Eureka Call Centre Systems Pte Ltd

Take ACTION NOW! Join us in a CALL CENTRE 3-Day Challenge For Persons with Disabilities and get a chance to be offered full time employment to work from home.

17 - 19 DECEMBER 2024 (TBC)
10AM – 4PM

Apex @ Henderson, 201 Henderson Road #02-09 Singapore 159545

Email to register: [email protected]
Please include: Your Name and Contact Number

Eligibility:
• PWDs with visual, physical disability
• Singapore Citizens or Permanent Residents of Singapore.
• Currently unemployed
• English Literate
• Computer Literate
We apologise that due to limited vacancies, we will be conducting a phone call interview to assess suitability prior to the event. We regret that only selected candidates who have not attended past ECCS training will be invited.

Event Outline:
A 3-day fun and interactive learning experience through games, role play and practical live call using Eureka’s Cloud Call Centre System.

Day 1 – Introduction to Call Centre & learn what it takes to be a successful call agent

Day 2 – Remote Call Centre System Usage
Learn how to use a customised Cloud Call Centre System created to enable persons with physical / visual impairment to make calls independently and remotely.

Day 3 – LIVE CALLS
Challenge yourself to take ACTION! Experience making your first call using a Cloud Call Centre System

About Eureka Call Centre:
• Provides training and employment opportunities for PWDs.
• 16 years of training experience for PWDs in call centre industry since 2008.
• Award winning Call Centre (CCAS, EEN, ASEAN ICT)
• Best Call Centre System Innovation Award for the blind.
• Pioneered the Centre for Training and Integration for PWDs for Call Centre sector (CTI).

Another monthly Work Together Day! Happy advance birthday to our handsome Hairwis!!! May your days be filled with happiness and good health! Have a great time Hairwis!

Happy birthday DD! Thank you for being a part of our outstanding team. Your cheerfulness and fun spirit has brought joy to us and we look forward to more celebrations in the future. May you be blessed with good health and happiness 😊

Happy Birthday to our dear Carolyn. Thank you for your hard work and dedication for the past 13 years and still counting...may you be blessed with good health and happiness!

Wishing everyone a prosperous and healthy lunar new year! May the year of the Dragon bring you the courage and strength to overcome any challenge! Thank you LegacyFA for organising such a fun filled CNY celebration-- Eureka FA Pte. Ltd.

Enjoying our monthly Work Together Day with our WFH guys @ LegacyFA. Looking forward to our CNY celebration with Lo Hei and Lion & Dragon Dance Performance! Stay tuned....

Call Centre Executive Wanted!

- Suitable for Person with Visual Impairment
- Able to Work From Home
- Laptop and headset will be provided
- Prior experience in telemarketing is a plus

Job: Secure appointments through cold and warm calls

Requirements: Enjoy talking to people, patient, persevering, ability to empathize with annoyed clients

Mon – Fri (excl. PH)
9am – 6pm
Salary: $1800 + Attractive benefits

Interested candidates please email resume to [email protected]

A BIG THANK YOU to all those who made time to join us for the Call Centre Workshop and our event sponsor, LEGACY FA PTE. LTD for supporting employment for persons with disabilities. We look forward to more such events in the future and hope more PWDs will come forward to explore the call centre journey with us. Here’s what some of our participants say about the workshop.

Through the workshop, I get to learn that a Visually Impaired person can also operate a call system independently. This workshop is definitely recommended for PWDs and I give 5 stars for it! -- Jamie

This workshop starts from the very basics and covers activities to illustrate the principles. I have learnt to think ahead and be prepared for any problems that may arise. I will recommend this workshop to anyone who is interested in entering the call center industry. -- Desmond

While I learned a lot, the one lesson that will stay with me is that so much goes into the art of convincing, and the skills learned in this workshop are invaluable skills I will certainly be able to apply throughout my life. -- Adrian

The trainer is knowledgeable and patient. I have learned new knowledge and gained a better understanding of telemarketing. This workshop will benefit PWDs who are keen to explore call centre work. -- Annie

REGISTRATION CLOSED.

Our workshop has reached full capacity. New applicants will be put on wait list for future events. Thank you for your interest!

Free Call Centre Workshop for Persons with Disabilities.

Keen to explore call centre work?
Looking for a Work From Home job?

Come join us in this 2-day fun and interactive workshop and discover the secret behind blind calling.

Employment opportunities with attractive remuneration package upon workshop completion.

Email [email protected] to register.
Refer to flyer for more information.