Voice and Data Technical Services

AHL Interface – OXE

Alarming, Notification & Location

Call Accounting Web Services -OXO

CCTI or CCA SDK

CDR Interface – OXO

CDR Interface for OXE

CSTA for OXE

CSTA for OXO

Infocenter

MGS – Mobile Guest Softphone

My IP Touch Service for Enterprise

OHL Interface -OXO

OmniPCX Open gateway (02G)

OmniPCX Record API

OmniVista 8770 – Ticket collector

OmniVista 8770 SNMP Proxy

OmniVista 8770 User Provisioning

Open Touch REST Web Services

OTC-PC Customization

Paging interface

PIMphony SDK

QSIG

Recording interface – Active (OXE)

Recording interface – Passive (OXE)

RTI

SIP End point (OXE)

SIP Voicemail (OXE)

SNMP Interface

TAPI Premium Server -OXE

TAPI Server for OXO

TSAPI Premium Server -OXE

VoIP Tickets on the fly over ethernet

VPS

WMI

Voice services offered

Alcatel - Lucent OmniPCXOffice configuration, import, installation and service

What equipment do we install?

Top IP PBXs:

Alcatel Lucent OXO & OXE and compatible terminals

Series 9 - 4019

Alcatel Desktop Premium Series, 8029, 8039

Series 8 IP Touch 4008, 4018, 4028, 4038 and 4068,

Alcatel IP Desktop Premium 8028, 8038, 8068 BT, 8068 Series

Series DECT 8232, 8242, 8262

Series SIP 80XX - Sip 8002, 80012, 8082 touch screen.

IP PBX Yeastar as well as compatible terminals from the Yealink range:

SIP 19 P, SIP 21 P, SIP 22 P, SIP 26 P, SIP 28 P, SIP 32 G, SIP 38 G

SIP 41P, SIP 42G, SIP 46G

Video SIP VP-530

Accessories for power stations and telephones:

Mobilink premicels,

voice recorders,

headphones

Free consultancy

Free support for the Telephone Systems configuration, setting the type and number of external accesses, indoor ports and analog and digital phone models as well as associated applications.

Central installation

We offer installation / configuration services for the supplied voice equipment.

Installation of central accessories

We provide accessory installation services for Alcatel OmniPCX Office Telephone Systems - voice recording systems, premicells, conference phones, IBS radio stations.

Installation and verification of phones

We install all analogue, digital TDM, IP, conference phones at the beneficiary's premises according to the list provided by the customer.

Install DECTs

Install / configure DECT phones.

Installing applications

We install the specific software for various applications: call center, automatic operator, Pimphony, soft tolling and management

Alcatel 4200 Service Center

We provide service with and without parts for Alcatel Office 4200E, 4200D telephone exchanges. We also supply spare parts for the above-mentioned power plant models.

Service Center Alcatel - Lucent OXO

We provide service with and without parts for Alcatel OmniPCX Office (OXO) telephone exchanges. We also supply spare parts for OXO and OXE central models.

Operating system reboot

We provide services to reload the operating system and restore the last saved database if the CPU does not start.

Upgrade to the latest software

If your system is no longer compatible with new phone models, operating systems, applications, we will provide support for upgrading to the latest software version.

Revision of the Alcatel OXO boiler

At your request, we perform general overhaul of Alcatel OmniPCX Office OXO, replacing back up batteries. It is advisable to revise every 2 years.

Services provided by Voice and Data Technical Services

Voice Equipment:

Configuration on request, according to the customer's request, of the Alcatel-Lucent OmniPCX Office voice systems and related terminals

configuration of external access - analog trunks, SIP, ISDN

import of ordered equipment and onsite delivery

installation, scheduling of the Alcatel-Lucent plant, installation of terminals and their registration in the system (IP telephones, DECTs)

making external connections, installing external accessories (premicels, voice recorders), making outgoing and outgoing calls

staff training

we provide service , assistance and spare parts for Alcatel Office 4200, Alcatel OmniPCX Office (OXO)

we provide the provision of refurbished equipment for Alcatel systems with older software versions

Alcatel-Lucent complete repairs on request, replacing back-up batteries
Structured Copper Network Equipment:

configuration of structured network according to the beneficiary's plans - horizontal and vertical (backbone)

site survey to determine ex*****on details.

configuring network and server racks in the IT room or Datacenter

import of the equipment included in the project and on-site delivery according to the delivery schedule, agreed with the beneficiary

installation of data cables, category 5e, cat 6, cat 6A, cat 7, 7A, depending on required performance

installing racks and accessories in IT rooms or Data Center

making connections in both the rack (patch panel) and the sockets

performing performance tests for installed cables - Category 5e, 6, 6A, with warranty up to 25 years

installation and reconfiguration of rack equipment - IT rooms, data centers (active, UPSs, routers, PDUs, DVRs, NVRs)

making patching to rack and sockets

installing workstations, laptops and phones on your desk, and making connections

checking the correct operation of each workstation and the corresponding phone
Structured Fiber Optic Equipment:

configuration of the fiber optic network according to the beneficiary's plans - horizontal and vertical (backbone)

site survey to determine ex*****on details.

configuring patch panels in racks in the IT room or Datacenter

import of the equipment included in the project and on-site delivery according to the delivery schedule, agreed with the beneficiary

installation of fiber optic cables, OM1 multimode, OM2 OM3, OM4 or OS1 or OS2 singlemode, depending on required performance

making connections in both the rack (patch panel) and the sockets

performing performance tests for installed cables

making patching to rack and sockets
Miscellaneous equipment:

installation of audio-video cables (HDMI, VGA) videoprojectors, Smart TV

installation of antennas for the SES system of electronic labels on the shelf.

installation, connection of low voltage electrical cables

installation of anti-theft gate systems

installing access point networks

Electra interphone installation

or us, it is essential to offer quality equipment, solutions and services in building structured networks - Local Area Network

Free consultancy

We offer support to our partners or clients in network configuration, racking or IT camera dimensioning, according to the architect's specifications and / or plans.

Copper & Fiber Connections

We make connections to sockets and patch panels for multicar data cables as 5e, 6th, 6th, 7th (Nexans, 3M, Corning, Excel, Legrand) and fiber optic cables through welding.

Logistics

Delivering in stock or within the agreed delivery time of the equipment according to the submitted offer and the agreed delivery schedule

Site survey

Before finding the right solution for your project and the presentation of our commercial offer, we will make an onsite visit for technical details

Installing racks and accessories

Our technical team ensures the on-site installation of all the racks sold and the compatible accessories.

Installing antiseismic kits

We provide and provide installation services for custom made antiseismic kits or ISOBase to protect racks in IT rooms or data centers.

Installation of cable channels

We install cable channels (metallic or PVC) for conducting structured network cables.

Structured Network Testing

We provide certification services for structured networks such as 5e, 6a 6a and 8b with a performance ratio on each link. We use the Fluke DSX 8000 Versiv network analyzer for this

On request, we provide rack reconfiguration services, rack patch casing aesthetics, socket replacement for RJ11 / RJ45 sockets.

Installation of copper and fiber optic cables

We install copper and fiber optic cables in a metal channel (in the floor or suspended), in a PVC channel, in PVC pipes with ladder or nacelle.

“Operations executed within structured network projects “

IP Alcatel OmniPCXOffice Connect IP PBX

Simple and robust: OXO Connect is an all-in-one, end-to-end voice and data solution with simple implementation thanks to its convergence with existing network, OXO Connect is the new generation of OmniPCX Office RCE, a robust telephony server for enhanced telephony with up to 300 users. OXO Connect offers 3 year support to protect your investment. Our goal is to offer a hybrid approach with simple telephony and unified communications solutions with less sophisticated systems delivered to the SMB headquarters and value-added services provided in the cloud.

OXO Connect offers the phone features and professional applications you need to increase customer satisfaction, cost optimization, and enjoy the prosperity that your business deserves.

OXO Connect is at the center of our full SMB (Small Medium Business) suite called OpenTouch® Suite for SMB, an ecosystem that includes:

A complete line of wire / wireless top equipment

Enhanced off-site mobility to keep connected users anytime, anywhere

Effective Desktop to Increase Productivity

The client is welcomed with messages from simple voice messaging or integrated call routing, offering a professional greeting and increasing customer satisfaction.

Single network infrastructure for voice and data services, which reduces costs

Cloud-based cloud-based unified communications services

With this new offer, ALE launches a new era for SMBs and confirms leadership in this market:

Solutions and related services

Solutions for SMB

Unified communications and collaboration

Benefits: OXO Connect

Extended capability of up to 300 users to address a wider range of SMEs

Modular, flexible and scalable to meet the needs of SMEs

Offers a last generation enterprise communication experience on PCs, deskphones, smartphones

Provides full-feature access for business-to-business communications across multiple devices, in or out of the location

Increases communication efficiency for employees, providing new opportunities to reach the people you are looking for

Reduces communication costs and allows a range of network configurations and IP, IP / TDM or TDM endpoints, minimizing additional investment and allowing for a smooth, flexible migration to IP telephony infrastructure and scalability of software

Reduces the total cost of ownership for business communications and conversation with simplified and unified management

Easy installation in a complete and / or converged voice / data voice network at a low plug-and-play cost.

Optimized installation ready for next-generation communications with Session Initiation Protocol (SIP)

The Hospitality version is recommended for 2 and 3 star hotels

Features: OXO Connect

All hybrid platforms are equipped with a high performance CPU Power, with an integrated 8GB MSDB memory card and up to 48 VoIP.OXO Connect channels is Rainbow Ready.

Standard specifications

Rainbow Ready

Personal assistant

Instant messaging

Computer-Phone Integration (CTI)

Ten minutes of personalized music hold

Four system languages

Mailbox with welcome message and voicemail with two ports and 60 minutes of voicemail storage

Four VoIP Channel Licenses

200 PIMphony licenses - basic user for telephony

Call forwarding: automatic transfer of incoming calls

Supports analog, digital, IP and cell phones as well as softphone

Hot Desking

Additional options

Automatic (AA), Multiple AA (MLAA) Operator

SIP and CTI protocols

Trunking SIP

Compatible terminals:

Series 9 - 4019,4029,4039,

Alcatel Desktop Premium Series, 8029, 8039

Series 8 IP Touch 4008, 4018, 4028, 4038 and 4068,

Alcatel IP Desktop Premium 8028, 8038, 8068 BT, 8068 Series

Series SIP 80XX - Sip 8002, 80012, 8082 touch screen.

DECT 82xx series

Services offered to our clients and partners

For us, it is essential to offer quality equipment, solutions and services in building structured networks - Local Area Network

CORNING STRUCTURED CABLING SYSTEMS

CORNINGFuturecom ™ is the Corning solution for structured cabling systems. Structured cabling Futurecom ™ copper cabling offers a full range of RJ45 connectors, sockets, cables, patch panels, patch cords and accessories.

Class D - Category 5e - Speed ​​100Mbps - Frequency 155MHz - TIA / EIA 568-A-5

Class E - Category 6 - Speed ​​1Gbps - Frequency 250MHz - ISO / IEC 11801 Ed.2.2 (2009) and EN 50173-1 (2009)

Class EA - Category 6A - Speed ​​1Gbps - 550MHz Frequency - (ISO / IEC 11801 Ed.2.2 Amd 2: 2009), Cat.6A (ANSI / TIA / EIA 568B.2-10) and IEEE 802.3an standards. PoE (Power over Ethernet), IEEE 802.3af (2003) and (PoE +)

Class F - Category 7 - Speed ​​10Gbps - Frequency 800MHz - ISO / IEC 11801 Ed.2.2 Amd 2: 2009 and EN 50173-1 (2009) for Class F / FA and Cat. 7A

Class FA - Category 7A - Speed ​​10Gbps - Frequency 1200MHz - ISO / IEC 11801 Ed.2.2 Amd 2: 2009 and EN 50173-1 (2009) for Class F / FA and Cat. 7A

Class FA - Category 7A + - Speed ​​10Gbps - Frequency 1500MHz - ISO / IEC 11801 Ed.2.2 Amd 2: 2009 and EN 50173-1 (2009) for Class F / FA and Cat. 7A

Available equipment:

UTP data cables, FTPs F1 / UTP, F2 / UTP, SF / UTP, Cat 5e, Cat 6, Cat 6A, Cat 7, Cat 7A, Cat 7A +

Corning FutureCom EA S250, for 6,

Corning FutureCom EA S500 Cat.6A - for 6A cat 7 and 7A

Corning EA Keystone xs500 Cat.6A - for keystone hardware

Straight double sockets and 45% for S250 and EA S500 connectors

Ornaments and boxes for buried and apparent assembly

Fixed, Corning Angle Patch Panels for S modules and XS keystone modules

The performance of Futurecom cabling systems has been certified by an independent testing body. Corning, together with its certified installers, offers a 25-year warranty for LANs and data centers installed, provided that all network elements (cables, connectivity, hardware) are Corning.

What equipment do we install?

NEXANS STRUCTURED CABLING SYSTEMS 📷

LANmark ™ is the Nexans solution for structured cabling systems. LANmark ™ structured cabling systems offer a full range of RJ45 connectors, sockets, cables, patch panels, patch cords and accessories, according to the following classes and standards:

Class D - Category 5e - Speed ​​100Mbps - Frequency 100MHz - TIA / EIA 568-A-5

Class E - Category 6 - Speed ​​1Gbps - Frequency 250MHz - ISO / IEC 11801 Ed.2.2 (2009) and EN 50173-1 (2009)

Class EA - Category 6A - Speed ​​1Gbps - 500MHz Frequency - (ISO / IEC 11801 Ed.2.2 Amd 2: 2009), Cat.6A (ANSI / TIA / EIA 568B.2-10) and IEEE 802.3an standards. PoE (Power over Ethernet), IEEE 802.3af (2003) and (PoE +)

Class F - Category 7 - Speed ​​10Gbps - Frequency 600MHz - ISO / IEC 11801 Ed.2.2 Amd 2: 2009 and EN 50173-1 (2009) for Class F / FA and Cat. 7A

Class FA - Category 7A - Speed ​​10Gbps - Frequency 1000MHz - ISO / IEC 11801 Ed.2.2 Amd 2: 2009 and EN 50173-1 (2009) for Class F / FA and Cat. 7A

Available equipment:

UTP, FTP, UTP, F2 / UTP, SF / UTP, Industrial, Maritime, Cat 5e, Cat 6, Cat 6A, Cat 7, Cat 7A

Essential RJ 45, Cat 5 and Cat 6 connectors, LANmark snap-in "RJ45 cat 5e, cat 6, cat 6A and LANmark" snap-in "GG45 cat 7 and cat 7A.

Straight double sockets and 45% for snap-in connectors

Simple sockets for Essential connectors

Ornaments and boxes for buried and apparent assembly

Patch panels 5e, screened and unshielded, equipped with IDC modules

Fixed, sliding, angled universal LANmark slide pockets for snap-in connectors

high-density racks for the data center

For all the equipment provided, Nexans offers 25-year compliance and warranty certificates for LANs and Data Centers installed, provided all network elements (cables, connectors, hardware) are in the LANmark range .

CORNING STRUCTURED CABLING SYSTEMS

CORNINGFuturecom ™ is the Corning solution for structured cabling systems. Structured cabling Futurecom ™ copper cabling offers a full range of RJ45 connectors, sockets, cables, patch panels, patch cords and accessories.

Class D - Category 5e - Speed ​​100Mbps - Frequency 155MHz - TIA / EIA 568-A-5

Class E - Category 6 - Speed ​​1Gbps - Frequency 250MHz - ISO / IEC 11801 Ed.2.2 (2009) and EN 50173-1 (2009)

Class EA - Category 6A - Speed ​​1Gbps - 550MHz Frequency - (ISO / IEC 11801 Ed.2.2 Amd 2: 2009), Cat.6A (ANSI / TIA / EIA 568B.2-10) and IEEE 802.3an standards. PoE (Power over Ethernet), IEEE 802.3af (2003) and (PoE +)

Class F - Category 7 - Speed ​​10Gbps - Frequency 800MHz - ISO / IEC 11801 Ed.2.2 Amd 2: 2009 and EN 50173-1 (2009) for Class F / FA and Cat. 7A

Class FA - Category 7A - Speed ​​10Gbps - Frequency 1200MHz - ISO / IEC 11801 Ed.2.2 Amd 2: 2009 and EN 50173-1 (2009) for Class F / FA and Cat. 7A

Class FA - Category 7A + - Speed ​​10Gbps - Frequency 1500MHz - ISO / IEC 11801 Ed.2.2 Amd 2: 2009 and EN 50173-1 (2009) for Class F / FA and Cat. 7A

Available equipment:

UTP data cables, FTPs F1 / UTP, F2 / UTP, SF / UTP, Cat 5e, Cat 6, Cat 6A, Cat 7, Cat 7A, Cat 7A +

Corning FutureCom EA S250, for 6,

Corning FutureCom EA S500 Cat.6A - for 6A cat 7 and 7A

Corning EA Keystone xs500 Cat.6A - for keystone hardware

Straight double sockets and 45% for S250 and EA S500 connectors

Ornaments and boxes for buried and apparent assembly

Fixed, Corning Angle Patch Panels for S modules and XS keystone modules

The performance of Futurecom cabling systems has been certified by an independent testing body. Corning, together with its certified installers, offers a 25-year warranty for LANs and data centers installed, provided that all network elements (cables, connectivity, hardware) are Corning.

If you are interested in installing a structured network at your company's headquarters

Please contact us for a location visit

Contact us now