Knowledge Base Software

It gives us immense pleasure to announce the release of PHPKB 9.5, the long-awaited upgrade of PHPKB Knowledge Management Software. Know what's new in this major upgrade version at the release notes link below.

Release Notes: https://www.phpkb.com/release-notes

https://www.phpkb.com/kb/article/creating-an-effective-self-service-experience-using-a-knowledge-base-312.html

Creating a knowledge base is one of the best ways to provide self-service for your users. With a knowledge base, users can find answers to their questions without having to contact support. Ultimately, this can help save your company time and money – positively impacting your bottom line.

Creating an Effective Self-Service Experience Using a Knowledge Base For many brands today, customer service can either make or break their business. Find out how a self-service customer support knowledge base can help your business grow!

Knowledge Base Software with SAML SSO

Adopting SSO can make life easier for you and your clients. We have SSO enabled in the enterprise editions (both SaaS and Self-Hosted licenses) of PHPKB knowledge base software, and you can configure multiple user logins via the SSO by opting for the SAML SSO Plugin or OpenID Plugin.

Knowledge Base Software with SAML SSO SSO allows users to easily access multiple applications with a single login event. SAML is an open standard protocol that enables SSO for applications like PHPKB knowledge base software.