InnovaGrow Career

Job Title: Customer Service Representative
Location: [Office no 7, Tokyo Center, Iran Road, Near Dubai Plaza 6th Road Rawalpindi]

Salary based on experience: 50,000 to 60,000 Basic + Bonus Plan

Job Description:
We are seeking a Customer Service Representative who loves interacting with people and is passionate about problem-solving. As a Customer Service Representative, you will be responsible for converting customers into passionate evangelists. The successful candidate will join our team in a professional and comfortable environment with easy working hours.

Responsibilities:
Communicate with customers via phone, email, and chat to provide knowledgeable answers to questions about a product, pricing, and availability
Work with internal departments to meet customer's needs
Perform data entry on various platforms

Requirements:
At least 2 years of experience in a call center or BPO environment
Excellent phone etiquette, verbal and written communication skills, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Willingness to be trained
Flexible to work in a B2B and B2C environment
Good communication skills and interpersonal skills

Working hours:
The shift timings are from 7 pm to 4 am, with a one-hour break time included.

Salary and benefits:
The salary for this position ranges from 50,000 to 60,000 Basic, plus a bonus plan. We also offer a professional and comfortable working environment, easy working hours, and opportunities for growth and development.
If you meet the qualifications and requirements, we encourage you to apply for this exciting opportunity to be a part of our dynamic team