Park Lane Practice Sunderland

‼️‼️NASAL FLU‼️‼️

We are now booking appointments for nasal flu’s for children aged 2-3.

For more information please visit.

https://www.nhs.uk/vaccinations/child-flu-vaccine/

Contact the practice to make an appointment.

Children's flu vaccine Find out about the children's flu vaccine, including who should have it, how to get it and side effects.

‼️‼️FLU CLINICS‼️‼️

We are now booking appointments for covid and flu vaccines, please contact the surgery to make an appointment. You can also use the self booking links which have been sent via text.

The first clinic will be held Saturday 12th October 2024.

‼️‼️RSV VACCINE‼️‼️

RSV is very common. Almost all children get it at least once before they’re 2 years old.

It’s not usually serious, but some babies and adults have a higher risk of getting seriously Ill.

For more information please visit:

https://www.nhs.uk/conditions/respiratory-syncytial-virus-rsv/

‼️Please contact us to make an appointment

‼️BANK HOLIDAY‼️

The surgery will be closed on Monday 26th August for bank holiday, we will reopen on Tuesday 27th August at 8am.

Thankyou

🔵JULY’S APPOINTMENT DATA🔵

Please let us know if you are unable to keep your appointment.

🔵JULY’S FRIENDS & FAMILY RESULTS🔵

🔔 Patient Announcement 🔔

You will all be aware of the riots which occurred at the weekend in Sunderland City Centre. We have seen notification on a number of social media sites that there could be a potential planned protest in Hendon tomorrow evening Wednesday 7th August 2024 at 8pm.

Although we have not had official notification from our commissioning bodies we need to consider the safety of our patients. You may want to consider if you have planned a visit to the Surgery tomorrow, please give some thought to the necessity of your visit. If your visit to the Surgery can wait then I would advise you to consider contacting the Surgery by telephone where our team will endeavour to try and help you with your enquiry over the telephone.

Management Team

The surgery will be closed from 12pm on Wednesday 24th July for mandatory staff training and will re open at 8:00am on Thursday 25th July. If you need any medical assistance during this time please contact 111 or incase of an emergency please contact 999.

Thank you.

Computer outage update
Good news, our computer system has been restored, it is going very slow and we do have quite a backlog so please bear with us until we get back up to speed. We are open as ususal to make appointments and take prescriptions, please try to use the online services as the phones are extremely busy. Thanks for your patience

IMPORTANT UPDATE

The clinical system issue has been identified as a global IT outage affecting more than just heathcare systems.

Our IT department are aware and are trying to resolve the issue.

We do not have access to our systems, and are unable to order any prescriptions or book any appointments.

We apologise for any inconveniences caused , all our systems are down. In the case of an emergency please ring 111 or 999

We are advertising for a medical receptionist, please see advert below;

Job Advert To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose.

Morning , urgent notice the practice are having telephone issues , if you are unable to get through please call 111 ,any urgent matters 999 or visit accident and emergency. Thanks for your understanding
Park lane

Get talking this Men’s Mental Health Month 🩵

Sending love to men everywhere on mens mental health month 🩵

We will be closed for the bank holiday on Monday 27th May. Any URGENT medical emergencies should call 📞 111 or life threatening emergencies 999.

Please also give plenty of time to order your repeat prescriptions just in time for the Bank holiday.
You can do this by using our NHS app 📲 or calling the surgery. If you don’t have the NHS patient access app, please call the surgery for one of our reception team members to assist you.

Thank you and we hope you have a lovely bank holiday!

Park Lane Practice.

‼️BANK HOLIDAY OPENING HOURS‼️

Monday 6th may - CLOSED

Reopen on Tuesday 7th may at 8AM.

If you need advice or medical help over the bank holiday period please contact 111.

‼️Only use A&E in absolute emergency‼️

🔵Friends and Family test 🔵

In March 2024, 143 patients responded to our ‘Friends & Family’ test. Thank you to all patients that took the time to do this.

‼️143 patients completed a text reply to the test. ‼️

❗️112 would be extremely likely to recommend us
❗️21 would be likely to recommend us
❗️3 would do neither
❗️ 2 would be unlikely to recommend us
❗️2 would be extremely unlikely to recommend us
❗️4 did no know if they would recommend us.

March’s appt information

If you are unable to attend an appointment, please let us know.

🐣Easter Holiday opening times🐣

Thursday 28th March - OPEN - 8am - 6pm

Friday 29th March (Good Friday) - closed

Saturday 30th March & Sunday 31st - closed

Monday 1st April (Easter Monday) - closed

We reopen Tuesday 2nd April - 8am - 6pm

If you need advice or medical help over the Easter holiday period please contact 111.

‼️Only use A&E in absolute emergency‼️

🐣Happy Easter from everyone at Park Lane 🐣

The surgery will be closed this afternoon for staff training and will reopen as usual tomorrow morning from 8:00am.

Any medical urgencies please call 111 or 999.

Thank you!

Park Lane Practice

🎅🏻🎅🏻CHRISTMAS OPENING HOURS🎅🏻🎅🏻

22nd December -0800-1800
25th December - CLOSED
26th December - CLOSED
27th December - 0800-1800
28th December - 0800-1800
29th December - 0800-1800
1st January - CLOSED
2nd January - 0800-1800

We would like to wish all our patients a very merry Christmas and happy new year.

Please ensure you have ordered your prescriptions in plenty time for the Christmas holidays.

🎅🏻 Thankyou 🎅🏻

🔵Friends and Family test 🔵

In October 2023, 130 patients responded to our ‘Friends & Family’ test. Thank you to all patients that took the time to do this.

‼️130 patients completed a text reply to the test. ‼️

❗️105 would be extremely likely to recommend us
❗️18 would be likely to recommend us
❗️0 would do neither
❗️1 would be unlikely to recommend us
❗️2 would be extremely unlikely to recommend us
❗️4 did no know if they would recommend us.

Morning , Please note our surgery will be closed for 2 hours today 12-2pm.
Due to mandatory training.

Any medical emergencies please call 111 or 999

Thank you for your understanding.
Park Lane Practice

Unfortunately due to weather conditions we are experiencing some technical difficulties with our computer systems and phone lines!

We are trying our best to resolve this matter but please bare with us. Any medical emergencies please call 111 or 999

Thank you

Some of our lovely team who worked todays Flu & Covid clinic and our lovely volunteers from the ppg.

Thankyou for another successful day! We couldn’t do it without our dedicated team and our amazing patients!

Last clinic is the 28th October, don’t forget to get booked in.

As the summer holidays are fast approaching we will inevitably see demand for appointments increase..

Did you know?? Pharmacists can advise on and treat a variety of minor ailments, including some you might not expect, so whether you’re making the most of sunny Sunderland or enjoying a stay-cation 🗺️

PLEASE help us to help you when you really need us and THINK PHARMACY FIRST 💊 🦠 🏥 It’s often quicker and more convenient for you too!

If you’re on holiday in England and need clinical advice, pop into a local pharmacy where you’re staying.

Pharmacists are qualified healthcare professionals who can help with minor health concerns like tummy troubles, aches and pains and many more. They can also refer you to the right help if they think it’s more serious.

Our tool can help you find the nearest one: nhs.uk/find-a-pharmacy

happy birthday to us! ….

5 July 2023 marks 75 years of the National Health Service.

Treating over a million people a day in England, the NHS touches all of our lives. When it was founded in 1948, the NHS was the first universal health system to be available to all,

Sunderland Bangladesh International Centre - “ Cervical screening awareness “
All females welcome! Each year, more then 3200 women are diagnosed with cervical cancer. This type of cancer can effect women of all ages.

Are you struggling with your mental health and finding it difficult to cope with your cancer treatment? Then, passport to My Health and Well-being could help you. Developed by Middlesbrough and Stockton Mind it’s a simple booklet for you and your cancer team to record important information about you , your cancer diagnosis and treatment. Find out more …. www.middlesbroughandstocktonmind.org.uk