TechSee

Join us at Dreamforce 2024, the premier AI gathering of the year! 🚀

Explore how TechSee’s advanced AI tools can elevate customer satisfaction while cutting operational costs.

Meet our experts, including Jason P. Aubee, Senior VP of Sales, Ken Daniels, Global Alliances Lead, and Brion Johnson, Senior Solution Engineer, who will be available to demonstrate solutions for handling issues remotely and minimizing expensive on-site interventions.

Catch Brion Johnson along with fellow industry leaders during our Visual Remote Assistance session on Tuesday, Sept 17, at 1:30 PM as they unveil groundbreaking techniques to transform your field service approach.

Sign up today >>> https://hubs.ly/Q02PRN0Y0

Schedule a meeting here 👉 https://hubs.ly/Q02PRGCw0

Salesforce

Is your business ready for the AI shift? 🤖 AI is transforming customer experience, and staying competitive means addressing key challenges:

- Predict customer needs with AI-driven insights.

- Keep interactions human with AI-enhanced empathy.

- Reduce errors through automation.

AI should enhance your team, not replace it. Upskilling your workforce is key to delivering authentic CX.

Learn more in Forbes https://hubs.ly/Q02PJLdK0

Imagine a tool that instantly sees and solves issues for you. The future of customer support is here!

Meet 𝐕𝐑𝐀𝐢, our cutting-edge Visual Remote Assistance AI that delivers just that.

🔎 Diagnosing Complex Problems: VRAi provides precise solutions in real time, cutting out the guesswork.

💬 Fast Troubleshooting: VRAi offers immediate resolutions, enhancing your efficiency.

🌐 Seamlessly Integration with Salesforce: VRAi boosts both your operational efficiency and customer satisfaction.

Catch us at Dreamforce 2024 where our team will be there to meet you, discuss how VRAi can transform your support experience, and answer all your questions.

Learn more >>> https://hubs.ly/Q02PvwWH0

Salesforce

🚀 Excited for Dreamforce 2024?

Don’t miss our Visual Remote Assistance session on Tuesday, Sept 17, at 1:30 PM with Brion Johnson, Senior Solution Engineer at TechSee!

Brion will join the stage with fellow industry leaders as they delve into effective techniques for remotely solving simple problems, which helps in reducing costly onsite visits and improving overall efficiency.

Additionally, they will showcase tools that enhance appointment transparency and enable self-scheduling, leading to increased customer satisfaction.

Get more info >> https://hubs.ly/Q02Pm5Sf0

Schedule a meeting here 👉 https://hubs.ly/Q02PlXqN0

Salesforce

Meet TechSee at Dreamforce 2024, the world’s largest AI event! 🚀

Our team—Jason P. Aubee, Senior VP of Sales, Ken Daniels, Head of Global Alliances, and Brion Johnson, Senior Solution Engineer—will be onsite to discuss our cutting-edge Visual AI Platform and Visual Remote Assistance (VRA) to help you exceed customer expectations and reduce costs. 🤖

Don't miss our Visual Remote Assistance session on Tuesday, Sept 17, at 1:30 PM, where Brion Johnson will take the stage with industry leaders to share innovative strategies to transform your field service >>> https://hubs.ly/Q02PczGj0

Schedule a meeting here 👉 https://hubs.ly/Q02PcyHB0

Salesforce

#

Artificial Intelligence & Generative AI are transforming the landscape of Customer Experience Automation (CXA). With AI-driven solutions, we're moving towards more intelligent, flexible, and human-like interactions. 🌟

Here’s how AI is reshaping CXA:

🌐 Contextual Understanding
🔮 Predictive Insights
🔄 Hybrid Support
📱💻 Seamless Omnichannel Experience
📊 Predictive Measures

Learn more >>> https://hubs.ly/Q02NSHfs0

Wattsmart, powered by TechSee’s advanced visual AI, now offers a free, self-guided virtual home energy assessment.

We're proud to support Wattsmart in making energy efficiency accessible to all. 🌍🔋

Discover ways to reduce your energy costs effortlessly!

Read more in FOX 13 News: https://hubs.ly/Q02Np3jX0

Happy Labor Day from TechSee! 🎉

Today, we celebrate the dedication, creativity, and relentless effort of our incredible team and workers everywhere.

Whether you're in the U.S. or any part of the world, your hard work not only drives our success but also fuels the technology and innovations that shape the future.

Thank you for all that you do. 🙌

Wishing everyone a safe and well-deserved holiday!

📞 Call centers are the heart of customer service, but they face challenges like long wait times, lack of personalization, and outdated tech.

Discover how AI and automation can transform call center operations, tackling pain points and enhancing service quality.

Explore best practices and innovative solutions in our latest blog: https://hubs.ly/Q02N93670

Are you a dynamic and experienced professional ready to drive growth and build strong client relationships?

We're looking for a passionate Enterprise Account Executive to join our team!

📝 Position: Full-time, Mid-Senior level

🌍 Type: Remote or onsite in NYC

📍 Location: New York City Metropolitan Area (Remote option available)

Apply now and be part of an innovative team that's making waves in the industry >>> https://hubs.ly/Q02N53QZ0

🚨 Big changes are coming for customer service as the White House pushes for stricter consumer protection regulations.

CEO Eitan Cohen highlights the critical role of AI in navigating these new rules. He points out that cloud technologies and AI-driven video support can help manage unpredictable contact center demands and enhance customer service efficiency.

"AI is not just about cost-cutting; it's about expanding capacity and fostering growth."

Read more about it in TechTarget News: https://hubs.ly/Q02MWHKp0

Check out this fascinating interview with Eitan Cohen in The AI Journal, where he delves into the customer-focused benefits of our interactive video-based AI for troubleshooting applications. 🚀

🔗 https://hubs.ly/Q02MJWJm0

🐾🌍 Happy International Dog Day!

Today, we're honoring our furry friends and the special bond we share with our loyal companions. 🐶❤️

Share the love for your pup by posting your moments and telling us why your dog is paws-itively awesome! 📸

Let's come together to celebrate our four-legged friends and create a world where humans, dogs, and tech enthusiasts thrive.

Megan Saucier, Director of Strategic Accounts at TechSee, is here to tackle your tech questions with insight and a touch of humor. This week, she's diving into the debate on customer service automation.

Q: Dear Megan, is it possible to fully automate customer service?

A: "While automation can handle many tasks and boost efficiency, it can’t replace the nuanced, empathetic interactions that humans excel at. Think of it this way: AI is Batman, and your human agents are Robin.”

Got a question? Send it our way, and let's dive into the tech world together.

Explore more questions >>> https://hubs.ly/Q02M2ZTk0

TechSee is essential for telecommunications in 63% of Fortune 500 companies. Our advanced technology provides exceptional protection and peace of mind for millions of users.

Thank you for trusting TechSee to keep your homes secure. 🙏

🔍 In today's competitive market, exceptional customer experience (CX) is more critical than ever, with online reviews making or breaking a business.

Enter Customer Experience Automation (CXA).

CXA uses advanced tech to enhance efficiency, cut costs, and boost satisfaction, evolving from IVR systems to sophisticated AI-driven solutions.

Learn more >>> https://hubs.ly/Q02LhGd50

The rise of Generative AI is transforming how brands enhance customer experiences, but there’s a common misconception that it might replace the human touch.

In reality, GenAI is here to complement, not replace, human interaction, making your CX even more powerful and personalized. 🤖

Blending cutting-edge technology with genuine empathy is how you can create extraordinary customer experiences and build lasting loyalty.

Read more in Forbes >>> https://hubs.ly/Q02L6PHW0

Artificial Intelligence is transforming contact centers, enhancing experiences for leaders, agents, and customers alike. Here’s how AI is making waves across the industry:

📈 For Leaders:
AI offers insights into agent performance and customer behavior, enabling better decisions.

🤖 For Agents:
AI tools like chatbots handle routine tasks, allowing agents to focus on complex issues.

🚀 For Customers:
AI improves service with faster responses, accurate resolutions, and personalized interactions, making customers feel valued and increasing satisfaction.

Learn more about how AI can transform your contact center in this CX Journey Inc. article >>> https://hubs.ly/Q02KPcT70

⭐ Multimodal AI is revolutionizing user experience, and we're at the forefront at TechSee! ⭐

Imagine combining the best of YouTube how-to videos with a standard chatbot or customer support service. That's the magic of multimodal AI, merging conversational AI with video technology for a holistically interactive experience.

“TechSee is redefining AI-driven support with its computer vision technology, offering distinct advantages over how-to YouTube videos and traditional call centers. Unlike static videos or call centers, Sophie AI is the world’s first autonomous customer service agent capable of seeing, hearing, understanding, and guiding customers in real-time just like a human.” ~ Eitan Cohen, CEO and Co-founder of TechSee

Check out this fascinating interview with Eitan Cohen in the AI Journal, where he delves into the customer-focused benefits of our interactive video-based AI for troubleshooting applications. 🚀

🔗 https://hubs.ly/Q02KwkyT0

Join us on this exciting journey and discover how multimodal AI is setting new standards in customer experience!

As we dive deeper into this era of digital transformation, one force stands out in transforming how businesses connect with customers: Artificial Intelligence. 🤖

From personalized experiences to seamless interactions, AI is not just a trend but a game-changer. Here’s how it’s making waves:

🛒 Tailored Experiences

🙄 Efficient Interactions

📊 Harnessing Data for Improvement

Learn more in this Forbes article >>> https://hubs.ly/Q02K4sY40

Explore the transformative power of AI beyond mere task automation and productivity enhancements. Envision fully automated AI agents transforming operations.

These agents aren't just tools; they're liberators, automating mundane tasks to free up resources. Imagine your top talents focusing on strategic initiatives instead of routine tasks - leading to quicker responses, personalized interactions, and a seamless end-to-end experience.

But this shift requires more than technology; it demands a cultural change. Successful integration involves careful planning, phased implementation, and alignment with your organization’s values.

Embrace a future where AI boosts efficiency, enhances customer satisfaction, and unlocks endless possibilities.

Read more >>>

https://hubs.ly/Q02JXS3-0

In the rapidly evolving world of artificial intelligence, safety is paramount. Businesses increasingly turn to AI to streamline operations, enhance customer experience, and drive efficiency.

However, as AI systems become more sophisticated, ensuring their safety becomes more complex.

Sophie AI stands at the forefront of this technological revolution, offering robust solutions through its cutting-edge multimodal AI capabilities.

Learn more >>> https://hubs.ly/Q02JQmwN0

Welcome to "Dear Megan," where innovation meets humor, and customer experience gets a dash of wit!

Megan Saucier, Director of Strategic Accounts at TechSee, shares insights and stories, tackling frequently asked questions in the field, providing you with the knowledge and laughter you need.

Q: Dear Megan, I keep hearing about AI in customer service. Should I really trust it?

A: “Trust in AI stems from recognizing its role—not replacing humans but enhancing their capabilities to deliver exceptional service.”

Have a question? Send it our way, and let's explore the fascinating world of tech together.

Learn more >>> https://hubs.ly/Q02JBL4c0

Happening tomorrow! 🎉

TechSee is collaborating with IAMAI for an exclusive webinar on Leveraging Artificial Intelligence to Drive Business Growth.

🗓 Date: 30th July, Tuesday
🕒 Time: 2 PM – 4 PM India Time (11:30 AM – 2 PM Israel Time)

Don't miss this opportunity to delve into the cutting-edge world of AI and its transformative potential for businesses.

Join us, Monday July 29, 12:00 PM - 12:30 PM EDT, as we delve into the realm of Visual Remote Assistant (VRA) technology and how it can transform your business operations with its groundbreaking capabilities and seamless deployment strategies.

Whether you're new to virtual assistance or looking to enhance your setup, this live demo webinar unlocks the full potential of VRA for you.

Register now >>> https://hubs.ly/Q02HXwb90

Waiting on hold for ages, only to explain your issue from scratch is frustrating, right? 🤔 Well, It doesn't have to be this way!

AI-powered tools transform customer service, listening to every call and catching details even humans might miss.

TechSee’s Automated Visual Flows for example, will engage with your customers while they wait for a represeantiative, to provide critical information with forms, image capture, and AI.

Read more about it in CMSWire >>> https://hubs.ly/Q02HN_dy0