SaaS Labs

🤔 Are you unknowingly sabotaging your sales?

Well, it might be time to shake things up and discover if your hidden biases are interfering with your sales efforts 🤔

🚫 Cognitive biases in sales can be hard to detect, but they can have a huge impact on your ability to close deals.

So let's ditch those preconceptions and start closing those deals like a boss! Are you ready for the challenge? 💪

Dealing with difficult customers can be like walking on a tightrope - one wrong move and everything could come crashing down!

That's why deploying the right techniques is crucial for handling tricky customer interactions 💭

We've got 10 psychology principles that will help you navigate the stormiest of customer encounters

What's your go-to hack for dealing with difficult customer? Tell us in the comments

There are good sales questions👍🏻
There are very good sales questions 🔥
And then, there are questions that lead to sales 🎯

Check out this quick guide on how to ask the right questions in sales 👇🏻

Say cheese! 📸🧀
We're thrilled to introduce you to the Snap-happy winners of our Team Photo Contest! 🏆🎉

The entries were so good that it was hard to choose just two, but we managed to find the perfect snaps that truly embodied the theme 'Yes, we're this crazy'! 😜

One team is great at writing codes, but even greater at striking a pose

The other team showed us how they're not just great at capturing leads, but also capturing a great snap

So, let's give it up for our talented winners and for every member of our tribe who knows how to work hard and play hard! 🙌

Turning customer frowns into smiles, and solving problems faster than you can say "WOW"

When customers need a hero, it's the customer support reps who come to save their day 💪

Don't they deserve to hear some applause every once in a while, to remind them of the impact they have 🎤

Here are 10 things that customer support reps that can brighten up every rep's day!

What would you like to add to this list? Tell us in the comments ⬇️

It's and we'd like to say that ours are the best 🙌🏻

Want to know the secret to happy customers?

Here's our mantra to unlocking customer success 👇🏻

It's not just about selling products, it's about understanding customers' needs and exceeding their expectations, consistently

What's your mantra to happy customers? Tell us in the comments

We're on top of the world! JustCall officially crowned the G.O.A.T. and B.O.A.T. by customers 🐐 🙌🏻🥇

This is a huge accomplishment for us and we're always grateful for the support and loyalty of our customers.

We look forward to continue providing the best service to our customers and making them happy.

Are you a sales rep looking for a little extra motivation? Look no further than the stars! ✨

Each sign has its own unique strengths and characteristics.

Find out how to leverage your zodiac sign and take your sales game to the next level!

New Year, new me 🙌🏻 or at least that's the plan, right?

Here's a resolution that's easy to stick to and will actually help you move up the ladder: READING MORE ✅

Staying ahead of the learning curve is crucial to your success.
So swap your screens for a dose of good old bookish wisdom with these 5 books to add to your 2023 reading list:

1. Influence: The Psychology of Persuasion by Robert Cialdini- Struggling to get past sales objections? This book explores the psychological principles that drive people to say "yes" and how they can be used effectively.

2. The Sales Bible: The Ultimate Sales Resource by Jeffrey Gitomer - A best-seller that should be on every sales rep's book shelf. This one covers everything from building rapport and finding leads to closing deals and building long-term relationships with customers.

3. The 7 Habits of Highly Effective People by Stephen Covey- This classic self-help book presents seven habits that can help you become more effective in all areas of your life. Offering timeless principles for achieving success and happiness, this book offers a holistic approach to personal growth and is a must-read for anyone looking to improve their effectiveness and fulfilment in life.

4. The Art of Client Service by Robert Solomon - This book is a practical guide to providing excellent customer service and building strong client relationships. Solomon covers a wide range of topics, including communication, problem-solving, account management, and building trust and loyalty.

5. The Effortless Experience is a comprehensive guide to improving customer loyalty through exceptional experiences. Dixon, Toman, and DeLisi offer valuable insights and practical tips for creating seamless, effortless experiences for customers, backed by case studies and data-driven analysis.

Which book (s) are you adding to your reading list in 2023? Tell us in the comments.

It's the most wonderful time of the year! Time to dream up our wildest Christmas wishlists (and hope that Santa delivers)

Sure, socks and Christmas pudding are always appreciated, but let's be real - we all have those secret gifts that we hope to find under the tree 🎄 😉

Who knows, maybe Santa will be feeling extra generous this year and grants us all of our wildest wishes.

Here's hoping for a holiday season filled with joy, cheer, and of course, the perfect presents 🤩

Meet the new leaders of 🤩

Matt Hassett has joined SaaS Labs as the Vice President of Marketing. With an experience spanning 20+ years in the communications industry, Matt is a true SMB Marketing veteran. In his previous roles, most recently as the Director for SMB Marketing at Ring Central, he helped build a viable division that encompassed Demand Gen, Lifecycle and Acquisition for SMBs.

In his spare time, Matt loves working on classic cars, working out and hiking, landscaping and playing with his one year-old Boxer, Auggie.

Bringing in an abundance of experience and know-how, Matt will be leading the Marketing strategy for SaaS Labs and its products.

Welcome to the team, Matt. We're thrilled to have you on board

Meet the new leaders of

James Riseman has joined us as the Head of Product Marketing. He comes with over 20 years of experience across industries, crafting compelling product stories for top SaaS players like New Relic and WebEx. Outside of work, James enjoys travelling, rock-climbing, tennis and playing board games.

With a multi-dimensional background spanning across Product Marketing, Strategy and Consulting, James brings a wealth of know-how and expertise to the Product Marketing division at SaaS Labs.

Welcome to the team, James. We're thrilled to have you on board 🙌🏻

We’re closing 2022 strong 💪

SaaS Labs has been chosen as a 2022 Technology Fast 500™ winner by Deloitte. 🏆

We’re #151 on the list and in the company of some of the most innovative, fastest-growing tech companies worldwide.

Hear from our founder Gaurav Sharma on what got us on the Fast ⚡500 list!

We are delighted to announce that Deloitte has recognized us as #151 among the fastest-growing tech companies in the United States as part of the coveted ‘Fast 500’ list. 🏆

This comes just 5 months after the Hurun Future Unicorn award that recognized us as one of the top 50 startups in India with Unicorn potential over the next two years.

From being just another player in the market to a category leader in Sales and Support software, our momentum and action bias have powered us to these accolades.

We’re in the company of some of the most innovative, fastest-growing tech companies worldwide.

Thank you to every single customer, investor, partner and of course our ever growing for rooting for us 💪

Congratulations to all the winners, find the entire Fast 500 list here - shorturl.at/hprE4

Are you a start-up or entrepreneur looking to stand out in a sea of options?

It takes more than just flashy features to outshine your competitors.

Start with the basics, and focus on providing a stellar experience to customers.

The Helpwise Start-up Program is giving you an opportunity to fuel both your customer happiness and business growth. The best part, you can get started for free!

Fill up this form to get started 👉 https://bit.ly/3bI9Aqo

Leaves turning orange, breezes becoming cooler, school bells ringing 🍂

Wait! Are we back to high school again? Or are we just watching a "Ferris Bueller's Day Off" rerun?

Most probably, the latter 🍿

Apart from it being our fave sick-day binge, there's a lot to learn from this retro hit by John Hughes—especially for sales reps.

What's your favorite takeaway from the movie?

It's funny until it's not 🥲

Decoding the SaaS playbook with Gaurav Sharma.

An unplugged chat on the phenomenal growth of SaaS Labs and JustCall, the entrepreneurial spirit, the company culture, and more...

You don't want to miss this! 🤩

Link in the comments.

Who says remote teams can't be close-knit 😎

We just had our monthly townhall with 285 attendees from across India 🇮🇳, US 🇺🇸, France 🇫🇷, and Poland 🇵🇱. We celebrated achievements, shared updates, brainstormed new initiatives, and had a lot of good banter!

Here’s a roundup of what was discussed:
1. Welcomed 20+ new members to our tribe (woot woot 🥳)
2. Our massive security platform-wide security initiative (bugs beware ☠️)
3. Our Product Management on site at HQ (Fresh faces on the product team⚡️)
4. Star performers across departments & products 🏆
5. Cross-team collaboration across regions 🌍

What separates the top 1% reps from others. 😎

Do you agree?

All work and no play? We don't do that here 😎

Here are 5 minutes of unadulterated football love from our CallPage team in Poland ⚽️

https://bit.ly/3eDetSC

26.05.2022 III Liga C - SMAY vs. CallPage www.biznesliga.pl

Time to get smarter with the work you do 💡

All those hours of manual effort can take a toll on your health.

Here's a simple tip: leave the boring, repetitive tasks to AI and focus simply on closing deals 🤖

With JustCall & JustCall IQ, you can automate call recording, transcription, and scoring and get detailed intel at your fingertips.

See how you can do it here: https://justcall.io/solution/conversation-intelligence/

The verdict is out 👇

We're one of the Best Workplaces for Women.

We're honored to be nominated in the 'Best for Women' category in the Startups Employees Love initiative by xto10x

This shortlist features the startups that scored the highest eNPS (employee Net Promoter Score ®) amongst women employees 🏆

Thank you to the Women of for acknowledging our efforts to build an inclusive and equitable workplace. 💚

t's not an ordinary Friday! It's a day dedicated to our adorable furballs 🐶

Celebrating our paw-some friends' many moods!

Share snaps of your floofs in the comments 🐾