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TRAVEL BEYOND BORDERS
Be prepared to fly especially this rainy season! Need additional baggage allowance for your essentials? Want to reserve a seat by the aisle or get CEB Travelsure for peace of mind? Going online is key!
Log in to your fully verified MyCebuPacific account to access Manage Booking so you can update your flight and purchase add-ons like baggage, seats, CEB Travelsure and more.
Fly Easy - going online is key! Manage your booking at bit.ly/MyCebuPacificMB. For other concerns, just chat Charlie the Chatbot.
Book now at cebupacificair.com and !
Cebu Pacific Advisory # 1
Cancelled Flights Due to Closure of Cotabato Airport Runway
As of June 22, 2023, 3:00 PM
The Civil Aviation Authority of the Philippines (CAAP) has announced the immediate closure of the runway at Cotabato's Awang Airport for urgent repairs of the asphalt overlay. Consequently, Cebu Pacific flights will be suspended until June 30th:
The following flights will not operate:
5J 885/886 Manila – Cotabato – Manila
5J 887/888 Manila – Cotabato – Manila
DG 6684/6685 Zamboanga – Cotabato - Zamboanga
Passengers booked to travel Manila-Cotabato and Cotabato-Manila from June 23-June 30 will be rerouted and accommodated on flights to/from Davao International Airport.
CEB will also operate the following recovery flights until June 30:
Effective June 25 – 30, SUN-FRI:
5J 957 Manila – Davao (ETD 7:15 AM, ETA 9:15 AM)
5J 958 Davao – Manila (ETD 10:05 AM, ETA 11:55 AM)
5J 955 Manila – Davao (ETD 1:35 PM, ETA 3:30 PM)
Effective June 25, 27, 28, 29, SUN/TUE/WED/THU:
5J 956 Davao – Manila (ETD 4:15 PM, ETA 6:05 PM)
Effective June 26 & 30, MON/FRI:
5J 956 Davao – Manila (ETA 4:05 PM, ETA 5:55 PM)
If this option is not suitable for you, you may also choose any of the following options through the Manage Booking portal on the Cebu Pacific website https://www.cebupacificair.com/manage-booking:
1. Flight Rebooking / Rerouting
Rebook or reroute to any flight bound for Davao, General Santos, and Pagadian City for free. However, if the travel period extends beyond thirty (30) days from the original flight date, a fare difference will be applied.
2. Travel Fund
Store the amount in a virtual CEB wallet valid for six (6) months and use this to either book a new flight or pay for add-ons (example: baggage allowance, seat selection, etc.)
3. Refund
The process may take up to two (2) months from the date of request.
For passengers of Zamboanga-Cotabato-Zamboanga flights, Travel Fund and refund options are available.
We will provide updates, as necessary.
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