Snipesoft Ltd

Please be informed that OMINS will be temporarily inaccessible due to scheduled server upgrades.

Downtime Details:

Date: Tomorrow, July 17, 2024
Time: 1:00 AM to 3:00 AM
During this period, you will not be able to access OMINS services. We apologize for any inconvenience caused and appreciate your patience as we strive to improve our infrastructure.

Thank you for your understanding.

We will be conducting system upgrades. As a result, users will be logged out temporarily, and you will need to log back in afterwards.

Our developers are investigating an issue where some Trademe categories are not synced.

Stay updated on our progress by visiting our status page.

Snipesoft Service Status Stay up to date with the latest service updates from Snipesoft Service Status.

Our holiday schedule for 2023 – 2024


December 23, 2023 – January 3, 2024

• Total Assist – If you are using our Total Assist service please contact your respective Team leaders to arrange a schedule.
• OMINS/Ewebstores support – During this period support will be standard support will be unavailable however please do contact us for any emergencies.
• Email ([email protected])
• Phone support will not be available starting December 23, 2023, and will resume on January 3rd, 2024, 10 AM

The Snipesoft team all wishes you a Merry Christmas and a Happy New Year

Trademe resolved the sync issue caused by their API, all orders and data that weren't synced since last night should now reflect on your OMINS systems, thanks for bearing with us.

Trademe is currently experiencing issues with their API which is resulting in data not being passed correctly. We are currently in close communication with the Trademe team and will be monitoring the issue while we are awaiting a fix, please keep an eye on our status page for further updates.

Snipesoft Service Status Stay up to date with the latest service updates from Snipesoft Service Status.

Our holiday schedule for 2022 – 2023

December 26, 2022 – January 4, 2023

• Total Assist – If you are using our Total Assist service please contact your respective Team leaders to arrange a schedule.
• OMINS/Ewebstores/Easylister support – During this period support will be standard support will be unavailable however please do contact us for any emergencies.
• Email ([email protected])
• Phone support will not be available starting December 26, 2022 and will resume on January 4th, 2023, at 10AM

The team at Snipesoft all wishes you a Merry Christmas and a Happy New Year

Trademe has announced their new shipping templates for buynow type listings and this has been available in OMINS for quite some time now. Please visit our guide here https://guides.snipesoft.net.nz/getstarted/expected-delivery-time-full-setup-guide/ so you can setup your first new shipping template.

Shipping Templates Update 2022 - Full Setup Guide - Snipesoft Tips, Hints and Guides Trademe has added Shipping Templates to enhance the customer experience which includes “Expected delivery time” in shipping details. Your listings now can display an expected delivery time, like you can see in following image.

We have fully resolved the sync delay issue in OMINS. Thank you for your patience.

We are aware some OMINS users are currently experiencing delays with syncing, our team has been working over the weekend investigating this issue and continue to monitor it. We hope to have this resolved soon and will provide updates here and on our status page - https://status.snipesoft.net.nz/

The wrong fee calculations in OMINS reports have been resolved. Thanks for bearing with us.

We're currently investigating an issue with the calculation of fees in OMINS reports. We will post an update on our status page, once we have resolved the issue.
👉https://status.snipesoft.net.nz/

Snipesoft Service Status Stay up to date with the latest service updates from Snipesoft Service Status.

We have completed the maintenance for Easylister.
You may access your systems again.
Thank you for your patience.

For future status updates please visit our status page - https://status.snipesoft.net.nz/

Snipesoft Service Status Stay up to date with the latest service updates from Snipesoft Service Status.

Easylister is currently down for urgent system maintenance. Please follow our status page for updates.
👉 https://status.snipesoft.net.nz/

Snipesoft Service Status Stay up to date with the latest service updates from Snipesoft Service Status.

We've been working hard behind the scenes on some massive changes for OMINS, including our integration with the TheMarket - it's happening very soon, keep your eyes peeled on our blog for official updates - https://bit.ly/3uTzspQ

Have a safe Easter Break everyone!

OMINS Feature update: Great news! We've added the new "Shipping Template" feature for TM users.

Check it out here 👉https://guides.snipesoft.net.nz/getstarted/expected-delivery-time-full-setup-guide/

Shipping Templates Update 2022 - Full Setup Guide - Snipesoft Tips, Hints and Guides Trademe has added Shipping Templates to enhance the customer experience which includes “Expected delivery time” in shipping details. Your listings now can display an expected delivery time, like you can see in following image.

Xīn Nián Kuài Lè 新年快乐!

2022 is set to be an exciting year and as we are about to welcome in the Lunar New Year, the Year of the Tiger, we wish everyone health, happiness and success.