Asiatel Outsourcing

Asiatel BPO brings in nearly a decade long experience in call center operations, with expertise in h

Asiatel BPO brings in nearly a decade long experience in call center operations, with expertise in handling both inbound and outbound campaigns. Asiatel BPO can be your trusted partner in executing various business processes- starting from traditional voice process such as Outbound Sales, Customer Service, Web Chat- to providing back office support required for your business. We provide calling in

26/10/2021

The Philippines is considered a global leader in outsourcing service with its fast-growing economy and culture greatly influenced by the West. The country produces over 600,000+ quality graduates specializing in different skills and is known to be the 3rd highest English-speaking nation in the world. By nature, Filipinos are known to be hardworking, trust-worthy, loyal, and with a strong work ethic. This is why the Philippines is favored as an outsourcing destination.

With its fast-growing economy and a culture profoundly influenced by the West, this small island nation is becoming a formidable competitor for big global BPO companies. To date, outsourcing companies in Manila rise through the ranks in a variety of fields.

Here are 8 reasons why you should outsource to Philippines:

✓ Cost Efficiency
✓ Access to Talented Employees
✓ Language Proficiency
✓ Young Demographic
✓ Legal Liabilities and Management Issues
✓ Data Privacy and Security
✓ Remarkable Work Ethic
✓ Quality of Service

04/07/2018

Asiatel Outsourcing offers a wide variety of services suitable to meet your Outbound Sales requirements.

Sales effectiveness? contact us, [email protected]

Happy Employees Equal Productive Workplaces - Entrepreneurship Life 29/06/2018

"When someone feels valued for what they do and are fairly compensated, commended, or promoted for their actions, they are more inclined to work harder every day at being their best."

https://www.entrepreneurshiplife.com/happy-employees-equal-productive-workplaces/

Happy Employees Equal Productive Workplaces - Entrepreneurship Life Are your employees happy working with your company? This is a question that executives and managers should keep at the forefront of their minds. There are many facets to running a successful business, however, none are quite as important as having a satisfied team or staff. They are the driving forc...

27/06/2018

Through providing outsourced Helpdesk services, Asiatel Outsourcing opens opportunities for Start-ups and Small Business Enterprises to have access to innovative solutions and expertise that equates those of with larger companies.

The helpdesk support we provide falls under the following 3 level’s:

Level 1 Support

This area offers a basic level of support. Helpdesk level 1 typically provides basic support and troubleshooting, such as resetting of passwords, printer configurations, break/fix instructions, ticket routing and escalation to Level 2 and Level 3 support.

Level 2 Support

Level 2 helpdesk would typically handle configuration issues, troubleshooting, software installations, hardware repair (including coordinating depot services).

Level 3 Support

This is customized program that we make for each company based on its needs and overall IT set up.

Contact us today thru: [email protected]

Key Benefits of Data Entry Outsourcing 25/06/2018

"The reason why businesses choose data entry outsourcing is due to the fact that there are lots of benefits of data entry services that make it appealing. "

Read full content: http://blackboxlabz.com/data-entry-posts/key-benefits-data-entry-outsourcing/

Key Benefits of Data Entry Outsourcing Data Entry Outsourcing is of great significance for all businesses. Many businesses that are looking for the best data entry skills and services, whether they require data entry from scanned images, papers or whatever medium, often outsource their data entry requirements. The question that arises is...

5 Reasons BPO Professionals Need to Care About Customer Service – EnglishHelper Blog 22/06/2018

The scariest chapter for businesses is losing their customers. If you have bad service, your customer holds 100% power not to recommend you to their families, friends and colleagues. Bad message will inadvertently transfer from one person to the other. Things will get worse, bad history will follow.

Looking for ways to hit real pay dirt in today's industry? Put your Customer Service on top priority.

https://www.englishhelper.com/resources/blog/5-reasons-bpo-professionals-need-to-care-about-customer-service/

5 Reasons BPO Professionals Need to Care About Customer Service – EnglishHelper Blog 5 Reasons BPO Professionals Need to Care About Customer Service February 22, 2018 EnglishHelper Leave a comment Category: Life Skills Tags: BPO's, Customer Service, Life Skills, Professional Skills If you work in a BPO, you know the two magic words – Customer Service! It is a really big deal, and ...

7 Things to Outsource Immediately to Scale Your Business 20/06/2018

Instead of experimenting on your strategies, outsource to an expert the solutions to scale your business.

https://www.entrepreneur.com/article/287143

7 Things to Outsource Immediately to Scale Your Business Instead of wasting time and money on guessing and experimenting, outsource to an outside expert the conversion strategies you need.

What Is Offshoring? What Is Outsourcing? Are They Different? 01/06/2018

Try googling these two word's definition and you'll surely find out thousands of results. But, are they really the same?

https://www.forbes.com/sites/jwebb/2017/07/28/what-is-offshoring-what-is-outsourcing-are-they-different/

What Is Offshoring? What Is Outsourcing? Are They Different? One of the most commonly misunderstood aspects of the global supply chain is the difference between offsourcing and outsourcing. A surprisingly large proportion of the general public confuse these terms. But they are distinct concepts.

5 Secrets of Great Customer Service 30/05/2018

Good customer service is the best form of marketing. Ads are good, but customer experience is the greatest.

https://www.thebalancesmb.com/good-customer-service-secrets-2947164

5 Secrets of Great Customer Service Want to provide great customer service? These five secrets will show you how to build the business to customer loyalty that brings return customers.

4 Signs That Outsourcing Can Be Your Startup's Best Friend 28/05/2018

When should you get an outsourcing partner? These signs might help you decide:

Read the Article: https://www.entrepreneur.com/article/282378

4 Signs That Outsourcing Can Be Your Startup's Best Friend Why? Because time is your enemy, and you're not nearly as good at everything as you think you are.

24/05/2018

IT service is a key necessity for businesses to quickly response to the fast-changing modern-day business requirements. Network Operations Center, NOC is designed to help you manage the general network infrastructure of your business, which constitutes computers, internet connection, voIP, phones and routers.

Asiatel Outsourcing consists of experienced Engineers and Specialists that are well trained to handle the complete life cycle management of NOC functionalities. We have proven experience in handling the NOC outsourcing and our current campaigns are working on live high revenue business platforms.

The services consist of:

Event Monitoring
Event Management
Incident / Task Management
Resolution of Incident / Trouble Tickets
Customer and Bespoke NOC Services
Change Management
Integration Services

For inquiries, email us at [email protected]

Asiatel Outsourcing Team Building 2018 21/05/2018

"Coming together is a beginning. Keeping together is progress. Working together is success." --Henry Ford

18/05/2018

Managed Operations Services, perfectly viable for offshore companies which do not have local presence registered in the Philippines. Asiatel Outsourcing is present to provide your business needs and the services for you to start your outsourcing operations in the Philippines.

Asiatel Outsourcing provides the following services:

Agents for Job
Payroll of the agents and all statutory requirements
Plug and Play Workstations (Personal Computer, IP Phone and Headsets)
Access to common areas such as toilets & pantry
Access to conference rooms and meeting rooms subject to booking
Basic IT Support pertaining to our infrastructure
Fiber Optic Internet
VoIP (to be billed)
Recruitment Support

For Inquiries, contact us at [email protected]

Photos from Asiatel Outsourcing's post 17/05/2018

Asiatel Outsourcing presents outfitted seat-leasing facilities to provide businesses the essentials in starting up a business. From workstations, reliable internet connection, updated telephony and computer hardware and IT support.

We can take care of your employees, payroll and local legal entity in a cost-efficient fee per seat monthly.

Seat Lease Service Includes:

Plug and Play Workstations (Personal Computer, IP Phone and Headsets)
Access to common areas such as toilets & pantry
Access to conference rooms and meeting rooms subject to booking
Basic IT Support pertaining to our infrastructure
Fiber Optic Internet
VoIP (to be billed)
Recruitment Support (to be billed)

Approximate Price: 150$ / seat for one shift of 9 hours
Prices vary based on 9 hours shift / 24*5 / 24*7 and can also depend the time zones

For inquiries, contact us at [email protected]

The Benefits of Outsourcing for Small Businesses 15/05/2018

Outsourcing is at the peak if its trend these days. Businesses globally are now turning to Outsourcing for these major benefits:

https://www.noobpreneur.com/2014/07/17/benefits-outsourcing-small-businesses/

The Benefits of Outsourcing for Small Businesses There are many benefits associated with outsourcing, and this guide will outline a few of the most important advantages.

11/05/2018
Business Process Outsourcing: 7 Trends to Expect in 2018 07/05/2018

What lies in store for BPO industries this 2018?

read it here: https://biz30.timedoctor.com/business-process-outsourcing-industry/

Business Process Outsourcing: 7 Trends to Expect in 2018 These Business Process Outsourcing (BPO) trends for 2018 show an optimistic growth for the industry.

What Does Business Process Outsourcing Services Mean? 25/10/2016

Business process outsourcing (BPO) is the subset contracting of a specific business task, to an outsourced third party at defined terms, conditions and performance indicators. The industry is largely divided into two parts – first being back office support that may include payrolls, billing, purchasing, technical support and front office which includes customer facing functions such as telecalling, customer support, web chat, email support to name a few. The BPO industry is undergoing lots of changes and many sub domains have emerged in last few years which includes legal outsourcing, creative process outsourcing and HR outsourcing (including recruitment’s) to name a few.

Click the link below to read the full details.

http://asiateloutsourcing.com/business-process-outsourcing/

What Does Business Process Outsourcing Services Mean? BPO is call center outsourcing of a specific business task to a third party service provider. BPO Services are implemented as a cost saving measures of a company.

Is Outsourcing an Ethical Practice? 06/09/2016

Is Outsourcing an Ethical Practice?

Outsourcing is the practice of hiring an outside firm or individual to perform contracted work as an alternative to paying employees to do it. Many companies use outsourcing based on expertise and cost-of-labor advantages. As with other ethical areas, discussing outsourcing ethics covers a lot of gray areas. Globalization contributes to the debate.

To read the full article - pls click the link below:
http://smallbusiness.chron.com/outsourcing-ethical-practice-80639.html

Is Outsourcing an Ethical Practice? Outsourcing is the practice of hiring an outside firm or individual to perform contracted work as an alternative to paying employees to do it. Many companies use outsourcing based on expertise and ...

The Pros and Cons of Outsourcing 06/09/2016

The Pros and Cons of Outsourcing.

When businesses consider cutting costs in almost any area, often the first thing that comes to mind is outsourcing, particularly to overseas employees or consultants. It is understandable – especially in this economy – that companies want to reduce costs as much as possible and use fewer employees, but the decision to outsource should not be made lightly. Weighing the pros and cons, as well as considering factors other than cost savings, will help you determine whether outsourcing is the right option for your business.

To read the full article, client the link below.

http://smallbiztrends.com/2009/12/the-pros-and-cons-of-outsourcing.html

The Pros and Cons of Outsourcing

How to Develop a Plan for Outsourcing 30/08/2016

Why Do Companies Outsource?

There are many reasons why a company may choose to outsource certain business functions. Some of the most common reasons include:

- Reducing and controlling operating costs
- Improving company focus
- Gaining access to world-class capabilities
- Freeing internal resources for other purposes
- Streamlining or increasing efficiency for time-consuming functions
- Maximizing use of external resources
- Sharing risks with a partner company

But these reasons aren't enough to implement a successful outsourcing program. In fact, companies must ensure that they consider all of the components and are able to meet the requirements for successful outsourcing.

To read the full article - click the link below.

https://www.thebalance.com/how-to-develop-a-plan-for-outsourcing-2553036

How to Develop a Plan for Outsourcing Before you create an outsourcing plan, you need a plan to identify the right projects. Learn how to develop a successful program with these steps.

Timeline Photos 30/08/2016

Infrastructure and Support Outsourcing (SEAT LEASE SERVICE)

Asiatel can offer you multiple plans with respect to Infrastructure and Support Outsourcing starting from a basic seat lease to an advanced value added services including payroll and administrative monitoring.

Seat Lease Plan includes:

Play & Plug Work Station (Personal Computer , IP Phone and Headsets)
- Access to common areas such as toilets & pantry
- Access to conference rooms
- Basic IT Support pertaining to our infrastructure
- Fiber Optic Internet ( 13mbps + 6mpbs back up)
- Predictive dialer
- VoIP (To be billed)
*Add On Services (Recruitment & Administrative Support) - to be discussed.

Cost: US$ 130 to 240 per seat / month depend on the requirements.

Pls contact : 639272309080 or email us at [email protected]

Timeline Photos 30/08/2016

Asia Telecom is a Hong Kong based telecom and an outsourcing company with its offices in Singapore, Indonesia & Philippines. Our main call center is located at the Ortigas Center in Metro Manila. We have done the whole 9 yards of processes starting from lead generation to client acquisition, cross sell, maintenance, customer service and collections.

For our company profile you can visit our site www.asiateloutsourcing.com and www.asiatel.com.hk

Some of types of past campaigns that we have handled and industry verticals are mentioned below for ready reference (We have done both sales to direct customers i.e B2C and to businesses i.e, B2B )

1. Outbound Hard Sales

Telecom (B2C)
Healthcare cards
HMO (B2C)
Conferences and exhibitions (B2B)
Telecom (B2B)

2. Appointment Setting / Lead Generation

Hospitality Industry ( for one of the largest hotel/ resort chain globally)
Business Loans (B2B)
E-Learning & education (B2C)
HR & Manpower services (B2B)
Digital marketing & medis (B2B)
Real Estate (B2C)

3. Customer Service & Collections

Telecom
Remittances

If you want to explore further - email us at [email protected]

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19F Hanston Square Bldg. , San Miguel Avenue, Ortigas Center
Pasig
1605

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