Connected Care

Our call center is always manned 24/7 for any emergency calls through our devices and sometimes elderly customers take also the initiative to call our agents when feeling lonely or in distress and need a warm human voice for support

Customers who own the Smart Bubble, love it and they carry it around wherever they go as it can truly be a life saver in any situation. Just a simple button press, even if you are outside the house, will connect you to one of our call agents in clear 2-way communication. It has a geo-fencing feature which means it is set to trigger a call if wearer roams outside the designated safety area.

The Telecare hub and pendant have been one of the most widely used product and certainly one of our best sellers along the years. Praised for its simplicity, reliability and convenience, the Telecare system has found its home in many households as a powerful aid to elderly people and caregivers alike

Falls are a common risk for the elderly. Keep your home safe by ensuring adequate lighting, removing tripping hazards, and using non-slip mats. Connected Care’s Fall detector watch helps elderly living alone prevent serious injuries by automatically triggering an emergency call when it senses a fall and getting assistance on time

Proud to introduce the Connected Care team from our Naxxar office! 🏢✨

Dedicated to providing top-notch care and support for the elderly with our innovative products and in-house emergency call center. Together, we're committed to ensuring safety and peace of mind for our community.

Are you looking for a part time role but you are limited due to family commitments? Do you have the ability to work on your own initiative? Are you passionate about improving the quality of care for people? Then this is the job for you.

Connected Care Limited, is an exciting and rewarding company to work for, providing electronic and mobile care. The company offers a number of products and services including telecare, telehealth and mobile care. We are presently expanding our operations and we are looking for Call Centre Agents who will be working from their own homes.

Your role will entail providing 24/7 customer care service for Connected Care clients. In this role you will be responsible for assisting and liaising with customers via telephone. You will be required to listen attentively to gather all relevant information in order to assess and provide our clients with the necessary assistance such as contacting emergency services or next of kin whilst ensuring customer satisfaction throughout. You will need to ensure that clients’ requests are met and addressed within the Company’s framework of quality policies and standards.

The role calls for a person holding a passion for customer service with excellent communication skills in Maltese and English. We are looking for someone that can keep calm when working under stress. Previous experience working in a customer service set-up will be considered an asset. This role is on a shift basis between 16:00 – 21:00 or 21:00 – 02:00or 02:00-08:00 during weekdays and weekends 8:00 to 16:00 or 16:00- 24:00 or 24:00 – 08:00

Training for the role will be provided and ongoing.

Good home internet connection is required and the candidates need to be computer literate.

CV’s are to be sent to [email protected]

Caring for someone with dementia? Consistency and routines can significantly help reduce confusion and anxiety. Establishing daily routines and maintaining a calm environment are important. Engage in simple routine activities that they enjoy and ensure regular sleep patterns.

✨Stay connected and safe with Connected Care's Telecare hub and wearable button. Designed for elderly individuals living alone, it offers a simple way to reach a caregiver or Connected Care’s contact center with just the press of a button. Ensure peace of mind for your loved ones, knowing help is always within reach ✨

Mental well-being is essential at every stage of life, including our golden years. 🌟 Encourage your elderly loved ones to stay active and connected by engaging in social activities, pursuing hobbies, and practicing mental exercises. Whether it's joining a book club, gardening, playing puzzles, or taking up a new craft, these activities can boost their mood, enhance cognitive function, and improve overall quality of life. Let's cherish and support the mental health of our seniors. 🧡✨

The secret life of pets doesn’t need to be that secret 😉 With Pet Tracker device, you can always be in the know about your pet’s activities when you are not with them at home. The Pet Tracker collar tracks your pet’s location and activity through a mobile app, giving you peace of mind knowing your pet is safe wherever you go ✨🐶🐱

When you love your pets, their well being and safety comes first. The Pet Tracker collar is the best pet care product your money can buy. It’s not just any GPS tracking collar, it comes with its own mobile app to track your pet’s movement on the go wherever you are and a pet insurance policy can also be bought together, giving the ultimate safety, love and peace of mind 🤩🥰

Happy Father's Day to all the incredible dads out there! 🎉 Today, we celebrate the strength, wisdom, and love that fathers bring into our lives. To all the dads who have dedicated themselves to caring for their families, we salute you 😊🥰

Paul has been living alone independently after his wife passed away and though still mentally fit to go about his day normally, he started being prone to losing balance and falling. His concerned children found out about the Fall Detector Watch and Paul has been wearing it ever since. There were a few occasions when the watch sensed his fall and automatically triggered an emergency call to Connected Care’s centre who assisted him and got in touch with his children.

The Telecare pendant is one of our most requested products for its versatile functionality in assisting elderly people with Dementia or with limited mobility besides other needs. 👉 Learn more here https://shorturl.at/D89p9

When Martha’s mum Dementia started deteriorating and often forgetting basic things she found herself wondering how she can be reassured that she is fine while at work or taking care of her children. The Smart Bubble GPS tracker was a life saver.

Now she can rest assured her mum has 24/7 assistance and that she can know and follow her mum’s movements through an app should she wander out and get lost 🤩🥰

Traditional tags on pet collars or microchips can help but the Pet Tracker collar offers more advantages in terms of safety and reliability. With the convenience of tracking your pet’s location through the mobile app, you already know where your pet is if it strays. This is not so with traditional collar tags, as it relies on someone finding the dog and being kind enough to get in touch with the owner through the contact info dog dog2

Caring for the ones who once cared for us is at the heart of Connected Care’s mission and vision. It is what we do on a day to day basis through our range of products and services.

Connected Care joins in Solidarity the Dementia Action Week as we uphold our commitment to support our elderly community enjoy an independent life with dignity 🫶 🫂 🎗

Happy Mother's day to all mums! 🤩🥰💝