Malaysian Association of Hotels Training Education Centre, MAHTEC

𝐄𝐦𝐨𝐭𝐢𝐨𝐧𝐚𝐥 𝐈𝐧𝐭𝐞𝐥𝐥𝐢𝐠𝐞𝐧𝐜𝐞 𝐢𝐧 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩
𝟔 - 𝟕 𝐍𝐨𝐯𝐞𝐦𝐛𝐞𝐫 𝟐𝟎𝟐𝟒

Emotional intelligence is the ability to understand and manage your own emotions while recognizing and influencing the emotions of others. Join MAHTEC experts to enhance your self-awareness, learn effective listening skills, cultivate empathy, and manage stress. Additionally, you'll discover strategies for seeking and responding to feedback, empowering you to lead with greater emotional insight and connection.

To sign up, please click here https://www.surveymonkey.com/r/mahtec2024

𝐌𝐀𝐇𝐓𝐄𝐂 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐜𝐚𝐝𝐞𝐦𝐲

Interactive content in e-learning including simulations and scenarios where real-world scenarios and simulations provide hands-on experience, allowing learners to apply concepts in a practical context.

Want to experience a digital version of learning? Let's SIGN UP by scanning the QR Code.

𝐓𝐮𝐫𝐧𝐢𝐧𝐠 𝐂𝐨𝐦𝐩𝐥𝐚𝐢𝐧𝐭𝐬 𝐭𝐨 𝐂𝐨𝐦𝐩𝐥𝐢𝐦𝐞𝐧𝐭𝐬
𝟒 - 𝟓 𝐍𝐨𝐯𝐞𝐦𝐛𝐞𝐫 𝟐𝟎𝟐𝟒

Want to learn tips & techniques to turn objections and arguments into compliments?

Join MAHTEC expert trainer as she shares the fundamentals of services, positive attitude of great hosts and learners will demonstrate and apply during the class.

Lock the seat here https://www.surveymonkey.com/r/mahtec2024

Learn how to communicate effectively, recognize the communication styles of your colleagues, and improve communication in the workplace.

𝙀𝙎𝙂 𝘾𝙚𝙧𝙩𝙞𝙛𝙞𝙘𝙖𝙩𝙞𝙤𝙣

A strong commitment to environmental, social and governance (ESG) issues can be a powerful competitive advantage for hospitality companies, especially for those that can tell a compelling story about their ongoing ESG journey.

Let us seize this opportunity to shape the future of Malaysian tourism and pave the way for a more sustainable and prosperous industry.

For more information, you may reach us at +6013-6482908

𝑨𝒔 𝒂 𝒘𝒓𝒂𝒑 𝒖𝒑 𝒕𝒉𝒆 𝒎𝒐𝒏𝒕𝒉 𝒐𝒇 𝑺𝒆𝒑𝒕𝒆𝒎𝒃𝒆𝒓, 𝑻𝒉𝒂𝒏𝒌 𝒀𝒐𝒖 𝒇𝒐𝒓 𝒋𝒐𝒊𝒏𝒊𝒏𝒈 𝒖𝒔 𝒐𝒏 𝑬𝒏𝒈𝒊𝒏𝒆𝒆𝒓𝒊𝒏𝒈 𝑷𝒓𝒆𝒗𝒆𝒏𝒕𝒊𝒗𝒆 𝑴𝒂𝒊𝒏𝒕𝒆𝒏𝒂𝒏𝒄𝒆 𝒘𝒉𝒊𝒄𝒉 𝒘𝒂𝒔 𝒉𝒆𝒍𝒅 𝒐𝒏 30 𝑺𝒆𝒑𝒕𝒆𝒎𝒃𝒆𝒓 - 01 𝑶𝒄𝒕𝒐𝒃𝒆𝒓 2024.

The key to success is dedication to life-long learning 💡

The Malaysian Association of Hotels (MAH) has partnered with SGS Malaysia and SAIMATRIX Integrated to launch the 𝗘𝗻𝘃𝗶𝗿𝗼𝗻𝗺𝗲𝗻𝘁𝗮𝗹, 𝗦𝗼𝗰𝗶𝗮𝗹, 𝗮𝗻𝗱 𝗚𝗼𝘃𝗲𝗿𝗻𝗮𝗻𝗰𝗲 (𝗘𝗦𝗚) 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗳𝗼𝗿 𝗵𝗼𝘁𝗲𝗹𝘀 𝗮𝗻𝗱 𝗿𝗲𝘀𝗼𝗿𝘁𝘀.

Approved and supported by the Ministry of Tourism, Arts and Culture (MOTAC), this certification is set to become the new benchmark for Malaysia’s hospitality industry.

By 2030, all industries in Malaysia will need to be ESG Certified. This certification aims to ensure that the entire hospitality sector adheres to these important sustainability standards, which are expected to become mandatory.

For more information, kindly contact us directly

www.wasap.my/60136482908

𝙄𝙢𝙖𝙜𝙚 𝙀𝙢𝙥𝙤𝙬𝙚𝙧𝙢𝙚𝙣𝙩 𝙒𝙤𝙧𝙠𝙨𝙝𝙤𝙥 - 𝘾𝙧𝙖𝙛𝙩𝙞𝙣𝙜 𝙔𝙤𝙪𝙧 𝙋𝙧𝙤𝙛𝙚𝙨𝙨𝙞𝙤𝙣𝙖𝙡 𝙄𝙙𝙚𝙣𝙩𝙞𝙩𝙮

2-full day programs were successfully completed from 24 - 25 September 2024 at Kuala Lumpur Golf & Country Club

Thank You for having us!

Laundry & Linen Room Operations & Management
16 - 17 October 2024

This program equips learner with all the need to excel in the cleaning fundamentals to laundry essentials and being efficient at department administration. Without neglecting one of the most important, as the internal security service to the room and the care of guests’ privacy.

This is public program and HRD Corp claimable course. Come & register on below link 👇

https://www.surveymonkey.com/r/mahtec2024

Engineering & Preventive Maintenance
14 - 15 October 2024

Hi there, hotel maintenance team! Did you know that you have the power to elevate the guest experience?
Even the smallest interactions can have a big impact! Join MAHTEC expert trainer as he shares his expert tips on how you can complete your maintenance tasks and delight guests at the same time.

This is public program and HRD Corp claimable course. Come & register on below link 👇

https://www.surveymonkey.com/r/mahtec2024

Hotel Service Excellence
14 - 15 October 2024

Do you want to be hospitality superstar? Let's take your skills to the next level and master the art of communication & identify guest's need & want. Join MAHTEC expert trainer as he dives into the power of delivery good service in the hospitality industry.

This public program is HRD Corp claimable course. To register yourself or the associates, kindly click on below link 👇

https://www.surveymonkey.com/r/mahtec2024

E-Invoice for Hoteliers - Webinar

22 October 2024

This course is designed to equip learners with the knowledge and skills necessary to understand, implement and manage e-invoicing processes. Learners will gain insights into the strategies and action plan on the implementation of e-invoicing compliance on business.

This is a webinar program for half-day duration and the course is HRD Corp claimable. Lock you calendar and enroll via this link 👇

Seats are limited to 50 persons and it is first come first serve basis

https://www.surveymonkey.com/r/mahtec2024

Certificate in Housekeeping Operations & Management

9 - 10 October 2024

Curious about what goes on behind the scenes of a housekeeping team? Join MAHTEC expert trainer as he will explains the role & importance of housekeeping operations and management.

This certification program is HRD Corp claimable course. To register, kindly update your details at this link 👇

https://www.surveymonkey.com/r/mahtec2024

💡Personal Mastery & Self-Leadership 💡

Continually expanding personal mastery is a discipline based on several key principles & practices including personal vision and personal purposes. Personal Mastery revolves around the idea that leadership starts with you – that no matter what your leadership level, roles or goals, the critical factor to begin with is inside us.

Join MAHTEC public program as the expertise trainer will explains & guide you to build up & identify self-leadership. Sign up to participate in our public program 👇

https://www.surveymonkey.com/r/mahtec2024

It is HRD Corp claimable course!

📢 𝐆𝐎𝐎𝐃 𝐍𝐄𝐖𝐒! 𝐌𝐀𝐇𝐓𝐄𝐂 𝐢𝐬 𝐍𝐨𝐰 𝐨𝐧 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩! 📢
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Dear HR Professionals and Lifelong Learning Hoteliers,
Your constant search for quality training is over!
​
We’re excited to introduce the 𝐨𝐟𝐟𝐢𝐜𝐢𝐚𝐥 𝐌𝐀𝐇𝐓𝐄𝐂 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 𝐂𝐡𝐚𝐧𝐧𝐞𝐥 —your go-to platform for hospitality training needs and industries news.
​
🔗 𝐂𝐥𝐢𝐜𝐤 𝐚𝐧𝐝 𝐟𝐨𝐥𝐥𝐨𝐰 𝐮𝐬 𝐚𝐭: https://whatsapp.com/channel/0029Vajcvhm90x2sORPy5g20
​
Say goodbye to cluttered inboxes and irrelevant training offers. Follow our MAHTEC Channel and access valuable training resources, anytime, anywhere—on your schedule, your terms!
​
🌟 Why Join?
* Keep yourself updated with MAHTEC high quality programs.
* Enjoy exclusive channel-only discounts.
* Be informed of the latest news on the hospitality and training industry.
* Participate in our channel’s polls and surveys to help shape the future of hospitality training.
​
🔒 𝐏𝐫𝐢𝐯𝐚𝐜𝐲 𝐆𝐮𝐚𝐫𝐚𝐧𝐭𝐞𝐞𝐝: Your contact details will remain completely private to both MAHTEC and fellow subscribers. Worry Not!
​
Share this link and help us grow the MAHTEC community.
​
Thanks!

𝓢𝓮𝓵𝓪𝓶𝓪𝓽 𝓜𝓮𝓷𝔂𝓪𝓶𝓫𝓾𝓽 𝓗𝓪𝓻𝓲 𝓜𝓪𝓵𝓪𝔂𝓼𝓲𝓪 & 𝓜𝓪𝓾𝓵𝓲𝓭𝓾𝓻 𝓡𝓪𝓼𝓾𝓵 𝓓𝓪𝓻𝓲𝓹𝓪𝓭𝓪 𝓜𝓐𝓗 & 𝓜𝓐𝓗𝓣𝓔𝓒
​

🌟 Unlock Your Hotel's Full Potential with MAHTEC! 🌟
Are you ready to take your hotel to the next level? 🚀 Join the industry's leading experts at MAHTEC for an exclusive training designed specifically for hoteliers like you!

✨ Why Attend?

• Boost Your Bookings: Learn the latest strategies to increase occupancy and revenue.
• Elevate Guest Experience: Discover tips to enhance guest satisfaction and build loyalty.
• Master Digital Marketing: Get hands-on training in the most effective online marketing tools.
• Network with Industry Leaders: Connect with fellow hoteliers and share insights.

🎓 What You'll Learn:

• Cutting-edge trends in hospitality management
• Effective revenue management techniques
• Innovative marketing strategies tailored for hotels
• Practical solutions to improve daily operations

🚀 With >31K total participants trained and counting, start your journey to excellence with us!
📝 Register now at: https://www.surveymonkey.com/r/FGZQZW8
☑️ Learn more about us via our website: https://mahtec.com.my/
🎓 𝐀𝐥𝐥 𝐨𝐮𝐫 𝐜𝐨𝐮𝐫𝐬𝐞𝐬 𝐚𝐫𝐞 𝐇𝐑𝐃 𝐂𝐨𝐫𝐩 𝐜𝐥𝐚𝐢𝐦𝐚𝐛𝐥𝐞 and available for customised in-house training!
🗝️ Unlock your exclusive benefits! 𝐉𝐨𝐢𝐧 𝐌𝐀𝐇 𝐦𝐞𝐦𝐛𝐞𝐫𝐬𝐡𝐢𝐩 𝐭𝐨𝐝𝐚𝐲 at https://www.hotels.org.my/membership to enjoy a world of privileges!
🌟 Experience the best training from Hospitality 𝐒𝐮𝐛𝐣𝐞𝐜𝐭 𝐌𝐚𝐭𝐭𝐞𝐫 𝐄𝐱𝐩𝐞𝐫𝐭𝐬. From the industry, for the industry.

𝐒𝐞𝐥𝐚𝐦𝐚𝐭 𝐇𝐚𝐫𝐢 𝐌𝐞𝐫𝐝𝐞𝐤𝐚 𝐤𝐞-𝟔𝟕 𝐝𝐚𝐫𝐢 𝐌𝐀𝐇 & 𝐌𝐀𝐇𝐓𝐄𝐂!
​

Setinggi-Tinggi Tahniah diucapkan kepada

𝗬𝗕𝗛𝗚 𝗗𝗔𝗧𝗨𝗞 𝗪𝗜𝗥𝗔 𝗥𝗢𝗦𝗟𝗔𝗡 𝗧𝗔𝗡 𝗦𝗥𝗜 𝗔𝗕𝗗𝗨𝗟 𝗥𝗔𝗛𝗠𝗔𝗡
𝘒𝘦𝘵𝘶𝘢 𝘚𝘦𝘵𝘪𝘢𝘶𝘴𝘢𝘩𝘢, 𝘒𝘦𝘮𝘦𝘯𝘵𝘦𝘳𝘪𝘢𝘯 𝘗𝘦𝘭𝘢𝘯𝘤𝘰𝘯𝘨𝘢𝘯, 𝘚𝘦𝘯𝘪 & 𝘉𝘶𝘥𝘢𝘺𝘢 𝘔𝘢𝘭𝘢𝘺𝘴𝘪𝘢 (𝘔𝘰𝘛𝘈𝘊)

diatas

Penganugerahan Darjah, Bintang & Pingat Kebesaran Negeri Melaka sempena Hari Jadi Ke-75 Yang Di-Pertua Negeri Melaka TYT Tun Seri Setia Dr Haji Mohd Ali bin Mohd bin Mohd Rustam.

Tulus ikhlas daripada Ahli Lembaga Pengarah, Persatuan Hotel Malaysia (MAH)

Setinggi-Tinggi Tahniah diucapkan kepada

𝗬𝗕𝗛𝗚 𝗗𝗔𝗧𝗨𝗞 𝗠𝗔𝗡𝗢𝗛𝗔𝗥𝗔𝗡 𝗣𝗘𝗥𝗜𝗔𝗦𝗔𝗠𝗬
𝘒𝘦𝘵𝘶𝘢 𝘗𝘦𝘯𝘨𝘢𝘳𝘢𝘩, 𝘓𝘦𝘮𝘣𝘢𝘨𝘢 𝘗𝘦𝘯𝘨𝘨𝘢𝘭𝘢𝘬𝘢𝘯 𝘗𝘦𝘭𝘢𝘯𝘤𝘰𝘯𝘨𝘢𝘯 𝘔𝘢𝘭𝘢𝘺𝘴𝘪𝘢 (𝘛𝘰𝘶𝘳𝘪𝘴𝘮 𝘔𝘢𝘭𝘢𝘺𝘴𝘪𝘢)

diatas

Penganugerahan Darjah, Bintang & Pingat Kebesaran Negeri Melaka sempena Hari Jadi Ke-75 Yang Di-Pertua Negeri Melaka TYT Tun Seri Setia Dr Haji Mohd Ali bin Mohd bin Mohd Rustam.

Tulus ikhlas daripada Ahli Lembaga Pengarah, Persatuan Hotel Malaysia (MAH)

🌟 Elevate your success in the dynamic hospitality industry with our specialized courses. Unlock cutting-edge insights and essential skills to propel your hotel to new heights. Lead the way—enroll now and conquer tomorrow's challenges with confidence. 🎓
🚀 With >31K total participants trained and counting, start your journey to excellence with us!
📝 Register now at: https://www.surveymonkey.com/r/FGZQZW8
☑️ Learn more about us via our website: https://mahtec.com.my/
🎓 𝐀𝐥𝐥 𝐨𝐮𝐫 𝐜𝐨𝐮𝐫𝐬𝐞𝐬 𝐚𝐫𝐞 𝐇𝐑𝐃 𝐂𝐨𝐫𝐩 𝐜𝐥𝐚𝐢𝐦𝐚𝐛𝐥𝐞 and available for customised in-house training!
🗝️ Unlock your exclusive benefits! 𝐉𝐨𝐢𝐧 𝐌𝐀𝐇 𝐦𝐞𝐦𝐛𝐞𝐫𝐬𝐡𝐢𝐩 𝐭𝐨𝐝𝐚𝐲 at https://www.hotels.org.my/membership to enjoy a world of privileges!
🌟 Experience the best training from Hospitality 𝐒𝐮𝐛𝐣𝐞𝐜𝐭 𝐌𝐚𝐭𝐭𝐞𝐫 𝐄𝐱𝐩𝐞𝐫𝐭𝐬. From the industry, for the industry.

🌿 𝐉𝐨𝐢𝐧 𝐎𝐮𝐫 𝐅𝐫𝐞𝐞 𝐖𝐞𝐛𝐢𝐧𝐚𝐫: 𝐈𝐧𝐭𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐨𝐧 𝐭𝐨 𝐭𝐡𝐞 𝐍𝐞𝐰 𝐌𝐎𝐓𝐀𝐂-𝐄𝐧𝐝𝐨𝐫𝐬𝐞𝐝 𝐄𝐒𝐆 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐟𝐨𝐫 𝐇𝐨𝐭𝐞𝐥𝐬 𝐚𝐧𝐝 𝐑𝐞𝐬𝐨𝐫𝐭𝐬! 🌿
With Malaysia's push for sustainable tourism under the National Tourism Policy 2020-2030 and their commitment to the United Nations Sustainable Development Goals, new industry regulations to support these efforts are both imminent and inevitable.

Approved and endorsed by the Ministry of Tourism, Arts and Culture (MOTAC), the new ESG Certification for Hotels & Resorts offers clear guidelines and a comprehensive, measurable checklist for sustainable practices. This certification is set to become the new benchmark for Malaysia’s hospitality industry.

Seize this chance to learn everything about this groundbreaking initiative and future-proof your business!
📅 𝐃𝐚𝐭𝐞: 18 July 2024
💻 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦 : Zoom
🕙 𝐓𝐢𝐦𝐞:
• 1st Session: 10.30AM - 12.30PM
• 2nd Session: 2.30PM - 4.30PM
*𝐵𝑜𝑡ℎ 𝑠𝑒𝑠𝑠𝑖𝑜𝑛𝑠 𝑐𝑜𝑣𝑒𝑟 𝑡ℎ𝑒 𝑠𝑎𝑚𝑒 𝑐𝑜𝑛𝑡𝑒𝑛𝑡. 𝐶ℎ𝑜𝑜𝑠𝑒 𝑡ℎ𝑒 𝑡𝑖𝑚𝑒 𝑡ℎ𝑎𝑡 𝑠𝑢𝑖𝑡𝑠 𝑦𝑜𝑢 𝑏𝑒𝑠𝑡!
🌟 𝐖𝐡𝐲 𝐀𝐭𝐭𝐞𝐧𝐝?
• Learn about the ESG Certification process
• Gauge the sustainability of your business
• Get your questions answered by industry experts
🔗 𝐋𝐢𝐧𝐤: Will be provided via email after registration.
Don't miss this opportunity to lead the way in sustainable hospitality! Click [https://tinyurl.com/MAHTEC-ESG-Webinar] to register now!