Arema Connect

We are delighted to sponsor jerseys for the local Leeds AFC Cork Premier U14 team 🔵⚪️

We hope the jerseys bring the team luck 💪🏼✨

It’s that time of the year again - Cork International Film Festival is taking place from Nov. 7th - 17th 🍿🎬

The lineup this year is absolutely incredible, including over 200 films across the festival. With so much to choose from, we decided to share some of our most anticipated screenings 📽️🎞️

Happy Halloween from Arema Connect 👻🎃

We wish everyone a spooky, safe Halloween, full of treats and hopefully not too many tricks!

On September 26th we celebrate European Day of Languages, a day for “promoting awareness among the general public of the importance of language learning and protecting the linguistic heritage.” (Council of Europe) 🗯️

Here at Arema Connect, we are proud of our language offerings to our clients. We have great conversations in English, Irish, German, and French 🇫🇷🇩🇪🇮🇪

We are currently recruiting for a number of Customer Support Agent roles 🧑‍💻👩🏻‍💻

Check out the job description below ⬇️

Working for Arema Connect means joining a dynamic team and an environment of continuous learning and development 💫

If you would like to join our award-winning customer support team send your C.V. to

📧[email protected]

Happy International Dog Day from the Arema Team 🐶🐾

Here are some of our team member’s beloved four legged friends..cuteness overload 🩵

We hope you all enjoy the day with your puppers and dogoos 🦴🐾

Happy Book Lovers Day! 📚

You may have seen that the New York Times recently published their 100 Best Books of the 21st Century. Inspired by that list, here are 10 recommendations put forth by some of our staff here at Arema Connect!

Whether cosying up with a tense thriller, or reading a light hearted beach read, we hope you spend some time in the pages of a book today!

Happy International Friendship Day from Arema Connect 🫶🏻

We value the friendships that are forged amongst our team. These friendships contribute to our positive working environment which in turn enable us to deliver an unsurpassed customer experience on behalf of our clients 🤝🏼

Here’s to friendships 🥳

📣 We are currently recruiting for several Shared Services Customer Support Roles.

These roles involve providing positive end-to-end customer journey support and administrative tasks via telephone, email and live chat on full-time basis 👩🏻‍💻

Role & Responsibilities:
✅ Telephone Answering support;
✅ Maintaining an up-to-date knowledge of client procedures;
✅ Answering customers' enquiries via telephone;
✅ Administrative duties.

Benefits of working at Arema Connect include:
⭐️ Collaborative working environment;
⭐️ Flexible schedules;
⭐️ Competitive rates;
⭐️ Progression opportunities.

See here for more information - https://aremaconnect.com/about-us-2/our-careers/

If you are interested in joining our exceptional team, please send your C.V. to [email protected] 📧

Arema Connect would like to wish a very Happy 4th of July to our American friends, colleagues, and clients! We wish you a joyous and celebratory day 🇺🇸

📣 We are recruiting for several Shared Services Customer Support Roles.

These roles involve providing a top-class customer experience and administrative tasks via telephone, email and live chat on full-time basis 👩🏻‍💻🧑🏼‍💻

The role
✅ Telephone Answering support;
✅ Maintaining an up-to-date knowledge of client procedures;
✅ Answering customers' enquiries via telephone;
✅ Administrative duties.

What we offer
✨ Collaborative working environment;
✨ Flexible schedules;
✨ Competitive rates;
✨ Progression opportunities.

Visit the link here for more information - https://aremaconnect.com/about-us-2/our-careers/

If you are interested in joining our dynamic team please send your C.V. to [email protected] 📧

World Environment Day offers a platform for raising awareness on vital issues including global warming and pollution. As an organisation, we believe it is paramount to care for and protect our plant 🌎

Our Environmental Management Representative team have implemented a number of green initiatives and sustainable practices including:

🌱 Implementing extensive energy usage guidelines for office and remote working;

🌱 Limiting paper usage;

🌱 Reduction in energy consumption by 5%;

🌱 Educating our team on our environmental efforts on a monthly basis.

We hope that our efforts will encourage our team to be more sustainable in their everyday lives 🌲🌳🍃💚

Customer needs encompass the essential requirements and desires that customers have.

Businesses that truly listen to their customers and prioritise their needs are better equipped to develop products and services that align with customer preferences 🧑🏼‍💼👩🏻‍💼

Here are 4 ways that you can ensure that your support function is readily available for your customers and ticks all of their boxes -

🔹Timely responses;
🔹Clear communication;
🔹Personalised solutions;
🔹Reliability and Empathy.

Visit here to read our latest blog in full ➡️ https://aremaconnect.com/2024/04/what-customers-really-want-from-a-support-function/

Wishing you all a very Happy Easter 🐰

🌍 Today, on , we're proud to announce our recertification of ISO 14001:2015! 🌟

At Arema Connect, we're committed to managing environmental practices and reducing our footprint. Together, we're making a positive impact! 🌿

Take a look at some of our recycling initiatives 👉

Wishing our clients, connections and employees near and far a very Happy St.Patrick's Day (“Lá Fhéile Pádraig sona duit!”) ☘️💚

This year to mark St. Patrick's Day we’re sharing the many perks of partnering with an Irish-based supplier☘️

Of course, we are widely known for our gift of the gab, Irish charm and not to forget our much loved Riverdance. Putting all of these aside, as a pro-business environment, there are many more perks that make Irish suppliers both a unique and favourable option to partner with🤝

Visit our latest blog for more - https://aremaconnect.com/2024/03/the-perks-of-partnering-with-the-irish/

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Customer feedback can offer immense insights and opportunities for businesses if leveraged and incorporated effectively 💭

As a leading Customer Support organisation dedicated to supporting our clients’ customers, leveraging and incorporating feedback effectively is paramount to the success of your business’s overall brand. Feedback provides multiple benefits including enhancing the customer experience and driving growth 😃

Check out our blog for more ➡ https://aremaconnect.com/2024/02/how-customer-feedback-can-be-leveraged-for-success/