HR Matters

Job Opportunities at The Millennium Heights Medical Complex.

Pharmacist - https://hiredcaribbean.com/job/pharmacist-5/
Staff Nurse - https://hiredcaribbean.com/job/staff-nurse/
Housekeeping Supervisor - https://hiredcaribbean.com/job/housekeeping-supervisor-5/
Maintenance Officer VI - https://hiredcaribbean.com/job/maintenance-officer-vi/

Apply Today!

Nurses wanted!

VACANCY NOTICE

Applications are invited from suitably qualified persons for employment in the post of STAFF NURSE at the Millennium Heights Medical Complex.

A. OBJECTIVE AND RELATIONSHIP

1. Provides quality client – focused care to the client, their family and carers, utilizing a holistic approach. Forms an integral part of a multidisciplinary team and is required to provide highly responsive and flexible service to consumers and carers, while upholding a high level of professionalism.
2. Ensures that his or her nursing practice and conduct meets the standards of professional and ethical practice, and relevant legislated requirements.
3. Works under the direction of and reports to the Ward Manager or Departmental Manager.
4. Required to respond to the Nursing Director on matters pertaining to work in progress.

B. MAIN DUTIES AND RESPONSIBILITIES

1. Deliver planned nursing care in accordance with standards of professional and ethical practice, and relevant legislated requirements in order to achieve identified outcomes;
2. Undertakes a comprehensive and accurate nursing assessment of clients utilizing an effective, professional, safe and holistic approach.
3. Ensures that all administration and documentation requirements are initiated and completed in a professional and timely manner, through the use of established organizational processes.
4. Responsible for the direct or indirect supervision of Nursing Assistant, Health Aides and Student Nurses, by assisting in the orientation of, and directing, monitoring and evaluation of the nursing care provided by them.
5. Liaises with all members of the health care team with regards to patient care.
6. Resolves any workplace conflict in a professional manner and through correct organizational processes.
7. Contribute to committees and attend staff meetings as required.
8. Assists in monitoring, procurement and proper inventory of supplies to ensure adequate supplies are available at all times.
9. Assists in the proper maintenance of equipment.
10. Provides health education appropriate to the needs of the client within a nursing framework;
11. Ensures that quality services are delivered to both internal and external clients through continuous improvement activities.
12. Exercises appropriate safety measures to protect his or herself in the event of unexpected client responses, confrontations, personal threat or crisis situations.

C. KNOWLEDGE, SKILLS AND ABILITIES

1. Ability to demonstrate knowledge and application of relevant nursing skills including knowledge and understanding of appropriate equipment, legislation, policies and procedures;
2. Ability to lead and develop a diverse team or participate as an active member of a team, consistent with the philosophy and policies of the organization.
3. Ability to demonstrate safety protocols with regard to unexpected clients’ responses, confrontation, personal threat or other crisis situations.
4. Working knowledge of fire and evacuation and other emergency management policies and procedures.
5. Working knowledge of computers and computer applications.
6. Ability to exercise initiative, tact and good judgement particularly as it relates to safeguarding of confidential information.
7. Excellent written and oral communication skills and interpersonal skills, with the ability to liaise with a wide range of internal and external clients;
8. Advanced ability to effectively communicate with a wide range of internal and external clients.
9. Advanced organizational and time management skills.
10. Ability to uphold high levels of professionalism and confidentiality.
11. Ability to apply general administrative principles.

D. ACADEMIC QUALIFICATIONS AND EXPERIENCE

1. Certificate/Associate Degree/Diploma in Nursing from a recognized institution.
2. Must be a Registered Nurse with the Saint Lucia Nursing Council.

E. FUNCTIONAL AND BUSINESS SKILLS

1. Demonstrated Hospital Policies and Regulations, Departmental Guidelines and Standard Operating Procedures.
2. Demonstrated application of job knowledge and/or technical expertise relevant to the job.
3. Demonstrated willingness to accept the responsibility and authority of the post; taking action and making sound decisions on matters associated with the post.
4. Demonstrated ability to effectively relate to internal and or/ external clients; displaying respect, fairness, courtesy and consideration of client needs.
5. Demonstrated ability to analyze information, factors and alternatives to situations and problems to arrive at logical conclusions and implement appropriate solutions to ensure completion of assigned tasks.
6. Demonstrated time management skills and ability to complete assigned tasks in a timely manner, punctuality and presence for work, meetings and other official activities.
7. Demonstrated ability to work collaboratively and interact positively with team members and internal and external clients.
8. Ability to display initiative, innovation and ingenuity in effectively fulfilling the duties of the post.
9. Demonstrated ability to maintain confidentiality, professionalism and flexibility in scheduling work assignments as priorities change in a fast – paced environment.

F. SALARY

Salary is commensurate with qualifications and experience.

When submitting your application please indicate the position in the SUBJECT LINE. Interested persons are invited to submit a letter of application, Curriculum Vitae, along with certified copies of documents pertaining to qualifications, plus two (2) recent references via email [email protected] and addressed to:


Senior Manager – Human Resources
Millennium Heights Medical Complex
Millennium Highway
Castries, St. Lucia

To reach no later than May 17, 2023

Only shortlisted candidates will be contacted for an interview.

If you think you qualify, then submit your application now!

Newly built, two bedroom one bath unfurnished apartment available at Monier. Ideal for young professionals or mature individuals. Call 7175796 to arrange a viewing.

Send a message to learn more

VACANCY NOTICE

Applications are invited from suitably qualified persons for employment in the post of GROUNDSMAN at the Millennium Heights Medical Complex.

A. OBJECTIVE AND RELATIONSHIP

1. Works under the direction and supervision of the Building and Maintenance Engineer to provide general support to the Building & Maintenance Unit of the Maintenance Department at the Millennium Heights Medical Complex.
2. Maintains the grounds and surrounding of the Millennium Heights Medical Complex so that it functions well, looks clean, and beautiful with a therapeutic appearance.
3. Ensures that all work is done up to standard to ensure the highest level of patient, customers, and staff safety.
4. Responds to the Senior Maintenance Technician/Officer and the Facilities Manager on matters pertaining to work in progress.

B. MAIN DUTIES AND RESPONSIBILITIES
1. Follow the lead and directions of the Senior Groundsman as it pertains to groundskeeping, landscaping and gardening and all other duties and responsibilities.
2. Maintain the condition and appearance of the lawns, grounds, open green areas, and surroundings.
3. Perform weeding, mowing, cutting, watering and fertilizing lawns and open green areas.
4. Carry out planting, trimming, mulching, and fertilizing of trees, flowers, and shrubs.
5. Removal of unwanted or unhealthy plants, shrubs, and trees as well as downed limbs.
6. Operate hand tools and power equipment’s, including mowers, leaf blowers, tillers, and tractors, cherry pickers, and scissors lift.
7. Rakes leaves and other vegetation from open green areas, lawns and flower beds.
8. Keeping the grounds, drains and surrounding free from leaves, debris, trash, litter, and other garbage.
9. Ensuring that the grounds equipment and materials are kept clean and well maintained.
10. Dig trenches and level ground.
11. Keep outdoor furniture clean and tidy.
12. Follow applicable Safety guidelines and procedures.
13. Assist the handmen in moving and handling; and lifting and rolling tasks and activities
14. Assisting the handymen with washing, sweeping, racking, blowing and dusting of heavy plants and animals waste and construction materials off the building structure, infrastructure and grounds.
15. Assist the Maintenance Technicians and Tradesperson with electrical, plumbing, HVAC, Carpentry, Painting, and construction repairs as needed.
16. Assist the Carpenter and Handymen in building scaffolding and other construction structures such as tents, portacabins and temporary housing.
17. Undertake duties as assigned or emergency tasks (e.g., pressure washing, removable of storm debris, flood, and sewer water)
18. Perform various odd jobs and the maintenance and light repairs of equipment, appliances, building structures when directed by the immediate Supervisor, Supervising Engineer or Plant and Facilities Manager.
19. Effectively communicates with immediate supervisor and team members.
20. Ensures the objectives of the Department are achieved by assisting the Building and Maintenance Engineer with all technical aspects relating to Building Maintenance and safety of all buildings and systems at the Medical Complex.
21. Perform any other job-related functions as assigned by the Building and Maintenance Engineer or Facilities Manager.

C. KNOWLEDGE, SKILLS AND ABILITIES
1. Quick, gentle, and neat in movement
2. Hard working, detail-oriented and organized
3. Ability to multitask to meet required maintenance standards for the grounds at all time
4. Knowledge of maintaining lawns, fields, and grounds
5. Potential and ability to learn to operate groundskeeping equipment such as land mowers, power mowers, forklifts and tractors
6. Ability to follow verbal and written instructions
7. Basic numeracy and literacy skills
8. Experience with hardware tools and light electrical tools
9. Willingness to always follow safety guidelines
10. Good physical condition and endurance
11. Ability to establish and maintain effective working relationships with internal and external customers and the public.
12. A commitment to continuing professional development (CPD) throughout your career.

D. ACADEMIC QUALIFICATIONS AND EXPERIENCE
1. Primary or Senior Primary School Leaving Certificate and minimum basic Math and English skills.
2. At least three (3) months experience working in maintaining lawns, fields and grounds or gardening.

F. SALARY

Salary is commensurate with qualifications and experience.

When submitting your application please indicate the title of the position which you are applying for in the SUBJECT LINE. Interested persons are invited to submit a letter of application, Curriculum Vitae, along with certified copies of documents pertaining to qualifications, plus two (2) recent references via email [email protected] and addressed to:

Senior Manager – Human Resources
Millennium Heights Medical Complex
Millennium Highway
Castries, St. Lucia

The deadline to send applications is November 16, 2022.

Only shortlisted candidates will be contacted.

VACANCY NOTICE
Applications are invited from suitably qualified persons for employment in the post of CLINICAL COUNSELLOR at the Millennium Heights Medical Complex.

OBJECTIVES:
• Provide a high quality of patient care services in a respectful, safe, and compassionate environment.
• Work under the direction of and reports to the Clinical Psychologist.

MAIN DUTIES & RESPONSIBILITIES:
• Provide counselling for referred clients under moderate supervision and develop and implement therapeutic treatment plans to support the promotion of good mental health.
• Provide services via outpatient and bedside consultations and inpatient rounds.
• Provide counseling to individuals and groups exhibiting symptoms of stress, substance abuse or requiring consultations for family situations.
• Interview clients upon admission and in outpatient clinics to update medical histories, modify treatment plans as necessary and ensure continuation of treatment which is individualized and appropriate.
• Develop and implement treatment plans for clients in collaboration with the multidisciplinary team in an effort to review and improve care.
• Conduct in-patient rounds independently and with relevant multi-disciplinary team members (physicians, social workers, psychotherapists, psychologists, counseLlors).
• Counsel clients and family members during the treatment process to help them understand the process of dealing with and supporting the clients.
• Discuss with clients and families/carers techniques for coping after therapy to reduce the readmission rate.
• Maintain patients’ records, preparing reports, monitoring progress toward treatment goals through assessment and interviews to ensure progress and achievement of goals.
• Provide crisis intervention and group session therapy through meetings and consultations to ensure support and assistance to patients and their families.
• Collaborate with team members through meetings, workshops and consultations to improve and review the treatment provided to clients accessing the services.
• Provide support by referring and directing clients and family to available community resources and specialized services through formal processes.
• Receive and respond to referrals from clinicians in a timely manner.
• Share responsibility for data protection arising out of the use of computers and maintain good practices in the handling of confidential information.
• Ensure that medical documentation and charting is written in a legible and professional manner.
• Participate in the development of care treatment protocols and guidelines.
• Develop and maintain collaborative relationships with colleagues.
• Contribute to and promote the patient’s safety agenda.
• Participate in departmental staff meetings and communicate patient care issues to the team.
• Maintain a safe and clean work environment by complying with procedures, rules, and regulations.
• Ensure participation and commitment in the different quality improvement, risk management and patient safety activities.
• Contribute to achieving and maintaining key performance indicators for the department.
• Participate in and facilitate production of data/information required to validate delivery of duties and functions and inform the planning and management of service delivery.
• Contribute to the development of efficient pathways of care in accordance with the current best practices and national guidelines.
• Participate in the unit’s strategic approach towards education, training, and development.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks and participating in professional organizations.
• Perform additional duties as required and assigned by the Clinical Psychologist and or Head of Department.

KNOWLEDGE, SKILLS & ABILITIES:
• Knowledge of mental health law as well as national and international trends in the provision of comprehensive care for mental health patients.
• Knowledge of therapy models and the ability to understand and employ them.
• Sound verbal and written communication and interpersonal skills.
• Advanced ability to collaborate with colleagues and maintain mutual trust and respect with peers and patients.
• Ability to foster effective relationships with clients and key stakeholders.
• Ability to think and act quickly in a stressful environment.

QUALIFICATIONS & EXPERIENCE:
• Bachelor’s Degree in Behavioural Sciences or related field.
• Master’s in Clinical Counseling, Psychotherapy, Clinical Psychology, Clinical Social Work or Clinical Mental Health Counseling or closely related mental health discipline.
• Registered Practitioner with the Allied Health Council.
• Preferred minimum of 2 years or more of work experience as a clinical counsellor.

SALARY

Salary is commensurate with qualifications and experience.

When submitting your application please indicate the title of the position which you are applying for in the SUBJECT LINE. Interested persons are invited to submit a letter of application, Curriculum Vitae, along with certified copies of documents pertaining to qualifications, plus two (2) recent references via email [email protected] and addressed to:

Senior Manager – Human Resources
Millennium Heights Medical Complex
Millennium Highway
Castries, St. Lucia

The deadline to send applications is November 17th, 2022.

Only shortlisted candidates will be contacted.

VACANCY NOTICE

Applications are invited from suitably qualified persons for employment in the post of BUILDING AND MAINTENANCE ENGINEER at the Millennium Heights Medical Complex.

A. OBJECTIVES AND RELATIONSHIPS
1. Works under the direction and supervision of the Plant and Facilities Manager to provide general support to the Maintenance Department at the Millennium Heights Medical Complex.
2. Assists in carrying out maintenance, upgrades, refurbishment, design, evaluation and construction of building structure, infrastructure, and grounds at all the Millennium Heights Medical Complex.
3. Provides advice to the Plant and Facility Manager on issues relating to the construction, architectural and structural support for HVAC and Boiler System, Medical Gas System, Water and Wastewater System, Decontamination and Sterilization System, Alternative Sources of Supply, lifts, Building Structures, Hospital furniture and equipment at the Millennium Heights Medical Complex.
4. Responds to the Director Administration whenever necessary, in relation to the work of the Plant and Facilities Department.

B. MAIN DUTIES AND RESPONSIBILITIES

General Building and Maintenance Duties:
1. Supervise and manage the work of Building Maintenance Technicians and contribute to the overall running of the Department and Maintenance of the Plant and Facility.
2. Devise and implement a preventative and reactive Building Maintenance Procedure and regularly completes forms related to routine and preventive maintenance.
3. Assist the Facilities Manager to ensure that all aspects of the Building and Grounds meets the prescribed Hospital Standards.
4. Give dedicated attention to critical departments like Operating Theater, ICU, NICU/SCBU, Day Surgery, Dialysis, CSSD etc. to ensure smooth function.
5. Assist the other Engineers and the Facility Manager in developing building maintenance reporting forms, generating reports, developing risk assessment and method statements.
6. Provide direction and supervision to the maintenance team in breakdown and general maintenance, troubleshooting and installation of all mechanical, electrical, and plumbing systems and equipment.
7. Collaborate with and assist all other Engineers, and Technicians with areas of expertise to analyse and resolve issues and problems expeditiously using engineering principles and techniques.
8. Manage fault finding, troubleshooting, inspection and testing of building, structures, and grounds to produce condition reports as directed by the Facilities Manager or Director of Administration.
9. Carrying out routine fire and general safety inspection and testing in all buildings and structures and consult with the relevant agencies, such as Fire Service Department, Ministry of Labour, Ministry of Health and Wellness, Ministry of Physical Development on an all aspect of Health and Safety of Building and Building Standards.
10. Prepare Emergency Plan and responds to emergencies within agreed time limits.
11. Lead out in the preparation of disaster plan and coordinate disaster responses.
12. Promptly reports in writing all dangerous practices, incidents, and accidents.
13. Meet with other professionals and clients at an early stage to agree on the project brief.
14. Advise clients on procuring the best and most appropriate contracts for the work they are undertaking.
15. Prepare, vet, and administer contracts and project certifications.
16. Evaluate and advise on environmental, legal, and regulatory issues.
17. Obtain feedback from clients and people using the building, reporting on the performance of the contractors once construction is completed.
18. Appraise the performance of buildings which are in use and produce maintenance management information.
19. Evaluate and advise on refurbishment, re-use, recycling, and deconstruction.
20. Prepares weekly maintenance report and monthly general report summaries.
21. Ensures the objectives of the Department are met by performing such other duties as may be assigned from time to time by the Director of Administration and Facilities Manager.

Quantity Survey Duties:
1. Prepare and analyse project costings for tenders, such as materials, quantities, labour and time.
2. Prepare tender and contract documents, including bills of quantities with the architect and/or the client.
3. Negotiate contracts and work schedules.
4. Allocate work to subcontractors and oversee their work at all stages of the construction.
5. Perform risk, value management and cost control during construction.
6. Undertake cost analysis for repair and maintenance project work.
7. Advise on a procurement strategy.
8. Identify, analyse, and develop responses to commercial risks.
9. Provide advice on contractual claims and disputes.
10. Analyse outcomes and write detailed progress reports.
11. Value completed work, oversee bills and arrange payments.
12. Maintain awareness of the different building contracts in current use.
13. Understand the implications of health and safety regulations.

Construction Management Duties:
1. Plan and coordinate a project from start to finish, including organising the schedule of work, costings, and budget.
2. Plan the work and oversee the buying of necessary materials and equipment.
3. Manage and supervise the construction site and the construction on a day-to-day basis, including supervising the labour force, monitoring subcontractors, checking materials, inspecting work, and overseeing quality control.
4. Ensure the project is delivered on time and on budget by setting benchmarks, agreeing budgets and monitoring progress.
5. Check design documents and negotiate modifications with architects, surveyors, and consulting engineers.
6. Promote and maintain health and safety, including site inspections to ensure safety rules are being followed.
7. Maintain regular communication and attend meetings with clients and their representatives to inform them of progress on the project, i.e., stakeholder management.
8. Communicate with, liaise, and work jointly with any consultants (civil, structural, architectural), design Team subcontractors, supervisors, planners, quantity surveyors and others involved in the project, including those from the Ministry of Health and other Government Agencies.
9. Ensure quality of workmanship meets local building coded, prescribes best practices and International Hospital standards.
10. Take responsibility for health and safety on site.
11. Advise and find solutions to overcome unforeseen construction difficulties and make judgements and solve problems.

Architectural Engineering Duties:
1. Design and provide appropriate plans for construction.
2. Prepare and present design proposals using computer-aided design (CAD) and other design software, as well as traditional drawing methods.
3. Lead the detailed design process and coordinate design information.
4. Understand how the design aspects of a construction project influence and relate to performance and functional issues, so that practical questions can be addressed at the outset.
5. Develop project briefs and work on these as the project progresses.
6. Contribute to planning applications and other regulatory application procedures.
7. Identify the surveys (e.g., land surveys) required before work can commence, ensuring they are undertaken, and their results are fed into the project.
8. Liaise with appropriate authorities (e.g., planning enquiries and building inspectors) when producing documentation for statutory approval.
9. Produce, analyse, and advise on detailed specifications for suitable materials or processes to be used.
10. Carry out design-stage risk assessments.

C. KNOWLEDGE, SKILLS AND ABILITIES

1. A working knowledge of the structure of the Public Service rules and machinery of Government's administrative policies and procedures and the ability to apply Civil Service Rules and Regulations.
2. Working knowledge and understanding of the local and international building codes and regulations including the standards for hospital as prescribed by the Health Technical Memorandum (HTM) of the UK.
3. Sound experience in Industrial/commercial Building works or site services.
4. Project management skills.
5. An interest and ability in architecture and mathematics.
6. Numerical and IT skills, including knowledge of relevant building methods and project management software to manage information and finances during projects.
7. Sound experience in the use of drawing software such as Auto-Cad or the ability to learn sophisticated design and costing IT packages.
8. Teamwork skills and the ability to motivate and lead those on site.
9. Resilience, determination, and the ability to work well under pressure.
10. A practical, logical, and methodical approach to work.
11. An interest and ability in architecture and mathematics.
12. An eye for detail and design, with the ability to visualize objects in three dimensions (3D).
13. Strong attention to detail for conducting site inspections and managing complex contracts.
14. An awareness of health and safety procedures and legislation - for running a safe construction site.
15. Knowledge of Emergency lighting and controls; and evacuation/fire alarms.
16. Knowledge and ability to use related building measuring instruments and tools.
17. A sound understanding of best practice rules for health and safety, fire safety and electrical safety.
18. Knowledge of safe work practices, including First Aid.
19. Ability to supervise and assist with work done with ladders, scaffolding and at various heights.
20. Ability to use a computer to produce Bills of Quantities.
21. Ability to plan and organise work and prepare clear and concise reports.
22. Ability to analyse issues, make interpretations and recommend innovative approaches to solutions.
23. Ability to meet deadlines.
24. Ability to establish and maintain effective working relationships with associations and the public.
25. Strong communication and interpersonal skills, with an ability to interact effectively and professionally with a diverse range of people from varying backgrounds and sectors.
26. Excellent oral and written communications skills.
27. Technical Report Writing Skills.
28. Excellent interpersonal skills.
29. Organizational skills, such as time and resource planning
30. Leadership and management skills to help with career progression.
31. A commitment to continuing professional development (CPD) throughout your career.

D. ACADEMIC QUALIFICATIONS AND EXPERIENCE

1. Bachelor’s Degree in Civil Engineering, Construction Engineering or Architectural Engineering with at least 4 years relevant experience in the Management and Supervision of Industrial/Commercial projects such as building construction, highways/roads, walls, dams/canals, coastal/marine or structural work and relevant experience in Quantity Surveying.

OR

2. Bachelor’s Degree in Quantity Surveying or Engineering Technology along with a Diploma/ Associates Degree in Building Technology, Construction, Structural or Architectural Engineering and at least 4 years relevant experience in the Management and Supervision of Industrial/Commercial projects such as building construction, highways/roads, walls, dams/canals, coastal/marine.

AND

Accredited professional qualification in Construction Management, Project Management, or Engineering Project Management.

F. SALARY

Salary is commensurate with qualifications and experience.

When submitting your application please indicate the title of the position which you are applying for in the SUBJECT LINE. Interested persons are invited to submit a letter of application, Curriculum Vitae, along with certified copies of documents pertaining to qualifications, plus two (2) recent references via email [email protected] and addressed to:

Senior Manager – Human Resources
Millennium Heights Medical Complex
Millennium Highway
Castries, St. Lucia

The deadline to send applications is November 16, 2022.

Only shortlisted candidates will be contacted.

VACANCY NOTICE

Applications are invited from suitably qualified persons for employment in the post of HEALTH INFORMATION MANAGER at the Millennium Heights Medical Complex.

A. OBJECTIVE AND RELATIONSHIP

1. Provides direction and management to the Health Information Department to ensure patient information is managed effectively and efficiently. reliable supply of hospital forms and the collection, compiling and storage of hospital data and statistics.
2. Works under the supervision of and reports to Deputy Director of Clinical Services.
3. Required to respond the Director of Clinical Services and Chief Executive Officer from time to time on matters relating to work in progress.

B. MAIN DUTIES AND RESPONSIBILITIES

1. Supervises, guides, and evaluates the staff of the Health Information Department through the implementation of strategic objectives, developing annual work programmes, establishing SMART targets and directing the allocation of resources to enable the achievement of performance objectives and efficiency in operations.
2. Supervises and guides Health Information staff in their day-to-day duties.
3. Supervises the maintenance of Birth and Death Registers.
4. Plans and schedules meetings with subordinates to explain and implement new policies, procedures, and practices, instruct and provide guidance to employees in hospital rules and regulations.
5. Develops and directs the implementation of procedures and policies governing health information and coordinates the implementation of changes with other units in the hospital.
6. Supervises the preparation of a variety of regular and special medical statistical reports, prepares correspondence and other medical statistical data to hospital departments, Department of Health and Wellness and external institutions and agencies.
7. Supervises and monitors the release of medical information to the public, private medical facilities, government agencies and the Courts in accordance with department and hospital policies and procedures and legal requirements and regulations governing the release of medical information.
8. Acts as a consultant to hospital staff on issues related to patients' health information, including consents for release of medical information.
9. Responsible for the maintenance and security of all written and electronic medical records within the facility's Medical Records Department.
10. Ensures that information contained in the records are complete, accurate and only available to authorized personnel.
11. Maintains confidentiality of medical records as per MHMC policies.
12. Use computer programs for tasks such as documentation and converting paper records to electronic platform.
13. Routinely schedules purging and archiving files to maximize efficiency and library storage capacity.
14. Collects and collates data in approved format for medical research and for calculating hospital occupancy rates and other required hospital statistical reports.
15. Organizes the printing, storage and distribution of forms for internal and external use.
16. Provides technical advice and guidance to managers and staff on department policies and practices, through dialogue and consultation.
17. Assists hospital management in organizing the work of the department by conducting audits and making recommendations to improve efficiency.
18. Assists clinical and clinical support departments with data collection and compilation for special projects and or reports as requested and approved by management.
19. Provides orientation and training for initial and ongoing competence of staff.
20. Remains current with ICD-10 clinical coding guidelines and conventions and oversees the medical coding activities of the Department
21. Contribute towards the accomplishment and maintenance of the department’s Key Performance Indicators.
22. Performs any other job-related duties as may be assigned by the Deputy Director of Clinical Services.

C. KNOWLEDGE, SKILLS AND ABILITIES

1. Working knowledge of, and ability to interpret and apply MHMC policies and regulations, departmental guidelines and standard operating procedures.
2. Advanced leadership and supervisory skills, coaching and team building skills and a high level of emotional intelligence.
3. Strong knowledge and understanding of managing people in a highly unionized environment.
4. Ability to manage employee workplace grievances and disciplinary matters.
5. Advanced knowledge and understanding of modern business practices and application of technological solutions
6. Advanced computer literacy skills; ability to manipulate software applications such as word processing, spreadsheets, databases and presentation programmes.
7. Advanced organizational skills.
8. Ability to work independently, set priorities and maintain absolute confidentiality in a fast-paced environment.
9. Ability to work collaboratively, interact positively and communicate effectively with team members and internal and external clients and stakeholders.
10. Intermediate level skills in handling complaints in an objective, fair, and unbiased manner.
11. Advanced oral and written communication skills and interpersonal skills.
12. Intermediate problem-solving, conflict management, and decision-making skills

D. ACADEMIC QUALIFICATIONS AND EXPERIENCE

1. Bachelors' Degree in Health Information Management, Statistics or related field plus a minimum of five (5) years hospital or other health services related working experience in Health Information Management OR
2. Associate Degree or equivalent qualification in Health Information Management, Health Science Administration, Statistics or related field plus at least seven (7) years related experience.
3. Previous Electronic Health Record (EHR) administration experience preferred.

F. SALARY

Salary is commensurate with qualifications and experience.

When submitting your application please indicate the title of the position which you are applying for in the SUBJECT LINE. Interested persons are invited to submit a letter of application, Curriculum Vitae, along with certified copies of documents pertaining to qualifications, plus two (2) recent references via email [email protected] and addressed to:

Senior Manager – Human Resources
Millennium Heights Medical Complex
Millennium Highway
Castries, St. Lucia

The deadline to send applications is August 31, 2022.

Only shortlisted candidates will be contacted.