Buwelo BPO Solutions

JOB HIRING!
Interested applicant/s may send their resume to [email protected]
Thank you.

JOB HIRING!
We are currently in need of Utility Personnel.
Interested applicants may send their resume to [email protected]
Thank you.

JOB HIRING!
Interested applicant/s may send their resume to [email protected]

Paid Media Ads Buyer / Coordinator

Qualifications:

1. Bachelor's Degree:
A bachelor's degree in Marketing, Advertising, Communication, Business Administration, or related fields is often preferred. Some employers may accept degrees in other relevant disciplines such as Information Technology or Multimedia Arts.

2. Relevant Coursework:
Courses or coursework related to digital marketing, social media marketing, advertising principles, media planning, market research, consumer behavior, and digital analytics are beneficial.

3. Certifications:
While not always required, certifications from reputable organizations or platforms like Google Ads Certification, Facebook Blueprint Certification, or HubSpot Content Marketing Certification can be advantageous and demonstrate proficiency in specific areas of digital marketing.

4. Internship Experience:
Practical experience through internships or part-time jobs in marketing, advertising agencies, or digital marketing firms can enhance qualifications. Employers often value hands-on experience where candidates have applied theoretical knowledge in real-world settings.

5. Portfolio:
For creative positions such as content creation, graphic design, or video production, having a strong portfolio showcasing relevant projects and campaigns can be more important than academic credentials alone.

6. Continuing Education:
Given the dynamic nature of digital marketing, a willingness to pursue continuous learning and stay updated with industry trends, tools, and technologies is highly valued. Participation in seminars, workshops, webinars, and online courses can demonstrate a commitment to professional growth.

7. Communication Skills:
Strong written and verbal communication skills in both English and Filipino are essential for effectively conveying marketing messages and engaging with diverse audiences.

8. Analytical Skills:
Proficiency in data analysis and interpretation is becoming increasingly important in digital marketing roles. Basic knowledge of tools like Google Analytics or social media analytics platforms can be advantageous.

9. Adaptability:
The ability to adapt to fast-paced environments, embrace new technologies, and quickly learn new skills is highly valued in the digital marketing field.

SKILLS REQUIRED

1. Proficiency in Social Ads Platforms:
Ability to navigate and utilize social ads platforms such as Facebook, TikTok, Instagram, YouTube, and Google effectively.

2. Campaign Management:
Experience in creating and managing marketing campaigns to achieve various objectives like impressions, video views, clicks, leads, sales, and signups for multiple clients/services.

3. Ex*****on of Paid Media Campaigns:
Hands-on experience in setting up campaigns, ad sets, and creatives systematically, including uploading content, selecting correct objectives, inputting captions, and using correct URLs.

4. Digital Media Campaign Management:
Competence in building, launching, and managing various digital media campaigns based on different pricing models such as CPC, CPM, and CPA.

5. Budget Management:
Ability to manage budget allocations and bid parameters effectively to deliver the most efficient results for campaigns.

6. Performance Monitoring and Analysis:
Skill in continuously monitoring campaign performance metrics like ROAS and CPA, analyzing data, and communicating insights to the Paid Media team.

7. Ad Testing and Optimization:
Experience in creating and testing new ads, targeting options, and ad placements, as well as overseeing campaign launches and optimizations.

8. Adherence to Guidelines and Processes:
Ability to follow exact guidelines and processes provided by Paid Media Specialists for campaign strategy and setup.

9. Communication Skills:
Effective communication with Paid Media Specialists to understand client goals, strategies, and operating procedures clearly.

10. Copywriting:
Capability to write copy and captions aligned with marketing and business objectives for clients.

11. Project Management:
Capacity to manage multiple projects simultaneously, keep information organized, and communicate effectively regarding project details.

12. Tracking and Analysis:
Proficiency in performing regular tracking and analysis on campaign performance metrics using digital analytics tools.

13. Understanding of Digital Terminology:
Familiarity with digital marketing terminology such as engagement rates, impressions, clicks, CTR, conversion rates, CPC, and CPM, particularly related to upper, middle, and lower funnel paid ads campaigns.

14. Digital Assets Maintenance:
Ability to maintain digital assets such as link maintenance, video descriptions, etc.

15. Task Management:
Comfort with task management software like Asana for inputting data regularly and submitting forms/docs.

16. Data Analysis Tools:
Proficiency in using Excel and/or Google Sheets for daily data analysis and reporting tasks.

WORK EXPERIENCES (2-3 years)

1. Digital Marketing Specialist:
Managed diverse campaigns across platforms like Facebook, Instagram, and Google Ads, focusing on optimizing performance and ROI.

2. Social Media Manager:
Oversaw content creation and engagement on various platforms, including Facebook, Instagram, Twitter, YouTube, and TikTok, driving brand awareness and engagement.

3. Content Creator/Manager:
Developed and managed content calendars, collaborating with creators and designers to ensure consistent messaging and branding.

4. Digital Advertising Specialist:
Created, launched, and optimized paid campaigns on platforms like Facebook Ads Manager, Google Ads, and TikTok Ads, maximizing ad performance.

5. Marketing Coordinator:
Supported digital marketing initiatives, including social media campaigns, email marketing, and content creation, while ensuring project timelines and quality standards.

6. Project Manager:
Managed multiple projects simultaneously, coordinating tasks and tracking progress to meet deadlines effectively.

7. Marketing Analyst:
Analyzed marketing data to provide insights and recommendations for campaign optimization, utilizing tools like Excel and PowerPoint for reporting and communication.

JOB HIRING!
Interested applicant/s may send their resume to [email protected]
Thank you.

IT Support Specialist

Position Overview:
We seek a skilled IT Support Specialist with expertise in Zoho products and strong troubleshooting abilities across various Windows applications. This role will provide technical support and assistance to our clients using Zoho applications while also addressing IT-related issues with Windows-based systems and software.
Key Responsibilities:
Provide first-level technical support and troubleshooting for Zoho applications, including Zoho Desk, Zoho CRM, Zoho Projects, Zoho Analytics, as required.
Respond to user inquiries, incidents, and service requests related to Zoho products via phone, email, or ticketing system.
Diagnosed and resolved technical issues with Zoho applications, including software installation, configuration, and integration.
Strong troubleshooting skills are required to resolve issues related to Windows operating systems, the Microsoft Office suite, and other Windows-based applications.
Collaborate with internal teams and Zoho support resources to promptly escalate and resolve complex technical issues.
Conducted user training and documented Zoho application usage, best practices, and troubleshooting techniques.
Perform routine maintenance tasks such as software updates, patches, and system backups for Zoho applications.
Monitor system performance, analyze trends, and implement proactive measures to optimize Zoho application performance and reliability.
Assist in implementing new Zoho applications or modules based on client requirements and business needs.
Maintain accurate records of support activities, including incident reports, resolution steps, and user feedback.
Qualifications and Skills:
A bachelor's degree in information technology, computer science, or a related field is preferred.
Proven experience (2+ years) in providing technical support for Zoho applications, with a strong understanding of Zoho Desk, Zoho CRM, Zoho Projects, Zoho Analytics, and related products.
Proficiency in troubleshooting issues with Windows operating systems (Windows 10/11), Microsoft Office suite (Word, Excel, Outlook), and other Windows-based applications.
Excellent problem-solving skills and ability to efficiently diagnose and resolve complex technical issues.
Strong communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users.
Experience in documenting technical procedures and user guides for Zoho applications.
Familiarity with ITIL (Information Technology Infrastructure Library) practices and principles is a plus.
Customer-focused mindset with a passion for delivering exceptional service and client support.
Additional Information:
This is a full-time position based in Subic Bay Freeport Zone
Competitive salary and benefits package offered based on qualifications and experience.
Join our team and play a key role in supporting our clients' use of Zoho products while leveraging your expertise in troubleshooting Windows applications. If you are passionate about technology and enjoy solving technical challenges, we encourage you to apply for this exciting opportunity!

🌟 Attention Job Seekers! 🌟

Are you a skilled Tier 1 NOC with Cloud experience, or do you know someone who fits the bill? We're actively seeking talented individuals to join our dynamic team!

🔍 Requirements:
- Experience as a NOC Engineer with a solid understanding of Cloud technologies.
- Proficient in Windows troubleshooting, RDP troubleshooting
- Tier 1 support with a focus on meticulous documentation and organization practices.
- Network investigation/troubleshooting, utilizing common tools such as Wireshark, PingPlotter, and Traceroute
- Ticket documentation/escalation, akin to platforms like Jira, GLPI, and Servicedesk.
- Has experience utilizing well-known monitoring tools like Nagios, PRTG, and SolarWinds.
- A strong command of communication skills, both verbal and written, is essential.
- Quick and efficient problem-solving skills.
- Ability to thrive in a fast-paced environment.

💰 Referral Fee Available:
Know the perfect candidate? Refer them to us! If they're confirmed between Monday, April 15th, and Wednesday, April 17th, you'll receive a referral fee!

📝 To Apply or Refer:
Submit your resume or refer someone by sending their details to [email protected].

🚀 Don't miss out on this fantastic opportunity to join our team! Apply or refer today!