any harm or distress suffered. This response will also contain an assessment of the complaint and events leading to it and any learning points gained. If possible a solution will be proposed. This written response must be sent within 14 days.

IF THE COMPLAINT IS NOT RESOLVED
If a patient or member of their family or member of the public is not satisfied with the outcome of their complaint or our handling of the complaint, then they can direct their complaint to:

The Nursing and Midwifery Council
Save Faces or JCCP

Cheeky cheek filler to add volume and lift to the face 🥰

✨February and March Deal ✨
Retrivane skin booster 2 treatments
Was £400
🌈Now £250🌈

Must be booked for Feb or March - £50 deposit required 💫

Flexible payment coming soon! ❤️

❤️new treatment coming soon!❤️

This is a semi invasive treatment which can reduce the look of wrinkles and lines and permanently tighten the skin - can be used on any area of the face, neck and even stretch marks .... can anyone guess what it is?!

Cheek filler and Botox day! ❤️

January deal now on! ❤️

Happy new year deal! Available for the month of January and February 🥰