ePlanet Pakistan
We serve customers across the globe in seven different languages, operating in five different countries.
🌐 About Eplanet Global 🌐
Since our inception in 2003, Eplanet Global has been a trailblazer in the tech-driven BPO industry. Our mission is to empower businesses with innovative solutions that streamline operations, boost customer engagement, and drive long-term success.
🔹Our Core Services🔹
Customer Support: We offer world-class, multilingual customer support services, ensuring your clients rec
Wishing a joyous Diwali to all who celebrate the Festival of Lights! May your homes be filled with the glow of diyas, the warmth of loved ones, and the sweetness of festive treats. Happy Diwali!
On this Defense Day, we honor the brave hearts who stood strong for our freedom and sovereignty. Salute to the heroes who continue to protect and serve.
Happy Independence Day, Pakistan! 🇵🇰 May this special day be filled with immense pride, joy, and renewed hope for a brighter future. Let’s come together and work hand in hand to build a prosperous and united nation for all.
As the scent of spices fills the air, let's gather with loved ones and reflect on the spirit of Eid al-Adha: sacrifice, sharing, and gratitude. Eid Mubarak!
Celebrating the heroes of the workforce on ! ePlanet Pakistan applauds the diverse voices that keep businesses running smoothly. Let's enable clear communication for a more connected and collaborative world.
One planet with a multitude of voices! This , ePlanet Pakistan celebrates the beauty of our diverse world. We bridge the gap with multilingual CX, fostering a global conversation about protecting our shared home.
From centuries-old traditions to modern celebrations, Eid al-Fitr unites communities. May this year's festivities bring renewed hope, peace, and a spirit of togetherness.
On World Health Day, let's remember that health is not just a privilege, but a fundamental human right. It's a day to reflect on the importance of prioritizing our well-being and supporting accessible healthcare for all. Together, let's advocate for healthier communities.
Are you a master wordsmith with a knack for captivating audiences? ePlanet Global is seeking a talented Content Writer to craft compelling copy and tell our story. If you have a passion for creating engaging content and a sharp eye for detail, we want you on our team.
Key Responsibilities:
🔹Create grammatically correct, well-researched, and plagiarism-free promotional and non-promotional content (blog posts, articles, guest posts, descriptions, use cases, case studies, etc.) according to defined campaigns to drive leads and educate the target audience.
🔹Use the best practices of SEO and other digital marketing techniques that are in trend to create content.
🔹Understand the platform before writing content for one.
🔹Analyze the content marketing metrics and make changes as and when needed according to the performance of the content.
🔹Proof-read and edit the content of other members of the team and give feedback as required.
🔹Working with Product Marketing and Sales, identify customers’ needs and gaps in our content and recommend new topics
🔹Ensure all-around consistency (style, fonts, images, and tone)
🔹Update website content and copy as needed including building landing pages.
Requirements:
🔹Bachelor’s or master’s degree in English/ Journalism
🔹More than 2 years of experience
🔹Knowledge of SEO and other digital marketing techniques in trend
🔹Excellent writing skills as well as the ability to communicate and collaborate effectively
🔹Location: Karachi, Bahadurabad
🔹Shift Timings: 9am - 6pm
🔹Onsite job
Apply now at [email protected]
A new year means a new chapter. We at ePlanet Global hope 2024 becomes an incredible part of your story, filled with positivity and happiness.
Happy New Year to everyone!
On this day, we pay tribute to Quaid-e-Azam Muhammad Ali Jinnah, whose leadership and vision birthed our great nation. Let's honor his memory by striving to build Pakistan he dreamed of.
ePlanet Global is looking for a SIEM Software Developer.
Responsibilities:
🔹 Architect, design, and develop SIEM solutions to meet the organization's security and compliance requirements.
🔹 Create and implement custom rules, filters, and dashboards within the SIEM platform.
🔹 Integrate SIEM solutions with other security tools and systems.
🔹 Customize and optimize SIEM configurations for maximum efficiency and effectiveness.
🔹 Analyze and fine-tune correlation rules to reduce false positives and improve detection accuracy.
🔹 Stay up-to-date with the latest threats and vulnerabilities to adapt SIEM rules accordingly.
🔹 Develop connectors and scripts for the integration of new data sources.
🔹 Develop and maintain incident response playbooks within the SIEM system.
🔹 Provide support during security incidents, including analysis and remediation.
🔹 Document SIEM architecture, configurations, and processes.
Qualifications:
🔹 Bachelor’s degree in Computer Science, Information Technology, or a related field.
🔹 Proven experience in software development, with a focus on security applications and systems.
🔹 Experience working with SIEM platforms.
🔹 Proficiency in programming and scripting languages. (Python, C, Java)
🔹 Strong understanding of cybersecurity principles and practices.
🔹 Knowledge of common security threats, vulnerabilities, and attack vectors.
🔹 Experience with log parsing, normalization, and enrichment.
🔹 Familiarity with networking protocols and security technologies.
🔹 Strong communication skills, both written and verbal.
Apply now at [email protected] and take your career to the next level!
Grateful for the incredible journey, thanks to our amazing clients and dedicated team at ePlanet Global. Your support and hard work are the key ingredients to our success. Wishing you all a Happy Thanksgiving filled with joy and prosperity!
ePlanet Global is a SQA Engineer. 📢
Responsibilities:
🔹Create End to End manual/automated test cases to identify issues.
🔹Analyze bugs and errors found during testing and create test reports.
🔹Document detailed test results for the software development team.
🔹Perform Cross platform testing to check application’s compatibility.
🔹Work closely with BA to recommend value additions input for functionalities and new development to enhance user experience.
🔹Flexible to work in different time zones.
Requirements:
🔹At least 4 years’ experience in software testing.
🔹Hands-on Experience on testing Android/iOS/ Web based projects.
🔹Involved in requirements review and participate in design reviews with an emphasis on test automation/performance strategy and ensuring best practices.
🔹Experience of working on bug tracking software’s like JIRA, Mentis etc.
🔹Focus on enhancing client experience through innovative solutions.
🔹Dedication to mastering domain knowledge and technical foundations.
🔹Solid understanding of Software Testing Life Cycle (SDLC) Good understanding of automation tools like selenium/appium etc.
🔹Experience in the relevant area with a focus on API and backend testing.
🔹Experience of working on bug tracking software’s like JIRA, Mentis etc.
🔹Good oral and written communication skills.
Apply now at [email protected] and take your career to the next level!
We are seeking a Business Analyst - Finance to join our team.
Responsibilities:
Work with Finance business process owners and relevant Finance stakeholders to translate business requirements into technology solutions.
Support Financial and Supply Chain solution deployments at a number of end-clients in parallel.
Map financial and supply chain requirements of end-users to available software products, suggest enhancements, and submit change requests where applicable.
Collect requirements for building and supporting business applications
Plan and Perform various test cycles like integration testing, regression testing, and load testing during various phases of product development
Create and manage documentation as appropriate related to the creation of desktop manuals, test scripts, business requirement documents, functional design documents, and others
Requirements:
4+ years of IT industry work experience including finance and supply chain systems analysis, solution design, and deployment using tier 1 ERPs (Oracle, SAP, Netsuite, Microsoft ) and/or other customized solutions
2+ years of experience working on Purchasing, Payable, Receivable, Assets, GL, and costing modules of a financial application.
Fair technical knowledge of SQL, PL/SQL, and programming basics is a plus
Strong knowledge of MS Office tools (MS Excel, MS Visio, MS Word, MS PowerPoint)
Should have the ability and experience in mapping financial and supply chain business requirements to practical software solutions for a number of industries
Bachelor's or Master’s degree in computer science, engineering or Accounting & finance, or supply chain.
Shift Timings: 12pm - 9pm
Interested individuals can email their resumes to [email protected]
ePlanet Global is seeking a highly motivated and analytical Strategy Intern to join us. This internship offers a unique opportunity to gain hands-on experience in strategic planning, market analysis, and business development within our dynamic organization.
Qualifications:
· Bachelor's degree program in Business, Economics, Finance, or a related field.
· Strong analytical and problem-solving skills.
· Excellent research and data analysis skills.
· Proficiency in Microsoft Excel, PowerPoint, and other data analysis tools.
· Effective written and verbal communication skills.
· Ability to work collaboratively in a team and adapt to a fast-paced environment.
· Attention to detail and strong organizational skills.
· Eagerness to learn and contribute to strategic projects.
Location: Shaheed-e-millat road near Naheed
Shift: Evening and Night
Interested candidates can forward their resume to [email protected]
ePlanet Global is looking for a Senior Technical Content Writer.
Responsibilities:
🔹Collaborate closely with subject matter experts (SMEs) to understand our products, services, and industry verticals in order to create value propositions that resonate with diverse target audiences.
🔹Craft well-researched and engaging content, including white papers, success stories, case studies, blog posts, and marketing collateral, that effectively communicates the value and benefits of our offerings.
🔹Translate intricate technical information into clear and accessible language, ensuring that our content is understandable to a broad audience.
🔹Develop and maintain a deep understanding of our products and services, staying up-to-date with the latest industry trends and terminology.
🔹Create compelling narratives that convey the practical applications and real-world benefits of our solutions across different verticals.
🔹Collaborate with graphic designers to incorporate visual elements such as diagrams, infographics, and charts that enhance the clarity of complex concepts.
🔹Work closely with the marketing team to ensure consistency in messaging, branding, and tone across all content.
🔹Participate in brainstorming sessions and strategy meetings to contribute creative ideas for content development and marketing campaigns.
🔹Proofread and edit content for accuracy, grammar, and style, ensuring that the final output meets high quality standards.
Adapt writing style and tone to suit the knowledge level and preferences of various target audiences.
Requirements:
🔹Bachelor's degree in Communications, Marketing, Journalism, or a related field.
🔹Minimum of 3 years of professional experience as a Technical content writer or a related role, preferably in a technology-focused industry.
🔹Strong portfolio showcasing your ability to create engaging technical content, including white papers, case studies, blog posts, and other marketing materials.
🔹Excellent written and verbal communication skills, with a keen eye for detail.
🔹Proven ability to collaborate effectively with subject matter experts and cross-functional teams.
🔹Proficiency in translating complex technical concepts into simple, clear, and persuasive language.
🔹Familiarity with SEO principles and practices to optimize content for search engines is a plus.
🔹Adept at multitasking, managing deadlines, and working in a fast-paced environment.
🔹Strong organizational skills and ability to manage multiple projects simultaneously.
🔹Experience with technical terminology and understanding of various industry verticals is highly desirable.
🔹Proficiency in using Microsoft Office Suite and content management systems.
Karachi, Bahadurabad
Interested individuals can email their resumes at [email protected] by mentioning "Content Writer" in the subject line.
Join us! Eplanet Global is looking for experienced Backend Developers👈
Requirements:
💠 04 - 05 years of experience
💠Must have expertise in Laravel, Java, and other PHP frameworks and an understanding of front-end technologies
💠Proficient understanding of SQL/NoSQL databases
📍Location: Bahadurabad, Karachi
Job Type: Full-time
Interested individuals can email their resumes at [email protected] by mentioning "Backend Developer" in the subject line.
Get ready to experience an explosion of passion by our team at the Pakistan Futsal Cup II 🏆⚽
ePlanet Global is looking for a skilled Linux System Administrator to join our team! If you have a passion for troubleshooting, server management, and optimizing system performance, we want to hear from you. Join us in a dynamic and rewarding environment where your expertise will make an impact.
RESPONSIBILITIES:
🔹Candidate must have worked on AWS, Digital Ocean, Alibaba, and OVH Cloud
🔹Solve challenges involving scaling, high availability, reliability, data pipelines, micro-services, and more in your day-to-day work, and be fascinated by the complex issues that arise as a result of operating large-scale systems
🔹Comfortable in building and scaling applications on one or more technologies that make up our stack: Redis, Memcache, RabbitMQ, MySQL, Nginx, Apache, PHP, Java, and more
🔹Can cross systems, DevOps, and application software boundaries
🔹Have experience with Unix/Linux operating systems internals and administration (e.g., filesystems, inodes, system calls) or networking (e.g., TCP/IP, routing, network topologies, and hardware)
🔹Are skilled in working directly on the command line and you take pride in building internal tools to help your team be more efficient
REQUIRED SKILLS:
🔹Cloud Computing and System Security
🔹Linux Servers with ( LAMP / LEMP Stack ) over Centos, RedHat, and Ubuntu
🔹Virtualization (Citrix XenServer, Microsoft HyperV, VM Ware).
🔹Knowledge of CI/CD pipeline, tools, and Automation
Experience with one or more scripting languages (Python, Bash, PowerShell, etc.)
🔹Experience in application configuration and deployment
Flexible with rotating shifts
Experience required: 2-4 years
Apply now at [email protected] and take your career to the next level!
ePlanet Global is hiring an English Subtitle Editor for one of its subsidiaries Limegreen Media. You will be required to create, reformat and edit captions, subtitles, dubbing translation templates, and audio description scripts for streaming videos on a variety of platforms.
As an ideal candidate, you must be able to identify and correct spellings, punctuations, syntax, and inconsistencies with the style guide provided.
Primary Responsibilities:
🔹Responsible for the creation, reformatting, and editing of captions, subtitles, dubbing translation templates, and audio description scripts.
🔹Participate in training and development activities in the localization department within the scope of English Services.
🔹Maintaining quality standards for spelling, punctuation, syntax, and inconsistencies as per style guides.
🔹Performing different checks for subtitle files to ensure that they conform with company and client requirements.
Requirements:
🔹O/A Levels from a reputable school or a university degree in English, Journalism, or Linguistics.
🔹Strong analytical and problem-solving skills with a high sense of ownership and commitment.
🔹Excellent listening skills with good command of spelling/vocabulary, and grammar.
🔹Must be punctual, dependable, and flexible with a positive attitude towards teamwork.
🔹Ability to perform under pressure and meet tight deadlines.
Apply now at [email protected]
ePlanet Global is seeking a Business Development Analyst
Responsibilities:
As a Business Development Analyst, you will play a pivotal role in driving sustainable growth for our organization. Your responsibilities will include:
1. Business Analysis: Analyzing current business operations and strategizing for sustained growth.
2. Strategy Enhancement: Evaluating and enhancing sales, marketing, and branding strategies to optimize our market presence.
3. Market Insight: Identifying and capitalizing on new lines of business based on consumer behavior and market trends.
4. Competitor Analysis: Conducting comprehensive competitor analysis to gain insights and achieve an increased market share.
5. Client Development: Developing and nurturing client relationships while strengthening partnerships within the industry.
6. Networking: Identifying new clients through research and creating networking opportunities.
7. Deal Negotiation: Negotiating and closing business deals that not only secure immediate revenue but also ensure sustained income streams.
8. Collaboration: Collaborating with Sales, Marketing, and Management teams to align strategies aimed at increasing overall revenue.
Requirements:
To excel in this role, candidates should possess the following qualifications and skills:
1. Educational Background: Bachelor's Degree in Business Development, Marketing, or a related field. A Master of Business Administration (MBA) degree is preferred.
2. Experience: Previous experience as a Business Development Specialist in a related industry.
3. Software Proficiency: Proficiency in integrated business management and CRM software, including HubSpot, Salesforce, Microsoft Dynamics and Excel.
4. Strategic Knowledge: Advanced knowledge of business development, marketing strategies, and brand expansion.
5. Market Insight: Experience in identifying profitable business opportunities and potential clients.
6. Analytical Skills: Exceptional ability to analyze market trends and competitor behavior.
7. Relationship Building: Ability to maintain strong client relationships and establish industry partnerships.
8. Negotiation & Communication Skills: Competency in negotiating and closing business deals.
Apply now at [email protected] and take your career to the next level!
Are you a tech-savvy problem solver with a passion for keeping things running smoothly? 🤔💻👨💼
We're seeking a skilled Desktop Support Engineer to join our in-house IT team!
As a Desktop Support Engineer, your responsibilities will include:
Providing technical support and troubleshooting assistance to the in-house team
Diagnosing and resolving technical issues related to desktops, laptops, printers, and other hardware and software components
Responding to incident and service requests in a timely manner
Troubleshooting and resolving issues related to operating systems, software applications, and network connectivity
Installing, configuring, and maintaining hardware and software components
Ensuring that all incidents and service requests are documented and tracked in the ticketing system
Maintaining an accurate inventory of hardware and software assets
Providing training and support to end-users on new software and hardware components
Collaborating with other IT teams to resolve complex issues
You may also send your resume at [email protected]
Eplanet Global is looking for BD Medical Billing!
The Business Development Executive for Medical Billing is tasked with generating new business opportunities, nurturing client relationships, and promoting the company's medical billing services. The role requires a strong understanding of the healthcare industry, excellent communication skills, and the ability to strategically position the company's offerings to potential clients.
Responsibilities:
Prospecting and Lead Generation:
👉 Research and identify potential clients within the healthcare sector who require medical billing services.
👉 Cold call, email, SMS and network to establish initial contact and create a pipeline of potential leads.
👉Use LinkedIn for prospecting for potential clients.
Client Relationship Management:
👉Build and maintain strong relationships with existing clients to ensure client satisfaction and retention.
👉Understand the unique needs of each client and tailor solutions that address their specific medical billing requirements.
👉Act as the main point of contact for clients, addressing any concerns, questions, or issues promptly.
Sales and Pitching:
👉Develop persuasive sales pitches and presentations to showcase the company's medical billing services and benefits.
👉Present proposals to potential clients, highlighting the value proposition and competitive advantages of the company's offerings.
👉Negotiate pricing, terms, and contracts in collaboration with the sales and legal teams.
Market Analysis and Strategy:
👉Stay updated on industry trends, regulations, and changes that could impact medical billing practices.
👉Conduct market research to identify new opportunities and emerging market segments.
👉Collaborate with the management team to develop strategic plans for business growth and expansion.
Reporting and Analysis:
👉Maintain accurate records of sales activities, client interactions, and progress in the sales pipeline.
👉Prepare regular reports detailing sales performance, pipeline status, and revenue projections.
👉Analyze sales data to identify trends, areas for improvement, and growth opportunities.
Qualifications:
👉Bachelor's degree in Business, Marketing, Healthcare Administration, or a related field (or equivalent experience).
👉Proven experience in business development, sales, or account management, preferably within the healthcare or medical billing industry (Non Biller).
👉Strong understanding of medical billing practices, healthcare regulations, and industry dynamics.
👉Excellent communication, negotiation, and interpersonal skills.
👉Ability to work independently and as part of a team.
👉Proficiency in CRM software and Microsoft Office Suite.
👉Ability to multi-task, set priorities, and manage time effectively.
👉Able to work conveniently in the night shift.
Location: Karachi, Bahadurabad
Apply now at [email protected]
International Sales Executive - Walk-In Interviews
Eplanet Global seeking an experienced International Sales Executive to foster and accelerate our international sales efforts. With a preference for candidates boasting a rich background in the Telco domain, we are opening our doors for walk-in interviews.
Walk-In-Interview Details:
Date: 11th September
Time: 6:00 PM to 2:00 AM
Venue: 2nd Floor, City View Tower, Shaheed-e-Millat Road.
Responsibilities:
👉 Excellent communication, negotiation, and interpersonal skills
👉 Fluency in English is a must (US or Neutral Accent)
👉 Prior experience in the Telco industry will be a notable advantage. Spectrum and AT&T experience will be preferred
👉 Must be flexible to work in US hours. 7 PM to 4 AM and 8 PM to 5 AM
👉 Market Competitive Salary
👉 Karachi, Bahadurabad (Nearest Landmark - Naheed Super Market)
Interested candidates are invited to attend the walk-in interviews with their updated resumes.
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2nd Floor, Citi View Towers, Above Naheed Super Market, Shaheed E Millat Road, PECHS
Karachi
74500
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