Viewqwest Pte Ltd

[Service Advisory]

Dear valued customers,

Please be informed that we will be going through an urgent short maintenance of our Hotline tonight (20 Aug 2024) from 8:00-8:30pm. During this time, our Hotline will not be accessible. Broadband services will not be affected by this maintenance. For any concerns or support needed, you may reach out to us via [email protected].

Thank you for your patience.

XGSPON explained! Curious about this cutting-edge technology that has everyone talking? Our latest blog simplifies how it is able to deliver incredible 10 Gbps speeds, transforming the way we connect. Learn why it's the future of connectivity.

Read more here.

Demystifying XGSPON – How This Groundbreaking Tech Lets You Unleash Blazing-Fast Speeds - Singapore Imagine a broadband connection so fast and reliable that buffering and lag become memories of the past. Enter XGSPON. While it might still be relatively unfamiliar to many, XGSPON is the future of broadband, and those keen to stay ahead in technological advancement should start learning about it now...

Determination. Discipline. And above all, Heart.

Max Maeder embodies the spirit that brings out greatness as an individual, and as a nation.

Congratulations, Max! Congratulations and happy birthday, Singapore!

Today, we celebrate our nation's 59 years of transformation. Here's to many more years of working together to make Singapore our best home!

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Ready to finally experience speed without limits? Here's a guide to help you discover the ultimate ViewQwest plan that will fuel your best online experience yet. Whether it’s 3Gbps or 10Gbps speeds, the choice is yours. Which one are you going for?

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Ready to Unleash the X Factor? Swipe through to discover XGSPON, the groundbreaking fiber-optic technology powering ViewQwest's newest and fastest broadband plans.

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Experience the full power of VQ-X 10Gbps with eero, an Amazon company. Marking a groundbreaking first in Singapore, the eero brings its patented TrueMesh technology that blankets the home and intelligently routes traffic to reduce drop-offs and dead spots.
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VIEWQWEST III - because everyone deserves a great connection. Unleash the power of XGSPON - uncapped, unlimited, and perfect for families and everyday users. Enjoy smooth UHD streaming, flawless remote work and learning experiences, and lag-free online gaming.

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VIEWQWEST X is here. 10 Gbps speeds - perfect for power users who demand the absolute best. Unleash your smart home ecosystem, edit 4K/8K content in real-time, and enjoy future-proof connectivity.

Unthrottled, unlimited, and ready to redefine your internet. Starting at just $44.98/mth*. Find your perfect ViewQwest plan today! https://viewqwest.com/sg/residential/broadband

*T&Cs apply.

Update: 7:51am

Dear Valued Customers,

We’re pleased to report that our services are steadily recovering. If you are still experiencing connectivity issues, please try rebooting your modem/router. This simple step can often re-establish your connection. We appreciate your cooperation and patience as we worked to resolve this matter. Thank you for your patience and we apologise for any inconvenience caused.

____

Update: 18 June 2024 (6:57am)

Dear Valued Customers,

We have received reports that some customers are currently experiencing connectivity issues affecting their internet service. Our team is actively investigating the cause and working diligently to resolve it as quickly as possible. We understand the importance of staying connected and appreciate your patience during this time. Please stay tuned for updates, and thank you for your understanding.

This Father's Day, celebrate the man who's always there for you, making every ride better and safer. Here's to all the dads out there who never fail to connect us to all of life's adventures!

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[Update as of 3:22 PM]
Dear valued customers,
We have fully restored the services of some customers affected by the downtime. If you are still experiencing issues, kindly restart your modem and router. You may also contact us at (+65) 3102 0000 or email us at [email protected].

20 May 2024, 3:20pm
Dear valued customers, we have received reports of downtime among our customers in select areas, and we are currently investigating this matter. We will share more updates on the progress of the restoration activity.

We sincerely apologise for any inconvenience caused, and thank you for your understanding.

Happy Mother's Day to all the moms who simply make everything feel a little brighter with their presence. You always know how to make things better.

Rest, recharge, and celebrate! Here's to all the hard work and dedication that keep our world moving. Happy Labour Day!

⚡️Ready to level up your home and experience the future of WiFi?⚡️

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Have a happy Easter, everyone!🐰 Here's to a Sunday celebration made better as you enjoy memorable moments spent with loved ones.

Level up your digital life with just a few clicks through ViewQwest's customer portal! Here are things you can do to manage your account information and subscriptions. Log in now: https://customerportal.viewqwest.com/sg/login

[Update as of 3:57 PM]

Dear valued customers,

We have fully restored the services of some customers affected by the intermittent connection. If you are still experiencing issues, kindly restart your modem and router.

Thank you and we appreciate your kind understanding at this time.

—-

[Update as of 3:25 PM]

Dear valued customers,

We have deployed a fix to address the intermittent connection experienced by some customers. We are currently monitoring to ensure that all services are back to normal. We will update once services are fully restored.

Thank you again for your patience and we sincerely apologise for the inconvenience caused by this outage.

—-

Dear valued customers,

We have received reports of intermittent internet connection affecting customers in select areas. Our team is actively working on resolving the issue and restoring our services at the soonest time possible.

We sincerely apologise for the inconvenience caused. We will continue to provide updates as we have them.

We seek for your patience and understanding at this time.

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*Plan exclusions apply. Other Terms and Conditions apply.

Dear Valued Subscribers,
We will be performing an urgent network maintenance on 10 March 2024, Sunday, from 1AM to 5AM Singapore Local Time.

During this period, some customers residing in the central area might experience intermittent connectivity. We apologize for any inconvenience caused.

If you continue to experience network issues after the maintenance window, please contact us at (+65) 3102 0000 or email us at [email protected].

Experience safe, worry-free connections for uninterrupted surfing, learning, and entertainment.

Visit us at https://viewqwest.com/sg/residential/broadband.

SecureNet Enterprise is making waves in creating a safer internet for companies expanding globally, both in the virtual and physical realms. We're honored to be recognised for our efforts as we work towards a world where the internet is not just bigger, but safer too!

Confronting the ‘dark side’ of digital transformation: ViewQwest leads with innovative telco and cybersecurity solutions In the era of the digital and borderless enterprise, the need for robust cybersecurity and stricter regulation compliance has never been more critical.

Grow your business today, and safeguard tomorrow’s success.

Unlock your possibilities and make your business future-ready with the fastest and most secure connections from ViewQwest.

Visit us at https://viewqwest.com/sg/corporate/fibernet-lite.