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PAL TRAVEL ADVISORY
ADVISORY NO. 123
10 November 2020
IMPORTANT ALERTS AND REMINDERS FOR INTERNATIONAL TRAVEL
*PASSENGER PROFILE AND HEALTH DECLARATION (PPHD)
If you are departing from the Philippines, you must accomplish the Passenger Profile and Health Declaration (PPHD) form online via https://bit.ly/PALIntPPHD as early as 5 days prior to your flight departure.
The online portal will be open for registration on November 10, 2020 for flights starting November 12, 2020.
Exempted from accomplishing the online PPHD form are travelers bound for the United States, Canada and Australia, all of whom must accomplish the paper form upon check in at the airport.
Passengers bound for Singapore are required to accomplish the PPHD paper form upon airport check-in in addition to the online registration.
Local Manning Agencies (LMAs) may register on behalf of their passengers.
*TRAVEL AND HEALTH REQUIREMENTS OF DESTINATION COUNTRY
Please check the travel and health requirements of your country-of-destination by clicking the link: https://bit.ly/PALTravelsfromPH.
Travel requirements of foreign countries are subject to periodic adjustments and as such, we encourage you to check the websites of the concerned authorities of the country of destination.
These requirements may include downloading a mobile app, accomplishing additional online forms, booking a quarantine hotel in advance and/or securing a covid-19 test result prior to travel.
* RT-PCR TESTING CENTER AT PAL LEARNING CENTER (PLC) MANILA
Effective November 11, 2020, you may undergo covid-19 RT-PCR testing at the Philippine Airlines Learning Center (PLC) located at 540 Padre Faura cor. Adriatico St. Ermita, Manila.
This RT-PCR test will be conducted, via drive-thru or walk-in, by our Department of Health-accredited laboratory partner Detoxicare Molecular Diagnostics, from 8AM to 5PM daily at a cost of PHP4,500. Results are released within 24 hours.
Payment options are: cash (PHP currency only), card (debit/credit), GCash, PayPAL, WeChatPay, or Alipay.
To avail of testing at the PAL Learning Center, register online via https://bit.ly/PALTestingFacility in advance.
Upon entering the PAL Learning Center for your RT-PCR testing, please present your ID, plane ticket and QR code indicating that you have successfully registered the passenger profile and health declaration online.
Should you wish to avail of the services of PAL's other testing and lab partners, you may click the link for the complete listing: https://bit.ly/PALInternationalTestingPartners.
Upon your arrival at the airport on the day of your flight, a check will be carried out to determine completeness and validity of your travel documents.
For more information on travel protocols, procedures and requirements, you may visit www.philippineairlines.com or the Official PAL page or call PAL hotline numbers +632-8855-8888 or tollfree 1-800-435-9725.
Thank you.
PAL Flights for November and beyond
Advisory No. 117
as of November 24
Dear PAL Passengers:
Here are our scheduled international and domestic flights, listed below.
Note: Our flight schedules are highly subject to change for reasons beyond our control. We may have to cancel, add or adjust our planned flights, based on international and provincial entry restrictions as well as COVID testing/quarantine limitations at specific airports. Read more on this: https://bit.ly/348dORM
Kindly check daily our social media accounts or our website www.philippineairlines.comto stay updated on the changing developments.
International flights
Note: Entry requirements for various countries have been updated recently. For more information, please check the government website of your country of destination. Additionally, you may also check: https://bit.ly/PALTravelsFromPH
Manila- Los Angeles- Manila
• 4x a week (Tue/ Thu/ Fri/ Sun) until Nov. 22
• Daily effective Nov. 24
Manila- San Francisco- Manila
• 3x a week (Mon/ Wed/ Sat) until Nov. 22
• 5x a week (Mon/ Wed/ Fri/ Sat/ Sun) effective Nov. 23
Manila- New York
• 2x a week (Wed/ Fri) effective Nov. 25
New York- Manila
• 2x a week (Thu/Sat) effective Nov. 26
Manila- Honolulu- Manila
• Once a week (Friday)
Manila- Guam
• Once a week (Sunday)
Guam- Manila
• Once a week (Monday)
Manila- Toronto- Manila
• 2x a week (Wed/ Fri) effective Nov. 25
Note: Flights may stop over in Vancouver.
Manila- Vancouver
• 3x a week (Tue/ Thu/ Sat)
Vancouver- Manila
• 3x a week (Tue/Thu/Sat)
Manila- London (Heathrow)- Manila
• Once a week (Thursday)
Sydney- Manila
• December 7 and 20
Note: Flights on December 7 and 20 will have a stopover in Melbourne.
To register for these flights, see: https://tinyurl.com/MNLSpecialFlight
Melbourne- Manila
• December 7 and 20
To register for these flights, see: https://tinyurl.com/MNLSpecialFlight
Manila- Auckland
• December 18
Auckland- Manila
• December 19
Manila- Port Moresby
• December 19
Port Moresby- Manila
• December 20
Manila- Singapore- Manila
• Daily
Manila- Kuala Lumpur- Manila
• Once a week (Wednesday)
• Flight also on November 28
Manila- Jakarta
• Once a week (Wednesday)
Jakarta- Manila
• Once a week (Thursday)
Hanoi- Manila
• November 27
Ho Chi Minh City (Saigon)- Manila
• November 25 and December 9
Manila- Tokyo (Haneda)- Manila
• 4x a week (Mon/ Wed/ Fri/ Sun)
Manila- Tokyo (Narita)- Manila
• 5x a week (Tue/ Thu/ Fri/ Sat/ Sun)
Manila- Fukuoka- Manila
• 3x a week (Wed/ Fri/ Sun)
Manila- Osaka (Kansai)- Manila
• 5x a week (Tue/ Thu/ Fri/ Sat/ Sun)
Manila- Nagoya- Manila
• 3x a week (Mon/ Wed/ Sat)
Manila- Hong Kong- Manila
• 5x a week (Tue/ Wed/ Fri/ Sat/ Sun)
Manila- Taipei- Manila
• 2x a week (Thu/ Sat)
Manila- Dubai- Manila
• 5x a week (Mon/ Tue/ Wed/Thu/Fri)
Manila- Dammam- Manila
• 4x a week (Mon/ Tue/ Thu/ Fri)
Manila- Riyadh
• 5x a week (Mon/ Tue/ Thu/ Fri/ Sat)
Riyadh- Manila
• 5x a week (2x Tue/ Thu/ Fri/ Sun)
Manila- Doha- Manila
• 2x a week (Mon/ Thu)
Domestic flights
Note: Entry requirements for various Philippine destinations change frequently due to COVID restrictions. For more information, please check the local government website of your airport/arrival point as well as your final destination province or municipality. Additionally, you may also check:
https://bit.ly/PALTravelsWithinPH
Manila- Basco- Manila
• November 30
Manila- Laoag- Manila
• Once a week (Friday)
Manila- Legazpi- Manila
• 3x a week (Mon/ Wed/ Fri)
Manila- Puerto Princesa- Manila
• 2x a week (Wed/ Sat)
Manila- Naga- Manila
• 3x a week (Tue/ Thu/ Sun)
Manila- Cebu- Manila
• 2x daily
Manila- Bacolod
• 2x a week (Mon/ Fri/ Sun)
Bacolod- Manila
• 3x a week (Mon/ Fri/ Sun)
Manila- Iloilo
• 2x a week (Wed/ Fri)
Iloilo-Manila
• 3x a week (Mon/Wed/Fri)
Manila- Dumaguete- Manila
• 2x a week (Tue/ Fri)
Manila- Kalibo- Manila
• 4x a week (Mon/ Wed/ Fri/ Sun) effective Nov. 25
Manila- Caticlan (Boracay)- Manila
• 5x a week (Wed/ Thu/ Fri/ Sat/ Sun)
•November 30
Manila- Roxas- Manila
• 2x a week (Mon/ Fri)
Manila- Tacloban- Manila
• Daily
Manila- Butuan- Manila
• 4x a week (Mon/ Wed/ Fri/ Sun)
Daily
Manila- Cotabato- Manila
• 4x a week (Mon/ Tue/ Thu/ Sat)
Manila- Cagayan de Oro- Manila
• Daily
Manila- Dipolog- Manila
• 4x a week (Mon/Wed/ Fri/ Sun)
Manila- Davao- Manila
• 8x a week (once daily, but 2x on Saturday)
Manila- General Santos
• 2x a week (Mon/Thu)
General Santos- Manila
• 3x a week (Mon/Thu/ Sat)
Manila- Ozamiz-Manila
• 2x a week (Mon/ Fri)
Manila- Pagadian- Manila
• 4x a week (Mon/ Wed/ Fri/ Sun)
Manila- Zamboanga
• 2x a week (Mon/ Thu)
Zamboanga- Manila
• 4x a week (Mon/ Tue/ Thu/Sun)
Manila- Tagbilaran (Panglao) - Manila
• 3x a week (Wed/ Fri/ Sun)
Clark- Davao- Clark
• Once a week (Fri)
Cebu- Tacloban- Cebu
• 2x a week (Tue/ Sat)
Cebu- Cagayan de Oro- Cebu
• 3x a week (Wed/ Fri/ Sun)
Cebu- Davao- Cebu
• Once a week (Tuesday)
Cebu- Zamboanga- Cebu
• Once a week (Monday)
Cebu- Dipolog-Cebu
• 2x a week (Tue/Fri) except Nov. 24
Cebu- Butuan- Cebu
• Once a week (Thursday)
Cebu- Iloilo- Cebu
• 2x a week (Mon/ Fri) effective Dec. 4
Davao- Tagbilaran-Davao
• 2x a week (Fri/ Sun) effective Nov. 27
Davao- Iloilo- Davao
• Once a week (Friday) effective Nov. 27
SPECIAL REMINDERS FOR ALL OUR PASSENGERS:
For international passengers arriving in the Philippines:
Passengers arriving at Manila airport are required to register at least three (3) days prior to their date of departure to arrange for the mandated COVID-19 swab test (RT-PCR) to be administered upon arrival.
For OFWs (Overseas Filipino Workers): -- https://e-cif.redcross.org.ph/
For all non-OFW passengers (including Returning Overseas Filipinos, authorized foreign nationals, etc.) -- https://bit.ly/3ffoAIK
Passengers arriving in Cebu (Mactan Cebu International Airport or MCIA), are required to register online not earlier than five (5) days prior to their flight departure via the Passenger Arrival Registration Form. Please click on this link -- https://mactancebuairport.com/covid-19-registration
Passengers arriving in Clark (Clark International Airport) are required to fill out the Health Declaration Card, Case Investigation Form, and the Affidavit of Undertaking to be collected upon arrival. Click on this link to download the forms:
Health Declaration Card (HDC): https://bit.ly/3kCSU2I
Case Investigation Form (CIF): https://bit.ly/3jBZs03
Affidavit of Undertaking (AOU): https://bit.ly/3e8xVSS
Payment of the fees for the swab test, as well as the cost of hotel accommodation, shall be shouldered by the traveler; except that the cost for OFWs shall be shouldered by the Overseas Workers Welfare Administration (for land-based OFWs) and by MARINA or the local manning agency (for sea-based OFWs).
For all international travelers: Please check the most updated travel regulations in the government website of your destination country, as well as your country of departure. These governmental regulations may change frequently and may have an impact on the status of your flight or your acceptance for boarding.
For all domestic travelers: Please check with the local government offices of both your origin point and your final destination on travel requirements, such as mandated documents or health certifications. These requirements differ from province to province, and are revised and updated constantly in line with the anti-COVID-19 arrangements of each locality.For more information, please click: https://bit.ly/31StKFE
MANILA (NAIA) Terminal Assignments
All our international flights from Manila will depart from NAIA Terminal 1. Arrivals will be at NAIA Terminal 2.
Departure and arrival in Manila of all domestic flights will be at NAIA Terminal 2.
HEALTH DECLARATIONS FOR DEPARTING FROM THE PHILIPPINES
If you are departing from the Philippines, you must accomplish the Passenger Profile and Health Declaration (PPHD) form online via https://bit.ly/PALIntPPHD as early as 5 days prior to your flight departure.
The online portal is open for registration for flights starting November 12, 2020.
Exempted from accomplishing the online PPHD form are travelers bound for the United States, Canada and Australia, all of whom must accomplish the paper form upon check in at the airport. (Passengers bound for Singapore are required to accomplish the PPHD paper form upon airport check-in in addition to the online registration.)
NEW OPTION - TAKE YOUR RT-PCR TEST AT PAL'S NEW TESTING CENTER
For passengers departing on PAL international and domestic flights from Manila:
Starting November 11, you may undergo RT-PCR testing at the Philippine Airlines Learning Center (PLC) located at 540 Padre Faura cor. Adriatico St. Ermita, Manila.
Our Department of Health-accredited laboratory partner Detoxicare Molecular Diagnostics provides drive-thru or walk-in RT-PCR testing from 8AM to 5PM daily at a cost of PHP4,500. Results are released within 24 hours.
Payment options are: cash (PHP currency only), card (debit/credit), GCash, PayPAL, WeChatPay, or Alipay.
To avail of testing at the PAL Learning Center, click the link: https://bit.ly/PALTestingFacility.
Upon entering the PAL Learning Center for your RT-PCR testing, please present your ID, plane ticket and QR code indicating that you have successfully registered the passenger profile and health declaration online.
Should you wish to avail of the services of other testing and lab partners of PAL, you may click the link for the complete listing: https://bit.ly/PALInternationalTestingPartners.
GUIDELINES FOR AFFECTED PASSENGERS:
If your flight is cancelled, we wish to assure you that your current tickets are safe and remain valid. For details on your options, please see here:http://bit.ly/PaxOptions.
If you need to take another RT-PCR test for your new flight schedule, you may undergo RT-PCR testing at PAL's own testing facility at PAL Learning Center (see above information on "NEW OPTION - TAKE YOUR RT-PCR TEST AT PAL'S NEW TESTING CENTER").
Flying Safely in the ‘New Normal’
PAL is strictly implementing Fly Safe “new normal” practices to protect our passengers, in compliance with international health and safety protocols.
Please bring your own face masks and face shields and wear them at all times – at the airport and throughout your flight.
We encourage you to check-in online and arrive early at the airport to allocate extra time for new safety procedures– at least 3 hours prior to departure for domestic flights; and 4 hours prior to departure for international flights.
Our cabin crew would have undergone medical evaluation prior to their duty, and will be wearing full Personal Protective Equipment (PPE) for your protection on board the flight. A modified meal and snack service will be offered on board, using sealed packaging instead of traditional meals.
Don’t worry about the cabin air --- all PAL aircraft are equipped with high-technology systems that continuously infuse fresh air across the cabin (cabin air is replaced every 2 to 3 minutes), as well as HEPA filters that trap viruses, bacteria and other contaminants with 99.99% efficiency. The onboard air creates a cleaner environment that is safer than most enclosed public spaces and comparable to hospital operating rooms.
For more information, please see here: https://bit.ly/31v5eLn
SPECIAL REMINDER TO CHECK ON UPDATES:
This is a developing situation, and it is quite possible that our plans and schedules may change in response to evolving travel restrictions and quarantine limitations at arrival airports. Kindly check our website www.philippineairlines.com, or follow our social media accounts, so that you'll be updated the moment we release advisories on new developments.
OUR THANKS AND APPRECIATION
Thank you for your understanding and support. Your health and safety will always be our top concern, and we wish you safe travels.
Fly to Iloilo with Philippine Airlines' special flights this October!
Each Wednesday flight (October 14, 21 and 28) can accommodate 75 Iloilo Provincial residents
Each Friday flight (October 16, 23 and 30) can accommodate 150 Iloilo City residents and 5 Guimaras residents.
For the complete list of travel requirements, please see:
https://www.philippineairlines.com/en/ph/home/covid-19/travelingwithintheph
You may book your flights through our website www.philippineairlines.com, PAL Reservations Hotline (+63 2) 8855 8888, PAL Ticket Office or through our partner Travel Agencies.
Additional Requirements for Leisure Travel to Boracay
As of October 7, 12NN.
Effective Oct 1, 2020, Caticlan (Boracay) Airport only accepts tourists. All Locally Stranded Individuals (LSI), Returning Overseas Filipino (ROF) and Authorized Persons Outside Residence (APOR) should travel via Kalibo, instead of via Caticlan. Please check with your local government units for the latest updates.
Kindly take note of the additional requirements needed for leisure travel. This is the information we have available as of the moment, but may be subject to change. We continue to send pre-flight reminders using the email addresses guests have used in their bookings.
For more details, visit bit.ly/CEBFlightReminders
Let's all work together so
If you’re traveling soon, make sure you follow our updated hand-carry guidelines! Only one carry-on baggage will be allowed on board. This must not exceed 56cm x 36cm x 23cm and must personally be placed by the passenger in the overhead bin.
To learn more about our Contactless Flight Guidelines for your safety and convenience, visit bit.ly/CEBFlightReminders.
Flying soon? Make sure to add to your booking the AirAsia Travel protection to get protected with more than 20 comprehensive benefits during, before and even after your trip!
Our affordable travel insurance starts from P200 only!
Visit bit.ly/TuneProtectPH for more information!
CEB Refund Update
As of Sept 17, 2020
As many know, the tourism and aviation industries have been among the worst hit by COVID-19 and currently, Cebu Pacific is only able to operate 10% of its pre-COVID network.
Since the start of this pandemic, we have received an unprecedented number of refund requests due to the flight cancellations brought about by the lockdown. Our refund process then was originally not designed to handle this volume of requests, and this resulted in a backlog. We have since then revamped our procedures in order to address this.
To date, we have refunded over PHP 2.4 billion booking cancellations related to COVID-19, equivalent to 50% of refund requests received. We remain committed to our customers to complete pending refunds, and will update them once these have been processed. We are currently halfway through refund requests filed last April.
We understand how challenging this whole situation is, and we sincerely apologize for the delay. We thank our guests for their patience and understanding as we continue to enhance our processes for this to be resolved soonest.
Fly back into the powder white beaches of the Boracay you ‘ve always loved with our 3x weekly flights! Remember that only guests coming from GCQ-implemented areas will be allowed entry for everyone’s safety. For a guide to the travel requirements for your point of origin, visit bit.ly/CEBFlightReminders
Taking a flight to Boracay soon? Take time to review our updated travel guidelines based on the latest safety standards. It’s our way of ensuring you can always fly safely and confidently with Cebu Pacific!
Traveling soon? Check out this page for Travel Document Requirements, FAQs, testing options and more. Visit bit.ly/CEBFlightReminders.
Miss ko na ang makasama ka,
Yung sabay nating inaalala
ang ating nakaraan.
Dahil ang mga kwento mo,
kwento ko rin.
Di ba, nakaka-miss talaga?
Miss mo na rin ba ang Manila?
Ano ang na-miss mo sa kanya?
Share Juan Love for Manila in the comments!
As we get ready to operate Domestic flights again from Manila, make sure you're covered and all set before you fly with us.
For more information for travels within the Philippines, visit https://bit.ly/PALTravelsWithinPH.
For a list of flight schedules, visit https://bit.ly/PALFlightUpdates.
As these requirements may change at short notice, these advisories are meant only as a guide. Please check with the local government unit (LGU) of your destination.
PAL: The mission continues
With the strict Metro Manila lockdown lifted, Philippine Airlines has resumed scheduled domestic flights to and from our Manila hub, to serve the urgent travel needs of our kababayans.
In keeping with updated government guidelines, wearing of face masks and face shields is required for all flights. Travel with peace of mind with this added layer of protection for everyJuan.
Let’s all work together and stay safe, so .
For the full list of domestic and international flights, as well as safety measures, visit bit.ly/CEBFlightReminders
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