Convege Bataan Business Center

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CONVERGE ADVISORY

To our subscribers in Bataan:

You may be experiencing connectivity issues as of 10:48 AM of November 7, 2024.

We assure you that our technical team is working to restore your connection as soon as possible. A service ticket is not required.

We apologize for any inconvenience this may have caused. Please send us a message if you have other concerns.

Thank you for your patience and cooperation.

𝐂𝐎𝐍𝐕𝐄𝐑𝐆𝐄 𝐅𝐈𝐁𝐄𝐑 𝑿
𝐊𝐀𝐁𝐈𝐓 𝐌𝐔𝐍𝐀 𝐁𝐀𝐆𝐎 𝐁𝐀𝐘𝐀𝐃 (iwas scam)
𝐌𝐮𝐫𝐚 𝐧𝐚 𝐚𝐭 𝐌𝐚𝐛𝐢𝐥𝐢𝐬 𝐩𝐚 🏃🏃🏃

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𝙄𝙉𝙏𝙀𝙍𝙉𝙀𝙏 𝙋𝙇𝘼𝙉𝙎 (𝗙𝗜𝗕𝗘𝗥 𝗨𝗡𝗟𝗜𝗠𝗜𝗧𝗘𝗗)

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CONVERGE ADVISORY

In observance of All Saints’ Day, all Converge business centers nationwide will be closed on Friday, November 1, 2024.

On Saturday, November 2, for All Souls’ Day, our business centers in Metro Manila will remain closed, while those in other regions will be open and operational.

For bills payment, you may use GoFiber or any of our authorized payment channels.

Our hotlines and online channels remain available to serve you.

Thank you!

Converge FiberX plans offer various speeds to suit different needs. Here are the available plans:

- Converge FiberX 1250 Up to 100 Mbps
- Converge FiberX 1500 Up to 300 Mbps
- Converge FiberX 2000 Up to 400 Mbps
- Converge FiberX 2500 Up to 700 Mbps
- Converge FiberX 3500 Up to 1 Gbps

Additionally, Converge offers Time of Day plans, which provide different speeds depending on the time of day. These plans include:

- Converge FiberX Time of Day 1699 (Day) Up to 500 Mbps from 7 AM to 6:59 PM, and up to 300 Mbps from 7 PM to 6:59 AM
- Converge FiberX Time of Day 3000 (Day)
Up to 1000 Mbps from 7 AM to 6:59 PM, and up to 700 Mbps from 7 PM to 6:59 AM
- Converge FiberX Time of Day 1699 (Night) Up to 300 Mbps from 7 AM to 6:59 PM, and up to 500 Mbps from 7 PM to 6:59 AM
- Converge FiberX Time of Day 3000 (Night) Up to 700 Mbps from 7 AM to 6:59 PM, and up to 1000 Mbps from 7 PM to 6:59 AM

CUSTOMER ADVISORY

*FULLY RESTORED*

*TT-20241029-00000027 | ACCESS | MINOR | SA | LCP DOWN | BATAAN | LMB001*

Affected area: Limay Bataan

Affected LCP's: 14

Affected Nodes/Links:
LMB001-OLT-02 0/3/8 LP152
LMB001-OLT-02 0/3/10 LP154
LMB001-OLT-02 0/3/11 LP155
LMB001-OLT-02 0/3/12 LP156
LMB001-OLT-02 0/3/13 LP158
LMB001-OLT-02 0/3/15 LP153
LMB001-OLT-02 0/4/0 LP157
LMB001-OLT-04 0/1/8 LP347
LMB001-OLT-04 0/1/9 LP348
LMB001-OLT-04 0/1/10 LP349
LMB001-OLT-04 0/1/12 LP354
LMB001-OLT-04 0/1/13 LP355
LMB001-OLT-04 0/4/8 LP350
LMB001-OLT-04 0/4/10 LP352

Total No. of Affected Clients: 272

Down Time: October 29, 2024 | 2:12 AM
Up Time: October 30, 2024 | 8:16 PM

RFO: Fiber cut due to hit by truck
Action taken: Release loop maintenance and spliced
Location: Fajardo St Lamao Limay Bataan
Coordinates:14.513634,120.603321

CUSTOMER ADVISORY

Affected area: Dinalupihan Bataan

Affected OLT's: 5

DNB002-OLT-01
DNB002-OLT-02
DNB002-OLT-03
DNB002-OLT-04
DNB002-OLT-05

Total No. of Affected Clients: TBA

DT: 2024-10-30 | 10:00AM

*Update: Scheduled Power Interruption as per Penelco 9:00AM - 1:00PM*

CONVERGE ADVISORY

To our subscribers in Orion and Limay, Bataan:

You may be experiencing connectivity issues as of 9:10 AM of October 29, 2024.

We assure you that our technical team is working to restore your connection as soon as possible. A service ticket is not required.

We apologize for any inconvenience this may have caused. Please send us a message if you have other concerns.

Thank you for your patience and cooperation.

CONVERGE ADVISORY

To our subscribers in Orion and Pilar, Bataan:

You may be experiencing connectivity issues as of 4:23 AM of October 28, 2024.

We assure you that our technical team is working to restore your connection as soon as possible. A service ticket is not required.

We apologize for any inconvenience this may have caused. Please send us a message if you have other concerns.

Thank you for your patience and cooperation.

CONVERGE ADVISORY

To our subscribers in Limay, Bataan:

You may be experiencing connectivity issues as of 4:56 PM of October 25, 2024.

We assure you that our technical team is working to restore your connection as soon as possible. A service ticket is not required.

We apologize for any inconvenience this may have caused. Please send us a message if you have other concerns.

Thank you for your patience and cooperation.

Our technical teams are still working diligently to restore services as soon as possible. As of 5 p.m. today, internet services have been restored for 78% of our subscribers impacted by Severe Tropical Storm
.

CONVERGE ADVISORY

To our subscribers in Dinalupihan and Hermosa, Bataan:

You may be experiencing connectivity issues as of 12:22 PM of October 25, 2024.

We assure you that our technical team is working to restore your connection as soon as possible. A service ticket is not required.

We apologize for any inconvenience this may have caused. Please send us a message if you have other concerns.

Thank you for your patience and cooperation.

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CONVERGE ADVISORY

To our subscribers in Limay, Bataan:

You may be experiencing connectivity issues as of 4:34 PM of October 24, 2024.

We assure you that our technical team is working to restore your connection as soon as possible. A service ticket is not required.

We apologize for any inconvenience this may have caused. Please send us a message if you have other concerns.

Thank you for your patience and cooperation.

CUSTOMER ADVISORY

*TT-20241024-00000415 | ACCESS | MINOR | SA | OLT DOWN | BATAAN | LMB001-OLT-03*

Affected Service/Area: Limay Bataan

Affected OLT's:

LMB001-OLT-03

Total No. of Affected Circuits: 1342

Downtime: October 24, 2024 | 02:49 pm

Update: Unscheduled power interruption

𝗖𝗢𝗡𝗩𝗘𝗥𝗚𝗘 𝗙𝗜𝗕𝗘𝗥 𝗜𝗡𝗧𝗘𝗥𝗡𝗘𝗧 💯
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CUSTOMER ADVISORY

To our subscribers in Some areas in Bataan:

You may be experiencing connectivity issues as of 12:08 PM of October 21, 2024.

We assure you that our technical team is working to restore your connection as soon as possible. A service ticket is not required.

We apologize for any inconvenience this may have caused. Please send us a message if you have other concerns.

Thank you for your patience and cooperation.

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