Laphands Car Care

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• Explain to the customer which of these is required now to correct existing problems and which are for preventive maintenance.
• Offer customers a price estimate for work to be performed and exactly what to be done.
• Obtain prior authorization for all work done, by any means satisfactory to the customer.
• Make every effort to keep the customer informed about appointments and completion deadlines.
• Furnish an itemized invoice for parts and services, priced fairly, which clearly identifies any used or remanufactured parts.
• Replaced parts may be inspected upon request.
• Furnish or post copies of any warranties covering parts or service.
• Use quality used and New Auto Parts, with guaranteed performance.
• Provide and honor any manufacturer warranties.
• Exercise reasonable care for the customer's property while it is being serviced.
• Make every effort to fix the customer's vehicle right the "first time".
• Maintain a system for fair settlement of customer's complaints.
• Cooperate with established consumer complaint mediation activities.
• Uphold the high standards of the profession and seek to correct any or all abuses within the automotive industry. SERVICES WE OFFER

Mechanical Repair
• Steering and Suspension Service
• Exhaust System
• Transmission Service, Repair or Replacement
• Cooling System Service (Water Pumps, Radiators, etc.)
• Air Intake Cleaning & Filter Changing
• No-Start Diagnostics / Driveability Diagnostics
• Belt, Hoses and Wiper Blade Replacement
• Timing Belt or Chain Replacement
Regular Maintenance
• Tune-Ups, Air Filters, Fuel Filters
• Oil, L**e and Filter Service
• Factory Scheduled Maintenance (5Km, 60K, 90K, 105K)
• Fuel Injection Cleaning & Service
• Preventive Maintenance & Fluid Flushes
• Heating & Air Conditioning Service
Wheels and Tires
• Tire Sales or Replacement
• Wheel Balancing & Alignments
Suspension Services
• Shocks
• Struts
• Ball joints
• Control arms springs
• Tie rods
• Idler arms
• Cv axles & boots
What sets us apart from other players in the industry?
• We handle all our clients and duties PROFESSIONALLY.
• We are motivated by successful results since CARS are our PASSION.
• We conduct our business with HONESTY and INTEGRITY.
• It is our COMMITMENT to strive in doing our best continuously.
• WE THINK SAFETY and encourage our competitors to conform.
• We work with well EQUIPPED centers & EXPERIENCED Tech Team that you can TRUST.