A2B Recruitment Hub

A2B Recruitment Hub updated their phone number.

A2B OUTSOURCING is looking for VOIP Technical Support!

Qualifications:

• Excellent command of both written and spoken English
• VOIP Support experience is required
• At least 3-5 years work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Previous experience on telephony systems and/or contact center is a plus
• Hands-on experience with Linux, Windows, and mobile environments. Mac OS (experience is a plus)
• Good understanding of computer systems, mobile devices and other tech products
• Experience in knowledge-based systems (KBS), Basic scripting, programming, and coding, Java (entry-level), SQL, Remote Softwares, Networking (WAN, LAN, VPN)
• Advanced understanding experience with software engineering, customer experience, and design architecture
• Analytical thinking; able to prioritize work and multi-task in a fast-paced setting, willing to take on new projects and be flexible
• Candidate should be able to perform analysis, finalize issues
• Excellent design skills; conceptualize complex data flows/transformations
• Strong communication skills; ability to communicate effectively with others; demonstrated collaborative skills
• Professional work experience in computer software support
• Self- motivated
• Creative and with strong attention to detail
• Possess the skill to creatively solve problems and propose solutions with minimal direction
• Excellent MS Office applications knowledge
• Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus

Responsibilities of the VOIP Technical Support:

• Research and identify solutions to software issues (VOIP issues)
• Diagnose and troubleshoot technical issues
• Ask customers targeted questions to quickly understand the root of the problem
• Track issues through to resolution, within agreed time limits
• Walk clients through a series of actions, either via phone, email or chat, until the issue is solved
• Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
• Provide prompt and accurate feedback to customers
• Refer to internal database or external resources to provide accurate tech solutions
• Ensure all issues are properly logged
• Prioritize and manage several open issues at one time
• Prepare accurate and timely reports
• Document technical knowledge in the form of notes and manuals

Qualified applicants will be contacted shortly.

A2B Outsourcing is looking for a Social Media and Content VA who will be working for a client with a passion for connecting and assisting inspiring individuals, businesses and set out to change the game in content creation.

What you will be doing:

• Lead Generation
• Social Media Engagement
• Client Engagement
• Creating of Newsletter
• Live Streams
• Digital Marketing and Promotions
• Email Management
• Ex*****on of Growth Plan on Social Media and Marketing
• Invoicing
• Graphics and Content creation thru Canva

Your Skills and Qualifications:

• Atleast one year related experience working as a Social Media Virtual Assistant
• Excellent Communication, Comprehension and Listening Skills.
• Writing and Sales Skills is a plus
• Social Media Management Skills
• Experience using WiX

Benefits You Will Enjoy:

• Salary up to 18-20k per month
• HMO upon regularisation
• 10 days Annual Leave and 5 sick leave

Send your resume & portfolio to [email protected]

We are on the hunt for an experienced artist ready to step up and take on the role of Animator/Motion Graphics Designer.

You must be passionate about helping organisations share their stories through video across all channels.

Working with the editing team and clients Globally, the successful applicant will edit animated explainer videos to a professional standard within client brand and guidelines.

Key focuses of the role will include:

● Editing all of client projects within 1-5 days.

● Developing motion graphics and creating on-brand templated assets to be used on client projects.
● Editing of internal content including social content, training videos, etc.
● Providing feedback to clients to progress their content.
● Managing projects end-to-end and liaising with clients.

About you:

● 3+ years editing experience and a willingness to share your knowledge
● Direct experience in creating high quality explainer videos
● Suitable home computer setup (hardware) to enable above (Adobe licence will be provided).
● Internet connection with at least 5Mbps upload/download (3G/4G modem will also be provided as backup)
● Fluent in After Effects
● Fluent in Adobe Premiere Pro.
● Fluent in Adobe Illustrator
● Excellent communication skills.
● Excellent organisational skills.
● Able to work to extremely tight deadlines.
● Packed with creativity and a passion to seek out new video trends
● You’re a problem solver.
● You can work as part of a team and autonomously.
● Big on (small) details.
● At least a basic understanding of Audition & Photoshop.
● Fun, patient and and the ability to work in a diverse, multicultural team.

Shoot your resume and showreel to [email protected]

A2B Outsourcing is looking for a talented content writer to create content such as product descriptions, social media content, web content and video scripts. We’d love to have someone who is detail-oriented and capable of meeting tight deadlines. If you are a writer who is looking for career growth, and willing to be trained in SEO, as well as other fields of digital marketing, we have a job for you:

Desired Skills and Experience:

• Minimum of 2 years’ experience in writing. (Experience in an agency setup preferred)
• Bachelor’s degree in any field. Creative writing, journalism, English, or related field preferred.
• Assists team members when needed to accomplish team goals
• Able to maintain a consistent level of output while managing several accounts
• Knowledge in Photoshop or any other photo-editing app (Canva, GIMP etc.)
• Ability to work independently and as an active member of a team.
• Knowledge in Social Media Management is a plus. Responsibilities include but are not limited to:
• Writing a wide variety of topics for multiple platforms as requested by client (website, blogs, articles, social updates, banners, case studies, guides etc.)
• Collaborating with campaign managers, creative team, and designers.
• Researching markets and industries to compare and create content that is innovative and unique.
• Researching and organizing sources.
• Perform SEO tasks that are complementary to content creation and management.
• Support other digital marketing needs as required.
•Any other tasks required by management.

Please upload your most updated CV and a copy of your portfolio if available.

A2B Outsourcing is in need of Office-based VIDEO EDITORS.

Key focuses of the role will include:

Editing all of client videos within 24 hours.
Editing of internal content including social content, training videos etc.
Filming and editing of sales videos and management of outsourcing that content.
Providing feedback to clients to progress their content.
Managing projects end-to-end and liaising with clients.

About you:

2+ years of editing experience and a willingness to share your knowledge
Experience leading a small team a plus.
Fluent in Adobe Premiere Pro.
Good knowledge in After Effects.
Excellent communication skills.
Excellent organisational skills.
Able to work to extremely tight deadlines.
Packed with creativity and a passion to seek out new video trends
You’re a problem solver.
You can work as part of a team and autonomously.
Big on (small) details.
At least a basic understanding of Audition, Photoshop, Illustrator.
Fun, patient and the ability to work in a diverse, multicultural team.

Please include a Showreel and updated CV with your application.

A2B Outsourcing is looking for an "EXECUTIVE VIRTUAL ASSISTANT." You will be working with a group of electricians operating out of the Sydney’s Eastern Suburbs that specialises residential construction, commercial fit-outs, and maintenance.

What you will be doing:

• Job Scheduling
• Invoicing
• Preparing Quotations
• Management of Funds
• Debt Followup
• Social Media Management
• CRM Management

Your Skills and Qualifications:

• Atleast one-year related experience working as a Virtual Assistant
• Preferably with experience using Xero, Receiptbank, Gsuite, and Trello
• Excellent Communication, Comprehension and Listening Skills.
• Knowledge of customer service practices and principles

Benefits You Will Enjoy:

• HMO on year 1
• 10 days Annual Leave and 5 sick leave
• Opportunity to represent A2B Outsourcing overseas

Look for Aminah
Pavillion 3, Berthaphil Clark Center, Jose Abad Santos Avenue,
Clark Freeport Zone

Shoot your email to [email protected]

A2B Outsourcing is looking for a CSR with atleast 3 years of experience!

What you will be doing:

• Answer incoming calls and respond to customer’s emails/chats
• Handling outbound calls required to follow up with customers
• Document all call information according to standard operating procedures
• Lead Generation and customer prospecting
• Digital Marketing
• Management and resolve customer complaints
• Upsell products and services
• Any further duties required to achieve the operating requirement of the business.

Your Skills and Qualifications:

• 3 - 5 years BPO/Call Centre experience
• Must have knowledge of Call Center Softwares like (Avaya, Kookoo and the like)
• Excellent Communication, Comprehension and Listening Skills.Preferably with American Accent.
• Knowledge of customer service practices and principles
• Flexible, willing to work on a shifting schedule.
• Background in both Admin and CSR is an advantage

Benefits You Will Enjoy:

• HMO on year 1
• 10 days Annual Leave and 5 sick leave
• Opportunity to represent A2B Outsourcing overseas


You are welcome to apply onsite and look for Aminah
Pavillion 3, Berthaphil Clark Center, Jose Abad Santos Avenue,
Clark Freeport Zone

Apply Online:
Email us thru: [email protected]

A2B Outsourcing is looking for an SEO Technician / Specialist who will assist in the creation and implementation of online marketing strategies. You will be responsible for analysing data, conducting research and optimizing websites for search engine visibility. The role will work closely with the development and marketing team to complete projects within tight deadlines.

Responsibilities include but are not limited to:

• Reviewing and analyzing client sites for areas that can be improved and optimized
• Conducting research on clients, products, and services as well as the target audience and the activities of competitors
• Implementing On-Page SEO tactics developed by the team.
• Implementing Off-page SEO tactics developed by the team.
• Preparing detailed strategy reports.
• Any other tasks required by management

Qualifications include:

• Minimum of 2-3 years’ experience in technical and off-page SEO.
• Bachelor’s Degree in IT preferred.
• Excellent verbal and written communication skills.
• Ability to work within a team and independently.
• Strong organizational, time management, and analytical skills.

Please send us your resume thru [email protected].
You may also apply thru this link: http://bit.ly/A2Bseospecialist