Service Hero

15 years of memories, milestones, and making a difference! 🌟 From our first award to our latest community project, every moment has been a step towards making a difference. Thanks to our incredible team and supportive community, we've been able to turn small actions into big impacts.

Here’s to many more years of service, smiles, and success! 💫

Your taste, your voice! Rate your experience at our new fine dining spots and help others find their perfect plate. Visit the link in bio to start rating now! 📲
kw .kw

Join us on our recent mystery shopping journey at Intersportkuwait and discover how we assess the key elements that create a superior customer experience. From attentive staff to organized layouts, we dive deep into the aspects that make this store stand out. 💼🛍️

🔍 Key Highlights:

👋 Warm greetings and professional service from the staff
🏢 Impeccably clean and well-maintained store layout
⏱️ Quick and efficient service, even during busy periods
🔧 Staff knowledgeable about stock and product availability
Find out how our mystery shopping service can help your business enhance customer satisfaction and improve operational efficiency. 💡 Let’s shape the future of retail experiences together!

We’re excited to welcome some of Kuwait's beloved local brands to Service Hero! Now, you can rate and review your experiences with these amazing additions. 🎉

Bringing Mediterranean flavors right to your plate with .
For the perfect breakfast and brunch lovers .
Mastering the art of burgers for all you foodies .
Dive into rich tastes with authentic Thai dishes .
Pizza is the main event .
For a classic cheeseburger or a unique creation, rate how stacks up!

We’d love to hear what you think about these spots! Rate your experience on our website and help others discover the best of local dining. 🌐✨

Foodies of Kuwait, get ready to rate your favorites! We've just added some exciting new casual dining spots for you to rate on our website.

Whether you're in the mood for the eclectic flavors of 🍴 Liberté, the Italian charm of 🍝 Principale Ristorante di Nino, the cozy vibes at ☕ De Linos, the savory delights of 🥢 The Kimchi, the authentic tastes at 🇰🇷 Korea Gwan, or the innovative dishes at 🍽️ Together & Co, we've got you covered.

Have you visited any of these new additions yet? Share your experiences in the comments below or rate them on our website to let the community know what you think!

Discover Exceptional Service at Ananas with Service Hero!

Join us on a captivating journey at Ananas , where we dive deep into the heart of customer service excellence. Our latest mystery shopping experience unveils the nuances of greeting, service, and atmosphere that make dining truly memorable.

Watch as we explore Ananas and showcase the pivotal elements that contribute to a standout customer experience. 🎥🔎

Dive into consumer opinions with our latest mid-year report, showcasing insights from 12,771 validated assessments across 20 categories.
⠀
🔑 Key Highlights:

Overall Score: 77.1/100 🌐
Top Performers: Cafes & Casual Dining 🍴
Need Attention: ISPs & Mobile Ops 📲
Engagement: In-store interactions score 79.6 🏬
⠀
👥 Demographic Insights:
Top Satisfied: Non-Arab Females, 30-39 🎉
Best Scoring Nationality: Non-Arabs with 83.6 👑
⠀
💡 Experience the impact of demographics and category performance. Your feedback shapes the marketplace. Be part of the change!
⠀
💬 Join the conversation! Rate your experiences. Every voice matters!

* Scores 10-100 point scale with 100 being the highest
Feedback collected between January 1 - June 30, 2024, on over 300 brands across 20 categories. Sample of 12,771 assessments representative of Kuwait with 95% confidence level of
±3% error margin.