FCG OPS
International trip support and dispatch, Ground handling services, Crew travel, Fuel services
FCG OPS, a part of Flight Consulting Group, is one of the largest and most experienced operational control centers in Europe. We provide:
✔️ International trip support and dispatch services for air operators, private aircraft, corporate fleet, military, and governmental organizations, ambulance flights and trip support companies.
✔️ Ground handling services’ supervision by the dedicated staff at
🏸 Announcing the BWF Badminton World Tour Denmark Open 2024! 🏸
Are you planning to fly to Odense from October 15-20, 2024, for the BWF Badminton World Tour Denmark Open? We are fully prepared to support your flights to Hans Christian Andersen Airport (EKOD) for this event. Our dedicated team is ready to provide handling services, ensuring your journey is smooth and worry-free. For any inquiries, feel free to reach out at [email protected].
This tournament promises elite-level badminton action, featuring the world's top players battling for victory in Odense. The Denmark Open is known for its rich history and electrifying atmosphere, making it a must-see event for badminton fans. With world-class athletes, fast-paced matches, and an enthusiastic crowd, it's sure to be a memorable experience.
Don't miss out on the excitement of the BWF Badminton World Tour in charming Odense!
✈️ We're at the Malta Aviation Conference and Expo (MACE)!
Our team - Sergey Starkov, Roza An and Jekaterina Lecite - are on the ground and ready to connect.
If you're at MACE, let's meet up and connect! 🚀
📢 Arraiolos Group Presidential Meeting in Krakow - October 11, 2024 🇵🇱
Heads up! On October 11, 2024, Krakow will host the Meeting of Presidents of States of the Arraiolos Group, organized by the President of Poland and his spouse. This significant diplomatic event brings together key European leaders for discussions on important regional matters.
Need assistance with flight coordination or ground handling in Poland? Our country manager in Poland is ready to help!
📞 +48 500 079 344
📧 [email protected]
🌍 Happy World Tourism Day! ✈️
Today, we’re celebrating the wonders of travel and the joy of exploring new destinations. And what better way to experience seamless journeys than with the services of FCG OPS? 🌟
Whether it’s hotel arrangements, crew transfers, or complex air travel planning, our IATA-certified travel agency specialising in services for aviation crew members provides 24/7 dedicated support. With a deep understanding of the unique needs of aviation crews, we ensure every journey is seamless - so you can focus on your next destination. 🚁🚖🏨
Here’s to incredible travels and unforgettable experiences!
📢 Temporary Closure of Bucharest Baneasa - Aurel Vlaicu International Airport (LRBS / BBU)
Please be advised that due to infrastructure works, Bucharest Baneasa - Aurel Vlaicu International Airport will be closed during the following period:
📅 Closure Period: October 1, 2024, 09:00 LT – October 23, 2024, 12:00 LT
✈️ A NOTAM will be issued to provide further details. We recommend planning your flights accordingly and staying updated on the latest NOTAMs for any changes.
For repositioning options or further assistance, please contact our OCC:
📞 +371 67 207 721
📧 [email protected]
Meet Jekaterina Lecite, our Marketing Manager, who has been an integral part of FCG OPS since 2015. From shaping our brand image and managing communications to orchestrating our presence at major industry events, Jekaterina's influence is felt throughout the organization.
With 17 years of experience in marketing, Jekaterina thrives in her dynamic role, where no two days are the same. She says the aspect she enjoys most about marketing at FCG OPS is the constant variety – each day brings new challenges and opportunities, leaving no room for monotony.
The visuals and materials she creates are just the tip of the iceberg. Behind the scenes, Jekaterina also leads analytical and organizational efforts, ensuring that every detail aligns with company's vision. Her expertise and dedication have been instrumental in maintaining the strength and visibility of our brand.
Countdown to the UEFA Europa League: FCSB vs. FK RFS! ⚽
With the much-anticipated match between Fotball Club FCSB and FK Rīgas Futbola skola fast approaching on September 26, 2024, in Bucharest, excitement is in the air!
In our office, things are heating up too! Normally a united team, we’ve now divided into two camps - our team in Romania is supporting FCSB, while office in Riga is cheering for FK RFS, backing their local heroes from Latvia. 🎉
Best of luck to both teams, and a special shoutout to FK RFS for making a huge stride for Latvian football. Sarauj! 🏆
What can be better than meeting up with your favourite partner or customer and then writing them a follow up? 😀
🌍✈️ Seamless International Trip Support by FCG OPS 🌍✈️
Elevate your flight experience with our international trip support services. At FCG OPS, we are dedicated to delivering smooth and efficient flights through our 24/7/365 customized solutions. Our expert team navigates the complex global regulations and procedures to ensure compliance and enhance every aspect of your journey.
We have:
✅ 24/7 operational support
✅ Personal key account manager
✅ 20+ years of worldwide trip support experience
✅ API integrations with operator scheduling systems
✅ Own online flight status following system
✅ Discounted 3rd party rates and transparent invoicing
✅ Flexible payment options, including pay-per-service
Contact Us:
📞 Operational Questions (24/7): +371 67 207 721 | [email protected]
📞 Commercial Enquiries: +371 67 033 389 | [email protected]
🚀 We’ve arrived at Air Charter Expo 2024! ✈️
The team is there to connect with you at Booth 133!
👋 Come meet our team:
- Yuri Nadezhdin, Director of Development
- Roza An, Senior Account Executive
- Daniela Bogorada, Customer Support Executive
- Viktor Shekov, FBO RIGA Commercial Manager
We look forward to discussing how we can support your aviation needs and explore new opportunities together. See you there!
While summer is now behind us and many may miss its sunny days, our dispatchers and dispatchers all around the world are breathing a sigh of relief. ☀️✈️
This summer season was especially intense, but we’re proud of how our team tackled the challenges head-on. A huge thank you to all our professionals for their incredible dedication and hard work! 🚀👏
🚚 The street food is in the office yard is back again, bringing joy to our colleagues! This time, we have delicious sweet and savory crepes! 🥞
We’re celebrating the start of fall with a festive breakfast, enjoying tasty treats and the cozy atmosphere together, making our workday morning so delightful!
🚀 FCG OPS launches ground services Live Tracker on ATOM System! ✈️
We’re announcing a new update to our ATOM System, offering real-time tracking of ground handling services! 📡
"Now, every step of ground handling is documented immediately, so there’s no need to double check by phone or e-mail if the catering is on board, has the fueling started or whether the passengers just arrived at the terminal or already onboard. Just open the link and instantly access all the information, down to the exact minute when events occur” says Sergey Starkov, FCG OPS CEO.
This feature provides instant access to aircraft readiness, crew and passenger locations, catering, refueling schedules, and more. Initially rolled out across 60+ airports in Eastern Europe, the Baltics, Central Asia, and Scandinavia, we’ll soon expand to major European airports!
More details here: https://fcgops.aero/2024/09/04/fcg-ops-introduces-ground-services-live-tracker-to-atom-system/
🍂 Hello, Autumn! 🍂
As the days grow cooler and rainier, and the mood shifts to a cozy, reflective vibe, we're awaiting the upcoming autumn and winter conferences & exhibitions! Let's make the most of this season together. See you at the next event!
At FCG OPS, we excel in providing comprehensive services tailored to any needs. Whether it’s handling governmental flights, managing military cargo, organizing personnel logistics, or coordinating helicopter operations, our expertise ensures seamless operations.
We operate 24/7, offering direct connections with local governmental institutions and serving as authorized suppliers for KHI and NSPA. Our flexible payment methods include the U.S. Government Air Card, carnets, credit facilities, and major credit cards.
For round-the-clock operational support, reach us at +371 67 207 721 or [email protected]. For commercial enquiries, contact +371 67 033 389 or [email protected]. Trust us to be your reliable partner in flight support.
🚀Today, we had the privilege of hosting the AIR SUPPORT team at our headquarters.
PPS is one of 4 systems that is used by our OCC for the flight planning. Meeting in person was an invaluable opportunity to share our experience on using the system, discuss future development of the system and strengthen our collaboration. Precise calculations and optimized routing plays a critical role in our flight operations, ensuring efficiency and safety at every altitude.
We’re always inspired by the dedication PPS brings to our shared mission of excellence in the skies. Looking forward to many more successful flights! ✈️
🏁 Announcing the Formula 1 Qatar Airways Azerbaijan Grand Prix 2024! 🏁
If you are planning on flying to Baku from September 13-15, 2024, for the thrilling Formula 1 Qatar Airways Azerbaijan Grand Prix, we are ready to support your flights to Heydar Aliyev International Airport (UBBB / GYD) for this event. Our team is here to ensure a seamless and enjoyable trip, providing all the assistance you need for a smooth ground handling.
This event promises high-speed action, stunning city views, and unforgettable moments. Did you know that the Baku City Circuit is renowned for its dramatic turns and one of the longest straights in Formula 1? This unique track, set against the backdrop of the Caspian Sea and Baku's historic architecture, offers both drivers and fans an unparalleled experience.
Get ready to experience the adrenaline rush of Formula 1 in beautiful Baku!
🚀 Work Essentials: 5 Must-Haves for Our Dispatch Team! ☕🖥️
At FCG OPS, our dispatchers are the heartbeat of our operations. To keep them at their best, they rely on these 5 essentials that make their job not just easier, but also more enjoyable!
1. Coffee Machine ☕: Start the day with a perfect cup of coffee. It’s dispatchers' fuel for those early mornings and late nights, helping stay sharp and alert.
2. Music Speaker 🎶: A little music goes a long way in creating a positive atmosphere and staying energized throughout the shifts.
3. Stable Network Connection 🌐: Ensuring seamless communication and real-time updates, so our team can manage operations without a hitch.
4. Monitors – as many as possible 🖥️: Multiple screens are a game-changer! They allow to keep an eye on various systems simultaneously, making multitasking and quick decision-making a breeze.
5. Fidget Toys 🎲: Whether it’s a stress ball (or even a stress-cat 🐱), a fidget spinner, or just pens with broken clips (for some reason) - these little gadgets help keep our dispatchers focused and relieve stress during those intense moments.
These essentials help our OCC team stay on top of their game. What are your work essentials? Share with us below! 👇
Attention to all flights to Bucharest Baneasa - Aurel Vlaicu International Airport (LRBS / BBU)!
We would like to inform you about upcoming restrictions on air traffic at Bucharest Baneasa - Aurel Vlaicu International Airport due to the Bucharest International Air Show 2024.
📅 Event Dates: August 27, 2024 - September 3, 2024
✈️ During this period, there will be air traffic restrictions communicated via NOTAM. The Bucharest International Air Show is a celebrated event that showcases professionalism and excellence in aviation, attracting international performers and exhibitors.
Please plan your flights accordingly and stay updated on the latest NOTAMs for any changes.
For any questions or assistance, please contact FCG OPS at:
📞 +40 3 1229 5105
📧 [email protected]
Say hello to our brand-new FCG OPS mugs, already bringing smiles to our team!☕
Here at FCG OPS, we believe in the power of sustainability, and we've taken it to the next level with these innovative mugs. These are the world's first cups made from recycled paper cups, designed to last for at least 10 years. And the best part? They're fully recyclable at the end of their life.
Each sip from them serves as a reminder that even the tiniest efforts can create a significant change. Together, we’re not just enjoying our coffee—we’re making an impact! 🌍✈️
Circular&Co.
Only one month left until we gather at Air Charter Expo 2024. If you have not done that yet, mark your calendars for September 10th at London Biggin Hill airport.
Visit us at booth 133 to explore our services and collaboration opportunities and engage in conversations with our team. Whether you're looking to expand your business partnerships, find solutions for your operational needs, or reconnect with industry colleagues, we look forward to welcoming you.
Join us at Air Charter Expo 2024!
Remember, the weekend is just around the corner! So, let’s take a moment to reminisce about the times when you were just starting as a flight dispatcher. 😄✨
Meet Botagoz Nogayeva, our Junior Dispatcher. She's been with FCG OPS for just a year and already demonstrates remarkable ability in learning and effectively managing operations.
Botagoz highlights the importance of being attentive and stress-resistant in her role. She recalls her early days as challenging, especially since new hires usually don't start during the busy summer season. However, joining last summer, she quickly adapted.
Despite her bachelor’s degree is related to aviation, she had no flight dispatching experience. With tailored training and on-the-job learning, she soon became proficient. Now, she enjoys her shifts as a trip support flight dispatcher, coordinating and accommodating customer requests everyday.
Her favorite part of the job? Watching aircraft take off and land, seeing the real impact of her work.
Botagoz’s journey shows that everything is possible. Her story is a great inspiration for anyone looking to become a dispatcher.
🎯 Meet the Masters of Precision! 🎯
Just like the viral star of the 2024 Olympics, Yusuf Dikeç, who wins with sheer experience and knowledge, our very own Senior Dispatcher, Alexey Pavlov, exemplifies the same mastery in his field.
Yusuf Dikeç doesn’t need extra equipment to secure his victories; he relies on his profound understanding and skills. Similarly, Alexey expertly overseeing day-to-day operations, ensuring everything runs smoothly without a hitch.
True expertise comes from within!🏅✨
FCG OPS is one of the largest and most experienced operational control centers (OCC) in Europe, delivering customized solutions tailored to meet the specific needs of each customer.
Our dispatch team uses its expertise and reliable industry contacts, to deliver seamless, proficient, and efficient outsourced OCC services tailored for business aviation & private aircraft, ACMI airlines, cargo airlines, and aircraft delivery.
📧 [email protected] 📱+371 27 324 677
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Our Story
Flight Consulting Group is a holding organization founded in 2000. It provides a wide choice of one-stop-shop solutions for business aviation including ground handling, flight supervision, worldwide flight planning and support, charter sales, aircraft sales and acquisition, aviation consulting, etc.
Flight Consulting Group’s daughter companies include: FCG OPS – a certified 24/7 flight operations control center; FBO RIGA – a certified ground handling provider and operator of business aviation center in Riga International Airport; Baltic Business Aviation Center – leader in providing VIP charter flights in Eastern Europe and the CIS countries; JET TRAVEL agency specializing on crew services; FCG Aviation Development – an expert in engineering design and business aviation infrastructure development. The holding is also the developer of the unique ATOM (Air Traffic Order Management) software, which integrates the functionality of different systems and allows automation of key business processes and linking together the work of all departments of the holding and its partners and customers.
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Riga Airport, Dzirnieku 15
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